Re: [MlMt] server is lost; disconnects; fails
On 5/27/26 18:33, dlsi wrote: The server of his provider has a bad SSL configuration on port 993 with self-signed cert. That's a why SSL sometimes works and then drops off. I need to correct that: Dreamhost does NOT use a self-signed certificate. I don't want that rumor starting.That was suggested to me as a possible solution before I discovered that the real reason was 143 vs 993. it doesn't matter, SSL is bad configured on the IMAP-server and at least with Dovecot this can be done also with valid certs - tried it ;-) If the server advertises SSL/TLS on port 993 then it should work and not drop on-off, especially when the docs are saying so as well and 993 is obviously open. Anyway STARTTLS on port 143 is working, so use this then, relax and enjoy, cheers Matthias ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
Re: [MlMt] server is lost; disconnects; fails
> The server of his provider has a bad SSL configuration on port 993 with > self-signed cert. That's a why SSL sometimes works and then drops off. > I need to correct that: Dreamhost does NOT use a self-signed certificate. I don't want that rumor starting.That was suggested to me as a possible solution before I discovered that the real reason was 143 vs 993. Tracy ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
Re: [MlMt] server is lost; disconnects; fails
On 5/27/26 12:58, Randall Gellens wrote: On 26 May 2026, at 15:14, Tracy wrote: hello again. Yes I did quit the list, but signed back up because I found the issue and did not want to leave the issue hanging. This took me forever to figure out, but setting up IMAP on port 993 with TLS/SSL will continually drop the connection, if it ever connects in the first place. DH (Dreamhost) uses STARTTLS, and setting the port to 993 forces the client to start connecting in encrypted mode. So to begin a connection one needs to choose port 143 instead. That will instigate a negotiation through to STARTTLS, as the DH wiki notes. The DH main email documentation says that the correct setting is 993. That setting will FAIL . For email to connect the correct setting is incoming IMAP on port 143 with Use TLS/SSL checked. When you were using port 993 with TLS and it kept disconnecting, did MailMate ever download any mail? The server of his provider has a bad SSL configuration on port 993 with self-signed cert. That's a why SSL sometimes works and then drops off. MM needs to be configured correctly, like other Poweruser-Mail-Clients and MM is the best in this field currently - after PowerMail ;-) Sadly only available for Mac. The automatism of Apple's Mail and Thunderbird are working around this, by probing, which can trigger the firewall of the mailserver. This makes these apps comfortable, overloaded and memory hungry with calendar and other gimmiks. Mailmate is just doing one thing: IMAP-mail and it does this perfectly, when configured correctly. cheers Matthias ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
Re: [MlMt] server is lost; disconnects; fails
On 26 May 2026, at 15:14, Tracy wrote: hello again. Yes I did quit the list, but signed back up because I found the issue and did not want to leave the issue hanging. This took me forever to figure out, but setting up IMAP on port 993 with TLS/SSL will continually drop the connection, if it ever connects in the first place. DH (Dreamhost) uses STARTTLS, and setting the port to 993 forces the client to start connecting in encrypted mode. So to begin a connection one needs to choose port 143 instead. That will instigate a negotiation through to STARTTLS, as the DH wiki notes. The DH main email documentation says that the correct setting is 993. That setting will FAIL . For email to connect the correct setting is incoming IMAP on port 143 with Use TLS/SSL checked. Just FYI. Thanks again for all the help. Tracy___ When you were using port 993 with TLS and it kept disconnecting, did MailMate ever download any mail? --Randall ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
[MlMt] server is lost; disconnects; fails
