[Mdaemon-L] email dari ikea tidak bisa masuk

2026-01-07 Terurut Topik Syafril Hermansyah via Mdaemon-L 

On 1/8/26 10:21, Rievo Niemrod Efraim via Mdaemon-L wrote:

https://id.wikipedia.org/wiki/Indonesia_Internet_Exchange

Pak Syafril untuk sudah kami info ke support isp kami

Ada pertanyaan dari support

"kira kira apakah possible Pak semisal terjadi ketika traffic sedang penuh ?"



Iya, tetapi pada Tue 2026-01-06 23:20:54 saat traffic lengang, ternyata 
sender time out juga saat kirim mail DATA jadi memang data transfer rate 
yang lambat.



https://www.geeksforgeeks.org/computer-science-fundamentals/what-is-data-transfer-rate/



Pilihan lain, siapkan MX backup yang server nya punya koneksi internet yang 
cepat, boleh di Office 365 (outlook.com) atau mail hoster atau ISP.

  MX backup ini seperti apa ?
sepertinya ribet ya untuk buat ini ?



Tidak terlalu repot, walau memang butuh sedikit ubahan di server 
bb.ptbmi.com agar mail untuk domain [ptbmi.com] yang masuk lewat MX 
backup di terima.


https://en.wikipedia.org/wiki/MX_record

Jika sender server kirim mail ke domain yang punya MX backup, maka saat 
terjadi kegagalan kirim ke primary MX akan otomatis di reroute ke 
secondary MX.


https://www.aurorasendcloud.com/blog/mx-records


Kelemahan MX backup pada umumnya adalah jadi sasaran tembak dari spammer 
dengan alasan

1. MX backup umumnya tidak punya informasi daftar akun yang valid.
2. MX backup umumnya di trusted oleh primary MX.



--
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 26.0.0 Beta A
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

Tidak ada yg pernah menjadi nyata sampai dialami. Bahkan peribahasa 
bukanlah peribahasa bagi Anda sampai kehidupan Anda tlh menggambarkannya

-- John Keats


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke [email protected]
Henti Langgan: Kirim mail ke [email protected]
Versi terakhir: MDaemon 25.5.2, SecurityGateway 11.0.4

[Mdaemon-L] email dari ikea tidak bisa masuk

2026-01-07 Terurut Topik Rievo Niemrod Efraim via Mdaemon-L 
> Koneksinya time out saat DATA transfer lebih dari 10 menit itu indikasi 
> transfer rate nya pelan, kurang dari 1 KBps (kurang dari 10 Kbyte per second).

> Hubungi ISP apakah koneksi dari server di Melbourne, Australia bisa di 
> percepat.
> Server MDaemon saya bisa terima mail dari domain @ikea.co.id, walau memang 
> transfer rate nya jauh lebih lambat dibandingkan dari domain lain yang 
> hosting di server Amerika Utara, > Asia Tenggara, Asia Timur apalagi dari 
> server yang lokasinya di Indonesia, karena Indonesia ada Internet Exchange 
> yang kuat

> https://id.wikipedia.org/wiki/Indonesia_Internet_Exchange
Pak Syafril untuk sudah kami info ke support isp kami 

Ada pertanyaan dari support

"kira kira apakah possible Pak semisal terjadi ketika traffic sedang penuh ?"


> Pilihan lain, siapkan MX backup yang server nya punya koneksi internet yang 
> cepat, boleh di Office 365 (outlook.com) atau mail hoster atau ISP.
 MX backup ini seperti apa ?
sepertinya ribet ya untuk buat ini ?

[Mdaemon-L] email dari ikea tidak bisa masuk

2026-01-07 Terurut Topik Syafril Hermansyah via Mdaemon-L 

On 1/7/26 16:47, Rievo Niemrod Efraim via Mdaemon-L wrote:

Ini setelah saya hapus dns nya msih belum terima
Berikut log nya




Wed 2026-01-07 16:31:44.431: [57306302] <-- DATA
Wed 2026-01-07 16:31:44.432: [57306302] --> 354 Enter mail, end with 
.
Wed 2026-01-07 16:43:06.180: [57306302] Connection timed out!



