Drones delivering drinks in a crowded restaurant? It’s not as crazy as it
sounds.


<http://www.washingtonpost.com/blogs/innovations/wp/2015/02/13/drones-delivering-drinks-in-a-crowded-restaurant-its-not-as-crazy-as-it-sounds/#>

<http://www.washingtonpost.com/blogs/innovations/wp/2015/02/13/drones-delivering-drinks-in-a-crowded-restaurant-its-not-as-crazy-as-it-sounds/#>
   By Matt McFarland
<http://www.washingtonpost.com/people/matt-mcfarland> February
13 at 7:00 AM <matthew.mcfarl...@washpost.com?subject=Reader feedback for
'Drones delivering drinks in a crowded restaurant? It’s not as crazy as it
sounds.'>

It’s noisy, but you don’t have to tip it. (Infinium Robotics)

A Singapore restaurant plans to use drones to transport food and drinks
from the kitchen to a wait station near customers’ tables by the end of
this year.

Infinium Robotics, the Singapore company that’s developing the drones for
restaurant chain Timbre, showed off the technology here:

It has spent the past two weeks testing the technology at the restaurant
before it opens each night for business.

Delivering plates of food and drink to individual tables sounds like a
recipe for disaster. How does the drone know where to hover? What if
someone bumps into the drone or is standing in its way?

While Infinium Robotics claims it’s all technically possible, Timbre won’t
be delivering food from the kitchen straight to customers’ tables. It wants
to preserve a human touch. So the drones will fly from the kitchen to two
stations frequented by waiters. The routes are 30 and 60 feet. The drones
are programmed to fly no lower than 8½ feet, so as not to crash into any
guests.

“There’s no chance at all you will hit anything,” says Infinium Robotics
chief executive Junyang Woon.

The drones automatically charge while waiting in the kitchen. After the
chef puts an order on the drone, he hits a button on a keypad and the drone
automatically flies to one of two wait stations. Sense-and-avoid technology
built into the drone won’t allow it to land at the wait station if anything
is in its way. The drones are also equipped with sonar and an infrared
sensor.

A waiter then removes the food or drink from the drone and hits a button
that sends it back to the kitchen. The 5 1/3-pound drones can carry just
over four pounds of food. Infinium Robotics, which develops the hardware
and software, is working on a model that will carry twice as much food.

Woon says this isn’t just a gimmick or marketing stunt to help restaurants
draw in customers. He points out that unlike a human or traditional robot,
the drone flies above congested areas, providing more efficient service.

“Its job is to help the waiters, to alleviate some of their mundane tasks,”
Woon said. “If they let the robots do the job they can concentrate on
interacting with customers to bring about higher customer satisfaction and
dining experience.”
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