hello again. Yes I did quit the list, but signed back up because I found the issue and did not want to leave the issue hanging. This took me forever to figure out, but setting up IMAP on port 993 with TLS/SSL will continually drop the connection, if it ever connects in the first place. DH (Dreamhost) uses STARTTLS, and setting the port to 993 forces the client to start connecting in encrypted mode. So to begin a connection one needs to choose port 143 instead. That will instigate a negotiation through to STARTTLS, as the DH wiki notes. The DH main email documentation says that the correct setting is 993. That setting will FAIL . For email to connect the correct setting is incoming IMAP on port 143 with Use TLS/SSL checked. Just FYI. Thanks again for all the help. Tracy___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
Re: [MlMt] server is lost; disconnects; fails
Thanks Mattias, but I really -have- moved on. I've canceled my subscription; I've deleted all the MailMate files and completely, finally, and irrevokably ceased using it. There is no need for anyone to look further into this. I can be perfectly happy with Mail. When I click send on this message, I'll be unsubscribing from this list. Please don't waste any more of your time which you so courteously extended to me. Again, my best wishes to everyone. Goodbye. Tracy > On May 23, 2026, at 12:06 PM, [email protected] wrote: > > Send mailmate mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > https://lists.freron.com/listinfo/mailmate > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of mailmate digest..." > Today's Topics: > > 1. Re: server is lost; disconnects; fails (dlsi) > 2. Re: server is lost; disconnects; fails (Matthias) > > From: dlsi > Subject: Re: [MlMt] server is lost; disconnects; fails > Date: May 23, 2026 at 9:13:48 AM PDT > To: mailmate list > > > My thanks to everyone for your suggestions and help. I have tried everything > you suggested to no avail, with the exception of wireshark. I love MM or I > would not be here asking this, but frankly the problem is so obtuse that it > is no longer worth the cost of tracking it down. My business runs on email, > and without it my income stops. At this point, pragmatism takes over, and I > have reluctantly switched to Apple Mail so that I can get back to work. > > Again my thanks. I wish you all the best, but I have to move on. > > Regards > > Tracy > >> On May 21, 2026, at 9:00 AM, [email protected] wrote: >> >> Send mailmate mailing list submissions to >> [email protected] >> >> To subscribe or unsubscribe via the World Wide Web, visit >> https://lists.freron.com/listinfo/mailmate >> or, via email, send a message with subject or body 'help' to >> [email protected] >> >> You can reach the person managing the list at >> [email protected] >> >> When replying, please edit your Subject line so it is more specific >> than "Re: Contents of mailmate digest..." >> Today's Topics: >> >> 1. Re: server is lost; disconnects; fails (ARC MM) >> 2. server is lost; disconnects; fails (Tracy Kent Valleau) >> 3. Re: server is lost; disconnects; fails (mat) >> >> From: ARC MM >> Subject: Re: [MlMt] server is lost; disconnects; fails >> Date: May 20, 2026 at 9:25:44 AM PDT >> To: MailMate Users >> >> >> Hi Tracy, >> >> What version are you using ? If you are not on r6292, I recommend to move to >> this release. >> >> Have you checked the logs in the activity viewer ? >> >> disconnect your computer from the network/wifi >> laugh MM >> open the activity viewer window (! Don’t close it) >> connect your computer to the network/wifi >> let mail mail connect >> check the logs in the activity viewer >> more detailled logs can be found here: >> • Help > Send Serverlogs contains an attachment with the logs, you can >> download and analyse them >> Other suggestion: >> >> disconnect your computer from the network/wifi >> launch MM >> take all accounts offline >> connect your computer to the network/wifi >> synchronise/take online account per account, take enough time so that the >> account is really synchronised >> It is possible that one account “breaks” the connection >> >> Hope this helps >> >> Regards >> >> Marc >> >> >> >> >> ARC - your Apple Authorised Service partner H.D. Saviolaan 8 >> B-1700 Dilbeek >> Belgium >> [email protected] <mailto:[email protected]> www.arcict.com >> <http://www.arcict.com/> >> tel. : +32 (0)2 466 50 00fax. : +32 (0)2 466 88 33 >> >> >> On 19 May 2026, at 19:03, Tracy Kent Valleau wrote: >> >> Hello >> Been using MM for a decade now without issue. Same server (dreamhost) same >> address etc. In the past few weeks, launching MM fails to connect to the >> server, and stay connected. I get a connection, and 20 seconds
