Re: [MlMt] Mailbox stops updating
On 8 Nov 2013, at 18:50, Ben Beuchler wrote: The hard part about this has been knowing for sure that the mailbox has stalled. Today I noticed that my phone was showing new mail for the account but MailMate was not. I opened the Activity Viewer. The account shows two threads in "LOGOUT" and one in "IDLE." I'll send screenshots to you directly. The screenshots show that MailMate certainly thinks it is in the IDLE state. You previously wrote that MailMate did not even update if you chose to explicitly synchronize the mailbox. Here is something I would like to see: When this happens then open the Activity Viewer and select the IDLE connection. Then use the synchronize menu item in the Mailbox menu to synchronize the mailbox. What is the output in the Activity Viewer? -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
On 8 Nov 2013, at 18:51, Ben Beuchler wrote (with possible deletions): Oh, and this event did not happen after a sleep/wake cycle. I checked my email, moved on to other work, then came back and it was stalled. You are not alone. Same phenomena here. Hard to pin down. It's not an everyday problem but it is definitely recurring (for as long as I am a [happy] Mailmate user). Cheers, --Torsten On Mon, Oct 21, 2013 at 4:19 PM, Ben Beuchler wrote: Do you have any idea when they stop updating? Maybe after a wake/sleep cycle? So far I haven't been able to identify a precipitating event; my laptop hasn't gone to sleep all day and this has happened two or three times. I have made changes to how this works in 1.7. It is likely to be a new problem. Do you have more than the INBOX in the “Connected” state? I have two accounts, the INBOX for both is in Connected state. No other folders are Connected. Keep the Activity Viewer open. When messages do not arrive then see if there is anything suspicious in the log for the connection to the INBOX (it should be in IDLE state -- bold font in the mailboxes outline). I'll try that tomorrow, thanks. -Ben ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate -- | Torsten "Teggy" Grust | torsten.gr...@gmail.com ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
Oh, and this event did not happen after a sleep/wake cycle. I checked my email, moved on to other work, then came back and it was stalled. On Mon, Oct 21, 2013 at 4:19 PM, Ben Beuchler wrote: >> Do you have any idea when they stop updating? Maybe after a wake/sleep >> cycle? > > So far I haven't been able to identify a precipitating event; my > laptop hasn't gone to sleep all day and this has happened two or three > times. > >> I have made changes to how this works in 1.7. It is likely to be a new >> problem. >> >> Do you have more than the INBOX in the “Connected” state? > > I have two accounts, the INBOX for both is in Connected state. No > other folders are Connected. > >> Keep the Activity Viewer open. When messages do not arrive then see if there >> is anything suspicious in the log for the connection to the INBOX (it should >> be in IDLE state -- bold font in the mailboxes outline). > > I'll try that tomorrow, thanks. > > -Ben ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
The hard part about this has been knowing for sure that the mailbox has stalled. Today I noticed that my phone was showing new mail for the account but MailMate was not. I opened the Activity Viewer. The account shows two threads in "LOGOUT" and one in "IDLE." I'll send screenshots to you directly. The mail client on my phone is also using IMAP IDLE for the same account and it is continuing to receive new mail. On Mon, Oct 21, 2013 at 4:19 PM, Ben Beuchler wrote: >> Do you have any idea when they stop updating? Maybe after a wake/sleep >> cycle? > > So far I haven't been able to identify a precipitating event; my > laptop hasn't gone to sleep all day and this has happened two or three > times. > >> I have made changes to how this works in 1.7. It is likely to be a new >> problem. >> >> Do you have more than the INBOX in the “Connected” state? > > I have two accounts, the INBOX for both is in Connected state. No > other folders are Connected. > >> Keep the Activity Viewer open. When messages do not arrive then see if there >> is anything suspicious in the log for the connection to the INBOX (it should >> be in IDLE state -- bold font in the mailboxes outline). > > I'll try that tomorrow, thanks. > > -Ben ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
