Re: something's seriously different on audible.com/library

[Christina C.]

Thanks so much for checking it out. I have not downloaded any apps in many 
months to my Mac. I got sighted assistance from two different people and they 
described everything to me that I was experiencing and I tried to explain it as 
best as I can. The big thing is that they both confirmed that there was not a 
table with a download button. I’m also wondering if when I click to try to 
change between grid view and list view it does not really seem that anything 
changes, maybe I am stuck in grid view and I should try an actual mouse click 
on the links. Maybe somehow my view has changed and a VO spacebar does not 
work. I really don’t know. 

I know this sounds weird, but I am going to go on my iPhone and see if the 
webpage in mobile is the same as I am experiencing on my Mac in Safari. Maybe 
somehow my Mac is visiting the mobile site. I know a long long long time ago I 
tried using the mobile site on my Mac but there was no library link and so I 
never tried the mobile site again. It’s so weird because I have never had this 
problem before. I have downloaded books onto my Mac many other times from 
Audible. Well, I rebooted my computer and I will also visit my library again 
and see what I get. 

Christina
> On Apr 16, 2016, at 2:34 AM, Anne Robertson  wrote:
> 
> Hello Christina,
> 
> I’ve just visited my audible.com library and everything is exactly as it was 
> with two tables, the second being the one with my books in it.
> Have you installed any software recently that could have affected Safari? 
> Several people I know have downloaded Mac Keeper and had endless trouble with 
> unwanted popup windows and such in Safari.
> 
> Cheers,
> 
> Anne
> 
> 
> 
>> On 15 Apr 2016, at 19:35, Christina C.  wrote:
>> 
>> I’m not an expert nor am I an idiot. Something is really different on the 
>> library page of my audible account on Safari. I can no longer navigate to 
>> the table with VO plus command plus T. There is something on the page saying 
>> that Audible has made enhancements to my library. VO is constantly getting 
>> bounced back to the top of the page. Also, I cannot find the download link 
>> in the same row as the book I want to download. I had to get sighted help 
>> and this is the best I can figure.
>> 
>> 1. Find the book in your library, VO right until you hear “quick Look” and 
>> select it.  I hear voice Over say something about a close Tray. I believe 
>> that the VO focus is on some kind of pop up on the screen. A problem occurs 
>> when VO cannot focus on this “Tray” but it seems to do Ok, until the next 
>> step.
>> 
>> 2. VO right arrow until you hear “download Options” and select it.
>> 
>> 3. This is where VO looses focus for me. I cannot VO right or left arrow to 
>> find the “Tray” or pop up or whatever it is. The best solution I can figure 
>> is to VO I to open the item chooser. Then I type in download and arrow down 
>> a bit to get to the correct download button. Then I select that, which takes 
>> me to the correct download button on the page to download the book. I was 
>> informed that it’s some kind of popup but VO seems to be calling it a Tray. 
>> Is their a way to access this Tray through some kind of VO command when it 
>> pops onto the screen but VO can’t seem to get to it? Using the item chooser 
>> seemed to work OK, but felt like more of a work around. :) 
>> 
>> Ok, I’d appreciate any help in understanding this change to Audible and how 
>> to navigate around it better. :( I want my old audible library back.
>> 
>> I also hope I was not too confusing as this was a bit difficult to explain.
>> 
>> Christina
>> 
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> list.
> 
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Re: something's seriously different on audible.com/library

[Anne Robertson]

Hello Christina,

I’ve just visited my audible.com library and everything is exactly as it was 
with two tables, the second being the one with my books in it.
Have you installed any software recently that could have affected Safari? 
Several people I know have downloaded Mac Keeper and had endless trouble with 
unwanted popup windows and such in Safari.

Cheers,

Anne



> On 15 Apr 2016, at 19:35, Christina C.  wrote:
> 
> I’m not an expert nor am I an idiot. Something is really different on the 
> library page of my audible account on Safari. I can no longer navigate to the 
> table with VO plus command plus T. There is something on the page saying that 
> Audible has made enhancements to my library. VO is constantly getting bounced 
> back to the top of the page. Also, I cannot find the download link in the 
> same row as the book I want to download. I had to get sighted help and this 
> is the best I can figure.
> 
> 1. Find the book in your library, VO right until you hear “quick Look” and 
> select it.  I hear voice Over say something about a close Tray. I believe 
> that the VO focus is on some kind of pop up on the screen. A problem occurs 
> when VO cannot focus on this “Tray” but it seems to do Ok, until the next 
> step.
> 
> 2. VO right arrow until you hear “download Options” and select it.
> 
> 3. This is where VO looses focus for me. I cannot VO right or left arrow to 
> find the “Tray” or pop up or whatever it is. The best solution I can figure 
> is to VO I to open the item chooser. Then I type in download and arrow down a 
> bit to get to the correct download button. Then I select that, which takes me 
> to the correct download button on the page to download the book. I was 
> informed that it’s some kind of popup but VO seems to be calling it a Tray. 
> Is their a way to access this Tray through some kind of VO command when it 
> pops onto the screen but VO can’t seem to get to it? Using the item chooser 
> seemed to work OK, but felt like more of a work around. :) 
> 
> Ok, I’d appreciate any help in understanding this change to Audible and how 
> to navigate around it better. :( I want my old audible library back.
> 
> I also hope I was not too confusing as this was a bit difficult to explain.
> 
> Christina
> 
> -- 
> The following information is important for all members of the Mac Visionaries 
> list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara 
> Quinn - you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/macvisionaries@googlegroups.com/
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> You received this message because you are subscribed to the Google Groups 
> "MacVisionaries" group.
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> Visit this group at https://groups.google.com/group/macvisionaries.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn 
- you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
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something's seriously different on audible.com/library

[Christina C.]

I’m not an expert nor am I an idiot. Something is really different on the 
library page of my audible account on Safari. I can no longer navigate to the 
table with VO plus command plus T. There is something on the page saying that 
Audible has made enhancements to my library. VO is constantly getting bounced 
back to the top of the page. Also, I cannot find the download link in the same 
row as the book I want to download. I had to get sighted help and this is the 
best I can figure.

1. Find the book in your library, VO right until you hear “quick Look” and 
select it.  I hear voice Over say something about a close Tray. I believe that 
the VO focus is on some kind of pop up on the screen. A problem occurs when VO 
cannot focus on this “Tray” but it seems to do Ok, until the next step.

2. VO right arrow until you hear “download Options” and select it.

3. This is where VO looses focus for me. I cannot VO right or left arrow to 
find the “Tray” or pop up or whatever it is. The best solution I can figure is 
to VO I to open the item chooser. Then I type in download and arrow down a bit 
to get to the correct download button. Then I select that, which takes me to 
the correct download button on the page to download the book. I was informed 
that it’s some kind of popup but VO seems to be calling it a Tray. Is their a 
way to access this Tray through some kind of VO command when it pops onto the 
screen but VO can’t seem to get to it? Using the item chooser seemed to work 
OK, but felt like more of a work around. :) 

Ok, I’d appreciate any help in understanding this change to Audible and how to 
navigate around it better. :( I want my old audible library back.

I also hope I was not too confusing as this was a bit difficult to explain.

Christina

-- 
The following information is important for all members of the Mac Visionaries 
list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn 
- you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/macvisionaries@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
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to macvisionaries+unsubscr...@googlegroups.com.
To post to this group, send email to macvisionaries@googlegroups.com.
Visit this group at https://groups.google.com/group/macvisionaries.
For more options, visit https://groups.google.com/d/optout.