Koneksinya time out saat DATA transfer lebih dari 10 menit itu indikasi 
transfer rate nya pelan, kurang dari 1 KBps (kurang dari 10 Kbyte per 
second).


Hubungi ISP apakah koneksi dari server di Melbourne, Australia bisa di 
percepat.
Server MDaemon saya bisa terima mail dari domain @ikea.co.id, walau 
memang transfer rate nya jauh lebih lambat dibandingkan dari domain lain 
yang hosting di server Amerika Utara, Asia Tenggara, Asia Timur apalagi 
dari server yang lokasinya di Indonesia, karena Indonesia ada Internet 
Exchange yang kuat


https://id.wikipedia.org/wiki/Indonesia_Internet_Exchange

https://iix.net.id/history-of-iix/
https://openixp.net/

Pilihan lain, siapkan MX backup yang server nya punya koneksi internet 
yang cepat, boleh di Office 365 (outlook.com) atau mail hoster atau ISP.




--
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 26.0.0 Beta A
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

It is never too late - in fiction or in life - to revise.
-- Nancy Thayer


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke [email protected]
Henti Langgan: Kirim mail ke [email protected]
Versi terakhir: MDaemon 25.5.2, SecurityGateway 11.0.4

[Mdaemon-L] email dari ikea tidak bisa masuk

2026-01-07 Terurut Topik Rievo Niemrod Efraim via Mdaemon-L 
> Sender host kehabisan waktu delivery sehingga memutus koneksi (time out), ini 
> dampak dari koneksi lambat (DATA transfer rate dibawah 1 KBps).
> Dhi sender akan retry to send, ditunggu saja.

>>  Tue 2026-01-06 23:22:54.957: [57224203] *  DNS: 60 second wait for DNS 
>> response exceeded (DNS Server: 103.88.88.99)


> Name server domain ikea.co.id juga lambat dan sulit di resolve oleh DNS 
> server yang sibuk.
> Dihapus saja isian 103.88.88.99.


