Hi Christine,
If your microphone has a mute switch make sure it is not turned on.
God bless.
Matthew Dierckens
Certified Assistive Technology Specialist
Macintosh, IOS and Windows Trainer
JAWS for windows Certified - 2016
Canadian Phone: 519-962-9140
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No reason it shouldn't be possible, does it work if you use something like
QuickTime to record?
Sometimes I find that if I change input sources, I have to unselect and then
reselect the one I want before it really takes hold. Or just restart the
application and it should work.
Obviously check