Another host (109.228.14.111) in your /24 is on the CBL. Perhaps you are
being punished for the sins of your neighbors.


On 09/22/2016 01:24 AM, Paul Smith wrote:
> One of our clients is having trouble sending to Hotmail.com (and
> possibly Outlook.com etc as well). I'm confident they aren't sending
> spam and they don't run mailing lists etc.
> 
> This is a typical SMTP session transcript
> 
> 21/9/2016 14:56:16.553 - M000000a3<220 SMTP server ready
> 21/9/2016 14:56:17.069 - M000000a3>EHLO mail.partingtons.com
> 21/9/2016 14:56:17.756 - M000000a3<250-BAY004-MC3F56.hotmail.com
> (3.22.0.10) Hello [109.228.14.209]
> 21/9/2016 14:56:17.756 - M000000a3<250-SIZE 36909875
> 21/9/2016 14:56:17.756 - M000000a3<250-PIPELINING
> 21/9/2016 14:56:17.756 - M000000a3<250-8bitmime
> 21/9/2016 14:56:17.756 - M000000a3<250-BINARYMIME
> 21/9/2016 14:56:17.756 - M000000a3<250-CHUNKING
> 21/9/2016 14:56:17.756 - M000000a3<250-STARTTLS
> 21/9/2016 14:56:17.756 - M000000a3<250-AUTH LOGIN
> 21/9/2016 14:56:17.756 - M000000a3<250-AUTH=LOGIN
> 21/9/2016 14:56:17.756 - M000000a3<250 OK
> 21/9/2016 14:56:17.756 - M000000a3>STARTTLS
> 21/9/2016 14:56:17.897 - M000000a3<220 SMTP server ready
> 21/9/2016 14:56:18.381 - M000000a3>EHLO mail.partingtons.com
> 21/9/2016 14:56:18.522 - M000000a3<250-BAY004-MC3F56.hotmail.com
> (3.22.0.10) Hello [109.228.14.209]
> 21/9/2016 14:56:18.522 - M000000a3<250-SIZE 36909875
> 21/9/2016 14:56:18.522 - M000000a3<250-PIPELINING
> 21/9/2016 14:56:18.522 - M000000a3<250-8bitmime
> 21/9/2016 14:56:18.522 - M000000a3<250-BINARYMIME
> 21/9/2016 14:56:18.522 - M000000a3<250-CHUNKING
> 21/9/2016 14:56:18.522 - M000000a3<250-AUTH LOGIN
> 21/9/2016 14:56:18.522 - M000000a3<250-AUTH=LOGIN
> 21/9/2016 14:56:18.522 - M000000a3<250 OK
> 21/9/2016 14:56:18.522 - M000000a3>MAIL FROM:<u...@partingtons.com>
> 21/9/2016 14:56:18.663 - M000000a3<550 SC-001 (BAY004-MC3F56)
> Unfortunately, messages from 109.228.14.209 weren't sent. Please contact
> your Internet service provider since part of their network is on our
> block list. You can also refer your provider to
> http://mail.live.com/mail/troubleshooting.aspx#errors.
> 
> We contacted Microsoft using the online form, and the response we got
> wasn't very helpful...
> ---------------
> As previously stated, your IP(s) (109.228.14.209)  has been already
> mitigated.  I do apologize, but I am unable to provide any details about
> this situation since we do not have the liberty to discuss the nature of
> the block.
> At this point, I would suggest that you review and comply with
> Outlook.com's technical standards. This information can be found at
> http://postmaster.live.com/Guidelines.aspx
> We regret that we are unable to provide any additional information or
> assistance at this time.
> 
> Best regards,
> Jeeva
> Outlook.com Deliverability Support
> ----------------
> 
> As far as we can tell, the server does comply with Outlook.com's
> technical standards according to that document apart from Sender-ID
> (does anyone apart from MS use that?) and SPF. We're setting up SPF for
> them now, but that shouldn't be mandatory. The server is a dedicated
> server hosted with Fasthosts so shouldn't be on a dynamic IP address range.
> 
> Any ideas of other things to try?
> 
> 
> 
> 
> _______________________________________________
> mailop mailing list
> mailop@mailop.org
> https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop


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