Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Rusty Cullens

What did you not get David? I have gotten no emails from you.


Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: David Bruckmann bruckma...@transcontinental.ca

To: mercedes@okiebenz.com
Sent: Thursday, April 30, 2009 12:01 PM
Subject: [MBZ] Rusty AWOL?



Gang

Is Rusty away or something? I've been trying to get an answer from him for 
three weeks on a product that I was charged for but which never was 
shipped. I doubt it is an email issue, since he has no trouble taking the 
orders by email, yet my emails to him have gone unanswered... I'd rather 
not have to ask the cc card company to claew back the payment...


Anyone else talked to him lately?

D.

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Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Rusty Cullens
I get over 500 legit emails a day and 500 spam. I save the legit ones for 90 
days and I have none from David. I was out of the office the 28th, 29th  
1st. If David will call or email me directly at ru...@buymbparts, I will be 
more than happy to give him $200.00. If people email from the website Mr. 
Hurst can take a while to forward to me as I suspect is the case here.

Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: Tom Hargrave tharg...@hiwaay.net

To: 'Mercedes Discussion List' mercedes@okiebenz.com
Sent: Friday, May 01, 2009 9:20 AM
Subject: Re: [MBZ] Rusty AWOL?



I own an on-line business and I get over 300 legitimate emails a day. I'm
sure that Rusty gets more - just call him.

Thanks,
Tom Hargrave
www.kegkits.com
http://www.kegkits.com/JABF/
256-656-1924


-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Curt Raymond
Sent: Friday, May 01, 2009 8:03 AM
To: mercedes@okiebenz.com
Subject: Re: [MBZ] Rusty AWOL?

Because its polite thats why. He probably gets a couple hundred emails a
day. If you want proper service treat him like a human being, pick up the
phone and ask whats up.
Email is a way for people to snivel without having to fess up to it...

-Curt

Date: Thu, 30 Apr 2009 21:28:10 -0700
From: David Bruckmann bruckma...@transcontinental.ca
Subject: Re: [MBZ] Rusty AWOL?
To: mercedes@okiebenz.com
Message-ID: f06240800c62029657...@[192.168.1.107]
Content-Type: text/plain; charset=us-ascii

I don't see why I should have to be making phone calls to chase a vendor 
who

owes me $200 of stuff.



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Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Rusty Cullens

That works fine, just be sure to use ru...@buymbparts.com


Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: tyler casi...@usermail.com

To: Mercedes Discussion List mercedes@okiebenz.com
Sent: Friday, May 01, 2009 1:25 PM
Subject: Re: [MBZ] Rusty AWOL?


When I order car parts, I generally have a long list of very specific 
items. I don't mind calling to discuss it after sending an e-mail, but if 
I have to list all of the parts over the phone it will take a long time, 
and there will almost certainly be mistakes in the order.


This is why I've never ordered anything from Rusty (as of yet). But I'm 
putting together a parts list to e-mail him, and then plan to call to make 
payment.


Tyler

Allan Streib wrote:
On Fri, 01 May 2009 08:29 -0500, Luther benz-n-h...@gulseth.net 
wrote:




The problem with the 21st century is that Email is the preferred way
of communication, it's traceable by time and content.



Sure seems that way, but there are a lot of businesses where phone calls
and face-to-face still rules, and car parts seems to be one of them.
Try communicating with ANY salvage yard or parts business over email.
You're luck to get a reply, and if you do it will probably be call us.
Not justifying it other than to say that's the way it is.  I'd guess
because it's just easier for the typical shop to pick up the phone and
call their parts providers -- rather than get to the PC, start up email,
type a message, wait for a reply, etc.

Email delivery by the way is not guaranteed; failures are rare but it
is certainly possible for a message to simply vanish into the ether
without a trace, one reason could be a misconfigured server between you
and the recipient.

Allan


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Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Rusty Cullens

The website NEVER works, nor do you.

Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: Gary Hurst jabbahur...@gmail.com

To: Mercedes Discussion List mercedes@okiebenz.com
Sent: Friday, May 01, 2009 7:57 PM
Subject: Re: [MBZ] Rusty AWOL?



The website works.  Try it!

On 4/30/09, Dwight E. Giles, Jr degco...@cox.net wrote:
But the website never works-or at least I can't get it to search-so I 
call.

Dwight

Dwight E. Giles, Jr.
1978 240D 4 speed. 218K miles.
1979 240D- auto -250K + miles. (SOLD).
1990 300D 2.5t 160K miles.
Wickford, RI
-Original Message-
From: mercedes-boun...@okiebenz.com 
[mailto:mercedes-boun...@okiebenz.com]

On Behalf Of Gary Hurst
Sent: Thursday, April 30, 2009 12:04 PM
To: Mercedes Discussion List
Subject: Re: [MBZ] Rusty AWOL?

that's why i buy stuff online from the website!

actually, i talk to him about every day, but not today.  probably best to
call at 1-800-741-5252

On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
bruckma...@transcontinental.ca wrote:


Gang

Is Rusty away or something? I've been trying to get an answer from him 
for

three weeks on a product that I was charged for but which never was

shipped.
I doubt it is an email issue, since he has no trouble taking the orders 
by
email, yet my emails to him have gone unanswered... I'd rather not have 
to

ask the cc card company to claew back the payment...

Anyone else talked to him lately?

D.

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Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Bob Rentfro
Mr. Hurst? Jabba's dad works for you?

On Mon, May 4, 2009 at 8:39 AM, Rusty Cullens ru...@buymbparts.com wrote:

 I get over 500 legit emails a day and 500 spam. I save the legit ones for
 90 days and I have none from David. I was out of the office the 28th, 29th 
 1st. If David will call or email me directly at ru...@buymbparts, I will
 be more than happy to give him $200.00. If people email from the website Mr.
 Hurst can take a while to forward to me as I suspect is the case here.
 Rusty Cullens
 BuyMBparts, Inc.
 Tel 1-800-741-5252
 Fax   770-454-9745

 - Original Message - From: Tom Hargrave tharg...@hiwaay.net
 To: 'Mercedes Discussion List' mercedes@okiebenz.com
 Sent: Friday, May 01, 2009 9:20 AM
 Subject: Re: [MBZ] Rusty AWOL?


