[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2025-01-02 Thread ski--- via Mailman-Users
Thank you Mark for your reply.  
Yes, I found it strange also.  I have been with HostMonster for 20 years.  
Almost zero issues until mid-October.  What was strange is that the lists were 
working intermittently for about a month after that.  Also, I had suspicions 
about the Bluehost acquisition.  

I am going to try HostGator. They have a 30 day trial.  

I have one domain, my primary email that is protected by spamexperts.  I 
thought that was the issue and but i tried with other domains not using 
spamexperts and had the same results.  

While I am generally versed with IT things.  I never got down to the nuts and 
bolts of the apps.  So I'm at the mercy of services that do.
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[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2025-01-02 Thread Mark Sapiro

On 1/2/25 12:11, Russell Clemings via Mailman-Users wrote:

This is shared hosting, right? I'm using Mailman (different host, though)
on a VPS and the list emails use the IP address of my VPS.


This is for outgoing mail which is presumably also the case (IP of the 
shared server) for the mail from the hostmonster/bluehost lists. 
Bluehost seems to be saying that they are unable to diagnose mail 
delivery issues because the mail from Mailman is delivered to the 
outgoing MTA via 127.0.0.1:25 which is nonsense.


If in fact they are saying the outgoing mail is sent from 127.0.0.1, 
that is a problem but is a misconfiguration in the outgoing MTA and has 
nothing to do with Mailman. They need to see 
https://www.exim.org/howto/mailman21.html for info on configuring exim 
(cPanel's MTA of choice) to work with Mailman.


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[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2025-01-02 Thread Mark Sapiro

On 1/2/25 12:04, ski--- via Mailman-Users wrote:

This was the response I had received from Hostmonster.

Hostmonster -
The emails sent via Mailman use the IP address 127.0.0.1, which is the default 
IP address of the server. Unfortunately, when emails from this address are 
dropped due to mailing list restrictions, it becomes challenging to lift these 
restrictions, thereby preventing us from resolving the Mailman-related issues 
effectively.



What mailing list restrictions?

The above makes no sense. It is a boilerplate response from some person 
or thing that has no understanding of the issue.




Currently when the emails are sent from mailing lists, then those emails will 
be marked as spam, even though the user didn’t send large volume of emails from 
the server.


I think this is talking about mail delivered from the mailing list to 
the end recipient. As I understand your OP, Mailman's mail was not being 
sent to external recipients, i.e. not being sent rather thyan being sent 
and marked as spam by the recipient ISP.


That said I manage multiple Mailman servers and for the most part, our 
list mail, including mail from this list, is not marked as spam by the 
recipients. This should not be an issue for servers that are properly 
configured MTAs, publish appropriate SPF and DKIM sign outgoing list mail



We have observed similar issues from other customers using MailMan for bulk 
emailing. I am afraid, there is currently no workaround for this issue when 
using MailMan. Given these challenges, I kindly request you to consider an 
alternative solution, such as phpList over Mailman, for bulk email management.


I am guessing that your problem started when hostmonster was taken over 
by Bluehost. If that's the case, I suggest that Bluehost is unwilling or 
unable to support Mailman and I suggest your appropriate solution is to 
find a host that does support Mailman. Hopefully, Bluehost will provide 
your lists' config.pck file(s) and archive mailboxes for a transition.


If not, see the mailman-subscribers.py or mailman-subscribers3.py 
scripts at https://www.msapiro.net/scripts/ (mirrored at 
https://fog.ccsf.edu/~msapiro/scripts/) which can at least get you the 
list membership by screen scraping the admin web UI.


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[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2025-01-02 Thread Russell Clemings via Mailman-Users
This is shared hosting, right? I'm using Mailman (different host, though)
on a VPS and the list emails use the IP address of my VPS.

