Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-18 Thread frnkblk
We alias all the abuse addresses for the domains we host to our ISP abuse 
account ... we get very little spam.

Frank

-Original Message-
From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Matthew Newton
Sent: Tuesday, September 15, 2015 7:27 AM
To: David Hofstee <da...@mailplus.nl>
Cc: mailop@mailop.org
Subject: Re: [mailop] Hotmail/Microsoft Contact Available?

On Tue, Sep 15, 2015 at 09:49:50AM +0200, David Hofstee wrote:
> I’m not sure why you cannot have an autoresponder behind the
> abuse@/postmaster@ with a link in it, to a ticket, containing
> the info sent in the first place. See abuse.io for example.

I got ~2,000 spam mails to our abuse address in the last three
months - so about 8,000 a year. I get about one legitimate mail per year.

I'm sure that doesn't easily scale when you get to the size of the
big mail providers, especially as you're more likely to get spam
to that address in the first place.

> The rest is just ‘resistance’ in being able to solve issues.

I am not saying I agree with not having a proper abuse@ address, I
just understand why they might be reluctant to. They certainly
shouldn't feed it into a system that blindly responds to what is
usually going to be a forged sender.

But if you're big enough to host millions of mailboxes, you should
also be responsible enough to have staff to run all aspects of the
system, which includes standard ways of reporting problems such as
abuse@.

Matthew


-- 
Matthew Newton, Ph.D. <m...@le.ac.uk>

Systems Specialist, Infrastructure Services,
I.T. Services, University of Leicester, Leicester LE1 7RH, United Kingdom

For IT help contact helpdesk extn. 2253, <ith...@le.ac.uk>

___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-15 Thread G. Miliotis

On 15/9/2015 12:12 πμ, Michael Wise wrote:


Sooner or later, your discussions will end there, and the ticketing 
will begin.


There is **NO** way around it; Microsoft Legal has been very clear on 
the matter.


This is interesting, I was just instructed by my server provider to 
contact del...@messaging.microsoft.com concerning a blacklisted IP range 
I'm trying to get unblocked. If this is wrong, I should let them know 
not to tell anyone else.


--GM
___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-15 Thread Michael Wise
If it's Hotmail that is blocking you, my advice stands.

If it's"protection.outlook.com" which is a different entity entirely, then 
delist@ is the way to proceed, yes.

Aloha,
Michael.
--
Sent from my Windows Phone

From: G. Miliotis<mailto:corf...@elementality.org>
Sent: ‎9/‎15/‎2015 12:03 AM
To: mailop@mailop.org<mailto:mailop@mailop.org>
Subject: Re: [mailop] Hotmail/Microsoft Contact Available?

On 15/9/2015 12:12 ??, Michael Wise wrote:
Sooner or later, your discussions will end there, and the ticketing will begin.
There is *NO* way around it; Microsoft Legal has been very clear on the matter.

This is interesting, I was just instructed by my server provider to contact 
del...@messaging.microsoft.com<mailto:del...@messaging.microsoft.com> 
concerning a blacklisted IP range I'm trying to get unblocked. If this is 
wrong, I should let them know not to tell anyone else.

--GM
___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-15 Thread Matthew Newton
On Tue, Sep 15, 2015 at 09:49:50AM +0200, David Hofstee wrote:
> I’m not sure why you cannot have an autoresponder behind the
> abuse@/postmaster@ with a link in it, to a ticket, containing
> the info sent in the first place. See abuse.io for example.

I got ~2,000 spam mails to our abuse address in the last three
months - so about 8,000 a year. I get about one legitimate mail per year.

I'm sure that doesn't easily scale when you get to the size of the
big mail providers, especially as you're more likely to get spam
to that address in the first place.

> The rest is just ‘resistance’ in being able to solve issues.

I am not saying I agree with not having a proper abuse@ address, I
just understand why they might be reluctant to. They certainly
shouldn't feed it into a system that blindly responds to what is
usually going to be a forged sender.

But if you're big enough to host millions of mailboxes, you should
also be responsible enough to have staff to run all aspects of the
system, which includes standard ways of reporting problems such as
abuse@.

Matthew


-- 
Matthew Newton, Ph.D. 

