[Mailman-Users] Name or address showing in cc header?

2016-09-21 Thread Clare Redstone
I administer a Mailman discussion group and don't understand what's showing
up in the CC box of messages in the group. One member is concerned as her
messages display her email address in the CC box. For most of us, our name
is displayed in the CC box. (In Outlook I can right-click on that and it
shows the sender's email address but I don't think she realised our
addresses are accessible, just not so obvious.)

 

Why are her messages behaving differently in this way and how can I change
it?

 

I wondered whether it was to do with whether members had registered with
both their names and email addresses. But when I looked in membership
management, some people have a name showing in the box below their email
address & others don't. Whether or not their messages display name or
address doesn't seem related to this setting.

 

I don't understand all the list settings fully so not sure which might be
relevant to working out what's going on, so here are a few settings I
thought might be relevant. To keep discussion in the group instead of
branching out privately, replies go to the group, not to the sender. And
group discussion can become confusing if the senders aren't identified.

 

"Replace the From: header address with the list's posting address to
mitigate issues stemming from the original From: domain's DMARC or similar
policies.." Setting: Munge From

"Hide the sender of a message, replacing it with the list address." Setting:
No

"Should any existing Reply-To: header found in the original message be
stripped?..." Setting: Yes

"Where are replies to list messages directed?..." Setting: This list

 

Any ideas what's going on and how to stop this member's address displaying
openly?

Thanks.

Clare



 

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[Mailman-Users] Ban list - correct regular expression?

2015-09-16 Thread Clare Redstone
I get lots of spam held for moderation from email addresses that begin
Hayley@ . I go to the moderation queue, discard each email address and tick
to ban that address from every subscribing. And to discard anything coming
from that address automatically. It would save me a lot of time if I can
have this happen automatically. But am not entirely sure how.

 

I've tried adding ^hayley to the list of addresses banned from membership
(subscription rules). And to the List of non-member addresses whose postings
will be automatically discarded (sender filters.)

 

Is that the right expression? And are those the right places to add it?

 

I didn't put them in the reject messages list as I thought that might send
an automatic message back saying the message had been rejected. Which would
be evidence ours is a real address and maybe encourage even more spam.

 

Have I set this up correctly? Any other suggestions?

Thanks.

 

(And if you're called Hayley and want to join the list - um - tough?!)

 

Clare

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[Mailman-Users] Which from, reply and DMARC settings for a discussion group?

2015-01-18 Thread Clare Redstone
Apologies if this has been discussed before. I've read some of the archive
measures about DMARC but there are lots and there's so much technical stuff
in them that I don't understand. I don't understand what settings I need for
our email discussion group to work as smoothly as can be since DMARC caused
so much hassle.

 

I've been trying to understand from_is_list, anonymous_list,
first_strip_reply_to, reply_goes_to_list and reply_to_address and don't know
if I need to change options here or dmarc_moderation_action or both.

 

What I'm hoping to achieve:

1.   That when people hit the reply button, the reply goes to the
list.
(Currently most of the time it fills in both the poster's and the list's
address. I just tried a test from gmail using Outlook and it only filled in
the poster's address.)

2.   It would be good if the poster's email address was visible, so that
someone could chose to reply privately. In the same way as it used to be.
But I want that to be a deliberate choice. I think that since DMARC altered
how Mailman functioned, some are replying accidentally only to the poster
(as in the gmail example above) and don't realise that's happened. So we
lose out on the group discussion.
This isn't essential. In fact in some ways it may be a good thing if
posters' email addresses aren't visible. It's a self-help group and some
people prefer to remain anonymous. Occasionally people hadn't realised their
email addresses became visible to the group when they posted.

3.   None (or as few as possible) messages not reaching intended
recipients due to providers' and email clients' settings, DMARC etc causing
problems. None (or as few as possible) members being suspended due to
excessive bounces and the list being blacklisted.

4.   If there's a choice between 1 and 2 (ie, I can't have both) then 1
takes priority. There's been a noticeable drop in group discussion so I
wonder whether replies have been going to individuals quite often, instead
of the group. If someone needs to reply to someone privately, I think it's
still possible. If push comes to shove, they just post a reply saying you
can email me off-list at XX@yy. That's no different from the senders' email
addresses being visible before in any case.

