Re: [mailop] "The email didn't arrive" to Office 365

2024-05-09 Thread Alexander Huynh via mailop
Statistics and debugging options are more limited on the sender to Microsoft side, but if you have an amenable recipient or an amenable admin on the recipient's side, requesting them to initiate a message trace should yield specifics on message deliverability.

Re: [mailop] "The email didn't arrive" to Office 365

2024-05-09 Thread Michael Irvine via mailop
If it is Office 365 and not Live/Hotmail, then there are a few more spots. 1) Basic Microsoft Spam Filter. 2) Microsoft deeper check of the links (just had this one give us many issues with the organizations own link showing as phishing). This is in the security center under quarantine. 3)

Re: [mailop] T-Online Contact

2024-05-09 Thread Scott Undercofler via mailop
Replied off list. > On May 9, 2024, at 2:56 PM, Zachary Sverdrup via mailop > wrote: > > Hey Everyone, > > I was wondering if anyone here has a contact at t-online and would be willing > to ask if i could reach out to them directly, or vice versa? > > We have been having a heck of a time

Re: [mailop] "The email didn't arrive" to Office 365

2024-05-09 Thread Mark Alley via mailop
On 5/9/2024 3:51 PM, Gellner, Oliver via mailop wrote: On 09.05.2024 at 20:21 Jarland Donnell via mailop wrote: Quick question for you experts. What do you find to be the most common root cause for reports of emails not being received by Office 365 domains, when you can confirm conclusively

[mailop] T-Online Contact

2024-05-09 Thread Zachary Sverdrup via mailop
Hey Everyone, I was wondering if anyone here has a contact at t-online and would be willing to ask if i could reach out to them directly, or vice versa? We have been having a heck of a time with delivery for one of our clients and have gotten a number of conflicting answers from reaching out to

Re: [mailop] "The email didn't arrive" to Office 365

2024-05-09 Thread Gellner, Oliver via mailop
> On 09.05.2024 at 20:21 Jarland Donnell via mailop wrote: > > Quick question for you experts. What do you find to be the most common root > cause for reports of emails not being received by Office 365 domains, when > you can confirm conclusively that Microsoft accepted the email? Obviously >

Re: [mailop] "The email didn't arrive" to Office 365

2024-05-09 Thread Faisal Misle via mailop
Yes, Microsoft 365 has hosted quarantines. There are two types: user facing where the user gets a digest every day and they can release messages from it and an admin quarantine, where only the tenant admins have access to (usually reserved for malware or other high-risk messages land). > On

Re: [mailop] "The email didn't arrive" to Office 365

2024-05-09 Thread Lukas Tribus via mailop
Hello, (sent again to the list) On Thu, 9 May 2024 at 20:09, Jarland Donnell via mailop wrote: > > Hey friends, > > Quick question for you experts. What do you find to be the most common > root cause for reports of emails not being received by Office 365 > domains, when you can confirm

[mailop] "The email didn't arrive" to Office 365

2024-05-09 Thread Jarland Donnell via mailop
Hey friends, Quick question for you experts. What do you find to be the most common root cause for reports of emails not being received by Office 365 domains, when you can confirm conclusively that Microsoft accepted the email? Obviously spam folder delivery should rank high, but what else?

[mailop] Microsoft breaking ARC?

2024-05-09 Thread Jason Stephenson via mailop
Hi Chris, We have recently encountered the same behaviour and we also believe it to be an issue on Microsofts end. We have confirmed that if you alter the headers to remove the "Original" component then the signatures will validate again (which is not something we should need to do) We'll be