 I own an on-line business and I get over 300 legitimate emails a day. I'm
 sure that Rusty gets more - just call him.

 Thanks,
 Tom Hargrave
 www.kegkits.com
 http://www.kegkits.com/JABF/
 256-656-1924


 -Original Message-
 From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com
 ]
 On Behalf Of Curt Raymond
 Sent: Friday, May 01, 2009 8:03 AM
 To: mercedes@okiebenz.com
 Subject: Re: [MBZ] Rusty AWOL?

 Because its polite thats why. He probably gets a couple hundred emails a
 day. If you want proper service treat him like a human being, pick up the
 phone and ask whats up.
 Email is a way for people to snivel without having to fess up to it...

 -Curt

 Date: Thu, 30 Apr 2009 21:28:10 -0700
 From: David Bruckmann bruckma...@transcontinental.ca
 Subject: Re: [MBZ] Rusty AWOL?
 To: mercedes@okiebenz.com
 Message-ID: f06240800c62029657...@[192.168.1.107]
 Content-Type: text/plain; charset=us-ascii

 I don't see why I should have to be making phone calls to chase a vendor
 who
 owes me $200 of stuff.



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Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Gary Hurst
i send you everything right away

On Mon, May 4, 2009 at 11:39 AM, Rusty Cullens ru...@buymbparts.com wrote:

 I get over 500 legit emails a day and 500 spam. I save the legit ones for
 90 days and I have none from David. I was out of the office the 28th, 29th 
 1st. If David will call or email me directly at ru...@buymbparts, I will
 be more than happy to give him $200.00. If people email from the website Mr.
 Hurst can take a while to forward to me as I suspect is the case here.
 Rusty Cullens
 BuyMBparts, Inc.
 Tel 1-800-741-5252
 Fax   770-454-9745

 - Original Message - From: Tom Hargrave tharg...@hiwaay.net
 To: 'Mercedes Discussion List' mercedes@okiebenz.com
 Sent: Friday, May 01, 2009 9:20 AM

 Subject: Re: [MBZ] Rusty AWOL?


  I own an on-line business and I get over 300 legitimate emails a day. I'm
 sure that Rusty gets more - just call him.

 Thanks,
 Tom Hargrave
 www.kegkits.com
 http://www.kegkits.com/JABF/
 256-656-1924


 -Original Message-
 From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com
 ]
 On Behalf Of Curt Raymond
 Sent: Friday, May 01, 2009 8:03 AM
 To: mercedes@okiebenz.com
 Subject: Re: [MBZ] Rusty AWOL?

 Because its polite thats why. He probably gets a couple hundred emails a
 day. If you want proper service treat him like a human being, pick up the
 phone and ask whats up.
 Email is a way for people to snivel without having to fess up to it...

 -Curt

 Date: Thu, 30 Apr 2009 21:28:10 -0700
 From: David Bruckmann bruckma...@transcontinental.ca
 Subject: Re: [MBZ] Rusty AWOL?
 To: mercedes@okiebenz.com
 Message-ID: f06240800c62029657...@[192.168.1.107]
 Content-Type: text/plain; charset=us-ascii

 I don't see why I should have to be making phone calls to chase a vendor
 who
 owes me $200 of stuff.



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Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Gary Hurst
holy crap.  dad is risen???

On Mon, May 4, 2009 at 11:59 AM, Bob Rentfro azbob...@gmail.com wrote:

 Mr. Hurst? Jabba's dad works for you?

 On Mon, May 4, 2009 at 8:39 AM, Rusty Cullens ru...@buymbparts.com
 wrote:

  I get over 500 legit emails a day and 500 spam. I save the legit ones for
  90 days and I have none from David. I was out of the office the 28th,
 29th 
  1st. If David will call or email me directly at ru...@buymbparts, I will
  be more than happy to give him $200.00. If people email from the website
 Mr.
  Hurst can take a while to forward to me as I suspect is the case here.
  Rusty Cullens
  BuyMBparts, Inc.
  Tel 1-800-741-5252
  Fax   770-454-9745
 
  - Original Message - From: Tom Hargrave tharg...@hiwaay.net
  To: 'Mercedes Discussion List' mercedes@okiebenz.com
  Sent: Friday, May 01, 2009 9:20 AM
  Subject: Re: [MBZ] Rusty AWOL?
 
 
  I own an on-line business and I get over 300 legitimate emails a day. I'm
  sure that Rusty gets more - just call him.
 
  Thanks,
  Tom Hargrave
  www.kegkits.com
  http://www.kegkits.com/JABF/
  256-656-1924
 
 
  -Original Message-
  From: mercedes-boun...@okiebenz.com [mailto:
 mercedes-boun...@okiebenz.com
  ]
  On Behalf Of Curt Raymond
  Sent: Friday, May 01, 2009 8:03 AM
  To: mercedes@okiebenz.com
  Subject: Re: [MBZ] Rusty AWOL?
 
  Because its polite thats why. He probably gets a couple hundred emails a
  day. If you want proper service treat him like a human being, pick up
 the
  phone and ask whats up.
  Email is a way for people to snivel without having to fess up to it...
 
  -Curt
 
  Date: Thu, 30 Apr 2009 21:28:10 -0700
  From: David Bruckmann bruckma...@transcontinental.ca
  Subject: Re: [MBZ] Rusty AWOL?
  To: mercedes@okiebenz.com
  Message-ID: f06240800c62029657...@[192.168.1.107]
  Content-Type: text/plain; charset=us-ascii
 
  I don't see why I should have to be making phone calls to chase a vendor
  who
  owes me $200 of stuff.
 
 
 
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  Version: 7.5.557 / Virus Database: 270.12.11/2089 - Release Date:
  4/30/2009
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Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Dwight E. Giles, Jr
Thanks Rusty for the verification on the website.I to prefer to call you.
Dwight

Dwight E. Giles, Jr.
1978 240D 4 speed. 218K miles.  
1979 240D- auto -250K + miles. (SOLD). 
1990 300D 2.5t 160K miles.
Wickford, RI

-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Rusty Cullens
Sent: Monday, May 04, 2009 11:50 AM
To: Mercedes Discussion List
Subject: Re: [MBZ] Rusty AWOL?