 

Is this possible? I'd be grateful if someone would tell me what settings I
need for this. Sorry I haven't been able to understand it myself.

 

Mailman v 2.1.18-1

On a shared host so I don't have access to root (I think)

Cpanel.

 

Thank you.

Clare

 

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[Mailman-Users] Change moderated message to plain text

2011-11-16 Thread Clare Redstone
I'm having problems with messages bouncing because they are too large. I'm
pretty sure it's because they're formatted. If I just copy them and change
to plain text, they get through fine. But the from field says they're from
me.

 

I'd rather sort it out by going to the moderation queue in the administrator
web interface and accepting them. Is there a way I can convert them to plain
text at the same time, to keep them short? If I let them through as they
are, then any replies are also too big and are held for moderation and on
and on.

 

Thanks.

Clare

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Re: [Mailman-Users] Autoresponder and privacy

2011-04-06 Thread Clare Redstone
Dear Mark,

Thank you for replying so quickly. I don't understand some of the technical
stuff to understand why 
the autoresponder message came to me not the group. But am glad it did!
Because we're a discussion group, I have MM set up for reply to the list.
But haven't set any of the mung options, or we wouldn't know who messages
are from. We have quite a few people with the same forename so it gets
confusing.

 That's probably true, but if list lurkers choose to use broken
autoresponders that may reveal their address to a list poster and are
upset about that, that's really their problem. What do they do about
all the spam they autorespond to? Do they care about that?

I don't think most people know that autoresponders can be broken. I didn't
until I started running the list and began reading majordomo and mailman
users group. And it probably doesn't cross their minds that the
autoresponder is replying to spam. Maybe because work email systems seem to
trawl out so much spam. In any case, there's nothing they can do about that
apart from telling their IT dept when becoming aware of it. At work, you
have to have an out of office message when you're away.

I will suggest this person tells her IT dept.

 Rather than
unsubscribing the user, you could just set him/her to no mail

Duh! Silly me. Having only just moved from majordomo, which didn't have the
no mail option, to Mailman, I completely forgot I could do this. Despite
having spent time writing a FAQ for the members which included it. Thanks
for the suggestion.

 You could set all members moderated and new members moderated by
default and then clear each poster's moderate bit as they post.
Clearing the moderate bit is just a checkbox in the admindb interface
when approving the post. That way, a lurker's autoresponse could never
make it to the full list.

Thanks for this suggestion. Yes, that would solve it for people who never
post. There'd still be the possibility of someone posting a message so
coming off moderation, then later setting their autoresponder. But I'm
reassured that you say loops are rare.

Thanks for your help.
Clare

-Original Message-
From: Mark Sapiro [mailto:m...@msapiro.net] 
Sent: 05 April 2011 22:28
To: Clare Redstone; mailman-users@python.org
Subject: Re: [Mailman-Users] Autoresponder and privacy

Clare Redstone wrote:

I've just moved a discussion group from majordomo to Mailman and posted the
first message to the group. So far, I've had one autoresponder message sent
back. Thankfully, from what I can see, it only came to me and not to the
list address, so hasn't started to loop.


Any autoresponder that responds to a list post is by definition broken.
List posts are sent with Precedence: list and autoresponders aren't
supposed to respond to such messages. Also, autoresponders shouldn't
respond to the same address more than once within some period like a
day or a week. Finally, an autoresponder should reply to the From: or
Reply-To: address (although some badly broken autoresponders may
respond to the Sender: or the envelope sender). Thus, if your list
doesn't mung Reply-To:, no autoresponder should ever respond to the
list posting address.

Note that parts of the above apply only to individual posts. For
digests, the From: is the LIST-request address, so if a broken
autoresponder responds to a digest, the response will probably go to
the -request address possibly generating a results of your email
commands message from Mailman, but not if the autoresponse is
Precedence: bulk, junk or list as it should be. In those cases, it
will be discarded.



But I've a problem over preserving members' privacy. The list of
subscribers
isn't available to other list members. So unless someone posts a message in
the discussion, when their email address will show up in headers, I'm the
only person who knows who's registered. And some people will be concerned
that stays the case.


