Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-04 Thread Charlie Clark

On 3 Mar 2026, at 19:34, Eric Sharakan via mailmate wrote:

I've been using this workaround for years. In addition to setting some 
other mailbox as the Sent Messages folder, I went in to the account 
settings and unsubscribed from Exchange's Sent Items folder.


I've got this as well with an MS365 account but never really thought 
much about it. At least on my account it looks like Microsoft adds a 
`\Recent` flag to the raw flags and this can be used for filtering.


Charlie

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Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-03 Thread Eric Sharakan via mailmate

On 3 Mar 2026, at 12:36, Bill Cole wrote:


On 2026-03-03 at 11:29:33 UTC-0500 (Tue, 3 Mar 2026 16:29:33 +)
Henry Seiden 
is rumored to have said:

If it has been the case this long, pretty sure Benny, the developer 
has known about it as has M$ (Microsoft).


Benny knows A LOT. Unfortunately, not enough people pay for MM to 
support him hiring help, or at least that is the impression I've 
gotten.


Microsoft knows NOTHING about 3rd-party mail clients. They don't care, 
except when given an opportunity to degrade the experience of using 
non-MS software.


As to why they each made that conscious decision is up to the 
respective developers, I’m betting it was a conscious one on each 
of them. Mailmate shouldn’t be responsible for unique non-standard 
server’s, that’s a slippery slope in my opinion.


Agreed. It's an easy workaround for those cursed with Exchange to 
either ignore the dupes or use a MM rule to hide them.


I *thought* that Benny had provided a new 'defaults' pref to disable 
saving a copy of sent messages to the Sent mailbox, but I can find no 
such conversation now...


Benny did provide a workaround of sorts; look here: 
https://freron.lighthouseapp.com/projects/58672/tickets/2145-do-not-store-copies-in-sent-messages#ticket-2145-32


I've been using this workaround for years.  In addition to setting some 
other mailbox as the Sent Messages folder, I went in to the account 
settings and unsubscribed from Exchange's Sent Items folder.


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Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-03 Thread Bill Cole

On 2026-03-03 at 11:29:33 UTC-0500 (Tue, 3 Mar 2026 16:29:33 +)
Henry Seiden 
is rumored to have said:

If it has been the case this long, pretty sure Benny, the developer 
has known about it as has M$ (Microsoft).


Benny knows A LOT. Unfortunately, not enough people pay for MM to 
support him hiring help, or at least that is the impression I've gotten.


Microsoft knows NOTHING about 3rd-party mail clients. They don't care, 
except when given an opportunity to degrade the experience of using 
non-MS software.


As to why they each made that conscious decision is up to the 
respective developers, I’m betting it was a conscious one on each of 
them. Mailmate shouldn’t be responsible for unique non-standard 
server’s, that’s a slippery slope in my opinion.


Agreed. It's an easy workaround for those cursed with Exchange to either 
ignore the dupes or use a MM rule to hide them.


I *thought* that Benny had provided a new 'defaults' pref to disable 
saving a copy of sent messages to the Sent mailbox, but I can find no 
such conversation now...



It is easily avoidable on the users’ end, regardless.


I'm sure a rule could do the trick.

It may be possible in MailMate to create a second mailbox for sent 
messages, tell MM that it is the special "Sent Messages" mailbox 
("mailbox type" contextual pull-down) and then just unsubscribe from the 
place Exchange is putting copies. I HAVE NOT TESTED THAT!



On 3 Mar 2026, at 11:21, aisrael wrote:

I am not sure if it helps, but I found this message from 2022 
(however it seems the raw headers of the pairs of mails were 
different in the reported case, which may not be your case)  :


This is a known issue: Mailmate moves the message from Drafts to Sent 
after you send it (that's the one with few headers), and then 
Exchange "helpfully" puts a copy of all outgoing mail into Sent as 
well. I have simply made a smart "In/Out" mailbox to show me messages 
where "From is not me" or "Received does not exist", which hides all 
of the Exchange copies.


Alain

On 3 Mar 2026, at 16:48, Jeff Bullard via mailmate wrote:

I appreciate the response and that this is a cosmetic issue and not 
an operational problem. Even so, I think the developer should be 
able and willing to investigate and fix this, especially since the 
duplicates do not appear within any other email client I have on my 
computer (Apple Mail, Outlook, and Airmail).  It those apps all 
figured it out, why not MailMate? Just saying it “is a known issue 
and can be ignored” is not a very helpful response for those of us 
who are experiencing it, especially since (a) Exchange is an 
extremely common mail server and (b) some of us did pay at least a 
small amount for MailMate.