> https://mdaemon.dutaint.com/mdaemon/25.5.0/default-domain-and-servers_dns.html



Sore pak
Ini setelah saya hapus dns nya msih belum terima 
Berikut log nya 

Wed 2026-01-07 16:43:05.182: --
Wed 2026-01-07 16:31:39.732: [57306302] Session 57306302; child 0055
Wed 2026-01-07 16:31:39.732: [57306302] Accepting SMTP connection from 
103.96.23.124:31491 to 172.16.0.6:25
Wed 2026-01-07 16:31:39.732: [57306302] Location Screen says connection is from 
Australia, Oceania
Wed 2026-01-07 16:31:39.738: [57306302] --> 220 bb.ptbmi.com ESMTP MDaemon 
25.5.1; Wed, 07 Jan 2026 16:31:39 +0700
Wed 2026-01-07 16:31:40.022: [57306302] <-- EHLO 
au-smtp-delivery-124.mimecast.com
Wed 2026-01-07 16:31:40.022: [57306302] --> 250-bb.ptbmi.com Hello 
au-smtp-delivery-124.mimecast.com [103.96.23.124], pleased to meet you
Wed 2026-01-07 16:31:40.022: [57306302] --> 250-ETRN
Wed 2026-01-07 16:31:40.022: [57306302] Location Screening hiding AUTH from 
country Australia, Oceania
Wed 2026-01-07 16:31:40.022: [57306302] --> 250-8BITMIME
Wed 2026-01-07 16:31:40.022: [57306302] --> 250-ENHANCEDSTATUSCODES
Wed 2026-01-07 16:31:40.022: [57306302] --> 250-PIPELINING
Wed 2026-01-07 16:31:40.022: [57306302] --> 250-CHUNKING
Wed 2026-01-07 16:31:40.022: [57306302] --> 250 SIZE 36700160
Wed 2026-01-07 16:31:40.309: [57306302] <-- MAIL FROM:
Wed 2026-01-07 16:31:40.313: [57306302] Performing PTR lookup 
(124.23.96.103.IN-ADDR.ARPA)
Wed 2026-01-07 16:31:42.784: [57306302] *  D=124.23.96.103.in-addr.arpa 
TTL=(1378) PTR=[au-smtp-delivery-124.mimecast.com]
Wed 2026-01-07 16:31:43.033: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[180.189.28.124]
Wed 2026-01-07 16:31:43.033: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[216.145.217.124]
Wed 2026-01-07 16:31:43.033: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[103.96.23.124]
Wed 2026-01-07 16:31:43.033: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[124.47.189.124]
Wed 2026-01-07 16:31:43.033: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[103.96.21.124]
Wed 2026-01-07 16:31:43.033: [57306302]  End PTR results
Wed 2026-01-07 16:31:43.034: [57306302] Performing IP lookup 
(au-smtp-delivery-124.mimecast.com)
Wed 2026-01-07 16:31:43.050: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[103.96.21.124]
Wed 2026-01-07 16:31:43.050: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[180.189.28.124]
Wed 2026-01-07 16:31:43.050: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[216.145.217.124]
Wed 2026-01-07 16:31:43.050: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[103.96.23.124]
Wed 2026-01-07 16:31:43.050: [57306302] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(5) A=[124.47.189.124]
Wed 2026-01-07 16:31:43.050: [57306302]  End IP lookup results
Wed 2026-01-07 16:31:43.053: [57306302] Performing IP lookup (ikea.co.id)
Wed 2026-01-07 16:31:43.116: [57306302] *  D=ikea.co.id TTL=(0) 
A=[3.175.207.117]
Wed 2026-01-07 16:31:43.116: [57306302] *  D=ikea.co.id TTL=(0) 
A=[3.175.207.105]
Wed 2026-01-07 16:31:43.116: [57306302] *  D=ikea.co.id TTL=(0) 
A=[3.175.207.110]
Wed 2026-01-07 16:31:43.116: [57306302] *  D=ikea.co.id TTL=(0) A=[3.175.207.38]
Wed 2026-01-07 16:31:43.146: [57306302] *  P=010 S=000 D=ikea.co.id TTL=(5) 
MX=[au-smtp-inbound-1.mimecast.com]
Wed 2026-01-07 16:31:43.146: [57306302] *  P=010 S=001 D=ikea.co.id TTL=(5) 
MX=[au-smtp-inbound-2.mimecast.com]
Wed 2026-01-07 16:31:43.164: [57306302] *  D=au-smtp-inbound-1.mimecast.com 
TTL=(3) A=[103.96.22.26]
Wed 2026-01-07 16:31:43.164: [57306302] *  D=au-smtp-inbound-1.mimecast.com 
TTL=(3) A=[103.96.20.26]
Wed 2026-01-07 16:31:43.180: [57306302] *  D=au-smtp-inbound-2.mimecast.com 
TTL=(3) A=[103.96.22.26]
Wed 2026-01-07 16:31:43.180: [57306302] *  D=au-smtp-inbound-2.mimecast.com 
TTL=(3) A=[103.96.20.26]
Wed 2026-01-07 16:31:43.180: [57306302]  End IP lookup results
Wed 2026-01-07 16:31:43.260: [57306302] --> 250 2.1.0 Sender OK
Wed 2026-01-07 16:31:43.544: [57306302] <-- RCPT TO:
Wed 2026-01-07 16:31:43.546: [57306302] Performing DNS-BL lookup (103.96.23.124 
- connecting IP)
Wed 2026-01-07 16:31:43.815: [57306302] *  b.barracudacentral.org - passed
Wed 2026-01-07 16:31:43.896: [57306302] *  zen.spamhaus.org - passed
Wed 2026-01-07 16:31:43.896: [57306302]  End DNS-BL results
Wed 2026-01-07 16:31:44.078: [57306302] --> 250 2.1.5 Recipient OK
Wed 2026-01-07 16:31:44.431: [57306302] <-- DATA
Wed 2026-01-07 16:31:44.432: [57306302] --> 354 Enter mai

[Mdaemon-L] email dari ikea tidak bisa masuk

2026-01-06 Terurut Topik Syafril Hermansyah via Mdaemon-L 

On 1/7/26 09:54, Rievo Niemrod Efraim via Mdaemon-L wrote:

Pak Syafril, mohon bantuannya ini ada email dari ikea tidak masuk




Tue 2026-01-06 23:24:55.713: [57224203] --> 354 Enter mail, end with 
.
Tue 2026-01-06 23:35:54.062: [57224203] Connection timed out!
Tue 2026-01-06 23:35:54.063: [57224203] SMTP session terminated (Bytes in/out: 
119/350)



Sender host kehabisan waktu delivery sehingga memutus koneksi (time 
out), ini dampak dari koneksi lambat (DATA transfer rate dibawah 1 KBps).

