[MCN-L] Kiosk Pro Plus
Hi, We set the screen light/brightness to just over 50% (iPad settings) then we set the Kiosk Pro Plus to sleep immediately when we close and to restart just before we open in the morning. This is because we shut of the power in the gallery at night. Kajsa Hartig Nordiska museet Stockholm, Sweden -Ursprungligt meddelande- Fr?n: mcn-l-bounces at mcn.edu [mailto:mcn-l-bounces at mcn.edu] F?r Heather Marie Wells Skickat: den 15 oktober 2014 16:57 Till: Museum Computer Network Listserv ?mne: Re: [MCN-L] Kiosk Pro Plus We are using the cords and power bricks that came with the iPads although we did have to get usb extension cords to make them reach the power outlets. So we?re checking those specs now. I?ll let y?all know what I find and thanks Heather Marie Wells Digital Media Specialist On 10/15/14, 9:50 AM, David Newbury david.newbury at gmail.com wrote: Are you using the stock charging block or a aftermarket charging block? iPads use a good bit of power, and some of the USB charging blocks only put out 500 milliamps or less of power, not the 2.1 amps that iPads thrive on. David Newbury (773) 547-2272 david.newbury at gmail.com On Wed, Oct 15, 2014 at 10:42 AM, Heather Marie Wells HeatherMarie.Wells at crystalbridges.org wrote: Hi all, Please excuse cross postings. We are using Kisok Pro Plus on iPads installed in our galleries. The devices are constantly plugged into power and the cords are enclosed in the cases and behind the walls so they are not exposed in order to be tampered with. Given all that, we are still see on screen error messages that the devices are low on power and we are getting email reports from Kiosk Pro that they are low on power but contacted to a power source. Has anyone else had this experience and know what the solution is? Thanks, Heather Marie Heather Marie Wells Digital Media Specialist Crystal Bridges Museum of American Art 600 Museum Way Bentonville, AR 72712 479-418-5700 (main) CrystalBridges.orghttp://crystalbridges.org/ ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://mcn.edu/pipermail/mcn-l/
[MCN-L] Kiosk Pro Plus
Hi Heather, We had a similar charging issue with an ipad stand, apple issued charger and an aftermarket extension cable. We determined that it was in fact, the length of the cable that was the issue. When the station was in constant use, if the iPad was not fully charged to begin with, the apple chord + extension cable was not able to recharge the battery at the same rate that it was being used. We solved the problem by putting the kiosk to sleep at night to give the kiosk time to recharge fully. Margaret Collerd | Manager of Digital In-gallery Interpretation t 202-387-2151 x372| f 202-232-0308 www.phillipscollection.orghttp://www.phillipscollection.org/ | Experience the Phillips app (applehttp://itunes.apple.com/us/app/the-phillips-collection/id402056956?mt=8/androidhttps://market.android.com/details?id=com.tristaninteractive.autour.phillips2) and bloghttp://experimentstation.wordpress.com/ today T H E P H I L L I P S C O L L E C T I O N 1600 21st St., NW | Washington, DC | 20009
[MCN-L] Kiosk Pro Plus
Hi all: For long-run USB power, I suggest using a PoE (Power over Ethernet)-to-USB adapter, which would allow you to run your iPad's USB power over standard, cheap CAT5e cabling, without voltage/current drop. Theoretically, you'd have a 100m distance limitation. You can get the adapters for under $30 on Amazon: http://amzn.to/1F4Q2Ss Hope this helps, *Adam Carrier* Web Manager (757) 952-0431 acarrier at marinersmuseum.org *The Mariners' Museum and Park* 100 Museum Drive Newport News, VA 23606 On Thu, Oct 16, 2014 at 12:39 PM, Margaret Collerd mcollerd at phillipscollection.org wrote: Hi Heather, We had a similar charging issue with an ipad stand, apple issued charger and an aftermarket extension cable. We determined that it was in fact, the length of the cable that was the issue. When the station was in constant use, if the iPad was not fully charged to begin with, the apple chord + extension cable was not able to recharge the battery at the same rate that it was being used. We solved the problem by putting the kiosk to sleep at night to give the kiosk time to recharge fully. Margaret Collerd | Manager of Digital In-gallery Interpretation t 202-387-2151 x372| f 202-232-0308 www.phillipscollection.orghttp://www.phillipscollection.org/ | Experience the Phillips app (apple http://itunes.apple.com/us/app/the-phillips-collection/id402056956?mt=8 /android https://market.android.com/details?id=com.tristaninteractive.autour.phillips2) and bloghttp://experimentstation.wordpress.com/ today T H E P H I L L I P S C O L L E C T I O N 1600 21st St., NW | Washington, DC | 20009 ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://mcn.edu/pipermail/mcn-l/
[MCN-L] Kiosk Pro Plus