The website NEVER works, nor do you.

Rusty Cullens
BuyMBparts, Inc.
Tel 1-800-741-5252
Fax   770-454-9745

- Original Message - 
From: Gary Hurst jabbahur...@gmail.com
To: Mercedes Discussion List mercedes@okiebenz.com
Sent: Friday, May 01, 2009 7:57 PM
Subject: Re: [MBZ] Rusty AWOL?


 The website works.  Try it!

 On 4/30/09, Dwight E. Giles, Jr degco...@cox.net wrote:
 But the website never works-or at least I can't get it to search-so I 
 call.
 Dwight

 Dwight E. Giles, Jr.
 1978 240D 4 speed. 218K miles.
 1979 240D- auto -250K + miles. (SOLD).
 1990 300D 2.5t 160K miles.
 Wickford, RI
 -Original Message-
 From: mercedes-boun...@okiebenz.com 
 [mailto:mercedes-boun...@okiebenz.com]
 On Behalf Of Gary Hurst
 Sent: Thursday, April 30, 2009 12:04 PM
 To: Mercedes Discussion List
 Subject: Re: [MBZ] Rusty AWOL?

 that's why i buy stuff online from the website!

 actually, i talk to him about every day, but not today.  probably best to
 call at 1-800-741-5252

 On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
 bruckma...@transcontinental.ca wrote:

 Gang

 Is Rusty away or something? I've been trying to get an answer from him 
 for
 three weeks on a product that I was charged for but which never was
 shipped.
 I doubt it is an email issue, since he has no trouble taking the orders 
 by
 email, yet my emails to him have gone unanswered... I'd rather not have 
 to
 ask the cc card company to claew back the payment...

 Anyone else talked to him lately?

 D.

 ___
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Re: [MBZ] Rusty AWOL?

2009-05-04 Thread Gary Hurst
It has worked for 16 people in the last 24 hours.  It would work for
you as well if you tried it.

On 4/30/09, Dwight E. Giles, Jr degco...@cox.net wrote:
 But the website never works-or at least I can't get it to search-so I call.
 Dwight

 Dwight E. Giles, Jr.
 1978 240D 4 speed. 218K miles.
 1979 240D- auto -250K + miles. (SOLD).
 1990 300D 2.5t 160K miles.
 Wickford, RI
 -Original Message-
 From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
 On Behalf Of Gary Hurst
 Sent: Thursday, April 30, 2009 12:04 PM
 To: Mercedes Discussion List
 Subject: Re: [MBZ] Rusty AWOL?

 that's why i buy stuff online from the website!

 actually, i talk to him about every day, but not today.  probably best to
 call at 1-800-741-5252

 On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
 bruckma...@transcontinental.ca wrote:

 Gang

 Is Rusty away or something? I've been trying to get an answer from him for
 three weeks on a product that I was charged for but which never was
 shipped.
 I doubt it is an email issue, since he has no trouble taking the orders by
 email, yet my emails to him have gone unanswered... I'd rather not have to
 ask the cc card company to claew back the payment...

 Anyone else talked to him lately?

 D.

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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Kaleb C. Striplin
Because if he does owe you $200 worth of stuff and you are not getting a 
response from email, the logic would say to call.  Calling up there is 
usually best anyway as Rusty seems to get behind on his emails.


David Bruckmann wrote:

I don't see why I should have to be making phone calls to chase a vendor who 
owes me $200 of stuff.
  


--
Kaleb C. Striplin/Claremore, OK
95 E300, 92 500SEL, 92 300SD, 92 300E 4Matic, 91 300D, 91 300E, 
89 560SEL, 87 300SDL x2, 85 380SE 5.0 Euro, 85 190D, 84 190D, 
84 300D euro manny, 81 240D, 80 240D, 76 240D, 76 300D, 
http://www.okiebenz.com



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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Curt Raymond
Because its polite thats why. He probably gets a couple hundred emails a day. 
If you want proper service treat him like a human being, pick up the phone and 
ask whats up.
Email is a way for people to snivel without having to fess up to it...

-Curt

Date: Thu, 30 Apr 2009 21:28:10 -0700
From: David Bruckmann bruckma...@transcontinental.ca
Subject: Re: [MBZ] Rusty AWOL?
To: mercedes@okiebenz.com
Message-ID: f06240800c62029657...@[192.168.1.107]
Content-Type: text/plain; charset=us-ascii

I don't see why I should have to be making phone calls to chase a vendor who 
owes me $200 of stuff.


  
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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Tom Hargrave
I own an on-line business and I get over 300 legitimate emails a day. I'm
sure that Rusty gets more - just call him.

Thanks,
Tom Hargrave
www.kegkits.com
http://www.kegkits.com/JABF/
256-656-1924
 

-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Curt Raymond
Sent: Friday, May 01, 2009 8:03 AM
To: mercedes@okiebenz.com
Subject: Re: [MBZ] Rusty AWOL?

Because its polite thats why. He probably gets a couple hundred emails a
day. If you want proper service treat him like a human being, pick up the
phone and ask whats up.
Email is a way for people to snivel without having to fess up to it...

-Curt

Date: Thu, 30 Apr 2009 21:28:10 -0700
From: David Bruckmann bruckma...@transcontinental.ca
Subject: Re: [MBZ] Rusty AWOL?
To: mercedes@okiebenz.com
Message-ID: f06240800c62029657...@[192.168.1.107]
Content-Type: text/plain; charset=us-ascii

I don't see why I should have to be making phone calls to chase a vendor who
owes me $200 of stuff.


  
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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Luther
Wow, great customer service (I'm sorry to start with sarcasm).  Comments 
like Email is a way for people to snivel without having to fess up to 
it are the perfect comment I would use right before I hung up the phone 
at a shop that just screwed me.  They usually get me in trouble and I 
have to be sat down by my boss and reprimanded.  I don't like that 
happening, but lazy people piss me off.


