Re: [mailop] The utility of spam folders

2019-04-19 Thread Michael Peddemors
On 2019-04-19 6:11 p.m., Luis E. Muñoz via mailop wrote: On 19 Apr 2019, at 16:21, Jay Hennigan wrote: This feedback is only really available for webmail, so you don't need a separate spam folder. There's also some signaling when using IMAP. Moving email to the spam folder (or using

Re: [mailop] The utility of spam folders

2019-04-19 Thread Luis E. Muñoz via mailop
On 19 Apr 2019, at 16:21, Jay Hennigan wrote: This feedback is only really available for webmail, so you don't need a separate spam folder. There's also some signaling when using IMAP. Moving email to the spam folder (or using the \Spam flag) can be considered equivalent to pressing the

Re: [mailop] Issues with Yahoo Complaint Feedback Loop Application

2019-04-19 Thread Ewald Kessler | webpower
Thanks for the heads-up. Regards, Ewald On Fri, 19 Apr 2019 at 16:51, Lili Crowley via mailop wrote: > We are still working on this. Apologies for how long this is taking to fix. > > > Lili Crowley > Postmaster > Verizon Media > > > On Wed, Apr 17, 2019 at 6:15 AM Ewald Kessler | webpower < >

Re: [mailop] The utility of spam folders

2019-04-19 Thread Jay Hennigan
On 4/19/19 2:31 PM, Brandon Long via mailop wrote: I just don't think this is practical. For one, when you're only solution is to reject, the only way to get a signal that you're rejecting the mail wrong is manual review, which is impractical at best, and difficult to correlate with the

[mailop] The utility of spam folders

2019-04-19 Thread Brandon Long via mailop
I just don't think this is practical. For one, when you're only solution is to reject, the only way to get a signal that you're rejecting the mail wrong is manual review, which is impractical at best, and difficult to correlate with the opinion of the actual receiver. The spam/not spam signal

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread G. Miliotis
On 19/4/2019 22:26, Michael Wise via mailop wrote: Please remember: Safe Sender always trumps Machine Learning. As far as mails not being rejected silently outright maybe. I seem to recall I've safe sender'ed senders in hotmail and mail still went strght to spam folder. --GM

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Michael Wise via mailop
O365 = Office365 will not be losing your emails. It may go to Junk, but it will be delivered, unless the receiving Tenant has selected to Delete High Confidence Spam. Which I personally do not recommend, and which few tenants have enabled. Hotmail/Outlook/et all is a different matter, and

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Michael Wise via mailop
Indeed. And while the actual hardware is the same, the code path is quite different. So a piece of email will take different routes thru the system depending on whether the recipient is Hotmail or an Office365 Tenant. Aloha, Michael. -- Michael J Wise Microsoft Corporation| Spam Analysis "Your

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Rob McEwen
PLEASE - EVERYONE - make distinctions as to whether you're talking about: (1) Microsoft O365 (2) Microsoft's Outlook.com/Hotmail.com (3) or BOTH While there is some overlap, there are many differences in the personnel and technologies used by each division. I strongly suspect that many on

Re: [mailop] List-Unsubscribe Question

2019-04-19 Thread John Levine
In article you write: >-=-=-=-=-=- >-=-=-=-=-=- > >Could they be forwards or distribution lists? They're almost certainly forwards. A fair number of people have permanent addresses through a university or professional association (I'm u...@computer.org) which is forwarded to whatever ISP mail

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread David Carriger via mailop
This is a very difficult problem to solve, as evidenced by the fact that companies who claim to have solved it are worth billions of dollars. The crux of the issue is that there isn't effective two-way communication between senders and receivers. I work for an ESP. We try to keep bad senders

Re: [mailop] List-Unsubscribe Question

2019-04-19 Thread Al Iverson
Undoubtably. That's why you should always use a token to identify which subscriber to remove, not relying on the from address of the unsub request. On Fri, Apr 19, 2019 at 12:14 PM Luke wrote: > > Could they be forwards or distribution lists? > > On Fri, Apr 19, 2019, 8:59 AM Michael E. Weisel

Re: [mailop] List-Unsubscribe Question

2019-04-19 Thread Luke
Could they be forwards or distribution lists? On Fri, Apr 19, 2019, 8:59 AM Michael E. Weisel wrote: > Happy Friday everyone and a Happy Passover/Easter/Good Friday to all those > that apply :) We’ve been using List-Unsubscribe with both the “mailto” and > the “unsubscribe url” for quite some

[mailop] List-Unsubscribe Question

2019-04-19 Thread Michael E. Weisel
Happy Friday everyone and a Happy Passover/Easter/Good Friday to all those that apply :) We’ve been using List-Unsubscribe with both the “mailto” and the “unsubscribe url” for quite some time. We have a back-end process that sends all unsub requests to a mailbox in which we parse and opt

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Michael Peddemors
And to add my two bits in.. Sorry Rich, but for ISP's on the front line, they often will express.. "... as long as it goes to the spam folder, prefer that to customers complaining they didnt' get an email ..." Techies of course might have different 'purist' opinions, but we still have to

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Rob McEwen
On 4/19/2019 8:14 AM, Rich Kulawiec wrote: Best practice is to accept/reject messages only ... no "spam folders" Rich, I generally agree with your entire post - except - for your "no spam folders" part... There is the possibility to accept the entire message and then issue the

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Thomas Walter
On 19.04.19 14:14, Rich Kulawiec wrote: > Some of us knew that doing anything other than accept/reject was a > very bad idea many years ago. Everyone should know it now. It has > become obvious on inspection by even the casual observer. In Germany for example it's against the law to suppress

Re: [mailop] Issues with Yahoo Complaint Feedback Loop Application

2019-04-19 Thread Lili Crowley via mailop
We are still working on this. Apologies for how long this is taking to fix. Lili Crowley Postmaster Verizon Media On Wed, Apr 17, 2019 at 6:15 AM Ewald Kessler | webpower < ewald.kess...@webpower.nl> wrote: > Is the Y̶a̶h̶o̶o̶,̶ ̶O̶A̶T̶H̶, Verizon postmaster team aware of issues > with the

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread G. Miliotis
On 19/4/2019 15:14, Rich Kulawiec wrote: Some of us knew that doing anything other than accept/reject was a very bad idea many years ago. Everyone should know it now. It has become obvious on inspection by even the casual observer. I see your point but I do not completely agree. I feel that,

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Rich Kulawiec
On Thu, Apr 18, 2019 at 11:48:29PM +0100, Chris Woods wrote: > I operate web services and mail servers for a small number of commercial > clients, and the opaque (and seemingly erratic) classification criteria for > emails is causing me sleepless nights at the moment. [ My comments are generic.

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Thomas Walter
Hey guys, On 19.04.19 00:48, Chris Woods wrote: > This is an interesting topic - it's one I'm affected by. You are not alone :) [...] > Of late, the common factor in every deliverability issue is that all > recipients seem to be O365/Microsoft MSP customers. After an apparently > successful