Dhi sender akan retry to send, ditunggu saja.


Tue 2026-01-06 23:22:54.957: [57224203] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 103.88.88.99)



Name server domain ikea.co.id juga lambat dan sulit di resolve oleh DNS 
server yang sibuk.

Dihapus saja isian 103.88.88.99.


https://mdaemon.dutaint.com/mdaemon/25.5.0/default-domain-and-servers_dns.html






--
syafril

Syafril Hermansyah

MDaemon-L Moderator, run MDaemon 26.0.0 Beta A
Mohon tidak kirim private mail (atau cc:) untuk masalah MDaemon.

Rasa takut adalah naluri, rasa berani adalah kemenangan: kemauan 
mengbungkam rasa takut dan menyembunyikannya dibawah rasa berani

-- Comtese Diane, 1829-1899


--
--[mdaemon-l]--
Milis ini untuk Diskusi antar pengguna MDaemon Mail Server di Indonesia

Netiket: https://wiki.openstack.org/wiki/MailingListEtiquette
Arsip: http://mdaemon-l.dutaint.com
Dokumentasi : http://mdaemon.dutaint.com
Berlangganan: Kirim mail ke [email protected]
Henti Langgan: Kirim mail ke [email protected]
Versi terakhir: MDaemon 25.5.2, SecurityGateway 11.0.4