I have seen this behavior since I'm using MailMate. It just happens so infrequently (about once a week, say) that I didn't bother too much. Only a restart of MailMate will synchronize the IMAP mailboxes (immediately, then). Cheers, --Torsten On 22 Oct 2013, at 1:31, Steve Mayer wrote (with possible deletions): I've also not seen this behavior (when it wasn't related to an actual server side issue) with 1.7. -- | Torsten "Teggy" Grust | torsten.gr...@gmail.com ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
I've also not seen this behavior (when it wasn't related to an actual server side issue) with 1.7. -- Steve Mayer smaye...@me.com On 21 Oct 2013, at 16:30, Ralph Alvy wrote: Hmmm … I actually don't think I have seen this problem with 1.7, not that I think of it. On 21 Oct 2013, at 15:25, Benny Kjær Nielsen wrote: On 22 Oct 2013, at 0:21, Ralph Alvy wrote: I too have been noticing it, before 1.7. I would typically see an email arrive on my handheld Android device many minutes before MailMate would get it. And my INBOX is Connected on MailMate. Note that 1.7 fixed a bug related to the “Connected” state (IDLE). From the release notes: * Fixed: Bug with IMAP IDLE which could result in MailMate not detecting a broken connection. Therefore, it is primarily of interest to get details about synchronization issues with 1.7. -- Benny http://freron.com/crowdfund2014/ ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
Hmmm … I actually don't think I have seen this problem with 1.7, not that I think of it. On 21 Oct 2013, at 15:25, Benny Kjær Nielsen wrote: On 22 Oct 2013, at 0:21, Ralph Alvy wrote: I too have been noticing it, before 1.7. I would typically see an email arrive on my handheld Android device many minutes before MailMate would get it. And my INBOX is Connected on MailMate. Note that 1.7 fixed a bug related to the “Connected” state (IDLE). From the release notes: * Fixed: Bug with IMAP IDLE which could result in MailMate not detecting a broken connection. Therefore, it is primarily of interest to get details about synchronization issues with 1.7. -- Benny http://freron.com/crowdfund2014/ ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
On 22 Oct 2013, at 0:21, Ralph Alvy wrote: I too have been noticing it, before 1.7. I would typically see an email arrive on my handheld Android device many minutes before MailMate would get it. And my INBOX is Connected on MailMate. Note that 1.7 fixed a bug related to the “Connected” state (IDLE). From the release notes: * Fixed: Bug with IMAP IDLE which could result in MailMate not detecting a broken connection. Therefore, it is primarily of interest to get details about synchronization issues with 1.7. -- Benny http://freron.com/crowdfund2014/ ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
I too have been noticing it, before 1.7. I would typically see an email arrive on my handheld Android device many minutes before MailMate would get it. And my INBOX is Connected on MailMate. On 21 Oct 2013, at 14:50, Alberto Caporro wrote: Just as a side note, I also noticed a similar behaviour, but it was definitely there BEFORE 1.7; I always thought it had something to do with slow or unstable network connection in one of the places I work at, but I've never been able to reach a firm conclusion. It's not so frequent, so I never cared much and never looked at the log, but I'll do that in the coming days. Alberto On Mon, Oct 21, 2013 at 11:19 PM, Ben Beuchler wrote: Do you have any idea when they stop updating? Maybe after a wake/sleep cycle? So far I haven't been able to identify a precipitating event; my laptop hasn't gone to sleep all day and this has happened two or three times. I have made changes to how this works in 1.7. It is likely to be a new problem. Do you have more than the INBOX in the “Connected” state? I have two accounts, the INBOX for both is in Connected state. No other folders are Connected. Keep the Activity Viewer open. When messages do not arrive then see if there is anything suspicious in the log for the connection to the INBOX (it should be in IDLE state -- bold font in the mailboxes outline). I'll try that tomorrow, thanks. -Ben ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