The problem with the 21st century is that Email is the preferred way of 
communication, it's traceable by time and content.  Phone calls 
generally need a disclaimer to be recorded for future use.  Rusty 
provides excellent customer service on the phone and less than average 
electronic service (I would love to help him fix that).  I've tried 
other sources for MB parts because of better electronic service, and 
gave that up about 2 years ago and have stuck with Rusty since.  He only 
started emailing invoices within the past 2 years give or take.  David 
has every reason to expect an email reply from Rusty and implying that 
he is sniveling is hitting below the belt.


David, please call Rusty and talk directly to him about this issue 
before any more comments against or for his excellent service are made 
on the list.  I will personally vouch for his services and support.


Luther

Curt Raymond wrote:

Because its polite thats why. He probably gets a couple hundred emails a day. 
If you want proper service treat him like a human being, pick up the phone and 
ask whats up.
Email is a way for people to snivel without having to fess up to it...

-Curt

Date: Thu, 30 Apr 2009 21:28:10 -0700
From: David Bruckmann bruckma...@transcontinental.ca
Subject: Re: [MBZ] Rusty AWOL?
To: mercedes@okiebenz.com
Message-ID: f06240800c62029657...@[192.168.1.107]
Content-Type: text/plain; charset=us-ascii

I don't see why I should have to be making phone calls to chase a vendor who 
owes me $200 of stuff.

--
Luther   KB5QHUAlma, Ark
'87 300SDL (281,xxx mi)
'85 Ford F250 6.9 diesel (x59,xxx mi) BioBeast
'82 300CD (183 kmi)
'82 300D  (74 kmi) getting donor engine-sold
'85 300D (280,176) parts car sans engine The Accordion


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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Allan Streib
On Fri, 01 May 2009 08:29 -0500, Luther benz-n-h...@gulseth.net wrote:

 The problem with the 21st century is that Email is the preferred way
 of communication, it's traceable by time and content.

Sure seems that way, but there are a lot of businesses where phone calls
and face-to-face still rules, and car parts seems to be one of them.
Try communicating with ANY salvage yard or parts business over email.
You're luck to get a reply, and if you do it will probably be call us.
Not justifying it other than to say that's the way it is.  I'd guess
because it's just easier for the typical shop to pick up the phone and
call their parts providers -- rather than get to the PC, start up email,
type a message, wait for a reply, etc.

Email delivery by the way is not guaranteed; failures are rare but it
is certainly possible for a message to simply vanish into the ether
without a trace, one reason could be a misconfigured server between you
and the recipient.

Allan

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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Curt Raymond
I'll stand by sniveling but could ammend it to lazy if you'd prefer...

If you want good service you call, thats true pretty much everywhere. Companies 
are deluged with emails, many legitimate many many more that aren't. Its 
difficult and expensive to wade through them all in a short timeframe so for a 
lot of smaller companies the email side of things slides while the phone is 
very immediate and now and gets the attention.

We Americans amaze me, we want absolute rock bottom (cut me own throat) prices 
but then also require instant service and we don't want to pay for shipping. I 
put we in there because I'm guilty of it too. This is all a big part of the 
current financial crisis and exactly why all of our good jobs have gone to 
China, our overarching desire for stuff drives all the sense out of us...

-Curt

Date: Fri, 01 May 2009 08:29:11 -0500
From: Luther benz-n-h...@gulseth.net
Subject: Re: [MBZ] Rusty AWOL?
To: Mercedes Discussion List mercedes@okiebenz.com
Message-ID: 49faf927.7080...@gulseth.net
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Wow, great customer service (I'm sorry to start with sarcasm).  Comments 
like Email is a way for people to snivel without having to fess up to 
it are the perfect comment I would use right before I hung up the phone 
at a shop that just screwed me.  They usually get me in trouble and I 
have to be sat down by my boss and reprimanded.  I don't like that 
happening, but lazy people piss me off.

The problem with the 21st century is that Email is the preferred way of 
communication, it's traceable by time and content.  Phone calls 
generally need a disclaimer to be recorded for future use.  Rusty 
provides excellent customer service on the phone and less than average 
electronic service (I would love to help him fix that).  I've tried 
other sources for MB parts because of better electronic service, and 
gave that up about 2 years ago and have stuck with Rusty since.  He only 
started emailing invoices within the past 2 years give or take.  David 
has every reason to expect an email reply from Rusty and implying that 
he is sniveling is hitting below the belt.

David, please call Rusty and talk directly to him about this issue 
before any more comments against or for his excellent service are made 
on the list.  I will personally vouch for his services and support.

Luther



  
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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Allan Streib

On Fri, 01 May 2009 08:10 -0700, Curt Raymond curtlud...@yahoo.com wrote:

 If you want good service you call

Have you noticed how the phone even trumps in-person presence?  How many times 
have you been standing, waiting for attention at the FLAPS while the counter 
people take phone call after phone call...

Allan

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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread tyler
When I order car parts, I generally have a long list of very specific 
items. I don't mind calling to discuss it after sending an e-mail, but 
if I have to list all of the parts over the phone it will take a long 
time, and there will almost certainly be mistakes in the order.


This is why I've never ordered anything from Rusty (as of yet). But I'm 
putting together a parts list to e-mail him, and then plan to call to 
make payment.


Tyler

Allan Streib wrote:

On Fri, 01 May 2009 08:29 -0500, Luther benz-n-h...@gulseth.net wrote:

  

The problem with the 21st century is that Email is the preferred way
of communication, it's traceable by time and content.



Sure seems that way, but there are a lot of businesses where phone calls
and face-to-face still rules, and car parts seems to be one of them.
Try communicating with ANY salvage yard or parts business over email.
You're luck to get a reply, and if you do it will probably be call us.
Not justifying it other than to say that's the way it is.  I'd guess
because it's just easier for the typical shop to pick up the phone and
call their parts providers -- rather than get to the PC, start up email,
type a message, wait for a reply, etc.