[Mdaemon-L] email dari ikea tidak bisa masuk

2026-01-06 Terurut Topik Rievo Niemrod Efraim via Mdaemon-L 
Selamat Pagi

Pak Syafril, mohon bantuannya ini ada email dari ikea tidak masuk

Terima kasih
Rievo

Tue 2026-01-06 23:35:42.964: --
Tue 2026-01-06 23:20:54.091: [57224203] Session 57224203; child 0004
Tue 2026-01-06 23:20:54.091: [57224203] Accepting SMTP connection from 
103.96.21.124:28663 to 172.16.0.6:25
Tue 2026-01-06 23:20:54.091: [57224203] Location Screen says connection is from 
Australia, Oceania
Tue 2026-01-06 23:20:54.092: [57224203] --> 220 bb.ptbmi.com ESMTP MDaemon 
25.5.1; Tue, 06 Jan 2026 23:20:54 +0700
Tue 2026-01-06 23:20:54.390: [57224203] <-- EHLO 
au-smtp-delivery-124.mimecast.com
Tue 2026-01-06 23:20:54.391: [57224203] --> 250-bb.ptbmi.com Hello 
au-smtp-delivery-124.mimecast.com [103.96.21.124], pleased to meet you
Tue 2026-01-06 23:20:54.391: [57224203] --> 250-ETRN
Tue 2026-01-06 23:20:54.391: [57224203] Location Screening hiding AUTH from 
country Australia, Oceania
Tue 2026-01-06 23:20:54.391: [57224203] --> 250-8BITMIME
Tue 2026-01-06 23:20:54.391: [57224203] --> 250-ENHANCEDSTATUSCODES
Tue 2026-01-06 23:20:54.391: [57224203] --> 250-PIPELINING
Tue 2026-01-06 23:20:54.391: [57224203] --> 250-CHUNKING
Tue 2026-01-06 23:20:54.391: [57224203] --> 250 SIZE 36700160
Tue 2026-01-06 23:20:54.694: [57224203] <-- MAIL 
FROM:
Tue 2026-01-06 23:20:54.697: [57224203] Performing PTR lookup 
(124.21.96.103.IN-ADDR.ARPA)
Tue 2026-01-06 23:20:54.893: [57224203] *  D=124.21.96.103.IN-ADDR.ARPA 
TTL=(1440) PTR=[au-smtp-delivery-124.mimecast.com]
Tue 2026-01-06 23:20:54.909: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[180.189.28.124]
Tue 2026-01-06 23:20:54.909: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[124.47.189.124]
Tue 2026-01-06 23:20:54.909: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[103.96.23.124]
Tue 2026-01-06 23:20:54.909: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[216.145.217.124]
Tue 2026-01-06 23:20:54.909: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[103.96.21.124]
Tue 2026-01-06 23:20:54.909: [57224203]  End PTR results
Tue 2026-01-06 23:20:54.910: [57224203] Performing IP lookup 
(au-smtp-delivery-124.mimecast.com)
Tue 2026-01-06 23:20:54.926: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[216.145.217.124]
Tue 2026-01-06 23:20:54.926: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[103.96.21.124]
Tue 2026-01-06 23:20:54.926: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[180.189.28.124]
Tue 2026-01-06 23:20:54.926: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[124.47.189.124]
Tue 2026-01-06 23:20:54.926: [57224203] *  D=au-smtp-delivery-124.mimecast.com 
TTL=(4) A=[103.96.23.124]
Tue 2026-01-06 23:20:54.926: [57224203]  End IP lookup results
Tue 2026-01-06 23:20:54.929: [57224203] Performing IP lookup (ikea.co.id)
Tue 2026-01-06 23:21:54.940: [57224203] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 103.88.88.99)
Tue 2026-01-06 23:21:54.956: [57224203] *  D=ikea.co.id TTL=(0) A=[13.33.88.74]
Tue 2026-01-06 23:21:54.956: [57224203] *  D=ikea.co.id TTL=(0) A=[13.33.88.24]
Tue 2026-01-06 23:21:54.956: [57224203] *  D=ikea.co.id TTL=(0) A=[13.33.88.105]
Tue 2026-01-06 23:21:54.956: [57224203] *  D=ikea.co.id TTL=(0) A=[13.33.88.99]
Tue 2026-01-06 23:22:54.957: [57224203] *  DNS: 60 second wait for DNS response 
exceeded (DNS Server: 103.88.88.99)
Tue 2026-01-06 23:22:54.974: [57224203] *  P=010 S=000 D=ikea.co.id TTL=(3) 
MX=[au-smtp-inbound-2.mimecast.com]
Tue 2026-01-06 23:22:54.974: [57224203] *  P=010 S=001 D=ikea.co.id TTL=(3) 
MX=[au-smtp-inbound-1.mimecast.com]
Tue 2026-01-06 23:22:54.991: [57224203] *  D=au-smtp-inbound-2.mimecast.com 
TTL=(3) A=[103.96.22.26]
Tue 2026-01-06 23:22:54.991: [57224203] *  D=au-smtp-inbound-2.mimecast.com 
TTL=(3) A=[103.96.20.26]
Tue 2026-01-06 23:22:55.006: [57224203] *  D=au-smtp-inbound-1.mimecast.com 
TTL=(0) A=[103.96.22.26]
Tue 2026-01-06 23:22:55.007: [57224203] *  D=au-smtp-inbound-1.mimecast.com 
TTL=(0) A=[103.96.20.26]
Tue 2026-01-06 23:22:55.007: [57224203]  End IP lookup results
Tue 2026-01-06 23:22:55.007: [57224203] --> 250 2.1.0 Sender OK
Tue 2026-01-06 23:22:55.300: [57224203] <-- RCPT TO:
Tue 2026-01-06 23:22:55.304: [57224203] Performing DNS-BL lookup (103.96.21.124 
- connecting IP)
Tue 2026-01-06 23:22:55.323: [57224203] *  b.barracudacentral.org - passed
Tue 2026-01-06 23:24:55.391: [57224203] *  zen.spamhaus.org - ignored - 
127.255.255.254
Tue 2026-01-06 23:24:55.391: [57224203]  End DNS-BL results
Tue 2026-01-06 23:24:55.392: [57224203] --> 250 2.1.5 Recipient OK
Tue 2026-01-06 23:24:55.689: [57224203] <-- DATA
Tue 2026-01-06 23:24:55.713: [57224203] --> 354 Enter mail, end with 
.
Tue 2026-01-06 23:35:54.062: [57224203] Connection timed out!
Tue 2026-01-06 23:35:54.063: [57224203] SMTP session terminated (Bytes in/out: 
119/350)
Tue 2026-01-06 23:35:54.063: --

--
--[mdaemon-l]--