Re: [MlMt] server is lost; disconnects; fails
Hi Tracy, AppleMail is really the 2nd choice ;-) When AppleMail and Thunderbird are working than your Network stack is ok. So it can be only settings. Take a look into the log viewer, there should appear some red lines. Post them here. That will tell us what is going on. You can also see this in Wireshark. Without that log, we can only guess what's the problem. One guess is, either ssl or both ssl and authentification choke. If you've been setting auth to CRAM-MD5 for example some dovecot installations behave as you describe. It's outdated. I'd also check the port, TLS-143 or SSL-993 for imap. cheers mattias On Sat, 23 May 2026 09:13:48 -0700 dlsi wrote: > My thanks to everyone for your suggestions and help. I have tried > everything you suggested to no avail, with the exception of > wireshark. I love MM or I would not be here asking this, but frankly > the problem is so obtuse that it is no longer worth the cost of > tracking it down. My business runs on email, and without it my income > stops. At this point, pragmatism takes over, and I have reluctantly > switched to Apple Mail so that I can get back to work. > > Again my thanks. I wish you all the best, but I have to move on. > > Regards > > Tracy > > > On May 21, 2026, at 9:00 AM, [email protected] > > wrote: > > > > Send mailmate mailing list submissions to > > [email protected] > > > > To subscribe or unsubscribe via the World Wide Web, visit > > https://lists.freron.com/listinfo/mailmate > > or, via email, send a message with subject or body 'help' to > > [email protected] > > > > You can reach the person managing the list at > > [email protected] > > > > When replying, please edit your Subject line so it is more specific > > than "Re: Contents of mailmate digest..." > > Today's Topics: > > > > 1. Re: server is lost; disconnects; fails (ARC MM) > > 2. server is lost; disconnects; fails (Tracy Kent Valleau) > > 3. Re: server is lost; disconnects; fails (mat) > > > > From: ARC MM > > Subject: Re: [MlMt] server is lost; disconnects; fails > > Date: May 20, 2026 at 9:25:44 AM PDT > > To: MailMate Users > > > > > > Hi Tracy, > > > > What version are you using ? If you are not on r6292, I recommend > > to move to this release. > > > > Have you checked the logs in the activity viewer ? > > > > disconnect your computer from the network/wifi > > laugh MM > > open the activity viewer window (! Don’t close it) > > connect your computer to the network/wifi > > let mail mail connect > > check the logs in the activity viewer > > more detailled logs can be found here: > > • Help > Send Serverlogs contains an attachment with the logs, you > > can download and analyse them Other suggestion: > > > > disconnect your computer from the network/wifi > > launch MM > > take all accounts offline > > connect your computer to the network/wifi > > synchronise/take online account per account, take enough time so > > that the account is really synchronised It is possible that one > > account “breaks” the connection > > > > Hope this helps > > > > Regards > > > > Marc > > > > > > > > > > ARC - your Apple Authorised Service partner H.D. Saviolaan 8 > > B-1700 Dilbeek > > Belgium > > [email protected] <mailto:[email protected]>www.arcict.com > > <http://www.arcict.com/> tel. : +32 (0)2 466 50 00 fax. : > > +32 (0)2 466 88 33 > > > > > > On 19 May 2026, at 19:03, Tracy Kent Valleau wrote: > > > > Hello > > Been using MM for a decade now without issue. Same server > > (dreamhost) same address etc. In the past few weeks, launching MM > > fails to connect to the server, and stay connected. I get a > > connection, and 20 seconds later, a disconnect and spinning > > pinwheels. Everything is listed as (unavailable). I cannot add or > > delete mailboxes. If I wait a while, the connection will come back, > > and MM will download my email... and then it disconnects again. > > > > Furthermore, if I switch to Apple Mail (on the same computer), > > everything runs perfectly. No disconnects, no pauses, no drops. > > Yes, of course I have checked all the settings. > > > > What would cause MM to struggle to stay connected, while Mail has > > no problems at all? > > > > T Valleau > > > > mailmate mailing list > > Unsubscribe: https