Jeffrey W Bullard PhD | FACerS | FWAS
Department of Materials Science and Engineering
Zachry Department of Civil and Environmental Engineering
Texas A&M University
3136 TAMU
College Station, Texas 77843

On 3 Mar 2026, at 9:37, Robert Brenstein wrote:

This is a known issue and it has been discussed on this list a 
number of times. As far as I remember, the duplication is caused by 
Exchange server due to the way it handles sending mail. You can 
just ignore this duplication. Mail was sent only once. If you 
search past posts in the list, you may find how others go about 
this.


On 3 Mar 2026, at 14:45, Luís Trevisan wrote:


Hi all,

I'm experiencing duplicate messages in my Sent Items folder in 
Microsoft 365 / Exchange account.


Setup details:
- Account type: Exchange / Outlook.com (Microsoft 365 corporate)
- The duplicates appear exclusively in the Sent Items folder
- The duplicate messages are identical
- No other folders are affected

Has anyone experienced this with an Exchange account and found a 
reliable fix?


Thank you in advance.
Luís



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addresses)

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Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-03 Thread Henry Seiden
FWIW, I archive my mail off-server. There, I have found instances where Sent 
Mail is duplicated from this list to my Inbox, thereby duplicating what was 
sent by me here. It does clutter up the Archive.

This seems done by default on the list server, sending back to those who choose 
that acknowledgement in the server settings. I believe it can be otherwise 
configured.

It has not yet been a concern because I can easily delete those duplicate in my 
Archive app (EagleFiler) as well as other instances where it may occur (such as 
Outlook). Now it seems I can do the same with a Smart Mailbox. Hmm…

Respectfully,

Henry Seiden
- -
Techworks Pro Co.
E: infotechworksprocom
W: http://techworkspro.com

On 3 Mar 2026, at 11:21, aisrael wrote:

> I am not sure if it helps, but I found this message from 2022 (however it 
> seems the raw headers of the pairs of mails were different in the reported 
> case, which may not be your case)  :
>
> This is a known issue: Mailmate moves the message from Drafts to Sent after 
> you send it (that's the one with few headers), and then Exchange "helpfully" 
> puts a copy of all outgoing mail into Sent as well. I have simply made a 
> smart "In/Out" mailbox to show me messages where "From is not me" or 
> "Received does not exist", which hides all of the Exchange copies.
>
> Alain
>
> On 3 Mar 2026, at 16:48, Jeff Bullard via mailmate wrote:
>
>> I appreciate the response and that this is a cosmetic issue and not an 
>> operational problem. Even so, I think the developer should be able and 
>> willing to investigate and fix this, especially since the duplicates do not 
>> appear within any other email client I have on my computer (Apple Mail, 
>> Outlook, and Airmail).  It those apps all figured it out, why not MailMate? 
>> Just saying it “is a known issue and can be ignored” is not a very helpful 
>> response for those of us who are experiencing it, especially since (a) 
>> Exchange is an extremely common mail server and (b) some of us did pay at 
>> least a small amount for MailMate.
>>
>> Jeffrey W Bullard PhD | FACerS | FWAS
>> Department of Materials Science and Engineering
>> Zachry Department of Civil and Environmental Engineering
>> Texas A&M University
>> 3136 TAMU
>> College Station, Texas 77843
>>
>> On 3 Mar 2026, at 9:37, Robert Brenstein wrote:
>>
>>> This is a known issue and it has been discussed on this list a number of 
>>> times. As far as I remember, the duplication is caused by Exchange server 
>>> due to the way it handles sending mail. You can just ignore this 
>>> duplication. Mail was sent only once. If you search past posts in the list, 
>>> you may find how others go about this.
>>>
>>> On 3 Mar 2026, at 14:45, Luís Trevisan wrote:
>>>
 Hi all,

 I'm experiencing duplicate messages in my Sent Items folder in Microsoft 
 365 / Exchange account.

 Setup details:
 - Account type: Exchange / Outlook.com (Microsoft 365 corporate)
 - The duplicates appear exclusively in the Sent Items folder
 - The duplicate messages are identical
 - No other folders are affected

 Has anyone experienced this with an Exchange account and found a reliable 
 fix?

 Thank you in advance.
 Luís
>>
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>
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Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-03 Thread Henry Seiden
If it has been the case this long, pretty sure Benny, the developer has known 
about it as has M$ (Microsoft). As to why they each made that conscious 
decision is up to the respective developers, I’m betting it was a conscious one 
on each of them. Mailmate shouldn’t be responsible for unique non-standard 
server’s, that’s a slippery slope in my opinion.

It is easily avoidable on the users’ end, regardless.

