A new Job, ID: 226577 <http://www.ejobsville.com/display-job/226577> was
added at eJobsVille.com - For the Best Tech Jobs in Town
<http://www.ejobsville.com>
Title: Senior Salesforce.com Administrator posted on 2014-08-15 20:31:11
Job Description:
*Duration: 5 – 6 months*
*Interviews: Skype (Locals highly preferred)*
This position will be responsible for the detailed analysis, build and
deployment of Salesforce.com changes to support multiple SalesForce
instances. Work with business partners IT and management to identify
practical CRM solutions to business problems and deliver innovative, high
quality solutions using SalesForce. Ideal candidate will have strong
Salesforce.com enterprise business application configuration, customization
and integration experience, and will be responsible for the administration
and ongoing support of multiple SalesForce instances and other technologies
related to SalesForce. Excellent verbal and written communication skills
are required for this position as is a strong attention to detail and an
ability to build relationships with all levels within the organization.
*Profile and Job Responsibility*
- Operates as primary system administrator and application configuration
expert for SalesForce.com CRM. Lead development, testing, user acceptance
testing and deployment releases into production for all configurations,
customizations, integrations and data changes that include but are not
limited to the following activities:
o Document detailed requirements, business processes, security
access
matrix, data and integration designs
o Develop consensus for solution, and recommend alternative
solutions to
meet requirements
o Complete impact analysis, estimates (LOE), and contribute to
change
requests prioritization and release planning
o Identifies specific business requirements as communicated by a
sponsoring business area, including cross-referencing
requirements articulated by multiple business area.
- Diagnose and propose resolution for Salesforce.com issues that include
configurations and customizations, integrations, data loads, security
access, workflows and triggers, reports and dashboards.
- Creates, develops and maintains user roles, security profiles,
workflow rules, permission sets, sharing rules and other system
configuration options.
- Works with the Salesforce support team, business and IT management to
design and develop strong relationships with user groups to support user
adoption, ensure proper use of SalesForce and productive growth and change
around the application and corresponding business processes.
- Conducts research on the best practices and industry/functional
trends. Stay abreast of SFDC release changes, advise the Salesforce.com
support team and business SuperUsers on impact to production, potential
updates that might benefit business instances
- As application Subject Matter Expert, assist Sr. Business Analyst and
Product Managers in prioritizing change requests and planning releases that
meet requirements and drive highest business value
- Lead both project and on-going support/maintenance activities related
to SalesForce.com and other related application systems.
- Develops in-depth knowledge and proficiency of supported business
areas and engages business partners in evaluating opportunities for process
integration and refinement.
- Manage ad-hoc data loads and data quality, including assisting in
importing of lead, contact or account data.
- Creates reports and dashboards for users and the management team.
- Trains new end users on the application and trains existing users on
new features.
- Participates in cross-functional teams that address strategic business
issues involving CRM operations.
- Escalate issues to SalesForce.com technical support as required.
- Manage duplicate entries in system. Work with SuperUsers and
production support to remove them.
- Manage development, QA and other testing sandbox environments.
*Click here to view full job description and apply
<http://www.ejobsville.com/display-job/226577> (Registration not mandatory
to apply for this job)*
------------------------------
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eJobsVille.com - For The Best Tech Jobs In Town
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