Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-24 Thread Michael Wise via mailop
> From: mailop <mailto:mailop-boun...@mailop.org> On Behalf Of Chris Woods Sent: vendredi, 19 avril 2019 00:48 To: Michael Rathbun <mailto:m...@honet.com> Cc: mailop@mailop.org<mailto:mailop@mailop.org> Subject: Re: [mailop] Our customers e-mail constantly going to outlook.com

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-24 Thread Chris Malton (Delta V)
@swisscenter.com>* *From:*mailop *On Behalf Of *Chris Woods *Sent:* vendredi, 19 avril 2019 00:48 *To:* Michael Rathbun *Cc:* mailop@mailop.org *Subject:* Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?) This is an interesting topic -

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-22 Thread Michael Wise via mailop
Andrew Beverley Sent: Monday, April 22, 2019 2:32 AM To: Michael Wise Cc: Michael Wise via mailop Subject: Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?) Hi Michael, On Thu, 18 Apr 2019 20:06:41 + Michael Wise wrote: > The

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-22 Thread Simplelists - Andrew Beverley
Hi Michael, On Thu, 18 Apr 2019 20:06:41 + Michael Wise wrote: > The one guaranteed way to get traffic delivered to the INBOX is for > the recipient to SafeSender the domains. Just to clarify, does this have to be the domain in the RFC822-From address? Or can it be another header such as

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-20 Thread Sébastien Riccio
Behalf Of Chris Woods Sent: vendredi, 19 avril 2019 00:48 To: Michael Rathbun Cc: mailop@mailop.org Subject: Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?) This is an interesting topic - it's one I'm affected by. I operate web services an

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread G. Miliotis
On 19/4/2019 22:26, Michael Wise via mailop wrote: Please remember: Safe Sender always trumps Machine Learning. As far as mails not being rejected silently outright maybe. I seem to recall I've safe sender'ed senders in hotmail and mail still went strght to spam folder. --GM

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Michael Wise via mailop
ct: Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?) Hey guys, On 19.04.19 00:48, Chris Woods wrote: > This is an interesting topic - it's one I'm affected by. You are not alone :) [...] > Of late, the common factor in every delive

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Michael Wise via mailop
;Your Spam Specimen Has Been Processed." Got the Junk Mail Reporting Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ? From: mailop On Behalf Of Rob McEwen Sent: Friday, April 19, 2019 10:26 AM To: mailop@mailop.org Subject: Re: [mailop] Our customers e-mail

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Rob McEwen
PLEASE - EVERYONE - make distinctions as to whether you're talking about: (1) Microsoft O365 (2) Microsoft's Outlook.com/Hotmail.com (3) or BOTH While there is some overlap, there are many differences in the personnel and technologies used by each division. I strongly suspect that many on

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread David Carriger via mailop
bad mail streams we missed, and we can make our compliance/vetting process better. So why aren't we all trying to solve this as a community? Am I crazy? From: mailop on behalf of Michael Peddemors Sent: Friday, April 19, 2019 8:33:31 AM To: mailop@mailop.org

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Michael Peddemors
And to add my two bits in.. Sorry Rich, but for ISP's on the front line, they often will express.. "... as long as it goes to the spam folder, prefer that to customers complaining they didnt' get an email ..." Techies of course might have different 'purist' opinions, but we still have to

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Rob McEwen
On 4/19/2019 8:14 AM, Rich Kulawiec wrote: Best practice is to accept/reject messages only ... no "spam folders" Rich, I generally agree with your entire post - except - for your "no spam folders" part... There is the possibility to accept the entire message and then issue the

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Thomas Walter
On 19.04.19 14:14, Rich Kulawiec wrote: > Some of us knew that doing anything other than accept/reject was a > very bad idea many years ago. Everyone should know it now. It has > become obvious on inspection by even the casual observer. In Germany for example it's against the law to suppress

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread G. Miliotis
On 19/4/2019 15:14, Rich Kulawiec wrote: Some of us knew that doing anything other than accept/reject was a very bad idea many years ago. Everyone should know it now. It has become obvious on inspection by even the casual observer. I see your point but I do not completely agree. I feel that,

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Rich Kulawiec
On Thu, Apr 18, 2019 at 11:48:29PM +0100, Chris Woods wrote: > I operate web services and mail servers for a small number of commercial > clients, and the opaque (and seemingly erratic) classification criteria for > emails is causing me sleepless nights at the moment. [ My comments are generic.

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-19 Thread Thomas Walter
Hey guys, On 19.04.19 00:48, Chris Woods wrote: > This is an interesting topic - it's one I'm affected by. You are not alone :) [...] > Of late, the common factor in every deliverability issue is that all > recipients seem to be O365/Microsoft MSP customers. After an apparently > successful

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-18 Thread Denise Soares
This is somewhat refreshing. It's like we're starting to have the guts to say out loud "The king is not wearing socks!". It is a start. On Thu, Apr 18, 2019 at 11:28 PM Michael Rathbun wrote: > On Thu, 18 Apr 2019 23:48:29 +0100, Chris Woods > wrote: > > >This is an interesting topic - it's

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-18 Thread Michael Rathbun
On Thu, 18 Apr 2019 23:48:29 +0100, Chris Woods wrote: >This is an interesting topic - it's one I'm affected by. I see these things from multiple angles, having been on the Office 365 spam analyst team for 2.5 years before taking a position doing deliverability consulting and policy enforcement

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-18 Thread Chris Woods
This is an interesting topic - it's one I'm affected by. I operate web services and mail servers for a small number of commercial clients, and the opaque (and seemingly erratic) classification criteria for emails is causing me sleepless nights at the moment. Real world case study: in the past

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-18 Thread Michael Rathbun
On Thu, 18 Apr 2019 20:06:41 +, Michael Wise via mailop wrote: >Why in the *WORLD* would you think that INBOX placement is based on such a >small set of factors...? Every culture or area of endeavour develops its own set(s) of legend and lore. It is not uncommon, for instance, to see

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-18 Thread Michael Wise via mailop
Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ? -Original Message- From: mailop On Behalf Of David Jones via mailop Sent: Sunday, April 14, 2019 2:20 PM To: mailop@mailop.org Subject: Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any

Re: [mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-14 Thread David Jones via mailop
On 4/14/19 12:04 PM, Sébastien Riccio wrote: > Hello mailop, > > We're a "small" internet service provider in Switzerland and are running mail > services for our customers. > > Since a long time, customers are complaining that the mail they send are > always getting to junk folder at

[mailop] Our customers e-mail constantly going to outlook.com junkmail (any Microsoft people around?)

2019-04-14 Thread Sébastien Riccio
Hello mailop, We're a "small" internet service provider in Switzerland and are running mail services for our customers. Since a long time, customers are complaining that the mail they send are always getting to junk folder at outlook.com (no issues with gmail for example). We give a lot of