Respectfully,

Henry Seiden
- -
Techworks Pro Co.
E: infotechworksprocom
W: http://techworkspro.com

On 3 Mar 2026, at 11:21, aisrael wrote:

> I am not sure if it helps, but I found this message from 2022 (however it 
> seems the raw headers of the pairs of mails were different in the reported 
> case, which may not be your case)  :
>
> This is a known issue: Mailmate moves the message from Drafts to Sent after 
> you send it (that's the one with few headers), and then Exchange "helpfully" 
> puts a copy of all outgoing mail into Sent as well. I have simply made a 
> smart "In/Out" mailbox to show me messages where "From is not me" or 
> "Received does not exist", which hides all of the Exchange copies.
>
> Alain
>
> On 3 Mar 2026, at 16:48, Jeff Bullard via mailmate wrote:
>
>> I appreciate the response and that this is a cosmetic issue and not an 
>> operational problem. Even so, I think the developer should be able and 
>> willing to investigate and fix this, especially since the duplicates do not 
>> appear within any other email client I have on my computer (Apple Mail, 
>> Outlook, and Airmail).  It those apps all figured it out, why not MailMate? 
>> Just saying it “is a known issue and can be ignored” is not a very helpful 
>> response for those of us who are experiencing it, especially since (a) 
>> Exchange is an extremely common mail server and (b) some of us did pay at 
>> least a small amount for MailMate.
>>
>> Jeffrey W Bullard PhD | FACerS | FWAS
>> Department of Materials Science and Engineering
>> Zachry Department of Civil and Environmental Engineering
>> Texas A&M University
>> 3136 TAMU
>> College Station, Texas 77843
>>
>> On 3 Mar 2026, at 9:37, Robert Brenstein wrote:
>>
>>> This is a known issue and it has been discussed on this list a number of 
>>> times. As far as I remember, the duplication is caused by Exchange server 
>>> due to the way it handles sending mail. You can just ignore this 
>>> duplication. Mail was sent only once. If you search past posts in the list, 
>>> you may find how others go about this.
>>>
>>> On 3 Mar 2026, at 14:45, Luís Trevisan wrote:
>>>
 Hi all,

 I'm experiencing duplicate messages in my Sent Items folder in Microsoft 
 365 / Exchange account.

 Setup details:
 - Account type: Exchange / Outlook.com (Microsoft 365 corporate)
 - The duplicates appear exclusively in the Sent Items folder
 - The duplicate messages are identical
 - No other folders are affected

 Has anyone experienced this with an Exchange account and found a reliable 
 fix?

 Thank you in advance.
 Luís
>>
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>
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Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-03 Thread aisrael
 I am not sure if it helps, but I found this message from 2022 (however 
it seems the raw headers of the pairs of mails were different in the 
reported case, which may not be your case)  :


This is a known issue: Mailmate moves the message from Drafts to Sent 
after you send it (that's the one with few headers), and then Exchange 
"helpfully" puts a copy of all outgoing mail into Sent as well. I have 
simply made a smart "In/Out" mailbox to show me messages where "From is 
not me" or "Received does not exist", which hides all of the Exchange 
copies.


Alain

On 3 Mar 2026, at 16:48, Jeff Bullard via mailmate wrote:

I appreciate the response and that this is a cosmetic issue and not an 
operational problem. Even so, I think the developer should be able and 
willing to investigate and fix this, especially since the duplicates 
do not appear within any other email client I have on my computer 
(Apple Mail, Outlook, and Airmail).  It those apps all figured it out, 
why not MailMate? Just saying it “is a known issue and can be 
ignored” is not a very helpful response for those of us who are 
experiencing it, especially since (a) Exchange is an extremely common 
mail server and (b) some of us did pay at least a small amount for 
MailMate.


Jeffrey W Bullard PhD | FACerS | FWAS
Department of Materials Science and Engineering
Zachry Department of Civil and Environmental Engineering
Texas A&M University
3136 TAMU
College Station, Texas 77843

On 3 Mar 2026, at 9:37, Robert Brenstein wrote:

This is a known issue and it has been discussed on this list a number 
of times. As far as I remember, the duplication is caused by Exchange 
server due to the way it handles sending mail. You can just ignore 
this duplication. Mail was sent only once. If you search past posts 
in the list, you may find how others go about this.


On 3 Mar 2026, at 14:45, Luís Trevisan wrote:


Hi all,

I'm experiencing duplicate messages in my Sent Items folder in 
Microsoft 365 / Exchange account.


Setup details:
- Account type: Exchange / Outlook.com (Microsoft 365 corporate)
- The duplicates appear exclusively in the Sent Items folder
- The duplicate messages are identical
- No other folders are affected

Has anyone experienced this with an Exchange account and found a 
reliable fix?