Re: [MlMt] server is lost; disconnects; fails
My thanks to everyone for your suggestions and help. I have tried everything you suggested to no avail, with the exception of wireshark. I love MM or I would not be here asking this, but frankly the problem is so obtuse that it is no longer worth the cost of tracking it down. My business runs on email, and without it my income stops. At this point, pragmatism takes over, and I have reluctantly switched to Apple Mail so that I can get back to work. Again my thanks. I wish you all the best, but I have to move on. Regards Tracy > On May 21, 2026, at 9:00 AM, [email protected] wrote: > > Send mailmate mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > https://lists.freron.com/listinfo/mailmate > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of mailmate digest..." > Today's Topics: > > 1. Re: server is lost; disconnects; fails (ARC MM) > 2. server is lost; disconnects; fails (Tracy Kent Valleau) > 3. Re: server is lost; disconnects; fails (mat) > > From: ARC MM > Subject: Re: [MlMt] server is lost; disconnects; fails > Date: May 20, 2026 at 9:25:44 AM PDT > To: MailMate Users > > > Hi Tracy, > > What version are you using ? If you are not on r6292, I recommend to move to > this release. > > Have you checked the logs in the activity viewer ? > > disconnect your computer from the network/wifi > laugh MM > open the activity viewer window (! Don’t close it) > connect your computer to the network/wifi > let mail mail connect > check the logs in the activity viewer > more detailled logs can be found here: > • Help > Send Serverlogs contains an attachment with the logs, you can > download and analyse them > Other suggestion: > > disconnect your computer from the network/wifi > launch MM > take all accounts offline > connect your computer to the network/wifi > synchronise/take online account per account, take enough time so that the > account is really synchronised > It is possible that one account “breaks” the connection > > Hope this helps > > Regards > > Marc > > > > > ARC - your Apple Authorised Service partner H.D. Saviolaan 8 > B-1700 Dilbeek > Belgium > [email protected] <mailto:[email protected]> www.arcict.com > <http://www.arcict.com/> > tel. : +32 (0)2 466 50 00 fax. : +32 (0)2 466 88 33 > > > On 19 May 2026, at 19:03, Tracy Kent Valleau wrote: > > Hello > Been using MM for a decade now without issue. Same server (dreamhost) same > address etc. In the past few weeks, launching MM fails to connect to the > server, and stay connected. I get a connection, and 20 seconds later, a > disconnect and spinning pinwheels. Everything is listed as (unavailable). I > cannot add or delete mailboxes. If I wait a while, the connection will come > back, and MM will download my email... and then it disconnects again. > > Furthermore, if I switch to Apple Mail (on the same computer), everything > runs perfectly. No disconnects, no pauses, no drops. Yes, of course I have > checked all the settings. > > What would cause MM to struggle to stay connected, while Mail has no problems > at all? > > T Valleau > > mailmate mailing list > Unsubscribe: https://lists.freron.com/listinfo/mailmate > > > > > From: Tracy Kent Valleau > Subject: [MlMt] server is lost; disconnects; fails > Date: May 20, 2026 at 1:21:14 PM PDT > To: [email protected] > > > > Thanks Henry. Been there; done that. > > I'm running a Mac Studio M2 with Tahoe 26.5. MailMate is version 2.0 (6292). > I'm using ethernet from my router, not wifi. I created a new user to no > avail. I did a power off of my modem and my router. No change. I purged the > DNS. I rebuilt the account; I deleted the account and then re-created it. > Nada. > > I tried creating a new Outlook account. I would not "verify". > I tried creating a new Thunderbird account. Works perfectly. (In fact, faster > than anything else). > I tried webmail. Works just fine. > I deleted and rebuilt the Mail account. Works, but slow. > I deleted and rebuilt the MailMate account. same thing: sometimes it > connects; sometimes it drops, sometimes I get spinning pinwheels until I do a > force quit. > I tried on my MacBook Air 4 using wifi, and MailMate took 58 seconds to >