Systems Specialist, Infrastructure Services,
I.T. Services, University of Leicester, Leicester LE1 7RH, United Kingdom

For IT help contact helpdesk extn. 2253, 

___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-14 Thread Michael Wise
If it has anything to do with Hotmail, this is the wrong advice.
If it’s specific to Hotmail or Outlook.com email addresses and such like…

http://mail.live.com/mail/troubleshooting.aspx<https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fmail.live.com%2fmail%2ftroubleshooting.aspx=01%7c01%7ckgarewal%40microsoft.com%7c53607f2110b34830876808d2b498a34d%7c72f988bf86f141af91ab2d7cd011db47%7c1=u8pwtQeBogFjMWLJ8U0j8%2babBXWgA9B0VvKPxeHwtv0%3d>

In particular, *THIS* bit:

[cid:image001.png@01D0EEF7.73DED2E0]

Sooner or later, your discussions will end there, and the ticketing will begin.
There is *NO* way around it; Microsoft Legal has been very clear on the matter.

Aloha,
Michael.
--
Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been 
Processed." | Got the Junk Mail Reporting 
Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?

From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Matthew Black
Sent: Monday, September 14, 2015 1:45 PM
To: Brian Curry <bcu...@merkleinc.com>; mailop@mailop.org
Subject: Re: [mailop] Hotmail/Microsoft Contact Available?

Are you a mail producer or a Microsoft Office365 / Exchange Online Protection 
customer? If so, call your normal support channels. If not, ask a few of your 
select customers to complain to Microsoft. I am one of those Microsoft 
customers that has experienced a number of so called “white hat” e-mail 
marketing companies that let many of their customers send UCE despite a 
zero-tolerance policy.

matthew black
california state university, long beach


From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Brian Curry
Sent: Thursday, September 03, 2015 7:25 AM
To: mailop@mailop.org<mailto:mailop@mailop.org>
Subject: [mailop] Hotmail/Microsoft Contact Available?

Is anyone from Microsoft/Hotmail able to help me with a delivery issue that has 
been lingering for months?

Long story short, I have been going in loops with the normal Hotmail support 
process for months and cannot seem to get a useful answer. IP address in 
question has pulled way back on engagement and I have tested the email content 
outside of the normal IP address and can get it to deliver just fine.

Any help is much appreciated, can contact me off list for me private details.


Brian Curry
Manager of Deliverability, Digital Messaging
Merkle Inc.
Phone: 720.836.2150
bcu...@merkleinc.com<mailto:bcu...@merkleinc.com>


This email and any attachments transmitted with it are intended for use by the 
intended recipient(s) only. If you have received this email in error, please 
notify the sender immediately and then delete it. If you are not the intended 
recipient, you must not keep, use, disclose, copy or distribute this email 
without the author’s prior permission. We take precautions to minimize the risk 
of transmitting software viruses, but we advise you to perform your own virus 
checks on any attachment to this message. We cannot accept liability for any 
loss or damage caused by software viruses. The information contained in this 
communication may be confidential and may be subject to the attorney-client 
privilege.
___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-14 Thread Michael Wise

Or people who are in a desperate hurry...
Both of which intersect on the Ven Diagram of a great many Mail Admins.

Aloha,
Michael.
-- 
Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been 
Processed." | Got the Junk Mail Reporting Tool ?

-Original Message-
From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Steve Atkins
Sent: Monday, September 14, 2015 2:54 PM
To: mailop@mailop.org
Subject: Re: [mailop] Hotmail/Microsoft Contact Available?


> On Sep 14, 2015, at 2:33 PM, Michael Wise <michael.w...@microsoft.com> wrote:
> 
> It’s on my bucket list….

OTOH, it's a reasonably effective method of filtering out people who refuse
to read documentation.

