We just received this email from a new customer:

""Hello. I recently purchased 3 posters from your auctions. I bought 3
great 1990s Disney posters which I've searched years for. On sites where I
can buy them for a fixed price, these posters all sell for $200-$350. But I
bought them from your auctions for a fraction of that. I am extremely happy
with my purchase, My only question is how do I know the posters I bought
from you are authentic? Thank you."

At first, I thought he must be crazy that those 1990s posters (which he
bought for $20 to $50 each) cost $200-$350 on some websites. But I searched
a couple of high profile sites, and by golly, he was exactly right!

So I knew why he suspected he had bought repros, and I replied to him as
follows:

"Thank you for your email! The posters that you won are 100% authentic
theatrical one-sheets (either used in a theater or printed for use in a
theater).

While there are "reproduction" posters out there, we have the information
and experience that it takes to spot them (we have held over 900,000
different auctions, far more than all other auction houses combined.When we
are sent any reproductions by consignors, we return them to the people who
send them to us. On very rare occasions (such as when an actor has
autographed one), we will auction a reproduction poster, but we clearly
mention that it is a reproduction in several places on the auction. You can
see an example of this at the following link:
*http://www.emovieposter.com/agallery/archiveitem/8823298.html
<http://www.emovieposter.com/agallery/archiveitem/8823298.html>*

Our ironclad "Buyer Warranty" guarantees that what we sold you is what we
said it was, in terms of originality and condition, and this warranty has
no time limit whatsoever! You can read more about it at the following link:
*http://www.emovieposter.com/unused/20120625ad_emovieposter_no_buyer_beware_buyer_warranty.jpg*<http://www.emovieposter.com/unused/20120625ad_emovieposter_no_buyer_beware_buyer_warranty.jpg>

As for the low prices, all of our auctions start at $1 and the price only
goes higher when *TWO *different bidders are bidding on the same item. It
is not unusual for the winning bid to be well below what online stores
would charge for the same item.

You can also see what our past buyers have paid for the same posters you
just purchased in our Auction History at
*http://www.emovieposter.com/agallery/archive.html*<http://www.emovieposter.com/agallery/archive.html>

If there is anything else that we can do for you, please let us know. In
the meantime, best of luck on your future bidding!"
-- 
Bruce Hershenson and the other 29 members of the eMoviePoster.com team
P.O. Box 874
West Plains, MO 65775
Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take
lunch)
our site <http://www.emovieposter.com/>
our auctions <http://www.emovieposter.com/agallery/all.html>

   * