Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Rusty Cullens
] Rusty AWOL? Gang Is Rusty away or something? I've been trying to get an answer from him for three weeks on a product that I was charged for but which never was shipped. I doubt it is an email issue, since he has no trouble taking the orders by email, yet my emails to him have gone

Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Rusty Cullens
:20 AM Subject: Re: [MBZ] Rusty AWOL? I own an on-line business and I get over 300 legitimate emails a day. I'm sure that Rusty gets more - just call him. Thanks, Tom Hargrave www.kegkits.com http://www.kegkits.com/JABF/ 256-656-1924 -Original Message- From: mercedes-boun

Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Rusty Cullens
] Rusty AWOL? When I order car parts, I generally have a long list of very specific items. I don't mind calling to discuss it after sending an e-mail, but if I have to list all of the parts over the phone it will take a long time, and there will almost certainly be mistakes in the order

Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Rusty Cullens
The website NEVER works, nor do you. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Gary Hurst jabbahur...@gmail.com To: Mercedes Discussion List mercedes@okiebenz.com Sent: Friday, May 01, 2009 7:57 PM Subject: Re: [MBZ] Rusty AWOL

Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Bob Rentfro
: Tom Hargrave tharg...@hiwaay.net To: 'Mercedes Discussion List' mercedes@okiebenz.com Sent: Friday, May 01, 2009 9:20 AM Subject: Re: [MBZ] Rusty AWOL? I own an on-line business and I get over 300 legitimate emails a day. I'm sure that Rusty gets more - just call him. Thanks, Tom

Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Gary Hurst
: Tom Hargrave tharg...@hiwaay.net To: 'Mercedes Discussion List' mercedes@okiebenz.com Sent: Friday, May 01, 2009 9:20 AM Subject: Re: [MBZ] Rusty AWOL? I own an on-line business and I get over 300 legitimate emails a day. I'm sure that Rusty gets more - just call him. Thanks, Tom Hargrave

Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Gary Hurst
here. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Tom Hargrave tharg...@hiwaay.net To: 'Mercedes Discussion List' mercedes@okiebenz.com Sent: Friday, May 01, 2009 9:20 AM Subject: Re: [MBZ] Rusty AWOL? I own an on-line

Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Dwight E. Giles, Jr
-boun...@okiebenz.com] On Behalf Of Rusty Cullens Sent: Monday, May 04, 2009 11:50 AM To: Mercedes Discussion List Subject: Re: [MBZ] Rusty AWOL? The website NEVER works, nor do you. Rusty Cullens BuyMBparts, Inc. Tel 1-800-741-5252 Fax 770-454-9745 - Original Message - From: Gary Hurst

Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Gary Hurst
] Rusty AWOL? that's why i buy stuff online from the website! actually, i talk to him about every day, but not today. probably best to call at 1-800-741-5252 On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann bruckma...@transcontinental.ca wrote: Gang Is Rusty away or something? I've been

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Kaleb C. Striplin
Because if he does owe you $200 worth of stuff and you are not getting a response from email, the logic would say to call. Calling up there is usually best anyway as Rusty seems to get behind on his emails. David Bruckmann wrote: I don't see why I should have to be making phone calls to

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Curt Raymond
: David Bruckmann bruckma...@transcontinental.ca Subject: Re: [MBZ] Rusty AWOL? To: mercedes@okiebenz.com Message-ID: f06240800c62029657...@[192.168.1.107] Content-Type: text/plain; charset=us-ascii I don't see why I should have to be making phone calls to chase a vendor who owes me $200 of stuff

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Tom Hargrave
...@okiebenz.com] On Behalf Of Curt Raymond Sent: Friday, May 01, 2009 8:03 AM To: mercedes@okiebenz.com Subject: Re: [MBZ] Rusty AWOL? Because its polite thats why. He probably gets a couple hundred emails a day. If you want proper service treat him like a human being, pick up the phone and ask whats up. Email

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Luther
is a way for people to snivel without having to fess up to it... -Curt Date: Thu, 30 Apr 2009 21:28:10 -0700 From: David Bruckmann bruckma...@transcontinental.ca Subject: Re: [MBZ] Rusty AWOL? To: mercedes@okiebenz.com Message-ID: f06240800c62029657...@[192.168.1.107] Content-Type: text/plain

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Allan Streib
On Fri, 01 May 2009 08:29 -0500, Luther benz-n-h...@gulseth.net wrote: The problem with the 21st century is that Email is the preferred way of communication, it's traceable by time and content. Sure seems that way, but there are a lot of businesses where phone calls and face-to-face still

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Curt Raymond
...@gulseth.net Subject: Re: [MBZ] Rusty AWOL? To: Mercedes Discussion List mercedes@okiebenz.com Message-ID: 49faf927.7080...@gulseth.net Content-Type: text/plain; charset=ISO-8859-1; format=flowed Wow, great customer service (I'm sorry to start with sarcasm).  Comments like Email is a way for people

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Allan Streib
On Fri, 01 May 2009 08:10 -0700, Curt Raymond curtlud...@yahoo.com wrote: If you want good service you call Have you noticed how the phone even trumps in-person presence? How many times have you been standing, waiting for attention at the FLAPS while the counter people take phone call after

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread tyler
When I order car parts, I generally have a long list of very specific items. I don't mind calling to discuss it after sending an e-mail, but if I have to list all of the parts over the phone it will take a long time, and there will almost certainly be mistakes in the order. This is why I've