Cheers,
  Steve

>  
> Aloha,
> Michael.
> --
> Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been 
> Processed." | Got the Junk Mail Reporting Tool ?
>  
> From: Gil Bahat [mailto:g...@magisto.com] 
> Sent: Monday, September 14, 2015 2:29 PM
> To: Michael Wise <michael.w...@microsoft.com>
> Cc: mailop@mailop.org
> Subject: Re: [mailop] Hotmail/Microsoft Contact Available?
>  
> That brings up a very good point: can anyone make this link at least mildly 
> more prominent than a 'here' anchor in the middle of a large body of text 
> under an unassuming header?
> 
> Almost makes you feel unwanted.
> 
> On Sep 15, 2015 12:16 AM, "Michael Wise" <michael.w...@microsoft.com> wrote:
> If it has anything to do with Hotmail, this is the wrong advice.
> If it’s specific to Hotmail or 
> https://na01.safelinks.protection.outlook.com/?url=Outlook.com=01%7c01%7cmichael.wise%40microsoft.com%7c453fcad8f70643c8143808d2bd4fda8f%7c72f988bf86f141af91ab2d7cd011db47%7c1=4ox8ZI%2b0mYIO4Es8bnHhxfbHC6U97qIhx2kk3V2zBcE%3d
>  email addresses and such like…
>  
> https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fmail.live.com%2fmail%2ftroubleshooting.aspx=01%7c01%7cmichael.wise%40microsoft.com%7c453fcad8f70643c8143808d2bd4fda8f%7c72f988bf86f141af91ab2d7cd011db47%7c1=ZS3Sx%2bO3rHf81xgujzkgyCsBR66S8s9nAm67jjFqPlw%3d
>  
> In particular, *THIS* bit:
>  
> 
>  
> Sooner or later, your discussions will end there, and the ticketing will 
> begin.
> There is *NO* way around it; Microsoft Legal has been very clear on the 
> matter.
>  
> Aloha,
> Michael.
> --
> Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been 
> Processed." | Got the Junk Mail Reporting Tool ?
>  
> From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Matthew Black
> Sent: Monday, September 14, 2015 1:45 PM
> To: Brian Curry <bcu...@merkleinc.com>; mailop@mailop.org
> Subject: Re: [mailop] Hotmail/Microsoft Contact Available?
>  
> Are you a mail producer or a Microsoft Office365 / Exchange Online Protection 
> customer? If so, call your normal support channels. If not, ask a few of your 
> select customers to complain to Microsoft. I am one of those Microsoft 
> customers that has experienced a number of so called “white hat” e-mail 
> marketing companies that let many of their customers send UCE despite a 
> zero-tolerance policy.
>  
> matthew black
> california state university, long beach
>  
>  
> From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Brian Curry
> Sent: Thursday, September 03, 2015 7:25 AM
> To: mailop@mailop.org
> Subject: [mailop] Hotmail/Microsoft Contact Available?
>  
> Is anyone from Microsoft/Hotmail able to help me with a delivery issue that 
> has been lingering for months?
>  
> Long story short, I have been going in loops with the normal Hotmail support 
> process for months and cannot seem to get a useful answer. IP address in 
> question has pulled way back on engagement and I have tested the email 
> content outside of the normal IP address and can get it to deliver just fine.
>  
> Any help is much appreciated, can contact me off list for me private details.
>  
>  
> Brian Curry
> Manager of Deliverability, Digital Messaging
> Merkle Inc.
> Phone: 720.836.2150
> bcu...@merkleinc.com
>  
> This email and any attachments transmitted with it are intended for use by 
> the intended recipient(s) only. If you have received this email in error, 
> please notify the sender immediately and then delete it. If you are not the 
> intended recipient, you must not keep, use, disclose, copy or distribute this 
> email without the author’s prior permission. We take precautions to minimize 
> the risk of transmitting software viruses, but we advise you to perform your 
> own virus checks on any attachment to this message. We cannot accept 
> liability for any loss or damage caused by software viruses. The information 
> contained in this co

Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-14 Thread Gil Bahat
Why don't we take this to the next level then and hide it behind a 1x1
pixel and triple the level of tier-1 scripted support, after making it
available only via IVR with average 15 minutes wait?

let's weed out the weak-willed, because what this industry definitely needs
is more distrust and lack of communication between senders and receivers,
all in the (sometimes ludicrous excuse) name of spam fighting.

even if mailop doesn't actually resolve my issues (and for the most part it
has), it does have the special property of making you feel that somebody
cares about your email. from the perspective of a sender trying to keep
sane, that means a lot.



On Tue, Sep 15, 2015 at 1:02 AM, Michael Wise <michael.w...@microsoft.com>
wrote:

