[Mdaemon-L] 550-DKIM: encountered the following problem validating

2025-11-06 Terurut Topik Syafril Hermansyah via Mdaemon-L 

On 11/6/25 14:37, Dedet Saputra via Mdaemon-L wrote:

mohon bantuan saat kirim email, error log berikut :



Thu 2025-11-06 14:12:10.255: [21754962] <-- 550-DKIM: encountered the following 
problem validating kpsmining.com:
Thu 2025-11-06 14:12:10.255: [21754962] <-- 550 pubkey_unavailable


domain kpsmining.com ini baru pindah hosting ya?

Buatkan DNS DKIM record di name server ns6.idwebhost.com yang isinya 
mirip dengan isian di \\mdaemon\PEM\MDaemon\dns_readme.txt


MDaemon._domainkey.kpsmining.com. 58144	IN TXT	"v=DKIM1; 
p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCp50pJWMYbnONoFTWLLZdXTtmigc/Y24nbEl2raizwX8EX9PNQo1ofwD5M6iJWCfn6wXbL5Edbix8p1b67EZnFME3PJFxzEPdUIoKiFv8VY6gsEUZScpSdgqxWGOCuHS5K6Pki+EzbyXJmYhzEuW0e9PNC3lpYYsHv+hqehWklBwIDAQAB"




--
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 25.5.2 Beta A
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

Menularkan pesimisme cuma perlu modal gombal. Tapi membangun harapan 
harus dengan kerja keras dan hasil nyata.

-- Dahlan Iskan


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[Mdaemon-L] 550-DKIM: encountered the following problem validating

2025-11-05 Terurut Topik Dedet Saputra via Mdaemon-L 

Yth Pak Syafril.
mohon bantuan saat kirim email, error log berikut :

Thu 2025-11-06 14:11:28.396: [21754962] REMOTE message: pd3501001591482.msg
Thu 2025-11-06 14:11:28.396: [21754962] * Session 21754962; child 0002
Thu 2025-11-06 14:11:28.396: [21754962] * From: 
[email protected]

Thu 2025-11-06 14:11:28.396: [21754962] * To: [email protected]
Thu 2025-11-06 14:11:28.396: [21754962] * Subject: test email
Thu 2025-11-06 14:11:28.396: [21754962] * Message-ID: 
<[email protected]>
Thu 2025-11-06 14:11:28.396: [21754962] * Size: 6190; 

Thu 2025-11-06 14:11:28.402: [21754962] Resolving TXT record for 
_mta-sts.gar.co.id (DNS Server: 203.190.55.210)...

Thu 2025-11-06 14:11:28.448: [21754962] No MTA-STS TXT record found
Thu 2025-11-06 14:11:28.448: [21754962] Resolving MX record for 
gar.co.id (DNS Server: 203.190.55.210)...
Thu 2025-11-06 14:11:28.455: [21754962] * P=000 S=000 D=gar.co.id 
TTL=(240) MX=[gar.co.id]
Thu 2025-11-06 14:11:28.455: [21754962] Attempting SMTP connection to 
gar.co.id
Thu 2025-11-06 14:11:28.455: [21754962] Resolving A record for gar.co.id 
(DNS Server: 203.190.55.210)...
Thu 2025-11-06 14:11:28.462: [21754962] * D=gar.co.id TTL=(240) 
A=[202.73.26.211]
Thu 2025-11-06 14:11:28.462: [21754962] Attempting SMTP connection to 
202.73.26.211:25

Thu 2025-11-06 14:11:28.462: [21754962] Waiting for socket connection...
Thu 2025-11-06 14:11:28.474: [21754962] * Connection established 
10.10.10.85:55714 --> 202.73.26.211:25

Thu 2025-11-06 14:11:28.474: [21754962] Waiting for protocol to start...
Thu 2025-11-06 14:11:49.956: [21754962] <-- 220-id1.serverismaya.com 
ESMTP Exim 4.98.2 #2 Thu, 06 Nov 2025 14:11:49 +0700
Thu 2025-11-06 14:11:49.956: [21754962] <-- 220-We do not authorize the 
use of this system to transport unsolicited,

