*all,*
* *
*greetings for the day!
*
* *
*we have open position for **Business Objects Tool Administrator** if u r
suitable for opening then kindly send me resume to
**prak...@hevar.com*<prak...@hevar.com>
* ASAP.*
*
*
*Client-** State** Farm*
* *
*Business Objects Tool Administrator*
*Location: Bloomington, IL*
*Duration: 6+ months*
* *
This analyst would be expected to have the skills and experience needed to
provide 3rd tier support of the Business Objects suite of products. The
analyst would be part of a team of analysts providing support and would be
expected to have in-depth technical experience in deploying, supporting, and
administering the suite of tools. This role involves communicating with
business partners and other support areas within and outside of the Systems
Department and Client.
1. The analyst will implement, integrate, support, and administer Client’s
Business Intelligence environment, specifically the Business Objects tool
suite.
2. The analyst will be expected to have the skills and experience needed to
provide product support of our Business Objects tools including Web
Intelligence, Crystal Reports, Crystal Xcelsius, and Business Objects
Enterprise.
3. The analyst must have a balance of customer service and technical skills.
4. The analyst must have written and verbal communication ability to explain
issues and concepts to both technical and non-technical employees.
5. This role involves communicating with business partners and other support
areas within and outside of the Systems Department and Client.
6. This role involves working with a team to ensure the stability and
availability of the Business Objects deployments in Enterprise, End User
Computing (EUC) and Business Intelligence Reference Architecture (BIRA).
7. This role involves develop, follow, and/or implement infrastructure
policies, strategies, guidelines, standards, and procedures.
8. This role would include:
a. General vendor product support
b. Testing new releases/fixes/service packs
c. Installing and tuning the product on servers in Windows and UNIX
environments
d. Coordinating the release and issuance of new products to client
workstations
e. Consulting on projects and other development efforts across
departments
f. Monitoring product performance, troubleshooting, diagnostic, and
system configurations
g. Creating and maintaining installation/configuration documentation for
the vendor product
h. Creating and maintaining disaster recovery plans
i. Handling service calls related to business partner support
j. Working with vendors on root cause analysis
9. Knowledge of other BI tools such as Cognos, TM1, Executive Viewer would
be very beneficial.
--
Thanks & Regards
Chandra Prakash Maheshwari
Tech. Recruiter
Hevar Systems Inc.
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