>
> Or people who are in a desperate hurry...
> Both of which intersect on the Ven Diagram of a great many Mail Admins.
>
> Aloha,
> Michael.
> --
> Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has Been
> Processed." | Got the Junk Mail Reporting Tool ?
>
> -Original Message-
> From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Steve Atkins
> Sent: Monday, September 14, 2015 2:54 PM
> To: mailop@mailop.org
> Subject: Re: [mailop] Hotmail/Microsoft Contact Available?
>
>
> > On Sep 14, 2015, at 2:33 PM, Michael Wise <michael.w...@microsoft.com>
> wrote:
> >
> > It’s on my bucket list….
>
> OTOH, it's a reasonably effective method of filtering out people who refuse
> to read documentation.
>
> Cheers,
>   Steve
>
> >
> > Aloha,
> > Michael.
> > --
> > Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has
> Been Processed." | Got the Junk Mail Reporting Tool ?
> >
> > From: Gil Bahat [mailto:g...@magisto.com]
> > Sent: Monday, September 14, 2015 2:29 PM
> > To: Michael Wise <michael.w...@microsoft.com>
> > Cc: mailop@mailop.org
> > Subject: Re: [mailop] Hotmail/Microsoft Contact Available?
> >
> > That brings up a very good point: can anyone make this link at least
> mildly more prominent than a 'here' anchor in the middle of a large body of
> text under an unassuming header?
> >
> > Almost makes you feel unwanted.
> >
> > On Sep 15, 2015 12:16 AM, "Michael Wise" <michael.w...@microsoft.com>
> wrote:
> > If it has anything to do with Hotmail, this is the wrong advice.
> > If it’s specific to Hotmail or
> https://na01.safelinks.protection.outlook.com/?url=Outlook.com=01%7c01%7cmichael.wise%40microsoft.com%7c453fcad8f70643c8143808d2bd4fda8f%7c72f988bf86f141af91ab2d7cd011db47%7c1=4ox8ZI%2b0mYIO4Es8bnHhxfbHC6U97qIhx2kk3V2zBcE%3d
> email addresses and such like…
> >
> >
> https://na01.safelinks.protection.outlook.com/?url=http%3a%2f%2fmail.live.com%2fmail%2ftroubleshooting.aspx=01%7c01%7cmichael.wise%40microsoft.com%7c453fcad8f70643c8143808d2bd4fda8f%7c72f988bf86f141af91ab2d7cd011db47%7c1=ZS3Sx%2bO3rHf81xgujzkgyCsBR66S8s9nAm67jjFqPlw%3d
> >
> > In particular, *THIS* bit:
> >
> > 
> >
> > Sooner or later, your discussions will end there, and the ticketing will
> begin.
> > There is *NO* way around it; Microsoft Legal has been very clear on the
> matter.
> >
> > Aloha,
> > Michael.
> > --
> > Michael J Wise | Microsoft | Spam Analysis | "Your Spam Specimen Has
> Been Processed." | Got the Junk Mail Reporting Tool ?
> >
> > From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Matthew
> Black
> > Sent: Monday, September 14, 2015 1:45 PM
> > To: Brian Curry <bcu...@merkleinc.com>; mailop@mailop.org
> > Subject: Re: [mailop] Hotmail/Microsoft Contact Available?
> >
> > Are you a mail producer or a Microsoft Office365 / Exchange Online
> Protection customer? If so, call your normal support channels. If not, ask
> a few of your select customers to complain to Microsoft. I am one of those
> Microsoft customers that has experienced a number of so called “white hat”
> e-mail marketing companies that let many of their customers send UCE
> despite a zero-tolerance policy.
> >
> > matthew black
> > california state university, long beach
> >
> >
> > From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Brian Curry
> > Sent: Thursday, September 03, 2015 7:25 AM
> > To: mailop@mailop.org
> > Subject: [mailop] Hotmail/Microsoft Contact Available?
> >
> > Is anyone from Microsoft/Hotmail able to help me with a delivery issue
> that has been lingering for months?
> >
> > Long story short, I have been going in loops with the normal Hotmail
> support process for months and cannot seem to get a useful answe

Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-03 Thread Michael Peddemors

That might not be the smartest tactic.. :)

* Do you want to be on their radar? They have deep pockets..

* Email operators and end users have protected rights, they can choose 
to accept/deny based on almost any principle  (eg, We don't accept 
emails from people who's name starts with the letter 'M' on Mondays )


* You have a better chance going after them for their outgoing spam :)
(Have to admit, has been improving a bit lately)

Delayed delivery times can be caused by many things, other than just 
operator/recipient saying no.. And because it does go through later, 
this could be anything from transient network, DNS, infrastructure 
problems..  Or it could simply be a form of rate limiting.


I would suggest you find out more information first, and of course this 
list is a good place to start that conversation.


However, no reports of issues currently at any of the ISP's or Telco's 
we monitor at this time.





