Re: [MCN-L] TAM Retail Software
Wonderful! Thank you Wendy! Do you integrate with Raisers Edge as well? Can I set up a conference call with you sometime in the next week and include some of our people here at the museum who would like to ask questions? Dee -Original Message- From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Wendy Sporleder Sent: Tuesday, February 21, 2017 10:01 AM To: Museum Computer Network Listserv Subject: Re: [MCN-L] TAM Retail Software Good Morning, We at the Saint Louis Art Museum also use TAM in our retail shops and at our Visitor Services desk (for Membership sales). The St. Louis Zoo uses the ticketing software for their entire operation, as I understand. I would also be happy to talk with you. Wendy Sporleder Senior Database Administrator Saint Louis Art Museum One Fine Arts Drive, Forest Park Saint Louis, MO. 63110 314.655.5318 wendy.sporle...@slam.org -Original Message- From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Bryon Thornburgh Sent: Monday, February 20, 2017 8:21 PM To: Museum Computer Network Listserv Subject: Re: [MCN-L] TAM Retail Software Dee, I would be happy to chat. We use TAM for our shop point of sale so I can't speak to their ticketing solution, but I can speak to TAM as a company if you are interested. Sincerely, Bryon Thornburgh Director of Technology 720.913.0136 bthornbu...@denverartmuseum.org Denver Art Museum 100 W. 14th Avenue Parkway Denver, CO 80204 Visit https://na01.safelinks.protection.outlook.com/?url=www.denverartmuseum.org=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=Hzh%2Fz9emCjRc4dyvc2YDgLBpzMiJtZl%2BvxNS0q0Btt0%3D=0 and sign up for our e-mail updates. The Denver Art Museum salutes the citizens of metro Denver for helping fund arts, culture and science through their support of the Scientific and Cultural Facilities District (SCFD). -Original Message- From: mcn-l-boun...@mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Dee McConville Sent: Monday, February 20, 2017 2:12 PM To: mcn-l@mcn.edu Subject: [MCN-L] TAM Retail Software We are considering the purchase of TAM (The Assistant Manager) software for our admissions ticketing (including integration with Raisers Edge), group/school tour scheduling, and for website purchases of donations/memberships/tickets. I would be interested in any feedback I can get from other museums, zoos, organizations that are using TAM for any of these areas. Please let me know if I can contact you to discuss your experiences as well. Thanks! _ Dee McConville Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN 46204 Direct: (317) 275-1364 Fax: (317) 275-1464 Email: dmcconvi...@eiteljorg.com<mailto:dmcconvi...@eiteljorg.com> Visit our website at: https://na01.safelinks.protection.outlook.com/?url=www.eiteljorg.org=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=nrBqnq2am%2B%2F1iwgbQjR%2BvS0TvUypLdpAY%2B3IJcHP508%3D=0<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.eiteljorg.org%2F=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=GGcOAdfoeLbtZplrEGLt%2FkzGZJu7BlyVy2fUx5MvDKg%3D=0> [SCFD] ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mcn.edu=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=VtgBqpbN3L2wjhzxrQ7%2FZtyOOsDkOX%2F7qzqMgpShVBs%3D=0) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fmcn.edu%2Fmailman%2Flistinfo%2Fmcn-l=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=JmogYvp8YHHm0FuJJS1qYQqE0aacKNVVl24VmvTTdGM%3D=0 The MCN-L archives can be found at: https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.mail-archive.com%2Fmcn-l%40mcn.edu%2F=02%7C01%7Cwendy.sporleder%40slam.org%7C3ffbb8058a6c4f6e295208d45a00495e%7C0514201f7a9845abac8a50bab00516aa%7C0%7C0%7C636232404668911066=GQkdHJuSfiPwqJ3mN0JlHTMmvLyXHIXEExlcQWd74KE%3D=0 ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L
[MCN-L] TAM Retail Software
