[MCN-L] Wi-Fi / Cellular Connectivity Contractor

2013-04-05 Thread Heck, James
I am not sure if they do Cellular but we have used this company for Wireless who is based in Bethlehem, PA but I know they go all over the world for survey work at their clients. Kerry Kulp kerry.kulp at cumulusgroup.com http://www.cumulusgroup.com/ -- James J. Heck Director of

[MCN-L] What is it like to connect to museum Wi-Fi on a mobile phone?

2014-05-06 Thread Heck, James
I too am curious about the document. Also are those that are doing barrier free using a completely separate Internet connection for use by the public that is separate from the institutions Internet? James -- James J. Heck Director of Infrastructure james_heck at moma.org Single

[MCN-L] help desk software

2014-06-03 Thread Heck, James
Tamara We use Solarwinds Webhelpdesk and have been pretty happy with it. James On Tuesday, June 3, 2014, Tamara Georgick tgeorgick at wshs.wa.gov wrote: Greetings- I would like to track requests to the IT department so that I can produce statistics and look for patterns. We are a small

[MCN-L] What is it like to connect to museum Wi-Fi on a

2014-06-09 Thread Heck, James
Tony, I can tell you we see on average 30-40Mbps during the day for our public users. Of which there are on between 1200-2000 using it at a time. However we have restrictions in place for high bandwidth applications (file sharing, movie streams, etc) to bring this down from what was a higher,

Re: [MCN-L] MCN ITSig: TMS for Mac users - Windows VM or Terminal server?

2015-10-28 Thread Heck, James
We currently have a Terminal server that Mac users RDP to and access TMS through that windows server. We have looked at Citrix and VMWare View but haven't moved forward with those due to costs compared to a basic Windows box and Terminal server. In either of these solutions you only need to

[MCN-L] Assoc. Dir. of Applications and Sr. Mgr of Infrastructure at MoMA

2016-02-02 Thread Heck, James
Fellow MCN members, We have two open IT positions at MoMA that I wanted to share in case anyone was interested or knew of someone that might be a good fit. Please reach out to me if you are interested or know of someone that might be! James -- James J. Heck Director of Technology

Re: [MCN-L] Collections Database Remote Access Policies

2017-02-23 Thread Heck, James
We do allow remote access but not through a Terminal server but traditional VPN. However all VPN access is secured through 2 Factor Authentication reducing the risk of compromised credentials being an issue. However since we are still using TMS which doesn't have a web client even the remote PC

Re: [MCN-L] Preparing for quickly approaching GDPR deadline

2018-02-07 Thread Heck, James
I am awaiting for more details on this from our internal and outside counsel as we too are reviewing impact as well. However I thought that if a EU citizen buys something even in person while in the US their data was still in scope if you knew it was a EU citizen. But I also believe that if it