Anyone collecting a Net Promoter Score for their overall museum experience and willing to share?
The COVES project released an aggregate report for the science center community (http://www.understandingvisitors.org/ <http://www.understandingvisitors.org/>) they list a 71.1 overall experience score. We’re seeing 81.5. I think the sun may be playing a role... -nik ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Nik Honeysett | Chief Executive Officer | BPOC | www.bpoc.org M (805) 402-3326 P (619) 331-1974 E nhoneys...@bpoc.org <mailto:nhoneys...@bpoc.org> 1549 El Prado, Suite 8, San Diego, CA 92101 A non-profit technology collaboration connecting audiences to art, culture & science. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ _______________________________________________ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