OK


But the autoresponder message came from someone using their work email so
it
includes their name, job and contact details. It doesn't matter this time,
as it came to me. But as soon as someone else posts to the group, I assume
they'll get the same out of office message.


That's probably true, but if list lurkers choose to use broken
autoresponders that may reveal their address to a list poster and are
upset about that, that's really their problem. What do they do about
all the spam they autorespond to? Do they care about that?


I can warn everyone about this and suggest that, if they don't want their
details revealed, they only use an address that they won't set out of
office. But is there anything else I can do? Privacy is important in our
group so I would like to do what I can, rather than leaving it people who
didn't realise about this vulnerable. Meantime, I may unsubscribe this
person so no-one else gets her out of office message.


I appreciate your desire to protect your user's privacy, but I think
there's little beyond a warning that you can do

Re: [Mailman-Users] Autoresponder and privacy

2011-04-06 Thread Clare Redstone
Dear Stephen,

Thank you for your prompt help.

If I've understood you right, it's going to be difficult for me to do
anything beyond warn people. Apart from moderate all messages, which would
be OK a lot of the time but sometimes we have very talkative days and of
course sometimes I'm away. I'm in the UK and don't know what the legal
situation is about trying and failing.

 Note that Mailman private archives are not terribly secure by default;
you might not want to allow access even with in the privacy setting.

How insecure? Are they more vulnerable than a members-only Yahoo or Google
group for example? Are they protected from search engines? Would someone
have to make a deliberate effort to hack in to read the archive or could
someone come across it by accident, say through a search engine?

I think if it would take someone with some technical knowledge, deliberately
looking for it to get in, that would be safe enough. I will add a warning to
the FAQ that someone could deliberately hack in and bring it to their
attention. One thing I'm suggesting is that people could set up and email
account with a nickname so they wouldn't so easily be identified.

Thanks.
Clare

-Original Message-
From: Stephen J. Turnbull [mailto:step...@xemacs.org] 
Sent: 06 April 2011 01:10
To: Clare Redstone
Cc: mailman-users@python.org
Subject: [Mailman-Users] Autoresponder and privacy

Clare Redstone writes:

  I can warn everyone about this and suggest that, if they don't want
  their details revealed, they only use an address that they won't
  set out of office.

As Mark said, this is in some sense the best you can do.  It's not
really possible to filter on contact details, although phone
number could be done (assuming you know that you have a certain
country's phone number, and that country isn't Japan, which has almost
as many phone number formats as it does phones).  But you'd need to
moderate and edit the messages by hand; automatically removing contact
details is beyond the state of the art at the moment.

  But is there anything else I can do? Privacy is important in our
  group so I would like to do what I can,

Note that in U.S. law in some jurisdictions, you may be liable for
damages if you make an attempt to protect a person and fail[1], while
no liability is incurred if you do nothing.  Sad but true.  Talk to
your lawyer.

That said, you can filter out signatures.  There's a standard in
message format, which assumes that everything following a line
containing *exactly* two hyphens followed by a space, no more and no
less, is a signature.  The details of actually removing the signature
are somewhat messy (everything in mail is between somewhat messy and
after the bomb hit), and many people (and the occasional
professional program) set up the signature wrong, so it's
smart-people-proof, but fool-weak.  There are other standard ways to
set up a signature, too, and you could filter those out as well.

However, automatically editing messages is almost certain to result in
lost information at some point, and there is no way to guarantee
you'll catch all inadvertant revelations.

  Meantime, I may unsubscribe this person so no-one else gets her out
  of office message.

Set such subscribers to no-mail, instead.  Then they don't lose any
personal settings and can turn the list back on for themselves when
they return.  If there are private archives, they can continue to
access those.

Note that Mailman private archives are not terribly secure by default;
you might not want to allow access even with in the privacy setting.


Footnotes: 
[1]  It used to be said that in New York City you could tell the
lawyers' houses in winter time because they didn't shovel snow off
their sidewalks.  A shoveled walk is more likely to be icy and slick.


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[Mailman-Users] Autoresponder and privacy

2011-04-05 Thread Clare Redstone
I've just moved a discussion group from majordomo to Mailman and posted the
first message to the group. So far, I've had one autoresponder message sent
back. Thankfully, from what I can see, it only came to me and not to the
list address, so hasn't started to loop.