We are considering the purchase of TAM (The Assistant Manager) software for our admissions ticketing (including integration with Raisers Edge), group/school tour scheduling, and for website purchases of donations/memberships/tickets. I would be interested in any feedback I can get from other museums, zoos, organizations that are using TAM for any of these areas. Please let me know if I can contact you to discuss your experiences as well. Thanks! _ Dee McConville Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN 46204 Direct: (317) 275-1364 Fax: (317) 275-1464 Email: dmcconvi...@eiteljorg.com<mailto:dmcconvi...@eiteljorg.com> Visit our website at: www.eiteljorg.org<http://www.eiteljorg.org/> ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] test
_ Dee McConville Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN 46204 Direct: (317) 275-1364 Fax: (317) 275-1464 Email: dmcconvi...@eiteljorg.commailto:dmcconvi...@eiteljorg.com Visit our website at: www.eiteljorg.orghttp://www.eiteljorg.org/ ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l@mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://www.mail-archive.com/mcn-l@mcn.edu/
[MCN-L] Social Media Policy
I would be interested in seeing these posts as well. Thanks! _ Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN? 46204 Direct:? (317) 275-1364 Fax:? (317) 275-1464 Email:? dmcconville at eiteljorg.com Visit our website at:? www.eiteljorg.org -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Jason Bondy Sent: Thursday, November 14, 2013 11:16 AM To: MCN Subject: [MCN-L] Social Media Policy Hello all, We are a State History Museum that is reviewing and updating our social media policies and were wondering if any similar institutions would be willing to share your policies and posting guidelines with us. Also, do you have a social media team or is it all done by one person? Any additional comments and suggestions are welcome. You may contact me directly so as to not clutter the list feed. Thank you for your time. Jason Bondy Exhibits AV/IT | Oklahoma History Center 800 Nazih Zuhdi Drive, Oklahoma City, OK 73105 http://www.okhistory.org/ www.okhistory.org (405) 522-0783
[MCN-L] ticketing / retail point of sale
We use Retail Pro. _ Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN? 46204 Direct:? (317) 275-1364 Fax:? (317) 275-1464 Email:? dmcconville at eiteljorg.com Visit our website at:? www.eiteljorg.org -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Bruce Wyman Sent: Wednesday, July 10, 2013 4:03 AM To: Museum Computer Network Listserv Subject: [MCN-L] ticketing / retail point of sale Does anyone on this fine listserv have direct experience with Gateway ticketing and either Retail Pro or Counterpoint for point of sale operations? If so, I'd love to pick your brain for a bit and hear about your experiences either good or bad. Thanks. -bw. Bruce Wyman bwyman at teufelkind.net ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://toronto.mediatrope.com/pipermail/mcn-l/
[MCN-L] Tour Scheduling/Booking Software
What software programs are other museums using for their school tour booking/scheduling? I am going to be looking at Ungerboeck and Patron Edge (Blackbaud). Thanks! _ Dee McConville Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN 46204 Direct: (317) 275-1364 Fax: (317) 275-1464 Email: dmcconville at eiteljorg.commailto:dmcconville at eiteljorg.com Visit our website at: www.eiteljorg.orghttp://www.eiteljorg.org/
[MCN-L] Shop and ticketing
I'd love a copy of this as well! Thanks! _ Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN? 46204 Direct:? (317) 275-1364 Fax:? (317) 275-1464 Email:? dmcconville at eiteljorg.com Visit our website at:? www.eiteljorg.org -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Keir Winesmith Sent: Sunday, February 10, 2013 6:34 PM To: mcn-l at mcn.edu Subject: Re: [MCN-L] Shop and ticketing Hi Koven I'm presenting a paper on this question at Museums and the Web, if you just can't wait I can send you the paper in advance if you like? The MCA experience is not exactly what you're looking for as we've got different suppliers for tickets and store (no single cart), however they are integrated in such a way that new memberships bought in either the store/eStore or alongside a ticket purchase automagically appear in the other system using open APIs. Also, new memberships that are purchased onsite appear in both systems as well, with new