On Thu, Jan 2, 2025 at 12:05 PM ski--- via Mailman-Users <
[email protected]> wrote:

> This was the response I had received from Hostmonster.
>
> Hostmonster -
> The emails sent via Mailman use the IP address 127.0.0.1, which is the
> default IP address of the server. Unfortunately, when emails from this
> address are dropped due to mailing list restrictions, it becomes
> challenging to lift these restrictions, thereby preventing us from
> resolving the Mailman-related issues effectively.
>
> Currently when the emails are sent from mailing lists, then those emails
> will be marked as spam, even though the user didn’t send large volume of
> emails from the server.
>
> We have observed similar issues from other customers using MailMan for
> bulk emailing. I am afraid, there is currently no workaround for this issue
> when using MailMan. Given these challenges, I kindly request you to
> consider an alternative solution, such as phpList over Mailman, for bulk
> email management.
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>


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===
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[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2025-01-02 Thread ski--- via Mailman-Users
This was the response I had received from Hostmonster. 

Hostmonster - 
The emails sent via Mailman use the IP address 127.0.0.1, which is the default 
IP address of the server. Unfortunately, when emails from this address are 
dropped due to mailing list restrictions, it becomes challenging to lift these 
restrictions, thereby preventing us from resolving the Mailman-related issues 
effectively.   
   
Currently when the emails are sent from mailing lists, then those emails will 
be marked as spam, even though the user didn’t send large volume of emails from 
the server.  
 
We have observed similar issues from other customers using MailMan for bulk 
emailing. I am afraid, there is currently no workaround for this issue when 
using MailMan. Given these challenges, I kindly request you to consider an 
alternative solution, such as phpList over Mailman, for bulk email management.
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[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2025-01-02 Thread ski--- via Mailman-Users
Thank you for the reply.  Yes.  I use mailman through cpnanel.
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[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2024-12-22 Thread Mark Sapiro

On 12/21/24 08:38, [email protected] wrote:


One issue I found is it could be the host is blocking the outgoing port that 
Mailman uses. So I'm asking my hosting provider about that possibility.



This is unlikely. Mailman sends to localhost port 25 (in cPanel, this is 
the exim MTA). Presumably, mail is getting to exim because it is 
ultimately delivered to local users. If non-mailman mail is delivered to 
external users without problems, the issue is probably in exim's 
configuration for mailman. See https://www.exim.org/howto/mailman21.html


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[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2024-12-22 Thread jeff
I created a post on cPanel. Hopefully they'll have some good answers come 
through on there.

https://support.cpanel.net/hc/en-us/community/posts/28706820128407-Mailman-on-cPanel-not-able-to-send-to-external-domains

One issue I found is it could be the host is blocking the outgoing port that 
Mailman uses. So I'm asking my hosting provider about that possibility.

Grace and Peace,
Jeff
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[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2024-12-22 Thread jeff
I've recently run into the exact same issue with BlueHost (actually JustHost) 
and it is a cPanel version of Mailman. And they told me the same thing and 
recommended I use another program. So greatly interested in finding a solution 
for how to fix this problem that just crept up recently.
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[Mailman-Users] Re: Using Mailman at Hostmonster - default server IP

2024-12-19 Thread Mark Sapiro

On 12/18/24 11:26, ski--- via Mailman-Users wrote:

Help.
I have been using mailman at hostmonster many years.  Recently, email delivery to 
external domains stopped (yes, DNS / SPF/ DKIM/ DMARC all good).  Hostmonster says it is 
a IP address issues Hostmonster - "The emails sent via Mailman use the IP address 
127.0.0.1, which is the default IP address of the server. Unfortunately, when emails from 
this address are dropped due to mailing list restrictions, it becomes challenging to lift 
these restrictions, thereby preventing us from resolving the Mailman-related issues 
effectively. "
  Has anyone else experienced this problem?  Is there a solution?


It seems Hostmonster doesn't have a clue about how to support Mailman. 
Do they use cPanel. Many hosting services use cPanel, and while some do 
support Mailman, others offer Mailman lists only because they come with 
cPanel and don't have any interest in actually supporting it.


Mailman delivers mail via an outgoing MTA, most often and by default 
this is the MTA listening on localhost (127.0.0.1) port 25. Mailman has 
logs `smtp` and `smtp-failure` that can help diagnose delivery failures 
as can information in the MTA's logs. Why the fact that Mailman connects 
to the MTA at 127.0.0.1 complicates this in any way is not something I 
understand.


Hopefully you can find someone at hostmonster that has a clue.

If this is cPanel mailman, see 
https://wiki.list.org/DOC/Mailman%20and%20CPanel


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