Re: [mailop] btinternet.com deliverability issues

2016-08-05 Thread Paul Stead
On 03/08/16 11:25, Renaud Allard via mailop wrote: On 03/08/16 11:41, Paul Stead wrote: From past discussion this seems to be SPF related, however as a smarthost for an ISP in the UK we send email from lots of different domains - the majority of which are owned by our customers. This makes

Re: [mailop] btinternet.com deliverability issues

2016-08-03 Thread Dickie LaFlamme
We've experienced the same issues with Btinernet. A customer who we've been working closely with is fully authenticated and BT still soft bounces their mail. When you get in contact with any postmaster address they will send one reply back and then never respond again. Here are the two addresses

Re: [mailop] btinternet.com deliverability issues

2016-08-03 Thread Ryan Harris via mailop
I have had a similar experience with btinternet.com. I tried reaching out to postmas...@btinternet.com (also due to bounces). I received a reply right away which made me hopeful, but they asked I reach out to investigatio...@btinternet.com and then I was met with radio silence. D: Ryan On Wed,

Re: [mailop] btinternet.com deliverability issues

2016-08-03 Thread Paul Stead
On 28/07/16 12:51, Marcel Strecker wrote: somebody from BTInternet here? ... Naturally i wrote the postmaster but could not get any response for over a week. Anyone been able to get a hold of a rep within BT? From past discussion this seems to be SPF related, however as a smarthost for an

[mailop] btinternet.com deliverability issues

2016-07-28 Thread Marcel Strecker
Hi, somebody from BTInternet here? We are having a problem to deliver mails to @btinternet.com and @btopenworld.com. They bounce all of our messages sent from a customer with a "smtp;554 message rejected for policy reasons (3.2.2.1) - please report any problems to bt via the

Re: [mailop] btinternet.com deliverability issues

2016-07-28 Thread Paul Stead
We too have fallen foul to defers from btinternet.com - has anyone had any joy resolving issues? My email to postmaster has gone unanswered. Thanks Paul On 07/06/16 14:02, Sanket Jain wrote: I have always received prompt responses to requests sent to

Re: [mailop] btinternet.com deliverability issues

2016-06-07 Thread Sanket Jain
I have always received prompt responses to requests sent to postmas...@btinternet.com. May be the team is just too busy right now. Thanks Sanket On Tue, Jun 7, 2016 at 7:26 AM, Syed Alam wrote: > Hi everyone, > > One of our customer is having issues with btinternet.com.

[mailop] btinternet.com deliverability issues

2016-06-07 Thread Syed Alam
Hi everyone, One of our customer is having issues with btinternet.com. The error says '422 Too many messages from X.X.X.X - try again later' Does anyone have support contact for btinternet.com or if someone from BTInternet.com could response privately for more details. We have tried to contact