 

But I've a problem over preserving members' privacy. The list of subscribers
isn't available to other list members. So unless someone posts a message in
the discussion, when their email address will show up in headers, I'm the
only person who knows who's registered. And some people will be concerned
that stays the case.

 

But the autoresponder message came from someone using their work email so it
includes their name, job and contact details. It doesn't matter this time,
as it came to me. But as soon as someone else posts to the group, I assume
they'll get the same out of office message.

 

I can warn everyone about this and suggest that, if they don't want their
details revealed, they only use an address that they won't set out of
office. But is there anything else I can do? Privacy is important in our
group so I would like to do what I can, rather than leaving it people who
didn't realise about this vulnerable. Meantime, I may unsubscribe this
person so no-one else gets her out of office message.

 

Not a problem with a loop, thankfully. (Yet? Maybe I'd better put some
filters in pronto!)

 

I'd be grateful for advice.

 

Thanks

Clare

 

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[Mailman-Users] GNU Mailman 3 alpha 5

2010-01-20 Thread Clare Redstone
Hi,

 

I don't know enough about how new releases are named. Does alpha mean this
Mailman 3 is now ready for general use? Should I ask my host provider to
move us to it? I'm a bog-standard user so not ready for something that is
still going through early tests and doesn't have everything set up yet.

 

Thanks.

 

Clare

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Re: [Mailman-Users] Replying to digests

2009-12-30 Thread Clare Redstone
Thanks again for your help.

1.
Test 1. Subject is the actual rogue post. I can use reply or 
forward, edit the message and address it to the list. I changed 
options to send in plain text, wrote approved: password at the top of 
the body and, just below that, changed the line To: testl...@... to
Resent-To: testlist@ ...


The Approved: password here may or may not be needed. It is only to
ensure that the resent message doesn't get held a second time. If you edit
out the things that caused it to be held, you don't need the Approved:
password.   

I just checked what was happening again. Even with approved: password at
the beginning of the message I forwarded, MM filtered on the taboo word
(digest) in the subject. So if I want to edit a message body, I need to
edit the subject too. Which isn't a problem as that's one of the things I'd
be changing in any case.

Approving by replying to the confirm email with approved: password accepts
the taboo word.

An oddity but not a problem.

2. Thanks for the suggestion to drag the message into drafts. Unfortunately
it only opens as an email to be read, not as an email I can edit. :(

But.. finally I worked out what to put in Google to find help and discovered
Other actions - resend.

So, for anyone else wanting to do this in Outlook:
- MM is set to notify me of held messages.
- double click the attachment called the subject (that has the filtered word
digest in it.)
- Other actions  resend
- Edit subject (even with approved:pw in the body, MM won't let digest
through the filter) and body.
- Send.

And the message reaches the list, edited, but with the original sender as
from.

I'm there!

Thanks for your help.

Clare

-Original Message-
From: Mark Sapiro [mailto:m...@msapiro.net] 
Sent: 29 December 2009 23:53
To: Clare Redstone; mailman-users@python.org
Subject: Re: [Mailman-Users] Replying to digests

Clare Redstone wrote:

I might exceptionally see if I can edit and resend messages when I think
it's particularly worth it and the sender likely to be flummoxed by being
asked to clean and resend. I'm having trouble following the instructions
though.

I use Outlook 2007 on Windows XP so don't have Mutt.

 What you can do depends on your MUA. I do the
following occasionally (when a quoted digest is held for size). I have
admin_immed_notify set to yes, so I receive a notice containing the
post as part 2 of 3 message parts. First, I discard the original held
message. Then, using Mutt, I open the notice and then the
message/rfc822 part containing the post, edit it...

In Outlook, I get an email telling me there's a message waiting for
authorisation, with 2 attachments: one called by the post subject and the
other called confirm 2ff72... long string of numbers/letters.


Yes, that's correct. The one with the 'confirm ...' subject can be used
to approve or discard the original. If you open that message and reply
to it, the original post will be discarded. If you insert Approved:
password as the first line of that reply, the original UNEDITED
post will ba accepted for the list.


