Review of SoundCloud for the iPad using a Screen Reader

From: Royal National Institute of Blind People (RNIB) 
Sent: Friday, October 11, 2013 5:10 AM
To: tahahaa...@gmail.com 
Subject: Review of SoundCloud for the iPad using a Screen Reader

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Review of SoundCloud for the iPad using a Screen Reader
10-10-2013 01:20 PM BST

Body: 

This App was analysed on 14 March 2013 on an iPad 2 running iOS 6. 
At the time of testing the app version was 2.4.7

Background
I am in my early twenties and I have no light perception, I therefore rely on 
speech and Braille output when accessing gadgets such as the iPhone and iPad. I 
have been using iOS devices for around 18 months and I have really enjoyed 
keeping up with the way the devices have enhanced the lives of blind and 
partially sighted people. One example being the ability to access social 
networking Apps, such as Facebook, twitter and SoundCloud. I chose to review 
the accessibility of the SoundCloud App with VoiceOver because I found it an 
interesting way of sharing messages with my friends and followers. 

Information about the App
The SoundCloud App is free to download from the App store and is a useful tool 
for sharing your favourite music, podcasts and any other audio clips you have. 
Users can connect with their friends on Facebook, twitter and tumbler. 

When downloading the App, I was able to access the App store using VoiceOver 
with no problems. 

Setting up
When I opened the App for the first time, I found that as I did not have a 
SoundCloud account, I needed to register with the service provider. I was able 
to do this with no problem. In order to get set up with followers SoundCloud 
wanted access to my Facebook account, however, I was able to skip this step and 
proceed onto setting up my profile. Once this was done, I was able to go ahead 
and explore the App. Although there was a help section, I found that I did not 
need to refer to it, as everything on screen was easy to follow. 

Using the App
Once the App was all set up the way I wanted it, I began to explore what was 
around me on the screen. I found that the screen was split in two, on the left 
hand side, I had the various pages of the App and on the right hand side I was 
able to view my selected page. 

The first section was a ‘you’ page, in this section, I was able to view all my 
information, any content that I had posted and saved as drafts. I was able to 
edit my user profile as I wished. However, I was disappointed to discover that 
the buttons were not labelled correctly, in that no item was labelled as a 
button. The only way for me to find out if they were buttons was to double tap 
the item and see if anything happened.

The second page was a stream page, on this page, I was able to see what my 
followers had posted. Unfortunately, I was not able to explore this area in 
detail as I had no followers at the time of testing.

Then there was an activity section, which gave me the option to view what other 
people had said about my clips and posted content. Unfortunately I was not able 
to test the accessibility of this as I had not posted any content. 

Finally there was a search section, this enabled me to search for any content 
on SoundCloud, such as people or clips. I was also able to filter the results 
to show just clips, just people or both. This part of the App was not as 
accessible as it could have been. When I got a list of profiles, double tapping 
the name of the profile actually opened the person’s profile, but this was not 
labelled as a button or gave me any indication that it was a button. However, 
the ‘follow’ button was labelled correctly, so I was able to follow a person 
with no difficulty.

On every page on the bottom right corner there was a record button which was 
labelled as ‘rec iPad button’. This initially confused me, but I quickly 
learned what it was. The process of recording a clip was straight forward, and 
I was able to pause my recording with a 2 finger double tap, which is the 
typical gesture to start/stop an action using VoiceOver. On the bottom left 
hand side of the screen, there were the play back controls, ‘previous, 
‘play/pause’ and ‘next’.

Advantages and disadvantages
I really liked the simplicity of the App and the fact that everything was 
really easy to follow and find. However, as a VoiceOver user, I did find it 
slightly confusing when trying to find buttons, this was mainly as a result of 
the inconsistency of button labelling. For example, some items which were 
buttons were not labelled as buttons, but then others were. Also, if a person 
was new to an Apple product, they may not be familiar with VoiceOver, so it may 
not have even occurred to them to try and double tap the item under their 
finger.

Also, the layout of the App was a bit strange. On the majority of Apps that 
I’ve used, the different tabs or pages of the App are shown horizontally across 
the bottom of the screen. However in this case they were displayed vertically 
on the left hand side of the screen, which did throw me a little bit. 

However, generally this is a really good App and I am extremely pleased the 
developers of the App have made this App mostly accessible for VoiceOver users. 
As this is a free App to download, I would definitely recommend other VoiceOver 
users to download the App and see if it works for them as well as it worked for 
me. Audioboo is another App that enables users to share audio content, but 
unlike SoundCloud, you cannot share music videos by other users or clips posted 
by your followers.

Any other comments
In order to make the user experience more efficient, I would recommend that the 
developers make sure that their button labelling is consistent and if possible, 
they should try and change the layout to mirror other Apps currently on the 
market.

Conclusion
The SoundCloud App enables a user to share their favourite music and audio 
clips with their followers and they are also able to follow other users who 
share content that interests them. It is free to download from the App store 
and it is mostly accessible. Despite the inconsistency in button labelling, the 
App is extremely easy to use and follow. As a blind user, I would like to see 
all buttons labelled correctly, which would make my user experience more 
efficient and I'm positive that new VoiceOver users would really benefit from 
this change as well.



Category: Radio shows and music
Published: 14/03/2013 09:07

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