accounts (and requisite discounts) available in both almost immediately. Let me know if you find a good (not astronomically expensive) single shopping cart solution, I'd be curious to see if anyone has got this working in a way that they (and their users) are happy with. cheers, keir Keir Winesmith Manager, Digital Media MCA l Museum of Contemporary Art 140 George Street The Rocks, Sydney, 2000 w: www.mca.com.au t: 9245 2493 m: 0411 70 55 77 NOW SHOWING Anish Kapoor | Until 1 April | Tickets On Sale Now TABOO | Until 24 February Volume One: MCA Collection FREE ENTRY | 10am-5pm Daily 10am-9pm Thursdays | mca.com.au IMPORTANT: 1. Contents of this email and its attachments are confidential and privileged. Unauthorised use of content is expressly prohibited. If you receive this email in error, please contact us, then delete the email. 2. Before opening or using attachments, check them for viruses and defects. The contents of this email and its attachments may become scrambled, truncated or altered in transmission. Please notify us of any anomalies. 3. Our liability is limited to resupplying the email and attachment/s. 4. The Museum of Contemporary Art collects personal information to provide and market our services. -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] On Behalf Of mcn-l-requ...@mcn.edu Sent: Saturday, 9 February 2013 11:00 PM To: mcn-l at mcn.edu Subject: mcn-l Digest, Vol 90, Issue 8 Send mcn-l mailing list submissions to mcn-l at mcn.edu To subscribe or unsubscribe via the World Wide Web, visit http://mcn.edu/mailman/listinfo/mcn-l or, via email, send a message with subject or body 'help' to mcn-l-request at mcn.edu You can reach the person managing the list at mcn-l-owner at mcn.edu When replying, please edit your Subject line so it is more specific than Re: Contents of mcn-l digest... Today's Topics: 1. Re: Shop and ticketing (Koven Smith) 2. 2013 Inaugural Conference of the Association of Registrars and Collections Specialists (Suzanne L Quigley) 3. Re: Shop and ticketing (Koven Smith) -- - Original Message - From: mcn-l-bounces at mcn.edu mcn-l-bounces at mcn.edu To: mcn-l at mcn.edu mcn-l at mcn.edu Sent: Wed Feb 06 23:48:54 2013 Subject: [MCN-L] Shop and ticketing Hey, MCN-ers! I'm looking for any concrete examples out there of museums that have tightly integrated their ecommerce and ticketing solutions, ideally with some sort of single-cart checkout, so that the end user is able to buy tickets, memberships, and shop items with a single transaction. Bonus points if you're also integrating the collections in some way (via print-on-demand or other). If you're one of these rarefied creatures, can you tell me a little about what software(z) you're using, and how the integration(z) work? Thanks in advance! Koven * * * * *Koven J. Smith* Director of Technology 720-913-0136 office 917-727-2612 mobile ksmith at denverartmuseum.org twitter: 5easypieces Denver Art Museum 100 W. 14th Avenue Parkway Denver, CO 80204 ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://toronto.mediatrope.com/pipermail/mcn-l/ -- ___ mcn-l mailing list mcn-l at mcn.edu http://mcn.edu/mailman/listinfo/mcn-l End of mcn-l Digest, Vol 90, Issue 8
[MCN-L] Facebook is just sloppy
Hanan, I agree with your posting. Well done! _ Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN 46204 Direct: (317) 275-1364 Fax: (317) 275-1464 Email: dmcconville at eiteljorg.com Visit our website at: www.eiteljorg.org -Original Message- From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of Hanan Cohen Sent: Tuesday, June 22, 2010 7:23 AM To: Museum Computer Network Listserv Subject: [MCN-L] Facebook is just sloppy Hi, I wrote about my experience/frustration while working with Facebook and my conclusion about the past and future of the company. http://info.org.il/english/facebook_is_just_sloppy.html Would love to get your comments. --- Hanan Cohen Webmaster Bloomfield Science Museum Jerusalem www.mada.org.il http://www.mada.org.il/en/ - Facebook http://www.facebook.com/pages/-/127569645760 - Twitter http://twitter.com/madajerusalem - YouTube http://www.youtube.com/user/madajerusalem ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://toronto.mediatrope.com/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://toronto.mediatrope.com/pipermail/mcn-l/