Thu 2025-11-06 14:11:49.956: [21754962] <-- 220 and/or bulk e-mail.
Thu 2025-11-06 14:11:49.957: [21754962] --> EHLO mailhub.kobexindo.com
Thu 2025-11-06 14:11:49.964: [21754962] <-- 250-id1.serverismaya.com 
Hello mailhub.kobexindo.com [202.150.137.87]

Thu 2025-11-06 14:11:49.964: [21754962] <-- 250-SIZE 52428800
Thu 2025-11-06 14:11:49.964: [21754962] <-- 250-LIMITS MAILMAX=1000 
RCPTMAX=5

Thu 2025-11-06 14:11:49.964: [21754962] <-- 250-8BITMIME
Thu 2025-11-06 14:11:49.964: [21754962] <-- 250-PIPELINING
Thu 2025-11-06 14:11:49.964: [21754962] <-- 250-PIPECONNECT
Thu 2025-11-06 14:11:49.964: [21754962] <-- 250-STARTTLS
Thu 2025-11-06 14:11:49.964: [21754962] <-- 250 HELP
Thu 2025-11-06 14:11:49.964: [21754962] --> STARTTLS
Thu 2025-11-06 14:11:49.970: [21754962] <-- 220 TLS go ahead
Thu 2025-11-06 14:11:49.988: [21754962] SSL negotiation successful (TLS 
1.3, TLS_AES_256_GCM_SHA384)
Thu 2025-11-06 14:11:50.073: [21754962] SSL certificate is valid 
(matches gar.co.id and is signed by recognized CA)

Thu 2025-11-06 14:11:50.073: [21754962] --> EHLO mailhub.kobexindo.com
Thu 2025-11-06 14:11:50.080: [21754962] <-- 250-id1.serverismaya.com 
Hello mailhub.kobexindo.com [202.150.137.87]

Thu 2025-11-06 14:11:50.080: [21754962] <-- 250-SIZE 52428800
Thu 2025-11-06 14:11:50.080: [21754962] <-- 250-LIMITS MAILMAX=1000 
RCPTMAX=5

Thu 2025-11-06 14:11:50.080: [21754962] <-- 250-8BITMIME
Thu 2025-11-06 14:11:50.080: [21754962] <-- 250-PIPELINING
Thu 2025-11-06 14:11:50.080: [21754962] <-- 250-PIPECONNECT
Thu 2025-11-06 14:11:50.080: [21754962] <-- 250-AUTH PLAIN LOGIN
Thu 2025-11-06 14:11:50.080: [21754962] <-- 250 HELP
Thu 2025-11-06 14:11:50.080: [21754962] --> MAIL 
From: SIZE=6190

Thu 2025-11-06 14:11:50.080: [21754962] --> RCPT To:
Thu 2025-11-06 14:11:50.080: [21754962] --> DATA
Thu 2025-11-06 14:11:50.088: [21754962] <-- 250 OK
Thu 2025-11-06 14:12:10.199: [21754962] <-- 250 Accepted
Thu 2025-11-06 14:12:10.199: [21754962] <-- 354 Enter message, ending 
with "." on a line by itself
Thu 2025-11-06 14:12:10.199: [21754962] Sending 
 to [202.73.26.211]

Thu 2025-11-06 14:12:10.199: [21754962] Transfer Complete
Thu 2025-11-06 14:12:10.255: [21754962] <-- 550-DKIM: encountered the 
following problem validating kpsmining.com:

Thu 2025-11-06 14:12:10.255: [21754962] <-- 550 pubkey_unavailable
Thu 2025-11-06 14:12:10.255: [21754962] --> QUIT
Thu 2025-11-06 14:12:10.259: [21754962] Creating delivery failure DSN...
Thu 2025-11-06 14:12:10.259: [21754962] * Recipient: 
[email protected]

Thu 2025-11-06 14:12:10.259: [21754962] * Session-ID: 21754962
Thu 2025-11-06 14:12:10.259: [21754962] * Queue-ID: pd3501001591482.msg
Thu 2025-11-06 14:12:10.259: [21754962] * Message-ID: 
[email protected]