Thank you in advance.
Luís



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Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-03 Thread Jeff Bullard via mailmate
I appreciate the response and that this is a cosmetic issue and not an 
operational problem. Even so, I think the developer should be able and 
willing to investigate and fix this, especially since the duplicates do 
not appear within any other email client I have on my computer (Apple 
Mail, Outlook, and Airmail).  It those apps all figured it out, why not 
MailMate? Just saying it “is a known issue and can be ignored” is 
not a very helpful response for those of us who are experiencing it, 
especially since (a) Exchange is an extremely common mail server and (b) 
some of us did pay at least a small amount for MailMate.


Jeffrey W Bullard PhD | FACerS | FWAS
Department of Materials Science and Engineering
Zachry Department of Civil and Environmental Engineering
Texas A&M University
3136 TAMU
College Station, Texas 77843

On 3 Mar 2026, at 9:37, Robert Brenstein wrote:

This is a known issue and it has been discussed on this list a number 
of times. As far as I remember, the duplication is caused by Exchange 
server due to the way it handles sending mail. You can just ignore 
this duplication. Mail was sent only once. If you search past posts in 
the list, you may find how others go about this.


On 3 Mar 2026, at 14:45, Luís Trevisan wrote:


Hi all,

I'm experiencing duplicate messages in my Sent Items folder in 
Microsoft 365 / Exchange account.


Setup details:
- Account type: Exchange / Outlook.com (Microsoft 365 corporate)
- The duplicates appear exclusively in the Sent Items folder
- The duplicate messages are identical
- No other folders are affected

Has anyone experienced this with an Exchange account and found a 
reliable fix?


Thank you in advance.
Luís



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Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-03 Thread Robert Brenstein
This is a known issue and it has been discussed on this list a number of 
times. As far as I remember, the duplication is caused by Exchange 
server due to the way it handles sending mail. You can just ignore this 
duplication. Mail was sent only once. If you search past posts in the 
list, you may find how others go about this.


On 3 Mar 2026, at 14:45, Luís Trevisan wrote:


Hi all,

I'm experiencing duplicate messages in my Sent Items folder in 
Microsoft 365 / Exchange account.


Setup details:
- Account type: Exchange / Outlook.com (Microsoft 365 corporate)
- The duplicates appear exclusively in the Sent Items folder
- The duplicate messages are identical
- No other folders are affected

Has anyone experienced this with an Exchange account and found a 
reliable fix?


Thank you in advance.
Luís
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Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-03 Thread Jeff Bullard via mailmate
FWIW, I’m using an Exchange server and I have this same duplication 
issue on a regular basis in my Sent folder. Sometimes even more than two 
duplicates. I’ve just gotten used to it. The same duplicates are not 
there when I open Outlook or Apple Mail.


Jeffrey W Bullard PhD | FACerS | FWAS
Department of Materials Science and Engineering
Zachry Department of Civil and Environmental Engineering
Texas A&M University
3136 TAMU
College Station, Texas 77843

On 3 Mar 2026, at 8:23, Henry Seiden wrote:


Luis,

I have not experienced the issue on my Outlook account, but it is 
infrequently used.


Could this be caused by the settings on your server? IOW, can you see 
the same problem using another client (Apple Mail or Outlook Mail or 
web app)?


Respectfully,

Henry Seiden
- -
Techworks Pro Co.
E: infotechworksprocom
W: http://techworkspro.com

On 3 Mar 2026, at 8:45, Luís Trevisan wrote:


Hi all,

I'm experiencing duplicate messages in my Sent Items folder in 
Microsoft 365 / Exchange account.


Setup details:
- Account type: Exchange / Outlook.com (Microsoft 365 corporate)
- The duplicates appear exclusively in the Sent Items folder
- The duplicate messages are identical
- No other folders are affected

Has anyone experienced this with an Exchange account and found a 
reliable fix?


Thank you in advance.
Luís___
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Re: [MlMt] Duplicate messages in Sent Items (Exchange account)

2026-03-03 Thread Henry Seiden
Luis,

I have not experienced the issue on my Outlook account, but it is infrequently 
used.

Could this be caused by the settings on your server? IOW, can you see the same 
problem using another client (Apple Mail or Outlook Mail or web app)?

Respectfully,

Henry Seiden
- -
Techworks Pro Co.
E: infotechworksprocom
W: http://techworkspro.com

On 3 Mar 2026, at 8:45, Luís Trevisan wrote:

> Hi all,
>
> I'm experiencing duplicate messages in my Sent Items folder in Microsoft 365 
> / Exchange account.
>
> Setup details:
> - Account type: Exchange / Outlook.com (Microsoft 365 corporate)
> - The duplicates appear exclusively in the Sent Items folder
> - The duplicate messages are identical
> - No other folders are affected
>
> Has anyone experienced this with an Exchange account and found a reliable fix?
>
> Thank you in advance.
> Luís___
> mailmate mailing list
> Unsubscribe: https://lists.freron.com/listinfo/mailmate


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