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Mitch Haley
Allan Streib wrote: Have you noticed how the phone even trumps in-person presence? How many times have you been standing, waiting for attention at the FLAPS while the counter people take phone call after phone call... This Monday, for 1/2 hour, two guys there and they already had my part

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Kaleb C. Striplin
I usually prefer to just email him my list as well. Most of the time I will get on his website and IM him and tell him to check his email. tyler wrote: When I order car parts, I generally have a long list of very specific items. I don't mind calling to discuss it after sending an e-mail, but

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Loren Faeth
Actually, I think phone is best, but if you have a long list, get on the IM and then paste your list into the IM. I can't remember ever having Rusty ever get an order wrong. When I tried to order form the website, I got mistakes. Next place is to email the list and then call. Last place is

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Luther
I did my last order over IM and it worked well. Luther tyler wrote: When I order car parts, I generally have a long list of very specific items. I don't mind calling to discuss it after sending an e-mail, but if I have to list all of the parts over the phone it will take a long time, and

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Gary Hurst
. Wickford, RI -Original Message- From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com] On Behalf Of Gary Hurst Sent: Thursday, April 30, 2009 12:04 PM To: Mercedes Discussion List Subject: Re: [MBZ] Rusty AWOL? that's why i buy stuff online from the website

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Wonko the Sane
That is the key. When I am about to call Rusty, I IM him and say next phone call is me. For some reason, he still answers the phone. Damn'd Capitalist. On Fri, May 1, 2009 at 1:06 PM, Kaleb C. Striplin ka...@striplin.netwrote: I usually prefer to just email him my list as well. Most of the

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Wonko the Sane
...@okiebenz.com] On Behalf Of Gary Hurst Sent: Thursday, April 30, 2009 12:04 PM To: Mercedes Discussion List Subject: Re: [MBZ] Rusty AWOL? that's why i buy stuff online from the website! actually, i talk to him about every day, but not today. probably best to call at 1-800-741

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Jim Cathey
in the market for some sheep skin covers (a hell of a thing for a vegetarian to be buying!) Is it OK if nobody ate the sheep? -- Jim ___ http://www.okiebenz.com For new and used parts go to www.okiebenz.com To search list archives

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Loren Faeth
). 1990 300D 2.5t 160K miles. weWickford, RI -Original Message- From: mercedes-boun...@okiebenz.com [mailto: mercedes-boun...@okiebenz.com] On Behalf Of Gary Hurst Sent: Thursday, April 30, 2009 12:04 PM To: Mercedes Discussion List Subject: Re: [MBZ] Rusty AWOL? that's

Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Craig McCluskey
On Fri, 01 May 2009 22:06:57 -0500 Loren Faeth lfa...@leadingchange.com wrote: Yep, call the Q man and tell him you want the Iowa Special! I'll show you the ones he put in my 300D. Of course, in talking with Don, you have to specify which Q, since he's the IowaQ man ... Craig

[MBZ] Rusty AWOL?

2009-04-30 Thread David Bruckmann
Gang Is Rusty away or something? I've been trying to get an answer from him for three weeks on a product that I was charged for but which never was shipped. I doubt it is an email issue, since he has no trouble taking the orders by email, yet my emails to him have gone unanswered... I'd rather

Re: [MBZ] Rusty AWOL?

2009-04-30 Thread Gary Hurst
that's why i buy stuff online from the website! actually, i talk to him about every day, but not today. probably best to call at 1-800-741-5252 On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann bruckma...@transcontinental.ca wrote: Gang Is Rusty away or something? I've been trying to get

Re: [MBZ] Rusty AWOL?

2009-04-30 Thread Dwight E. Giles, Jr
-boun...@okiebenz.com] On Behalf Of Gary Hurst Sent: Thursday, April 30, 2009 12:04 PM To: Mercedes Discussion List Subject: Re: [MBZ] Rusty AWOL? that's why i buy stuff online from the website! actually, i talk to him about every day, but not today. probably best to call at 1-800-741-5252

Re: [MBZ] Rusty AWOL?

2009-04-30 Thread Gary Hurst
+ miles. (SOLD). 1990 300D 2.5t 160K miles. Wickford, RI -Original Message- From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com] On Behalf Of Gary Hurst Sent: Thursday, April 30, 2009 12:04 PM To: Mercedes Discussion List Subject: Re: [MBZ] Rusty AWOL? that's why i

Re: [MBZ] Rusty AWOL?

2009-04-30 Thread David Bruckmann
I don't see why I should have to be making phone calls to chase a vendor who owes me $200 of stuff. -- Message: 6 Date: Thu, 30 Apr 2009 12:04:07 -0400 From: Gary Hurst jabbahur...@gmail.com Subject: Re: [MBZ] Rusty AWOL? To: Mercedes Discussion List mercedes

Re: [MBZ] Rusty AWOL?

2009-04-30 Thread Gary Hurst
of stuff. -- Message: 6 Date: Thu, 30 Apr 2009 12:04:07 -0400 From: Gary Hurst jabbahur...@gmail.com Subject: Re: [MBZ] Rusty AWOL? To: Mercedes Discussion List mercedes@okiebenz.com Message-ID: 8b0e7cce0904300904s56125195wd5e6fb251379f...@mail.gmail.com