Email delivery by the way is not guaranteed; failures are rare but it
is certainly possible for a message to simply vanish into the ether
without a trace, one reason could be a misconfigured server between you
and the recipient.

Allan


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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Mitch Haley

Allan Streib wrote:


Have you noticed how the phone even trumps in-person presence?  How many times 
have you been standing, waiting for attention at the FLAPS while the counter 
people take phone call after phone call...


This Monday, for 1/2 hour, two guys there and they already had my part on the 
counter.


Mitch.

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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Kaleb C. Striplin
I usually prefer to just email him my list as well.  Most of the time I 
will get on his website and IM him and tell him to check his email.


tyler wrote:
When I order car parts, I generally have a long list of very specific 
items. I don't mind calling to discuss it after sending an e-mail, but 
if I have to list all of the parts over the phone it will take a long 
time, and there will almost certainly be mistakes in the order.


This is why I've never ordered anything from Rusty (as of yet). But 
I'm putting together a parts list to e-mail him, and then plan to call 
to make payment.


Tyler

Allan Streib wrote:
On Fri, 01 May 2009 08:29 -0500, Luther benz-n-h...@gulseth.net 
wrote:


 

The problem with the 21st century is that Email is the preferred way
of communication, it's traceable by time and content.



Sure seems that way, but there are a lot of businesses where phone calls
and face-to-face still rules, and car parts seems to be one of them.
Try communicating with ANY salvage yard or parts business over email.
You're luck to get a reply, and if you do it will probably be call us.
Not justifying it other than to say that's the way it is.  I'd guess
because it's just easier for the typical shop to pick up the phone and
call their parts providers -- rather than get to the PC, start up email,
type a message, wait for a reply, etc.

Email delivery by the way is not guaranteed; failures are rare but it
is certainly possible for a message to simply vanish into the ether
without a trace, one reason could be a misconfigured server between you
and the recipient.

Allan


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--
Kaleb C. Striplin/Claremore, OK
95 E300, 92 500SEL, 92 300SD, 92 300E 4Matic, 91 300D, 91 300E, 
89 560SEL, 87 300SDL x2, 85 380SE 5.0 Euro, 85 190D, 84 190D, 
84 300D euro manny, 81 240D, 80 240D, 76 240D, 76 300D, 
http://www.okiebenz.com



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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Loren Faeth
Actually, I think phone is best, but if you have a long list, get on 
the IM and then paste your list into the IM.


I can't remember ever having Rusty ever get an order wrong.  When I 
tried to order form the website, I got mistakes.  Next place is to 
email the list and then call.  Last place is to email a list and forget it.


At 01:06 PM 5/1/2009, you wrote:
I usually prefer to just email him my list as well.  Most of the 
time I will get on his website and IM him and tell him to check his email.


tyler wrote:
When I order car parts, I generally have a long list of very 
specific items. I don't mind calling to discuss it after sending an 
e-mail, but if I have to list all of the parts over the phone it 
will take a long time, and there will almost certainly be mistakes 
in the order.


This is why I've never ordered anything from Rusty (as of yet). But 
I'm putting together a parts list to e-mail him, and then plan to 
call to make payment.


Tyler

Allan Streib wrote:

On Fri, 01 May 2009 08:29 -0500, Luther benz-n-h...@gulseth.net wrote:



The problem with the 21st century is that Email is the preferred way
of communication, it's traceable by time and content.



Sure seems that way, but there are a lot of businesses where phone calls
and face-to-face still rules, and car parts seems to be one of them.
Try communicating with ANY salvage yard or parts business over email.
You're luck to get a reply, and if you do it will probably be call us.
Not justifying it other than to say that's the way it is.  I'd guess
because it's just easier for the typical shop to pick up the phone and
call their parts providers -- rather than get to the PC, start up email,
type a message, wait for a reply, etc.

Email delivery by the way is not guaranteed; failures are rare but it
is certainly possible for a message to simply vanish into the ether
without a trace, one reason could be a misconfigured server between you
and the recipient.

Allan


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--
Kaleb C. Striplin/Claremore, OK
95 E300, 92 500SEL, 92 300SD, 92 300E 4Matic, 91 300D, 91 300E, 89 
560SEL, 87 300SDL x2, 85 380SE 5.0 Euro, 85 190D, 84 190D, 84 300D 
euro manny, 81 240D, 80 240D, 76 240D, 76 300D, http://www.okiebenz.com



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Loren Faeth 



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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Luther

I did my last order over IM and it worked well.

Luther

tyler wrote:
When I order car parts, I generally have a long list of very specific 
items. I don't mind calling to discuss it after sending an e-mail, but 
if I have to list all of the parts over the phone it will take a long 
time, and there will almost certainly be mistakes in the order.


This is why I've never ordered anything from Rusty (as of yet). But 
I'm putting together a parts list to e-mail him, and then plan to call 
to make payment.


Tyler 

--
Luther   KB5QHUAlma, Ark
'87 300SDL (281,xxx mi)
'85 Ford F250 6.9 diesel (x59,xxx mi) BioBeast
'82 300CD (183 kmi)
'82 300D  (74 kmi) getting donor engine-sold
'85 300D (280,176) parts car sans engine The Accordion


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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Gary Hurst
The website works.  Try it!

On 4/30/09, Dwight E. Giles, Jr degco...@cox.net wrote:
 But the website never works-or at least I can't get it to search-so I call.
 Dwight

 Dwight E. Giles, Jr.
 1978 240D 4 speed. 218K miles.
 1979 240D- auto -250K + miles. (SOLD).
 1990 300D 2.5t 160K miles.
 Wickford, RI
 -Original Message-
 From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
 On Behalf Of Gary Hurst
 Sent: Thursday, April 30, 2009 12:04 PM
 To: Mercedes Discussion List
 Subject: Re: [MBZ] Rusty AWOL?

 that's why i buy stuff online from the website!

 actually, i talk to him about every day, but not today.  probably best to
 call at 1-800-741-5252

 On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
 bruckma...@transcontinental.ca wrote:

 Gang

 Is Rusty away or something? I've been trying to get an answer from him for
 three weeks on a product that I was charged for but which never was
 shipped.
 I doubt it is an email issue, since he has no trouble taking the orders by
 email, yet my emails to him have gone unanswered... I'd rather not have to
 ask the cc card company to claew back the payment...

