Hi,
Tell them the standards they need ;)
http://www.cabinetoffice.gov.uk/content/uk-government-open-standards-survey
Kind regards
Sophie
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Be a little careful. Leave things like .doc as optional because it is not
going to be practical to ban it. Open Office XML I'd recommend should not
be used because .doc can then be used for MS Office users instead. odf
should be mandatory. Then they would have to make documents available in odf