Just as a side note, I also noticed a similar behaviour, but it was definitely there BEFORE 1.7; I always thought it had something to do with slow or unstable network connection in one of the places I work at, but I've never been able to reach a firm conclusion. It's not so frequent, so I never cared much and never looked at the log, but I'll do that in the coming days. Alberto On Mon, Oct 21, 2013 at 11:19 PM, Ben Beuchler wrote: > > Do you have any idea when they stop updating? Maybe after a wake/sleep > > cycle? > > So far I haven't been able to identify a precipitating event; my > laptop hasn't gone to sleep all day and this has happened two or three > times. > > > I have made changes to how this works in 1.7. It is likely to be a new > > problem. > > > > Do you have more than the INBOX in the “Connected” state? > > I have two accounts, the INBOX for both is in Connected state. No > other folders are Connected. > > > Keep the Activity Viewer open. When messages do not arrive then see if > there > > is anything suspicious in the log for the connection to the INBOX (it > should > > be in IDLE state -- bold font in the mailboxes outline). > > I'll try that tomorrow, thanks. > > -Ben > ___ > mailmate mailing list > mailmate@lists.freron.com > http://lists.freron.com/listinfo/mailmate > ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
> Do you have any idea when they stop updating? Maybe after a wake/sleep > cycle? So far I haven't been able to identify a precipitating event; my laptop hasn't gone to sleep all day and this has happened two or three times. > I have made changes to how this works in 1.7. It is likely to be a new > problem. > > Do you have more than the INBOX in the “Connected” state? I have two accounts, the INBOX for both is in Connected state. No other folders are Connected. > Keep the Activity Viewer open. When messages do not arrive then see if there > is anything suspicious in the log for the connection to the INBOX (it should > be in IDLE state -- bold font in the mailboxes outline). I'll try that tomorrow, thanks. -Ben ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
Just an FYI, I also have noticed a lack of updating activity. Been too busy to focus in on it but do know that I now manually synchronize more often (where before I seldom did), and, I can do the sync and no new mail shows up (I know there is new mail) and then a little while later it does show up. I have not tried shutting down and restarting to get new mail. Just thought it was 'sluggish' until I saw Ben's email. __*Richard Rettke*__ *Laus Deo* *Non sibi sed patriae* On 21 Oct 2013, at 16:00, Benny Kjær Nielsen mailinglist-at-freron.com |MailMate Freron Software/RER>Vendor>Software| wrote: On 21 Oct 2013, at 22:53, Ben Beuchler wrote: Since the new update came out, I've had problems with my IMAP mailboxes no longer updating, even if I right click on the mailbox and choose "Synchronize INBOX." If I restart MailMate, the new messages suddenly become visible. Do you have any idea when they stop updating? Maybe after a wake/sleep cycle? I haven't changed the config or the IMAP server. The synchronization schedule is set to "Connected" and the mailbox panel does not indicate the mailbox is offline. I have made changes to how this works in 1.7. It is likely to be a new problem. Do you have more than the INBOX in the “Connected” state? What can I do to gather more debugging information? Keep the Activity Viewer open. When messages do not arrive then see if there is anything suspicious in the log for the connection to the INBOX (it should be in IDLE state -- bold font in the mailboxes outline). -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
Re: [MlMt] Mailbox stops updating
On 21 Oct 2013, at 22:53, Ben Beuchler wrote: Since the new update came out, I've had problems with my IMAP mailboxes no longer updating, even if I right click on the mailbox and choose "Synchronize INBOX." If I restart MailMate, the new messages suddenly become visible. Do you have any idea when they stop updating? Maybe after a wake/sleep cycle? I haven't changed the config or the IMAP server. The synchronization schedule is set to "Connected" and the mailbox panel does not indicate the mailbox is offline. I have made changes to how this works in 1.7. It is likely to be a new problem. Do you have more than the INBOX in the “Connected” state? What can I do to gather more debugging information? Keep the Activity Viewer open. When messages do not arrive then see if there is anything suspicious in the log for the connection to the INBOX (it should be in IDLE state -- bold font in the mailboxes outline). -- Benny ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
[MlMt] Mailbox stops updating
Since the new update came out, I've had problems with my IMAP mailboxes no longer updating, even if I right click on the mailbox and choose "Synchronize INBOX." If I restart MailMate, the new messages suddenly become visible. I haven't changed the config or the IMAP server. The synchronization schedule is set to "Connected" and the mailbox panel does not indicate the mailbox is offline. What can I do to gather more debugging information? Version: 1.7(3790) -Ben ___ mailmate mailing list mailmate@lists.freron.com http://lists.freron.com/listinfo/mailmate