Re: Ticketing Software Question
That was the reason we haven't pursued it for ticketing, as we need something that will also handle tour reservations. Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN 46204 (317) 275-1364 dmcconvi...@eiteljorg.com www.eiteljorg.org -Original Message- From: mc...@lists.mediatrope.com [mailto:mc...@lists.mediatrope.com] On Behalf Of Janet M Strohl-Morgan Sent: Tuesday, April 04, 2006 9:59 AM To: Multiple recipients of mcn-l Subject: RE: Ticketing Software Question Dear Amber, We are in the process of implementing Retail Pro for our museum shop. It has advanced inventory control; point of sale; and merchandising capabilities. It also has extensive reporting. We had to customize the system for ticketing. I do not believe it handles tour reservations - but you may be able to customize it for that too. We purchased the system from IMS (International Micro Systems Inc., www.ims-pro.com). The company also sells software entitled STADIS that integrates ticketing, concessions, and merchandise. So far, it seems to be powerful enough for our operations. I have not compared it to VISTA - but it can collect customer data and zip codes that is useful in targeted mailings. I will be able to let you know if it works as we hope it to work in a few months when we are fully operational with the system. Sincerely, Janet - Janet M. Strohl-Morgan Manager of Information Technology Princeton University Art Museum 609-258-7839 http://www.princetonartmuseum.org -Original Message- From: mc...@lists.mediatrope.com [mailto:mc...@lists.mediatrope.com] On Behalf Of Lloyd Swartz Sent: Monday, April 03, 2006 6:09 PM To: Multiple recipients of mcn-l Subject: RE: Ticketing Software Question I've been told Retail Pro has been used at ski resorts for selling lift tickets and it is a very powerful POS. Retail Pro doesn't have the ability to collect marketing information that VISTA does and obviously the POS doesn't do scheduling. We find that we need the ability to modify scheduled groups because the number of individuals often changes from the initial reservation. Lloyd M. Swartz UTSA's Institute of Texan Cultures The Museum lloyd.swa...@utsa.edu -Original Message- From: mc...@lists.mediatrope.com [mailto:mc...@lists.mediatrope.com] On Behalf Of Amber Combs Sent: Monday, April 03, 2006 3:01 PM To: Multiple recipients of mcn-l Subject: Ticketing Software Question We currently use VISTA for our ticketing and tour reservations and a custom POS system for our retail operations. Does anyone know of or use a system that handles both retail sales and ticketing? Or does anyone use VISTA back office for tour reservations and a different system for retail and ticketing? I'd really appreciate any advice or information anyone might have about combining ticketing and store sales. Thanks! Sincerely, Amber Combs Amber Combs Coordinator of Museum Operations Hagley Museum and Library Phone: 302-658-2400 ext. 260 Fax: 302-658-2230 www.hagley.org You are currently subscribed to MCN-L, the listserv of the Museum Computer Network (www.mcn.edu). To post messages to this list, send emails to: mcn-l@mcn.edu To unsubscribe from this list, please send an email to mcn-unsubscr...@lists.mediatrope.com with any message. If you are receiving messages as they are posted and wish to change to daily digest format, send an email to listser...@lists.mediatrope.com with SET mcn-l DIGEST in the BODY of the message. If you are receiving messages in the daily digest format and wish to recieve them as they are posted, send an email to listser...@lists.mediatrope.com with SET mcn-l MAIL You are currently subscribed to MCN-L, the listserv of the Museum Computer Network (www.mcn.edu). To post messages to this list, send emails to: mcn-l@mcn.edu To unsubscribe from this list, please send an email to mcn-unsubscr...@lists.mediatrope.com with any message. If you are receiving messages as they are posted and wish to change to daily digest format, send an email to listser...