 Anyone else talked to him lately?

 D.

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Sent from my mobile device

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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Wonko the Sane
That is the key. When I am about to call Rusty, I IM him and say next phone
call is me. For some reason, he still answers the phone. Damn'd Capitalist.


On Fri, May 1, 2009 at 1:06 PM, Kaleb C. Striplin ka...@striplin.netwrote:

 I usually prefer to just email him my list as well.  Most of the time I
 will get on his website and IM him and tell him to check his email.





-- 
The only absolute is that everything is relative.  --Henri de Saint Simon
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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Wonko the Sane
The web site does work, Gary. For some of the stuff one wants to order. I am
in the market for some sheep skin covers (a hell of a thing for a vegetarian
to be buying!) for my '77 240D -- mostly to cover up the rips in the POS
seat that Kaleb sold me a year or two ago. That isn't on the web site,
though. I know from previous conversations with Rusty that he can get about
6 different grades and price points.

On Fri, May 1, 2009 at 6:57 PM, Gary Hurst jabbahur...@gmail.com wrote:

 The website works.  Try it!

 On 4/30/09, Dwight E. Giles, Jr degco...@cox.net wrote:
  But the website never works-or at least I can't get it to search-so I
 call.
  Dwight
 
  Dwight E. Giles, Jr.
  1978 240D 4 speed. 218K miles.
  1979 240D- auto -250K + miles. (SOLD).
  1990 300D 2.5t 160K miles.
   weWickford, RI
  -Original Message-
  From: mercedes-boun...@okiebenz.com [mailto:
 mercedes-boun...@okiebenz.com]
  On Behalf Of Gary Hurst
  Sent: Thursday, April 30, 2009 12:04 PM
  To: Mercedes Discussion List
  Subject: Re: [MBZ] Rusty AWOL?
 
  that's why i buy stuff online from the website!
 
  actually, i talk to him about every day, but not today.  probably best to
  call at 1-800-741-5252
 
  On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
  bruckma...@transcontinental.ca wrote:
 
  Gang
 
  Is Rusty away or something? I've been trying to get an answer from him
 for
  three weeks on a product that I was charged for but which never was
  shipped.
  I doubt it is an email issue, since he has no trouble taking the orders
 by
  email, yet my emails to him have gone unanswered... I'd rather not have
 to
  ask the cc card company to claew back the payment...
 
  Anyone else talked to him lately?
 
  D.
 
  ___
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-- 
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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Jim Cathey

in the market for some sheep skin covers (a hell of a thing for
a vegetarian to be buying!)


Is it OK if nobody ate the sheep?

-- Jim



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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Loren Faeth
Yep, call the Q man and tell him you want the Iowa Special!  I'll 
show you the ones he put in my 300D.



At 07:24 PM 5/1/2009, you wrote:

The web site does work, Gary. For some of the stuff one wants to order. I am
in the market for some sheep skin covers (a hell of a thing for a vegetarian
to be buying!) for my '77 240D -- mostly to cover up the rips in the POS
seat that Kaleb sold me a year or two ago. That isn't on the web site,
though. I know from previous conversations with Rusty that he can get about
6 different grades and price points.

On Fri, May 1, 2009 at 6:57 PM, Gary Hurst jabbahur...@gmail.com wrote:

 The website works.  Try it!

 On 4/30/09, Dwight E. Giles, Jr degco...@cox.net wrote:
  But the website never works-or at least I can't get it to search-so I
 call.
  Dwight
 
  Dwight E. Giles, Jr.
  1978 240D 4 speed. 218K miles.
  1979 240D- auto -250K + miles. (SOLD).
  1990 300D 2.5t 160K miles.
   weWickford, RI
  -Original Message-
  From: mercedes-boun...@okiebenz.com [mailto:
 mercedes-boun...@okiebenz.com]
  On Behalf Of Gary Hurst
  Sent: Thursday, April 30, 2009 12:04 PM
  To: Mercedes Discussion List
  Subject: Re: [MBZ] Rusty AWOL?
 
  that's why i buy stuff online from the website!
 
  actually, i talk to him about every day, but not today.  probably best to
  call at 1-800-741-5252
 
  On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
  bruckma...@transcontinental.ca wrote:
 
  Gang
 
  Is Rusty away or something? I've been trying to get an answer from him
 for
  three weeks on a product that I was charged for but which never was
  shipped.
  I doubt it is an email issue, since he has no trouble taking the orders
 by
  email, yet my emails to him have gone unanswered... I'd rather not have
 to
  ask the cc card company to claew back the payment...
 
  Anyone else talked to him lately?
 
  D.
 
  ___
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Loren Faeth 



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Re: [MBZ] Rusty AWOL?

2009-05-01 Thread Craig McCluskey
On Fri, 01 May 2009 22:06:57 -0500 Loren Faeth lfa...@leadingchange.com
wrote:

 Yep, call the Q man and tell him you want the Iowa Special!  I'll 
 show you the ones he put in my 300D.

Of course, in talking with Don, you have to specify which Q, since he's
the IowaQ man ...


Craig

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Re: [MBZ] Rusty AWOL?

2009-04-30 Thread Gary Hurst
that's why i buy stuff online from the website!

actually, i talk to him about every day, but not today.  probably best to
call at 1-800-741-5252

On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
bruckma...@transcontinental.ca wrote:

 Gang

 Is Rusty away or something? I've been trying to get an answer from him for
 three weeks on a product that I was charged for but which never was shipped.
 I doubt it is an email issue, since he has no trouble taking the orders by
 email, yet my emails to him have gone unanswered... I'd rather not have to
 ask the cc card company to claew back the payment...

 Anyone else talked to him lately?

 D.

 ___
 http://www.okiebenz.com
 For new and used parts go to www.okiebenz.com
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 http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com

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Re: [MBZ] Rusty AWOL?

