There were a lot of repsonses to this one and I encountered
another sum on Esri-L shortly after I asked my question.
If anybody wants the full text of both, (ie: a digest) email 
me.

Original question:

>Our office is considering purchasing a colour laser
>printer. It would be used for small maps (11x17),
>brochures & newsletters as well as your standard 
>everyday printing of memos and letters. 
>
>Does the list have any recommendations? love stories?
>horror stories?

The responses categorized by vendor are summed immediately
following. There are some general notes on  printing 
technology at the bottom which is well worth noting.


BY VENDOR

Canon ImageClass C2100: expensive to startup but cost per 
page is low. It gives great prints, but has tricky colour 
matching relative to inkjet - need driver adjustments to 
match (close enough) screen colours. A minor annoyance is
that it takes a long time to wake up from sleep mode, but 
once awake prints are fast
(1 response)

Minolta copier/printer CF910: On the whole, it seems to be 
a good machine. There are unresolved questions regarding 
inconsistent line-widths. It has an add-on print server 
called a Fiery 2Xe. The model of copier one down from this
has poorer print quality.
(1 response)

Xerox 5750: great! does double duty as colour copier
(1 response)
[NB: Xerox and Tektronics are now the same company]

Lexmarks: the Lexmark Optra 1275 C was loved, while the 
(unknown model) was hated. Reasons for hate: colours not 
true, banding, finicky cartridges. Reasons for love:
1200dpi, easy networking (no server needed), automatic
language selection, excellent output on various media.
(3 respondants)

QMS Magicolor 330: wide range of responses, ranging from
"underwhelmed" and "there is no magic" to "way to go".
Those who didn't like it cite colour problems and indistinct
line work. The fellow who do like it, didn't give much 
detail.(3 responses)

Tektronics Phasers are generally popular and well liked
though a few were less than satisfied. Finickiness with
selecting paper sizes, colour matching, and high maintenance
were the usual reasons for dissatisfaction. They also 
produce  "gargantuan plot files that amble through a 100 
base T network". Works well in a multi OS environment.
(8 respondants)

HP as usual is at the top of the list. (13 responses)
Does this reflect technical superiority or greater mindshare
and trust?

HP 8500DN: A good all purpose workgroup colour printer
which is relatively fast. I can't really give anymore details
than that, because as is usual those who like it, say "It's
great!" and no more. :) There was a warning about expensive
supplies. Perhaps the most significant fact  is that nobody 
complained.

HP 4500DN: Lesser model to the 8500, still liked. Only 2
repondants mentioned this printer.


GENERAL NOTES

It is probably more effective, both in terms of usage time 
and cost (maintenance and purchase), to have 2 dedicated 
printers, one for  colour and one for general purpose B&W,
than to find an all in one solution. In this scenario the 
HP2500 is recommended for colour because the cost is lower 
(than 4/8500) and there is not a difference in print speed for 
full colour images.

Quoted in full because of it informative value:
-=< Peter Halls:

 We use Lexmark & HP colour lasers, and have looked at the QMS 
and Tektronix machines as well.  My advice would be "if colour 
quality matters, stay with ink-jet".

 This is a technology issue.  Although the dye technology used 
in ink jets is advanced, and offers pretty close to pure primary 
shades, this soes not yet seem possible with colour lasers.  
Despite the pigment primaries being cyan, magenta and yellow, 
some of the colour lasers use the light primaries, red, green 
and blue!  The cym pigments we see are not very pure - cyan 
probably being the best, as a result all colour mixes tend to 
end up a bit 'muddy'.  I've not seen any laser that manages to 
mix its primaries and achieve as good a colour as the ink jets.  
I suspect that the reason some use rgb pigments is that most 
business graphics seem to use those colours and the manufacturers
recognise that the cannot, in particular, obtain a good red from 
the cym laser toners.  I do not know if there is an issue 
concerning the need for heat in the fusing process that is 
involved here, this would certainly be a possibility.

 My colleagues chose the laser over inkjet in our move from 
thermal wax because they though[t] the inkjets would need 
constant maintenance and operator attention, and that they 
were apparently fast.  No one seems to be satisfied with the 
colour quality, and our central colour printing load has sunk 
whilst almost everyone seems to be buying a colour inkjet for 
the desktop!


OUR DECISION

We've opted for a 3 printer solution: The HP 1055CM for very 
fast inkjet prints up to 36" wide, the Epson Stylus Colour
3000 for slower 720x1440 dpi colour up to 13x19", and an old
HP laserjet 4M for black and white everyday needs. Note that
we already owned all of these, but the Epson was broken. It
was the idea that it's replacement would be a colour laser,
thus upgrading the old HP4M at the same time.

The 1055CM is usuable in this scenario because of it's ability
to load cutsheets of 8.5x11" to 36x48" _without unloading the
roll_.

The Stylus 3000, now 3 or 4 years old, is -still- Epson's 
flagship product for tabloid colour printing. We fixed
ours.

The HP4M? Well, we're not allowed to replace it simply 
because it's old and doesn't support duplexing. {sigh} :)


ACKNOWLEDGEMENTS

Thanks for everyones' patience while they waited for this long
overdue summary. And special thanks to Brad Miller who provided
a sum to bulk out and refine my sum. In no special order, 
thanks to the respondents:

Rodney Wing, Robert Tyler, Lynn Hay, Dennis Kaplan, Hal Watson
Laura Bell, Kirk Regular, Raymond Kinser, Karen Behm, Tim Nuteson
Tony D'Ambrosio, Jason Adam, Brad Miller, Mark Graves, Scott McGee
Eric Lowrance, Chris Jacob, Vivienne Rutlidge, Joseph Howell, 
Charlie Richman, Trina Wong, Larry  Halweg, Ralph Campbell
Jim Lemieux, Mark French, Jerson Rivera, Toni Tisdale, 
Reiner Fuest, Peter Halls,Stephen Cook


live long and prosper,
        
-matt
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