[Mailman-Users] Please help, big problem with members being automatically unsubscribed

2014-01-08 Thread Ricardo Kleemann
Hi,

I'm trying to figure out what is happening that my lists are having
significant numbers of users unsubscribed automatically, even though I
turned off bounce processing.

It seems that the members being removed indeed have a number of bounces,
but if I turned off bounce processing how could this be happening?

Thanks for any suggestions
Ricardo
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Re: [Mailman-Users] configuration glitch causing mail delivery fail (FIXED)

2014-01-08 Thread Steve Lindemann

On 1/7/2014 4:40 PM, Mark Sapiro wrote:

On 01/07/2014 03:18 PM, Steve Lindemann wrote:


Unfortunately when mailman sends messages they fail to deliver to most
of the list subscribers and the maillog shows that the helo used is the
actual name of the server, not the name of the email server.  Naturally
the receiving server disconnects when the names isn't right.



How is Mailman delivering mail? If it is delivering to a local MTA on
localhost, how it identifies itself in HELO to this MTA is irrelevant as
it is this MTA, not Mailman that is attempting delivery to the recipient MX.



I could understand this with the move to the new server except every
where I know to configure this (both postfix and mailman) I have the
name email.marmot.org configured as the URL of the host.  Regular email
works fine from that box, just mailman is having a problem sending.

Does anyone have any idea what I'm missing?



In the normal case, Mailman relays mail through the local MTA (Postfix).
How Mailman identifies itself to this MTA is irrelevant as long as the
MTA accepts the mail from Mailman (does it)?

If the local postfix can deliver mail, but not Mailman's mail, the only
thing I can see that would affect this is the envelope sender which
would be LISTNAME-bounces@HOSTNAME where HOSTNAME is the list's
host_name attribute.

Damn... that was fun.  It took two things to get it working again.  I 
needed to rename the server to something with a mx record, in this case: 
email.marmot.org vrs what it was.  AND I had to turn off ipv6 on the 
interfaces.  Mailman and postfix are on the same box.  Somehow the 
mailman messages where picking up the ipv6 localhost address as the 
source of the original message and it appears that being rejected by 
receiving servers.  Once I renamed the server and ditched ipv6 the 
messages started delivering again.

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Re: [Mailman-Users] Please help, big problem with members being automatically unsubscribed

2014-01-08 Thread Mark Sapiro
On 01/08/2014 01:48 PM, Ricardo Kleemann wrote:
 
 It seems that the members being removed indeed have a number of bounces,
 but if I turned off bounce processing how could this be happening?


Turning off bounce processing will prevent new bounces from being
processed and disabling delivery, but members whose delivery is already
disabled by bounce will still be sent their warnings and ultimately be
unsubscribed by cron/disabled.

See the script at http://www.msapiro.net/scripts/reset_bounce.py for a
way to reenable delivery for all disabled by bounce members.

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Re: [Mailman-Users] configuration glitch causing mail delivery fail (FIXED)

2014-01-08 Thread Mark Sapiro
On 01/08/2014 01:43 PM, Steve Lindemann wrote:

 Somehow the
 mailman messages where picking up the ipv6 localhost address as the
 source of the original message ...


Probably because the /etc/hosts entry for 'localhost' is the ipv6 address.

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[Mailman-Users] User's emails being rejected for content type not explicitly allowed

2014-01-08 Thread Peter Shute
I've got one user whose emails always get bounced back with the message The 
message's content type was not explicitly allowed'.

There are no attachments or images in the rejected emails that I can see. Where 
do I start looking to find out what it's objecting to? Note that we've just 
moved this list to a new list server, so it's likely to be something we've set 
wrongly on the new server.

There's a dkim-signature header in it. Could that be doing it?

I'm not an admin, so I don't have access to any of the list settings. What 
settings should I ask the admin for to help diagnose it?

Peter Shute

Sent from my iPad
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Re: [Mailman-Users] User's emails being rejected for content type not explicitly allowed

2014-01-08 Thread Peter Shute
I was looking at the message attached to the user's rejection email, but now 
that I look at the one attached to the moderator alert email, I can see that 
there's an html signature that appears to have been treated as a separate 
attachment of content-type application/unknown. What's the best way to deal 
with those?

Peter Shute


From: Mailman-Users [mailman-users-bounces+pshute=nuw.org...@python.org] On 
Behalf Of Peter Shute [psh...@nuw.org.au]
Sent: Thursday, 9 January 2014 3:42 PM
To: mailman-users@python.org
Subject: [Mailman-Users] User's emails being rejected for content type not 
explicitly allowed

I've got one user whose emails always get bounced back with the message The 
message's content type was not explicitly allowed'.

There are no attachments or images in the rejected emails that I can see. Where 
do I start looking to find out what it's objecting to? Note that we've just 
moved this list to a new list server, so it's likely to be something we've set 
wrongly on the new server.

There's a dkim-signature header in it. Could that be doing it?

I'm not an admin, so I don't have access to any of the list settings. What 
settings should I ask the admin for to help diagnose it?

Peter Shute

Sent from my iPad
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Re: [Mailman-Users] User's emails being rejected for content type not explicitly allowed

2014-01-08 Thread Mark Sapiro
On 01/08/2014 09:13 PM, Peter Shute wrote:
 I was looking at the message attached to the user's rejection email, but now 
 that I look at the one attached to the moderator alert email, I can see that 
 there's an html signature that appears to have been treated as a separate 
 attachment of content-type application/unknown. What's the best way to deal 
 with those?


That's not it.

Look at the list's content filtering options. What is happening is that
pass_mime_types is not empty and does not contain the content-type of
the message and filter_action is reject.