Re: [MlMt] server is lost; disconnects; fails
Hello Tracy, On 20 May 2026, at 21:21, Tracy Kent Valleau wrote: > I tried creating a new Outlook account. I would not "verify". might point to SSL or network layer on your box > I tried creating a new Thunderbird account. Works perfectly. (In fact, faster > than anything else). as long as you don’t use pgp, TB’s bakes its own cake and has an outdated implementation. > I tried webmail. Works just fine. > I deleted and rebuilt the Mail account. Works, but slow. > I deleted and rebuilt the MailMate account. same thing: sometimes it > connects; sometimes it drops, sometimes I get spinning pinwheels until I do a > force quit. so the database is not the problem, it’s deeper. > I tried on my MacBook Air 4 using wifi, and MailMate took 58 seconds to > connect, and then worked... until it didn't. Have you been trying also another Mac with MM? Does it behave the same? > > So at this point, there is a lack of consistency which makes debugging an > issue. (I've been doing this kind of thing since 1978.) I guess, you looked the activity monitor, have you tried Wireshark to see what’s going on? > > Since it varies by software and perhaps device, I'm beginning to suspect the > problem may lay with the server certificate at Dreamhost, which is > self-signed. a self signed cert is unacceptable for a hosting service. There’s let’s encrypt and it’s free, a little script and it also gets updated in time. To my experience MM is one of the best, if not the best mail-client around currently. I was just looking for an alternativer for Fedora, ended up with Claws Mail and Claws would probably even not connect to a server with selfsigned cert. MM is much more tolerant. The behaviour you describe is quite unusual and wired, I’m curious what you’re gonna find out. cheers Matthias signature.asc Description: OpenPGP digital signature ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
[MlMt] server is lost; disconnects; fails
Thanks Henry. Been there; done that. I'm running a Mac Studio M2 with Tahoe 26.5. MailMate is version 2.0 (6292). I'm using ethernet from my router, not wifi. I created a new user to no avail. I did a power off of my modem and my router. No change. I purged the DNS. I rebuilt the account; I deleted the account and then re-created it. Nada. I tried creating a new Outlook account. I would not "verify". I tried creating a new Thunderbird account. Works perfectly. (In fact, faster than anything else). I tried webmail. Works just fine. I deleted and rebuilt the Mail account. Works, but slow. I deleted and rebuilt the MailMate account. same thing: sometimes it connects; sometimes it drops, sometimes I get spinning pinwheels until I do a force quit. I tried on my MacBook Air 4 using wifi, and MailMate took 58 seconds to connect, and then worked... until it didn't. So at this point, there is a lack of consistency which makes debugging an issue. (I've been doing this kind of thing since 1978.) Since it varies by software and perhaps device, I'm beginning to suspect the problem may lay with the server certificate at Dreamhost, which is self-signed. ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
Re: [MlMt] server is lost; disconnects; fails
Hi Tracy, What version are you using ? If you are not on r6292, I recommend to move to this release. Have you checked the logs in the activity viewer ? - disconnect your computer from the network/wifi - laugh MM - open the activity viewer window (! Don’t close it) - connect your computer to the network/wifi - let mail mail connect - check the logs in the activity viewer - more detailled logs can be found here: • Help > Send Serverlogs contains an attachment with the logs, you can download and analyse them Other suggestion: - disconnect your computer from the network/wifi - launch MM - take all accounts offline - connect your computer to the network/wifi - synchronise/take online account per account, take enough time so that the account is really synchronised It is possible that one account “breaks” the connection Hope this helps Regards Marc ARC - your Apple