Test 1. Subject is the actual rogue post. I can use reply or forward,
edit
the message and address it to the list. I changed options to send in plain
text, wrote approved: password at the top of the body and, just below that,
changed the line To: testl...@... to Resent-To: testlist@ ...


The Approved: password here may or may not be needed. It is only to
ensure that the resent message doesn't get held a second time. If you
edit out the things that caused it to be held, you don't need the
Approved: password.


The message made it through OK, but appears to be from me instead of from
the original sender, and has the headers written at the top of the body of
the message in the same way any replied to or forwarded email would have
(albeit changed to Resent-To.)


Yes. That is because you are replying or forwarding. The headers you
are editing are copies of the original message headers in the body of
your reply/forward. You are effectively creating a new message From:
you to the list, and this is not what you want to do.


So I've got it working in part and this will do if there isn't a
straightforward solution. The approved bit worked and I could edit the
message, but how do I make a Resent-To instead of a Forward?


The Approved: bit may or may not have been required as I note above.


Which is what I think you mean by:
 and then 'bounce' it
to the list. 'Bounce' is Mutt's term for resending the original
message to additional recipients. This is not forwarding; it is
resending with the original headers. Not all MUAs can do this.

Is it possible in Outlook?


I don't know. What happens if you drag the attachment containing the
original message to your Drafts folder? Do you have such a thing? If
so, you might be able to do that, and then edit the draft and send
it. I don't know if that would work, but it is worth a try.


Another odd thing is that although it's been approved (via email

[Mailman-Users] Replying to digests

2009-12-29 Thread Clare Redstone
Hello,

 

I'm in the process of setting up Mailman for a discussion group of about 100
members. From past experience, I know some people will prefer to have digest
but they'll also probably just hit the reply button without editing the
subject or deleting anything automatically included. I think this will mean
their replies will contain the entire digest: difficult to work out which
message they're replying to and using archive space on the server.

 

1.   How do I stop this happening?

 

At the moment, the only thing I can think of is to filter out messages
containing digest in the subject line and hold those for moderation.

 

2.   Can I also filter messages with digest in the body? I can't see
where to do this in the administrative interface.

 

3.   When I'm reviewing a message held for moderation, can I edit it to
remove unwanted bits of the digest? I need to do this without altering the
sender's details so members know the message is from them and not from me?
When I click on the message in the moderation queue, I can see a message
excerpt but can't see how to edit it.

 

4.   If messages have got through with lots of unwanted text, is it
possible for me to edit them in the archive? Otherwise my archive may be
unnecessarily large and I can't afford endless server space.

 

Thanks for your help.

Clare

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Re: [Mailman-Users] Replying to digests

2009-12-29 Thread Clare Redstone
it was Yahoo Group Digest messages...

I really like the way these digests work. You can click on a message in the
summary at the top and it scrolls down to that message.

Yes, that was the first thing I noticed, trying out the Mailman digest -
that it doesn't do this, so takes a bit longer viewing messages in a digest.

 Then it has 'Reply to sender' and 'Reply to Group' links, as well as a
'Back to top' link at the bottom of each message which makes it easy to get
back to the summary if you are cherry picking which messages you want to
read - *very* useful for busy lists that have a lot of messages.

I'd forgotten about the reply to links the Yahoo digests have as well.

The Mailman MIME digest works pretty well for me in Outlook 2007. One
attachment has the list of messages, then each message is a separate
attachment so can be viewed and replied to individually. Keeping correct
subject. It doesn't work in Yahoo Mail though :(

I'd be very happy if digests in the next MM can be navigated and replied to
individually with ease.

In the mean time, I'll follow Mark's suggestions. (Those I can work out how
to do!)

Clare


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Re: [Mailman-Users] Replying to digests

2009-12-29 Thread Clare Redstone
Thanks for this very helpful reply, Mark.

I'm going to follow your advice and mainly aim at training members. I do
want to be flexible about this though: some infrequent posters have some
very good things to say that will help us all. But they're also probably
more likely to be a bit computer-fearful and want digests because busy
inboxes confound them but not be aware of editing subject and body. I really
don't want to be so strict that I frighten them off posting.

So:

Step 1a, filtering digest from headers will pick up most and I'll send
those back to members to clean up for themselves. (But sometimes do what I
can myself-see below.)

Step 1b, I'll set default as MIME which will help in some cases, depending
on MUA.