This most often happens when the content-type is text/html and that is
not allowed, but it can also happen for example it the message's
content-type is say multipart/related, and pass_mime_types contains
multipart/mixed and multipart/alternative but not multipart and not
multipart/related.

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[Mailman-Users] Newsletter Blast sending duplicates to subscribers

2014-01-08 Thread Doug Hutson

Hi,

We've been using mailman for quite a long time now, and suddenly the 
last newsletter we sent out sent duplicates to random users as far as I 
can tell.


All the people that have e-mailed us about this issue were specifically 
yahoo addresses.  Reports of 4-50 duplicates per user were sent to 
them.  We only have one list of users we send users to, and this is the 
first time this has ever happened.


I have a few accounts added to the list myself, and my aol account did 
not recieve the email at all.  Previously the aol account received the 
messages, I had a couple of the newsletters in my account still unread.


So, my question specifically... does anybody have advice in what I 
should look for as to why this happened?  I read a post from 2002 that 
was somewhat similar to this issue, but it had to do with not haveing 
enough memory... and currently my server has 53gigs free, so that 
couldn't be the issue... unless of course you have to 'allocate' memory 
to mailman in some config file.   We have about 12k users on our list.


Thank you in advance, and let me know if I lacked some details to help 
solve my issue.


Thanks,
Doug
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[Mailman-Users] Quick mailman configuration question...

2014-01-08 Thread Scott Chapman
I have been poking around and trying to see if I can configure mailman to
not include the list in the email being sent?

The idea is we are going to be sending a newsletter and want to prevent
users from accidentally reply-all to the entire the group. Instead we want
it to only go back to the original poster.

Make sense?

Thanks in advance!

-Scott.
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Re: [Mailman-Users] Quick mailman configuration question...

2014-01-08 Thread Mark Sapiro
On 01/08/2014 08:58 AM, Scott Chapman wrote:
 
 The idea is we are going to be sending a newsletter and want to prevent
 users from accidentally reply-all to the entire the group. Instead we want
 it to only go back to the original poster.


Mailman is designed primarily to support discussion lists and as such
takes great pains to ensure that 'reply all' includes the list.

See the FAQ at http://wiki.list.org/x/3YA9 for our recommendations on
setting up a newsletter type list that subscribers can't post to.

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Re: [Mailman-Users] Newsletter Blast sending duplicates to subscribers

2014-01-08 Thread Mark Sapiro
On 01/08/2014 08:03 AM, Doug Hutson wrote:
 
 So, my question specifically... does anybody have advice in what I
 should look for as to why this happened?


Look at the logs from your outgoing MTA. These should show all the
interactions with Yahoo and at least give you clues.

For the missing AOL mail, see the FAQ at http://wiki.list.org/x/4oA9.

Also look at Mailman's 'smtp' and smtp-failure' logs.

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Re: [Mailman-Users] Newsletter Blast sending duplicates to subscribers

2014-01-08 Thread Larry Stone

On Jan 8, 2014, at 6:03 AM, Doug Hutson d...@mrdirectint.com wrote:

 We've been using mailman for quite a long time now, and suddenly the last 
 newsletter we sent out sent duplicates to random users as far as I can tell.
 
 All the people that have e-mailed us about this issue were specifically yahoo 
 addresses.  Reports of 4-50 duplicates per user were sent to them.  We only 
 have one list of users we send users to, and this is the first time this has 
 ever happened.
 
 
 So, my question specifically... does anybody have advice in what I should 
 look for as to why this happened?

I would start with looking at the logs of your mail server. You want to figure 
out where the duplication is occurring. Was it sent to Yahoo more than once? Or 
was it accepted by Yahoo just once? If the latter, the duplication is happening 
at Yahoo and it is not your problem to solve.

You didn’t say what mail server is being used but SMTP is designed not to lose 
mail. Therefore, a duplicate is preferable to losing mail. If the receiving 
SMTP server receives the mail but does not tell the sending server it has it 
(sending server sends “end of message” but receiving server does not 
acknowledge), then the sending server assumes something went wrong and tries to 
send it again.

My guess would be it’s either happening between your outgoing SMTP server and 
Yahoo (or the next server if you’re relaying through another server) or 
internally in Yahoo. It’s very unlikely, particularly since you say it only 
happens with Yahoo, that it’s a problem in Mailman. Rather, it’s happening 
after Mailman is done with the message so is not a Mailman problem per se.

-- 
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http://www.stonejongleux.com/



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Re: [Mailman-Users] Newsletter Blast sending duplicates to subscribers

2014-01-08 Thread Grant Taylor

On 1/8/14, 10:03 AM, Doug Hutson wrote:

All the people that have e-mailed us about this issue were specifically
yahoo addresses.  Reports of 4-50 duplicates per user were sent to
them.  We only have one list of users we send users to, and this is the
first time this has ever happened.


The few times that I ran in to this type of problem in the past were not 
Mailman issues at all.  Rather they were symptoms of underlying SMTP 
issues.  My clue when I fought this battle before was that the messages 
IDs down stream of my server(s) were different in each copy of the 
message.  When investigating in my SMTP logs, I found that the delivery 
attempts were failing in some manner and my SMTP server was considering 
the delivery a failure and would retry until it saw the expected 
response.  However, the receiving server did considered the delivery to 
be successful, and as such treated the message(s) as valid.  Ultimately, 
causing duplicated messages.


When investigating the SMTP issue, I found that the problem was related 
to network connectivity issues, specifically saturated connection on the 
receiving end.  -  Once I addressed (worked around) the connectivity 
issues, the duplicate messages cleared up immediately.




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