On Fri, 28 Jun 2019, Sébastien Riccio wrote:
We've seen this a few times. We've come to the conclusion that it's
either anti-spam software on the local computer that is automatically
moving the email into the user's spam folder (and thus marking it as
spam),
For example Thunderbird defaults
It's all refuse to me :-)
On Fri, Jun 28, 2019 at 2:24 PM Thomas Walter via mailop
wrote:
>
>
> On 28.06.19 16:41, Brielle via mailop wrote:
> > The amount of people who treat the Spam button as a Delete button is
> staggering.
>
> This is even more difficult with users who speak a different
On 28.06.19 16:41, Brielle via mailop wrote:
> The amount of people who treat the Spam button as a Delete button is
> staggering.
This is even more difficult with users who speak a different language
and don't understand the difference between Trash and Junk...
Regards,
Thomas Walter
--
> We've seen this a few times. We've come to the conclusion that it's either
> anti-spam software on the local computer that is automatically moving the
> email into the user's spam folder (and thus marking it as spam), or the users
> are accidentally doing it themselves without realising it.
The amount of people who treat the Spam button as a Delete button is
staggering.
*gives AOL death stares*
It’s a big enough problem for me currently that we’ve got users who mark our
invoices as spam, then bitch/whine about not getting auction notices and
notifications of wining bids.
Sent
On Fri, 28 Jun 2019 07:52:08 + Sébastien Riccio wrote:
> So we forwarded the information to the sender for their information.
> Their recipient replied to our customer they did not flagged this
> message as SPAM at all and that only one message was in their spambox
> and it went there
Hello mailop,
We recently received reports from MS feedback loop that a message sent from our
servers has been declared as SPAM by the recipient.
So we forwarded the information to the sender for their information. Their
recipient replied to our customer they did not flagged this message as