On 15-09-03 09:41 AM, Marc Perkel wrote:

I'm thinking about writing Microsoft's legal department a letter
threatening a lawsuit with the hope that their lawyers will get the
attention of their tech staff and do something about this. Very very
frustrating.


On 09/03/15 08:05, Jim Popovitch wrote:

On Thu, Sep 3, 2015 at 10:49 AM, Marc Perkel
 wrote:

Hi Brian,

I'm having problem with Microsoft too. It's just plain weird.
Sometimes it
takes 6 hours to deliver an email. And I can't quite understand what is
happening.

I'm in the front end spam filtering business. Email comes to me - I
clean it
- and then forward it on to the recipient's server. That includes many
domains hosted at outlook.com. I'm having this problem with all domains
hosted there and only there.

Who else is seeing this?

I'm seeing it for confirmed-opt-in list subscribers using
hotmail/live/outlook addrs.

And the beauty is I'm getting mailbombed by MS about 1918 addrs:

 From: st...@hotmail.com
 To: postmas...@domainmail.org
 Subject:  complaint about message from 10.162.145.146

-Jim P.

___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop








--
"Catch the Magic of Linux..."

Michael Peddemors, President/CEO LinuxMagic Inc.
Visit us at http://www.linuxmagic.com @linuxmagic

A Wizard IT Company - For More Info http://www.wizard.ca
"LinuxMagic" a Registered TradeMark of Wizard Tower TechnoServices Ltd.

604-682-0300 Beautiful British Columbia, Canada

This email and any electronic data contained are confidential and intended
solely for the use of the individual or entity to which they are addressed.
Please note that any views or opinions presented in this email are solely
those of the author and are not intended to represent those of the company.

___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-03 Thread Laura Atkins

> On Sep 3, 2015, at 8:05 AM, Jim Popovitch  wrote:
> 
> On Thu, Sep 3, 2015 at 10:49 AM, Marc Perkel
>  wrote:
>> Hi Brian,
>> 
>> I'm having problem with Microsoft too. It's just plain weird. Sometimes it
>> takes 6 hours to deliver an email. And I can't quite understand what is
>> happening.

6 hours happens. Mail is store and forward, not immediate delivery. 

>> 
>> I'm in the front end spam filtering business. Email comes to me - I clean it
>> - and then forward it on to the recipient's server. That includes many
>> domains hosted at outlook.com. I'm having this problem with all domains
>> hosted there and only there.
>> 
>> Who else is seeing this?
> 
> I'm seeing it for confirmed-opt-in list subscribers using
> hotmail/live/outlook addrs.
> 
> And the beauty is I'm getting mailbombed by MS about 1918 addrs:
> 
>From: st...@hotmail.com
>To: postmas...@domainmail.org
>Subject:  complaint about message from 10.162.145.146

Are those complaints or are they DMARC notices? 

From discussions in other places, it seems Microsoft is doing an internal 
handoff that’s breaking authentication and a lot of messages are coming back as 
“unauthenticated” or “SPF fail.” This is the kind of message I would expect if 
they’ve really broken things and are actually sending out DMARC failure notices.

Otherwise, have you created a JMRPP account with them and are you getting 
complaints? If you haven’t something is really broken. I’d use the publicly 
available postmaster pages to get a ticket opened. If that ticket doesn’t work, 
there are a couple MS employees on the list who may be able to help you more 
directly. 

laura 


-- 
Having an Email Crisis?  800 823-9674 

Laura Atkins
Word to the Wise
la...@wordtothewise.com
(650) 437-0741  

Email Delivery Blog: http://wordtothewise.com/blog  






___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-03 Thread Laura Atkins

>> Are those complaints or are they DMARC notices?
> 
> complaints, en mass, by a n00b who just returned from vacation and
> decided to expeditiously clear out his inbox.  :-)   He subscribed to
> a list on 07-Aug using an outlook.com addr, and again on 27-Aug using
> a @yahoo.com addr from a Comcast IP (73.53.12.230).

Happens.  I do it, too. And sometimes even for mail I didn’t subscribe to ;) 

That’s part of the “fun” of running a mailing list. 

> 
>> From discussions in other places, it seems Microsoft is doing an internal 
>> handoff that’s breaking authentication and a lot of messages are coming back 
>> as “unauthenticated” or “SPF fail.” This is the kind of message I would 
>> expect if they’ve really broken things and are actually sending out DMARC 
>> failure notices.
> 
> The only MS text is "complaint about message from 10.162.145.[0-9]+" ,
> everything else looks normal and good.