service partner On 19 May 2026, at 19:03, Tracy Kent Valleau wrote: Hello Been using MM for a decade now without issue. Same server (dreamhost) same address etc. In the past few weeks, launching MM fails to connect to the server, and stay connected. I get a connection, and 20 seconds later, a disconnect and spinning pinwheels. Everything is listed as (unavailable). I cannot add or delete mailboxes. If I wait a while, the connection will come back, and MM will download my email... and then it disconnects again. Furthermore, if I switch to Apple Mail (on the same computer), everything runs perfectly. No disconnects, no pauses, no drops. Yes, of course I have checked all the settings. What would cause MM to struggle to stay connected, while Mail has no problems at all? T Valleau ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
Re: [MlMt] server is lost; disconnects; fails
Hi Tracy, I cannot duplicate your issue here. I do use ~10 accounts on various other common servers: Google, Apple, Microsoft, Yahoo! And this one, a small cPanel based commercial server account on my business accounts. No disconnect issues as you describe it with any on client side either Apple Mail (on iOS mainly) or on MM. So it sounds like a one-off situation with a particular server or something on your system or your local internet service and MM. Maybe your own internet connection and MM are not getting along. Have you tried any of the standard stuff beyond just differing clients connections to narrow this down (in no particular order): * Share a listing of machine and version of MM (there are many versions out there). Possibly abbreviate it for security concerns? * Report all conditions - upgrades you may have made in that time frame or recovery of relevant of your past settings? * Changing the connection modes (LAN vs WiFi connectivity)? * User account log in. Test with an alternate temporary User account? * Machine log in. Log in to same account from another machine? * Create a quick new MM installation on the one account that you’ve identified? * Check if other users on that account are reporting anything? Here’s what I’m using and working with (from the built-in feature of Feedback in the Help Menu window). My system: MailMate/6292/8E0C2B0xxx, OS 26.5.0/arm64/Mac16,5/14 (app/version/MacOS/CPU/type/MBP equipment). Respectfully, Henry Seiden - - Techworks Pro Co. E: infotechworksprocom W: http://techworkspro.com On 19 May 2026, at 13:03, Tracy Kent Valleau wrote: > Hello > Been using MM for a decade now without issue. Same server (dreamhost) same > address etc. In the past few weeks, launching MM fails to connect to the > server, and stay connected. I get a connection, and 20 seconds later, a > disconnect and spinning pinwheels. Everything is listed as (unavailable). I > cannot add or delete mailboxes. If I wait a while, the connection will come > back, and MM will download my email... and then it disconnects again. > > Furthermore, if I switch to Apple Mail (on the same computer), everything > runs perfectly. No disconnects, no pauses, no drops. Yes, of course I have > checked all the settings. > > What would cause MM to struggle to stay connected, while Mail has no problems > at all? > > T Valleau > ___ > mailmate mailing list > Unsubscribe: https://lists.freron.com/listinfo/mailmate signature.asc Description: OpenPGP digital signature ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
[MlMt] server is lost; disconnects; fails
Hello Been using MM for a decade now without issue. Same server (dreamhost) same address etc. In the past few weeks, launching MM fails to connect to the server, and stay connected. I get a connection, and 20 seconds later, a disconnect and spinning pinwheels. Everything is listed as (unavailable). I cannot add or delete mailboxes. If I wait a while, the connection will come back, and MM will download my email... and then it disconnects again. Furthermore, if I switch to Apple Mail (on the same computer), everything runs perfectly. No disconnects, no pauses, no drops. Yes, of course I have checked all the settings. What would cause MM to struggle to stay connected, while Mail has no problems at all? T Valleau ___ mailmate mailing list Unsubscribe: https://lists.freron.com/listinfo/mailmate
