Silicon Valley company starts to take court disputes online
.
SAN FRANCISCO (AP) -- Imagine working out a divorce without hiring an attorney
or stepping into court or disputing the tax assessment on your home completely
online.
A Silicon Valley company is starting to make both possibilities a reality with
software that experts say represents the next wave of technology in which the
law is turned into computer code that can solve legal battles without the need
for a judge or attorney.
We're not quite at the Google car stage in law, but there are no conceptual or
technical barriers to what we're talking about, said Oliver Goodenough,
director of the Center for Legal Innovation at Vermont Law School, referring to
Google's self-driving car.
The computer programs, at least initially, have the ability to relieve
overburdened courts of small claims cases, traffic fines and some family law
matters. But Goodenough and other experts envision a future in which even more
complicated disputes are resolved online, and they say San Jose,
California-based Modria has gone far in developing software to realize that.
There is a version of the future when computers get so good that we trust them
to play this role in our society, and it lets us get justice to more people
because it's cheaper and more transparent, said Colin Rule, Modria's
co-founder.
Officials in Ohio are using Modria's software to resolve disputes over tax
assessments and keep them out of court, and a New York-based arbitration
association has deployed it to settle medical claims arising from certain types
of car crashes.
In the Netherlands, Modria software is being used to guide people through their
divorces.
The program walks couples through more than two dozen questions, including how
they want to co-parent any children they have. It suggests values for spousal
support and notes areas of agreement. A second module allows them to negotiate
areas of disagreement. If they reach a resolution, they can print up divorce
papers that are then reviewed by an attorney to make sure neither side is
giving away too much before they are filed in court.
Hundreds of couples have gone through the system since it launched in February,
said Larry Friedberg, Modria's chief marketing officer.
Modria's founders initially developed their software to help eBay and PayPal
solve customer complaints about damaged goods or late deliveries without
employing teams of customer service representatives. At eBay, Rule said his
system was resolving 60 million disputes a year.
He co-founded Modria in 2011. Although the company's focus is on selling its
technology to e-commerce businesses, Rule said he is passionate about deploying
it to courts.
I can build great tools that represent the cutting edge of technology and
extend it into the legal sector where none of that expertise resides, he said.
A Michigan company, Court Innovations, is using similar technology to resolve
traffic disputes. In four court districts in the state, people ticketed on
suspicion of running a red light or speeding can go online and provide an
explanation in hopes of getting the ticket thrown out or a lower fine.
Prosecutors review the information and make a decision that can be transmitted
electronically to the alleged scofflaw for acceptance or rejection, said MJ
Cartwright, the company's CEO. The system has had more than 800 users so far,
almost all of whom have resolved their cases online, she said.
When you're online, there's a lot you don't know about that person such as
their race and other things that can cloud the decision-making process, she
said.
Technology such as Modria's can provide legal support to people and businesses
that have written off lawyers and the court system as too expensive and tedious
and would otherwise try to resolve their disputes on their own, said Larry
Bridgesmith, a law professor at Vanderbilt Law School in Tennessee who focuses
on dispute resolution strategies.
The American Bar Association recommended Bridgesmith as an expert on the
subject.
The technology won't do away with attorneys, but it will require them to adapt,
he said.
If lawyers begin to understand that those are tools they can use to lower the
costs of entry into the legal system ... they can get back in the business of
serving clients who are presently not served, he said.
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