They really broke something during a recent update. They are doing an internal 
forward and, from the outside, it looks like they never told their tools that 
they added an extra forwarding hop. It’s breaking authentication and, 
apparently, breaking some of their FBL reporting. I have to wonder if they’re 
counting those FBL hits against your IP or against their own. 

Ooooh. That could so complicate filtering if their tools are looking at the 10* 
IP and not the source IP. Hrm. THAT is an issue worth discussing with smart 
people.

> 
>> Otherwise, have you created a JMRPP account with them and are you getting 
>> complaints?
> 
> Yes, that is exactly why/how I received them.  I'm simply surprised
> that the rfc1918 space is contained in the subject.

Yeah. Kinda weird. 

laura 

-- 
Having an Email Crisis?  800 823-9674 

Laura Atkins
Word to the Wise
la...@wordtothewise.com
(650) 437-0741  

Email Delivery Blog: http://wordtothewise.com/blog  






___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-03 Thread Brett Schenker
I watch our SNDS, SRD, and complaint data like a hawk and there's no ryhme
or reason I've found to match that data to blocks/things going to spam.
Things can be great data wise and there's issues and vice versa. The only
thing I've found to help is regularly trimming inactive. That does have a
noticeable impact.
On Sep 3, 2015 12:51 PM, "Marc Perkel"  wrote:

> I'm thinking about writing Microsoft's legal department a letter
> threatening a lawsuit with the hope that their lawyers will get the
> attention of their tech staff and do something about this. Very very
> frustrating.
>
>
> On 09/03/15 08:05, Jim Popovitch wrote:
>
>> On Thu, Sep 3, 2015 at 10:49 AM, Marc Perkel
>>  wrote:
>>
>>> Hi Brian,
>>>
>>> I'm having problem with Microsoft too. It's just plain weird. Sometimes
>>> it
>>> takes 6 hours to deliver an email. And I can't quite understand what is
>>> happening.
>>>
>>> I'm in the front end spam filtering business. Email comes to me - I
>>> clean it
>>> - and then forward it on to the recipient's server. That includes many
>>> domains hosted at outlook.com. I'm having this problem with all domains
>>> hosted there and only there.
>>>
>>> Who else is seeing this?
>>>
>> I'm seeing it for confirmed-opt-in list subscribers using
>> hotmail/live/outlook addrs.
>>
>> And the beauty is I'm getting mailbombed by MS about 1918 addrs:
>>
>>  From: st...@hotmail.com
>>  To: postmas...@domainmail.org
>>  Subject:  complaint about message from 10.162.145.146
>>
>> -Jim P.
>>
>> ___
>> mailop mailing list
>> mailop@mailop.org
>> http://chilli.nosignal.org/mailman/listinfo/mailop
>>
>>
>>
> --
> Marc Perkel - Sales/Support
> supp...@junkemailfilter.com
> http://www.junkemailfilter.com
> Junk Email Filter dot com
> 415-992-3400
>
>
> ___
> mailop mailing list
> mailop@mailop.org
> http://chilli.nosignal.org/mailman/listinfo/mailop
>
___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop


Re: [mailop] Hotmail/Microsoft Contact Available?

2015-09-03 Thread Anne Mitchell

> And as someone who's job it is to stop spam, do you really want a lawsuit to 
> find that a mail service has to accept mail from someone else?

Not to mention that Federal law specifically exempts ISPs from any liability 
for acceptance/delivery decisions they make.  Federal law specifically states 
that ISPs can refuse your email for any reason, or no reason at all.

Anne

Anne P. Mitchell,
Attorney at Law
CEO/President
ISIPP SuretyMail Email Reputation, Accreditation & Certification
Your mail system + SuretyMail accreditation = delivered to their inbox!
Figure Out if It's Worth It: http://www.isipp.com/free-tools/roi-calculator/
http://www.SuretyMail.com/
http://www.SuretyMail.eu/

Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Member, California Bar Cyberspace Law Committee
Member, Colorado Cybersecurity Consortium
Ret. Professor of Law, Lincoln Law School of San Jose
303-731-2121 | amitch...@isipp.com | @AnnePMitchell
Facebook/AnnePMitchell  | LinkedIn/in/annemitchell



___
mailop mailing list
mailop@mailop.org
http://chilli.nosignal.org/mailman/listinfo/mailop