2009-04-30 Thread Dwight E. Giles, Jr
But the website never works-or at least I can't get it to search-so I call.
Dwight 

Dwight E. Giles, Jr.
1978 240D 4 speed. 218K miles.  
1979 240D- auto -250K + miles. (SOLD). 
1990 300D 2.5t 160K miles.
Wickford, RI
-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Gary Hurst
Sent: Thursday, April 30, 2009 12:04 PM
To: Mercedes Discussion List
Subject: Re: [MBZ] Rusty AWOL?

that's why i buy stuff online from the website!

actually, i talk to him about every day, but not today.  probably best to
call at 1-800-741-5252

On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
bruckma...@transcontinental.ca wrote:

 Gang

 Is Rusty away or something? I've been trying to get an answer from him for
 three weeks on a product that I was charged for but which never was
shipped.
 I doubt it is an email issue, since he has no trouble taking the orders by
 email, yet my emails to him have gone unanswered... I'd rather not have to
 ask the cc card company to claew back the payment...

 Anyone else talked to him lately?

 D.

 ___
 http://www.okiebenz.com
 For new and used parts go to www.okiebenz.com
 To search list archives http://www.okiebenz.com/archive/

 To Unsubscribe or change delivery options go to:
 http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com

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Re: [MBZ] Rusty AWOL?

2009-04-30 Thread Gary Hurst
no, that's silly.  it works fine.

go on.  try it.

On Thu, Apr 30, 2009 at 12:08 PM, Dwight E. Giles, Jr degco...@cox.netwrote:

 But the website never works-or at least I can't get it to search-so I call.
 Dwight

 Dwight E. Giles, Jr.
 1978 240D 4 speed. 218K miles.
 1979 240D- auto -250K + miles. (SOLD).
 1990 300D 2.5t 160K miles.
 Wickford, RI
 -Original Message-
 From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
 On Behalf Of Gary Hurst
 Sent: Thursday, April 30, 2009 12:04 PM
 To: Mercedes Discussion List
 Subject: Re: [MBZ] Rusty AWOL?

 that's why i buy stuff online from the website!

 actually, i talk to him about every day, but not today.  probably best to
 call at 1-800-741-5252

 On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
 bruckma...@transcontinental.ca wrote:

  Gang
 
  Is Rusty away or something? I've been trying to get an answer from him
 for
  three weeks on a product that I was charged for but which never was
 shipped.
  I doubt it is an email issue, since he has no trouble taking the orders
 by
  email, yet my emails to him have gone unanswered... I'd rather not have
 to
  ask the cc card company to claew back the payment...
 
  Anyone else talked to him lately?
 
  D.
 
  ___
  http://www.okiebenz.com
  For new and used parts go to www.okiebenz.com
  To search list archives http://www.okiebenz.com/archive/
 
  To Unsubscribe or change delivery options go to:
  http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
 
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Re: [MBZ] Rusty AWOL?

2009-04-30 Thread David Bruckmann
I don't see why I should have to be making phone calls to chase a vendor who 
owes me $200 of stuff.


--

Message: 6
Date: Thu, 30 Apr 2009 12:04:07 -0400
From: Gary Hurst jabbahur...@gmail.com
Subject: Re: [MBZ] Rusty AWOL?
To: Mercedes Discussion List mercedes@okiebenz.com
Message-ID:
   8b0e7cce0904300904s56125195wd5e6fb251379f...@mail.gmail.com
Content-Type: text/plain; charset=iso-8859-1

that's why i buy stuff online from the website!

actually, i talk to him about every day, but not today.  probably best to
call at 1-800-741-5252

On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
bruckma...@transcontinental.ca wrote:

 Gang

 Is Rusty away or something? I've been trying to get an answer from him for
 three weeks on a product that I was charged for but which never was shipped.
 I doubt it is an email issue, since he has no trouble taking the orders by
 email, yet my emails to him have gone unanswered... I'd rather not have to
 ask the cc card company to claew back the payment...

 Anyone else talked to him lately?

 D.

 ___
 http://www.okiebenz.com
 For new and used parts go to www.okiebenz.com
 To search list archives http://www.okiebenz.com/archive/

 To Unsubscribe or change delivery options go to:
 http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com

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Message: 7
Date: Thu, 30 Apr 2009 12:08:30 -0400
From: Dwight E. Giles, Jr degco...@cox.net
Subject: Re: [MBZ] Rusty AWOL?
To: 'Mercedes Discussion List' mercedes@okiebenz.com
Message-ID: 004601c9c9ad$e7c93c20$b75bb4...@net
Content-Type: text/plain;  charset=us-ascii

But the website never works-or at least I can't get it to search-so I call.
Dwight 

Dwight E. Giles, Jr.
1978 240D 4 speed. 218K miles.  
1979 240D- auto -250K + miles. (SOLD). 
1990 300D 2.5t 160K miles.
Wickford, RI
-Original Message-
From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
On Behalf Of Gary Hurst
Sent: Thursday, April 30, 2009 12:04 PM
To: Mercedes Discussion List
Subject: Re: [MBZ] Rusty AWOL?

that's why i buy stuff online from the website!

actually, i talk to him about every day, but not today.  probably best to
call at 1-800-741-5252

On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
bruckma...@transcontinental.ca wrote:

 Gang

 Is Rusty away or something? I've been trying to get an answer from him for
 three weeks on a product that I was charged for but which never was
shipped.
 I doubt it is an email issue, since he has no trouble taking the orders by
 email, yet my emails to him have gone unanswered... I'd rather not have to
 ask the cc card company to claew back the payment...

 Anyone else talked to him lately?

 D.

 ___
 http://www.okiebenz.com
 For new and used parts go to www.okiebenz.com
 To search list archives http://www.okiebenz.com/archive/

 To Unsubscribe or change delivery options go to:
 http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com

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--

Message: 8
Date: Thu, 30 Apr 2009 12:09:52 -0400
From: Gary Hurst jabbahur...@gmail.com
Subject: Re: [MBZ] Rusty AWOL?
To: Mercedes Discussion List mercedes@okiebenz.com
Message-ID:
   8b0e7cce0904300909i6c9ee67fnc4475830aab16...@mail.gmail.com
Content-Type: text/plain; charset=iso-8859-1

no, that's silly.  it works fine.

go on.  try it.