Thu 2025-11-06 14:12:10.259: [21754962] --- End DSN message creation
Thu 2025-11-06 14:12:10.262: [21754962] <-- 221 id1.serverismaya.com 
closing connection
Thu 2025-11-06 14:12:10.262: [21754962] SMTP session terminated (Bytes 
in/out: 4109/6829)



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[Mdaemon-L] <-- 550-DKIM: encountered the following problem validating kisi-am.co.id:

2021-06-04 Terurut Topik Syafril Hermansyah via Mdaemon-L 

On 04/06/21 15.18, zain.adriansyah via Mdaemon-L wrote:

Apa ada yang perlu kami setting di DKIM verification nya..?



DKIM verification itu untuk incoming mail, tercatat di smtp-in log.


Fri 2021-06-04 15:08:29.339: Sending 
 to [103.28.13.102]
Fri 2021-06-04 15:08:40.164: Transfer Complete
Fri 2021-06-04 15:08:40.630: <-- 550-DKIM: encountered the following problem 
validating kisi-am.co.id:
Fri 2021-06-04 15:08:40.630: <-- 550 pubkey_unavailable



Ini adalah log transaksi di smtp-out log, untuk pengiriman mail ke internet.

Mailnya ditolak receiver karena DKIM record belum di declare (dibuatkan) 
di authoritative DNS domain kisi-am.co.id, padahal di message header ada 
DKIM signingnya.


Lihat cara mengaktifkan DKIM dan cara testnya dari arsip milis berikut

https://www.mail-archive.com/[email protected]/msg46104.html
https://www.mail-archive.com/[email protected]/msg46105.html



$ host -t txt MDaemon._domainkey.kisi-am.co.id
Host MDaemon._domainkey.kisi-am.co.id not found: 3(NXDOMAIN)


Fri 2021-06-04 15:18:40.757: [01024226] <-- MAIL 
From: SIZE=197475
Fri 2021-06-04 15:18:42.200: [01024226] * DKIM-Signature 1: v=1; a=rsa-sha256; 
c=simple; d=kisi-am.co.id; s=MDaemon; t=1622794720; x=1623399520; 
[email protected]; q=dns/txt; 






--
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 21.0.2 64bit
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

Hanya dia yg mempunyai keberanian yg sesungguhnya, yg mampu menanggung 
beban dari pengalaman yg seburuk-buruknya yg bisa dialami manusia dg 
sikap bijaksana

-- william Shakepeare, 1564-1616



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[MDaemon-L] 550-DKIM: encountered the following problem validating

2015-03-03 Terurut Topik Syafril Hermansyah 
On 2015-03-03 17:51, sartono wrote:
> user kami mengalami error dalam mengirim email ke salah satu customer
> kami, dengan error log spt ini :

> [986540] <-- 550-DKIM: encountered the following problem validating 
> tugu-re.com:
> 
>   [986540] <-- 550 pubkey_unavailable

> ini karena Option DKIM atau dari sisi mereka ya pak ?

Kalau menurut errornya MDaemon mengaktifkan DKIM signing akan tetapi
DKIM DNS record belum dibuatkan.

Coba periksa apa memang aktif DKIM sign nya.

http://mdaemon.dutaint.co.id/mdaemon/14.5/index.html?security--dkim_sign.htm

[ ] Sign eligible outbound messages using DKIM

harusnya disable seperti diatas.

Kalau ingin mengaktifkan DKIM signing maka buat DKIM DNS record di
authoritative DNS domain Anda (ns1.javanic.com/ns2.jamnic.com), lihat
caranya dari tips berikut

http://www.mail-archive.com/mdaemon-l%40dutaint.com/msg19445.html

-- 
syafril
---
Syafril Hermansyah
MDaemon-L Moderators, running MDaemon 15.0-64 Beta RC3, SP 4.5-64
Harap tidak cc: atau kirim ke private mail untuk masalah MDaemon.

