Re: Initial with an external hard drive on Catalina

2020-09-08 Thread Jonathan Cohn
If you have time machine turned on, did you try turning it off? That at least is easy to do. Go into system preferences switch to the time machine panel and turn it off. Then restart the computer run first aid again and see if you can mount the drive. Jonathan > On Sep 8, 2020, at 6:47 AM, S

Re: Initial with an external hard drive on Catalina

2020-09-08 Thread Steve Z.
I don’t know her, you lie I have read the article but I didn’t get much of it. I contacted the support and they said the only thing I can do is To arase the disk. Thanks a lot for the help! Steve. > 7 Σεπ 2020, 6:36 μμ, ο χρήστης «Jonathan C. Cohn » > έγραψε: > > Here is an article I found o

Re: Initial with an external hard drive on Catalina

2020-09-07 Thread Jonathan C. Cohn
Here is an article I found on that error. You can do step 2 without booting into single vser mode, but would probably have to change the parameters on the fsck command as well as using sudo. Try step 1 if it makes sense to you, and then seeif you can mount the disk. Also make sure power is avail

Re: Initial with an external hard drive on Catalina

2020-09-07 Thread Steve Z.
I am seeing their physical and logical disk. I ran first aid and it’s completed successfully, but when I clicked on the mount button I got critical message that said error 49244. I will try to contact the support. Thank you very much for your help. Have a great day. Steve > 7 Σεπ 2020, 3:33 μμ,

Re: Initial with an external hard drive on Catalina

2020-09-07 Thread Jonathan C. Cohn
Wel, from there you can run "first aid" on the disk. It does show both the physical and logical disk right? other words 'the 'physical disk should have a disclosure triangle next to it and give you the 'manufacturers name′ Then the logical disk will have the name 'of the sector and you should be

Re: Initial with an external hard drive on Catalina

2020-09-07 Thread Steve Z.
Hi Jonathan, I’ve made a mistake. It doesn’t appear in the computer the only way I can see it, is to go in the disk utilities. 6 Σεπ 2020, 8:49 μμ, ο χρήστης «Jonathan Cohn » έγραψε: > > OK, does the hard drive have a password? If so there is probably a dialog > asking you to enter the password

Re: Initial with an external hard drive on Catalina

2020-09-07 Thread Steve Z.
Hi, No, it doesn’t have a password. By pressing command plus shift plus C, I can see the disk, but what can I do? > 6 Σεπ 2020, 8:49 μμ, ο χρήστης «Jonathan Cohn » έγραψε: > > OK, does the hard drive have a password? If so there is probably a dialog > asking you to enter the password. > Secdo

Re: Initial with an external hard drive on Catalina

2020-09-06 Thread Jonathan Cohn
OK, does the hard drive have a password? If so there is probably a dialog asking you to enter the password. Secdon thing to do is open the "computer" area of finder and see if the disk is there. command-shift-C while in the finder should bring you there. Best wishes, Jonathan Co

Re: Initial with an external hard drive on Catalina

2020-09-05 Thread Steve Z.
Hi Tim, That is what makes it strange. It is checked. > 5 Σεπ 2020, 10:51 μμ, ο χρήστης «Tim M » έγραψε: > > Go into folder preferences under general and check what you want to show. > >> On Sep 5, 2020, at 12:37 PM, Steve Z. wrote: >> >> Hi list, >> I would like your help on an issue with

Re: Initial with an external hard drive on Catalina

2020-09-05 Thread Tim M
Go into folder preferences under general and check what you want to show. > On Sep 5, 2020, at 12:37 PM, Steve Z. wrote: > > Hi list, > I would like your help on an issue with my external hard drive. > as long as I was on Mojave I could see and interact with the USB external > hard disk. Now t

Initial with an external hard drive on Catalina

2020-09-05 Thread Steve Z.
Hi list, I would like your help on an issue with my external hard drive. as long as I was on Mojave I could see and interact with the USB external hard disk. Now that I got on Catalina I don’t even see it on finder. I tried it on a friends windows Machine and it works just fine. there is anythin