@lists.mediatrope.com with SET mcn-l DIGEST in the BODY of the message. If you are receiving messages in the daily digest format and wish to recieve them as they are posted, send an email to listser...@lists.mediatrope.com with SET mcn-l MAIL You are currently subscribed to MCN-L, the listserv of the Museum Computer Network (www.mcn.edu). To post messages to this list, send emails to: mcn-l@mcn.edu To unsubscribe from this list, please send an email to mcn-unsubscr...@lists.mediatrope.com with any message. If you are receiving messages as they are posted and wish to change to daily digest format, send an email to listser...@lists.mediatrope.com with SET mcn-l DIGEST in the BODY of the message. If you are receiving messages in the daily digest format and wish to recieve them as they are posted, send an email to listser
Re: Scheduling software
We are in the same boatwe will be looking for similar software in the next year. For now, we are using a customized tour scheduling program that we created in Access with the help of a programmer. It works great, but as you know Access has limitations as well. Raisers Edge has a new module called Patron Edge, but I havent seen a demo on it yet. If anyone has found something they really like, please share! * Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 West Washington Street Indianapolis, IN 46204 (317) 275-1364 dmcconvi...@eiteljorg.com www.eiteljorg.org From: Janice [mailto:janice.cradd...@cartermuseum.org] Sent: Tuesday, August 02, 2005 4:32 PM To: mcn-l@mcn.edu Subject: Scheduling software Has anyone found scheduling software that is uncomplicated and incorporates scheduling all aspects within a Museum? We mainly have tours, special events, and daily staff meetings that we want to track on one calendar (instead of 10 different public calendars in Outlook!) It would be nice if it could produce daily and weekly activity reports; monthly and annual statistics, like numbers of attendants to different types of tours and functions; track docent hours based on which tours they were scheduled to do, track resource usage, etc; and give everything to you in one calendar view screen! And dont forget unlimited users because we want everyone on staff to be able to view the calendar and may be even book staff meeting rooms. We looked at Vista, Blackbaud Raisers Edge Events module, and ABC Event Manager. There are things I like about each one of them. They all seem to focus on different aspects of event planning. Some on room allocation, some on tracking resources, some on finance, some on ticketing but, we just havent quite found what we need. So, what software are you using and what do you like/dislike about it? Janice Craddock Information Technology Manager 817.738.1933 jan...@cartermuseum.org --- You are currently subscribed to mcn_mcn-l as: dmcconvi...@eiteljorg.com To unsubscribe send a blank email to leave-mcn_mcn-l-12800...@listserver.americaneagle.com --- You are currently subscribed to mcn_mcn-l as: rlancefi...@mail.wesleyan.edu To unsubscribe send a blank email to leave-mcn_mcn-l-12800...@listserver.americaneagle.com
Re: Disaster Plans
I would be interested in that myself. Thanks Sandy. ** Dee McConville Director of Technology Eiteljorg Museum of American Indians and Western Art 500 W. Washington StreetIndianapolis, IN 46204 (317) 636-9378, ext. 164 dmcconvi...@eiteljorg.com www.eiteljorg.org From: Sandy Moore [mailto:smo...@toledomuseum.org] Sent: Thursday, January 27, 2005 1:51 PMTo: mcn-l@mcn.eduSubject: Disaster Plans Our institution is in the midst of disaster planning, and we were wondering if anyone out there would be willing to share their organization's disaster plan documentin electronic format? Thanks. Sandy Moore I.T. Manager The Toledo Museum of Art --- You are currently subscribed to mcn_mcn-l as: dmcconvi...@eiteljorg.com To unsubscribe send a blank email to leave-mcn_mcn-l-12800...@listserver.americaneagle.com --- You are currently subscribed to mcn_mcn-l as: rlancefi...@mail.wesleyan.edu To unsubscribe send a blank email to leave-mcn_mcn-l-12800...@listserver.americaneagle.com