Step 2, set repeat offenders to moderate, or if it's a widespread problem,
every now and then check through the subscriber list and set all digest
people to moderate.

I might exceptionally see if I can edit and resend messages when I think
it's particularly worth it and the sender likely to be flummoxed by being
asked to clean and resend. I'm having trouble following the instructions
though.

I use Outlook 2007 on Windows XP so don't have Mutt.

 What you can do depends on your MUA. I do the
following occasionally (when a quoted digest is held for size). I have
admin_immed_notify set to yes, so I receive a notice containing the
post as part 2 of 3 message parts. First, I discard the original held
message. Then, using Mutt, I open the notice and then the
message/rfc822 part containing the post, edit it...

In Outlook, I get an email telling me there's a message waiting for
authorisation, with 2 attachments: one called by the post subject and the
other called confirm 2ff72... long string of numbers/letters.

Test 1. Subject is the actual rogue post. I can use reply or forward, edit
the message and address it to the list. I changed options to send in plain
text, wrote approved: password at the top of the body and, just below that,
changed the line To: testl...@... to Resent-To: testlist@ ...

The message made it through OK, but appears to be from me instead of from
the original sender, and has the headers written at the top of the body of
the message in the same way any replied to or forwarded email would have
(albeit changed to Resent-To.)

So I've got it working in part and this will do if there isn't a
straightforward solution. The approved bit worked and I could edit the
message, but how do I make a Resent-To instead of a Forward?

Which is what I think you mean by:
 and then 'bounce' it
to the list. 'Bounce' is Mutt's term for resending the original
message to additional recipients. This is not forwarding; it is
resending with the original headers. Not all MUAs can do this.

Is it possible in Outlook?

Another odd thing is that although it's been approved (via email) and
received by list members, the original post is still sitting in the admin
queue on the web interface. So I'll need to remember to delete it manually.

One of the wiki pages you linked to, about editing messages before approving
them (thank you, very helpful) says,

If this feature is not available in your MUA, you can still post the
edited message directly if you are on a
machine with an MTA, e.g., sendmail, etc., by saving the edited message in a
file and giving a command
similar to the following:
/path/to/sendmail l...@example.com  edited_message_file

I haven't a clue what any of that means so guess it's beyond me.

Thanks for the other links too. I'll explore them but after a quick read, I
think it's likely to be beyond me. Good advice too about server space being
so cheap compared with the amount of time I could spend tidying up digests
and archives.

Thank you again for such a helpful reply. Any solutions getting Resent-To
(Bounce?) to work through Outlook?

Clare

-Original Message-
From: Mark Sapiro [mailto:m...@msapiro.net] 
Sent: 29 December 2009 15:06
To: Clare Redstone; mailman-users@python.org
Subject: Re: [Mailman-Users] Replying to digests

Clare Redstone wrote:

I'm in the process of setting up Mailman for a discussion group of about
100
members. From past experience, I know some people will prefer to have
digest
but they'll also probably just hit the reply button without editing the
subject or deleting anything automatically included. I think this will mean
their replies will contain the entire digest: difficult to work out which
message they're replying to and using archive space on the server.

 

1.   How do I stop this happening?

 

At the moment, the only thing I can think of is to filter out messages
containing digest in the subject line and hold those for moderation.


You can do that with Privacy options ... - Spam filters -
header_filter_rules, or you can just moderate all members or all
digest members and reject their posts until they learn. You can also
set General Options - max_message_size small enough to catch these.
In particular, if digests are triggered on size only, you

[Mailman-Users] Will MailMan do all this?

2004-11-10 Thread Clare Redstone
I am completely new to creating web sites and running mailing lists so do
not understand all the information I’ve found and would appreciate some
things spelling out for me.

I would like to run a mailing list as a discussion and support group.
Some members would like to receive each message as it is posted.
Others would like a digest.
And others would prefer to access the messages on a web site.
I would also like an archive that only group members can read – but it would
be OK for new members to be able to read the old archives.
It would be great if the archive is searchable at least by key words. By
author too?

Can MailMan do this and can a novice set it up?

And if so, I’ll need to find a new host as the one I use now doesn’t have
Python.

Thank you for your help.

Clare

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