We do not remember days, we remember moments.
--- Cesare Pavese


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[MDaemon-L] 550-DKIM: encountered the following problem validating

2015-03-03 Terurut Topik sartono 

Dear Pak Syafril,

user kami mengalami error dalam mengirim email ke salah satu customer 
kami, dengan error log spt ini :


[986540] Session 986540; child 0002

[986540] Parsing message 

[986540] *From: [email protected] 

[986540] *To: [email protected] 

[986540] *Subject: RE: FAC. OFFER CAR PT. Singa Mas Indonesia

[986540] *Size (bytes): 54828

[986540] *Message-ID: >


[986540] *Route slip host: fairfax-ins.com

[986540] *Route slip port: 25

[986540] *This message is 0 minutes old; it has 60 minutes left in this 
queue


[986540] Attempting SMTP connection to [fairfax-ins.com]

[986540] Resolving MX records for [fairfax-ins.com] (DNS Server: 
202.137.3.110)...


[986540] *P=000 S=000 D=fairfax-ins.com TTL=(240) MX=[fairfax-ins.com]

[986540] Attempting SMTP connection to [fairfax-ins.com:25]

[986540] Resolving A record for [fairfax-ins.com] (DNS Server: 
202.137.3.110)...


[986540] *D=fairfax-ins.com TTL=(232) A=[103.31.224.58]

[986540] Attempting SMTP connection to [103.31.224.58:25]

[986540] Waiting for socket connection...

[986540] *Connection established (192.168.0.245:53746 -> 103.31.224.58:25)

[986540] Waiting for protocol to start...

[986540] <-- 220-beruang.fastnsecure.net ESMTP Exim 4.84 #2 Tue, 03 Mar 
2015 09:39:01 +0700


[986540] <-- 220-We do not authorize the use of this system to transport 
unsolicited,


[986540] <-- 220 and/or bulk e-mail.

[986540] --> EHLO mail.tugu-re.com

[986540] <-- 250-beruang.fastnsecure.net Hello mail.tugu-re.com 
[202.137.21.180]


[986540] <-- 250-SIZE 52428800

[986540] <-- 250-8BITMIME

[986540] <-- 250-PIPELINING

[986540] <-- 250-AUTH PLAIN LOGIN

[986540] <-- 250-STARTTLS

[986540] <-- 250 HELP

[986540] --> STARTTLS

[986540] <-- 220 TLS go ahead

[986540] SSL negotiation successful (TLS 1.2, 2048 bit key exchange, 128 
bit AES encryption)


[986540] --> EHLO mail.tugu-re.com

[986540] <-- 250-beruang.fastnsecure.net Hello mail.tugu-re.com 
[202.137.21.180]


[986540] <-- 250-SIZE 52428800

[986540] <-- 250-8BITMIME

[986540] <-- 250-PIPELINING

[986540] <-- 250-AUTH PLAIN LOGIN

[986540] <-- 250 HELP

[986540] --> MAIL From:mailto:[email protected]>> 
SIZE=54828


[986540] <-- 250 OK

[986540] --> RCPT To:mailto:[email protected]>>

[986540] <-- 250 Accepted

[986540] --> RCPT To:mailto:[email protected]>>

[986540] <-- 250 Accepted

[986540] --> RCPT To:>


[986540] <-- 250 Accepted

[986540] --> DATA

[986540] <-- 354 Enter message, ending with "." on a line by itself

[986540] Sending  to 
[103.31.224.58]


[986540] Transfer Complete

[986540] <-- 550-DKIM: encountered the following problem validating 
tugu-re.com:


[986540] <-- 550 pubkey_unavailable

[986540] --> QUIT



=End Transcript=




ini karena Option DKIM atau dari sisi mereka ya pak ? Terimakasih untuk 
case sebelumnya pak, sudah bisa Solved.


Salam
Sartono


Disclaimer :
This message is for designated recipient only and may contain privileged, proprietary, or otherwise private information. 
If you have received it in error, please notify the sender immediately and delete the original. 
Any other use of the email by you is prohibited. 
No responsibility is accepted by PT. Tugu Reasuransi Indonesia for any loss

or damage arising as a result of e-mail transmission or any way from its use.

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