Regardless of whether you think MC's acquisition by Run Rev bodes good or
bad, I think we can all agree that Scott has done a fantastic job
with MC and his
customer service is unsurpassed. I have been the fortunate recipient of a
number of Scott's instant responses (even one at 1:30 AM CST) as,
I gotta chime in and say Scott rocks also. Same rapid resolution of tech
glitches from him as others have pointed out. He also saved my butt
recently in a license snafu with a client breathing down my neck on
deadline. I have NEVER had any other company come close to what Scott has
done for me
Regardless of whether you think MC's acquisition by Run Rev bodes good or
bad, I think we can all agree that Scott has done a fantastic job with MC and his
customer service is unsurpassed. I have been the fortunate recipient of a
number of Scott's instant responses (even one at 1:30 AM CST)
[EMAIL PROTECTED] a écrit :
Regardless of whether you think MC's acquisition by Run Rev bodes good or
bad, I think we can all agree that Scott has done a fantastic job with MC and his
customer service is unsurpassed. I have been the fortunate recipient of a
number of Scott's instant
[EMAIL PROTECTED] wrote:
Regardless of whether you think MC's acquisition by Run Rev bodes good or
bad, I think we can all agree that Scott has done a fantastic job with MC and
his customer service is unsurpassed.
I nominate him for a lifetime acheivement award for Best Customer Service
Ever.
On 7/10/03 11:45 AM, Richard Gaskin wrote:
[EMAIL PROTECTED] wrote:
Regardless of whether you think MC's acquisition by Run Rev bodes good or
bad, I think we can all agree that Scott has done a fantastic job with MC and
his customer service is unsurpassed.
I nominate him for a lifetime
Recently, Richard Gaskin wrote:
I nominate him for a lifetime acheivement award for Best Customer Service
Ever.
Fully.
Maintaining the engine, the IDE, and marketing them may be simpler tasks for
RunRev than matching Scott's level of service.
As would building a nuclear reactor with
I remember an unexpected email chat I had with Scott regarding an alphaData
issue. This man is obsessed with producing a world beating product- that was
(is!) always his priority. His response was typically within 24 hours, often
less. For me, discovering every new feature (in an upgrade) was a