Hi all, Please excuse cross postings. We are using Kisok Pro Plus on iPads installed in our galleries. The devices are constantly plugged into power and the cords are enclosed in the cases and behind the walls so they are not exposed in order to be tampered with. Given all that, we are still see on screen error messages that the devices are low on power and we are getting email reports from Kiosk Pro that they are low on power but contacted to a power source. Has anyone else had this experience and know what the solution is? Thanks, Heather Marie Heather Marie Wells Digital Media Specialist Crystal Bridges Museum of American Art 600 Museum Way Bentonville, AR 72712 479-418-5700 (main) CrystalBridges.orghttp://crystalbridges.org/
[MCN-L] Kiosk Pro Plus
Are you using the stock charging block or a aftermarket charging block? ?iPads use a good bit of power, and some of the USB charging blocks only put out 500 milliamps or less of power, not the 2.1 amps that iPads thrive on. ? David Newbury (773) 547-2272 david.newbury at gmail.com On Wed, Oct 15, 2014 at 10:42 AM, Heather Marie Wells HeatherMarie.Wells at crystalbridges.org wrote: Hi all, Please excuse cross postings. We are using Kisok Pro Plus on iPads installed in our galleries. The devices are constantly plugged into power and the cords are enclosed in the cases and behind the walls so they are not exposed in order to be tampered with. Given all that, we are still see on screen error messages that the devices are low on power and we are getting email reports from Kiosk Pro that they are low on power but contacted to a power source. Has anyone else had this experience and know what the solution is? Thanks, Heather Marie Heather Marie Wells Digital Media Specialist Crystal Bridges Museum of American Art 600 Museum Way Bentonville, AR 72712 479-418-5700 (main) CrystalBridges.orghttp://crystalbridges.org/
[MCN-L] Kiosk Pro Plus
Hi Heather, I second what David said. We had the same issue with our gallery iPad and Kiosk Pro. The secure stand we purchased came wired with an aftermarket cord and it didn't keep the iPad's power, even when plugged in. On a whim we tried a real iPad charger and cord, and that solved our problem. Good luck! Jennifer Graham International Quilt Study Center Museum On Wed, Oct 15, 2014 at 9:50 AM, David Newbury david.newbury at gmail.com wrote: Are you using the stock charging block or a aftermarket charging block? iPads use a good bit of power, and some of the USB charging blocks only put out 500 milliamps or less of power, not the 2.1 amps that iPads thrive on. ? David Newbury (773) 547-2272 david.newbury at gmail.com On Wed, Oct 15, 2014 at 10:42 AM, Heather Marie Wells HeatherMarie.Wells at crystalbridges.org wrote: Hi all, Please excuse cross postings. We are using Kisok Pro Plus on iPads installed in our galleries. The devices are constantly plugged into power and the cords are enclosed in the cases and behind the walls so they are not exposed in order to be tampered with. Given all that, we are still see on screen error messages that the devices are low on power and we are getting email reports from Kiosk Pro that they are low on power but contacted to a power source. Has anyone else had this experience and know what the solution is? Thanks, Heather Marie Heather Marie Wells Digital Media Specialist Crystal Bridges Museum of American Art 600 Museum Way Bentonville, AR 72712 479-418-5700 (main) CrystalBridges.orghttp://crystalbridges.org/ ___ You are currently subscribed to mcn-l, the listserv of the Museum Computer Network (http://www.mcn.edu) To post to this list, send messages to: mcn-l at mcn.edu To unsubscribe or change mcn-l delivery options visit: http://mcn.edu/mailman/listinfo/mcn-l The MCN-L archives can be found at: http://mcn.edu/pipermail/mcn-l/
[MCN-L] Kiosk Pro Plus
We are using the cords and power bricks that came with the iPads although we did have to get usb extension cords to make them reach the power outlets. So we?re checking those specs now. I?ll let y?all know what I find and thanks Heather Marie Wells Digital Media Specialist On 10/15/14, 9:50 AM, David Newbury david.newbury at gmail.com wrote: Are you using the stock charging block or a aftermarket charging block? iPads use a good bit of power, and some of the USB charging blocks only put out 500 milliamps or less of power, not the 2.1 amps that iPads thrive on. ? David Newbury (773) 547-2272 david.newbury at gmail.com On Wed, Oct 15, 2014 at 10:42 AM, Heather Marie Wells HeatherMarie.Wells at crystalbridges.org wrote: Hi all, Please excuse cross postings. We are using Kisok Pro Plus on iPads installed in our galleries. The devices are constantly plugged into power and the cords are enclosed in the cases and behind the walls so they are not exposed in order to be tampered with. Given all that, we are still see on screen error messages that the devices are low on power and we are getting email reports from Kiosk Pro that they are low on power but contacted to a power source. Has anyone else had this experience and know what the solution is? Thanks, Heather Marie Heather Marie Wells Digital Media Specialist Crystal Bridges Museum of American Art 600 Museum Way Bentonville, AR 72712 479-418-5700 (main) CrystalBridges.orghttp://crystalbridges.org/