On Thu, Apr 30, 2009 at 12:08 PM, Dwight E. Giles, Jr degco...@cox.netwrote:

 But the website never works-or at least I can't get it to search-so I call.
 Dwight

 Dwight E. Giles, Jr.
 1978 240D 4 speed. 218K miles.
 1979 240D- auto -250K + miles. (SOLD).
 1990 300D 2.5t 160K miles.
 Wickford, RI
 -Original Message-
 From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
 On Behalf Of Gary Hurst
 Sent: Thursday, April 30, 2009 12:04 PM
 To: Mercedes Discussion List
 Subject: Re: [MBZ] Rusty AWOL?

 that's why i buy stuff online from the website!

 actually, i talk to him about every day, but not today.  probably best to
 call at 1-800-741-5252

 On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
 bruckma...@transcontinental.ca wrote:

  Gang
 
  Is Rusty away or something? I've been trying to get an answer from him
 for
  three weeks on a product that I was charged for but which never was
 shipped

Re: [MBZ] Rusty AWOL?

2009-04-30 Thread Gary Hurst
i do happen to be inclined to agree with you in principle, but there is also
the wish to facilitate the matter.

On Fri, May 1, 2009 at 12:28 AM, David Bruckmann 
bruckma...@transcontinental.ca wrote:

 I don't see why I should have to be making phone calls to chase a vendor
 who owes me $200 of stuff.


 --
 
 Message: 6
 Date: Thu, 30 Apr 2009 12:04:07 -0400
 From: Gary Hurst jabbahur...@gmail.com
 Subject: Re: [MBZ] Rusty AWOL?
 To: Mercedes Discussion List mercedes@okiebenz.com
 Message-ID:
8b0e7cce0904300904s56125195wd5e6fb251379f...@mail.gmail.com
 Content-Type: text/plain; charset=iso-8859-1
 
 that's why i buy stuff online from the website!
 
 actually, i talk to him about every day, but not today.  probably best to
 call at 1-800-741-5252
 
 On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
 bruckma...@transcontinental.ca wrote:
 
  Gang
 
  Is Rusty away or something? I've been trying to get an answer from him
 for
  three weeks on a product that I was charged for but which never was
 shipped.
  I doubt it is an email issue, since he has no trouble taking the orders
 by
  email, yet my emails to him have gone unanswered... I'd rather not have
 to
  ask the cc card company to claew back the payment...
 
  Anyone else talked to him lately?
 
  D.
 
  ___
  http://www.okiebenz.com
  For new and used parts go to www.okiebenz.com
  To search list archives http://www.okiebenz.com/archive/
 
  To Unsubscribe or change delivery options go to:
  http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
 
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 --
 
 Message: 7
 Date: Thu, 30 Apr 2009 12:08:30 -0400
 From: Dwight E. Giles, Jr degco...@cox.net
 Subject: Re: [MBZ] Rusty AWOL?
 To: 'Mercedes Discussion List' mercedes@okiebenz.com
 Message-ID: 004601c9c9ad$e7c93c20$b75bb4...@net
 Content-Type: text/plain;  charset=us-ascii
 
 But the website never works-or at least I can't get it to search-so I
 call.
 Dwight
 
 Dwight E. Giles, Jr.
 1978 240D 4 speed. 218K miles.
 1979 240D- auto -250K + miles. (SOLD).
 1990 300D 2.5t 160K miles.
 Wickford, RI
 -Original Message-
 From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com
 ]
 On Behalf Of Gary Hurst
 Sent: Thursday, April 30, 2009 12:04 PM
 To: Mercedes Discussion List
 Subject: Re: [MBZ] Rusty AWOL?
 
 that's why i buy stuff online from the website!
 
 actually, i talk to him about every day, but not today.  probably best to
 call at 1-800-741-5252
 
 On Thu, Apr 30, 2009 at 12:01 PM, David Bruckmann 
 bruckma...@transcontinental.ca wrote:
 
  Gang
 
  Is Rusty away or something? I've been trying to get an answer from him
 for
  three weeks on a product that I was charged for but which never was
 shipped.
  I doubt it is an email issue, since he has no trouble taking the orders
 by
  email, yet my emails to him have gone unanswered... I'd rather not have
 to
  ask the cc card company to claew back the payment...
 
  Anyone else talked to him lately?
 
  D.
 
  ___
  http://www.okiebenz.com
  For new and used parts go to www.okiebenz.com
  To search list archives http://www.okiebenz.com/archive/
 
  To Unsubscribe or change delivery options go to:
  http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
 
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 Message: 8
 Date: Thu, 30 Apr 2009 12:09:52 -0400
 From: Gary Hurst jabbahur...@gmail.com
 Subject: Re: [MBZ] Rusty AWOL?
 To: Mercedes Discussion List mercedes@okiebenz.com
 Message-ID:
8b0e7cce0904300909i6c9ee67fnc4475830aab16...@mail.gmail.com
 Content-Type: text/plain; charset=iso-8859-1
 
 no, that's silly.  it works fine.
 
 go on.  try it.
 
 On Thu, Apr 30, 2009 at 12:08 PM, Dwight E. Giles, Jr degco...@cox.net
 wrote:
 
  But the website never works-or at least I can't get it to search-so I
 call.
  Dwight
 
  Dwight E. Giles, Jr.
  1978 240D 4 speed. 218K miles.
  1979 240D- auto -250K + miles. (SOLD).
  1990 300D 2.5t 160K miles.
  Wickford, RI
  -Original Message-
  From: mercedes-boun...@okiebenz.com [mailto:
 mercedes-boun...@okiebenz.com]
  On Behalf Of Gary Hurst
  Sent: Thursday, April 30, 2009 12:04 PM
  To: Mercedes Discussion List
  Subject: Re: [MBZ] Rusty AWOL?
 
  that's why i buy stuff online from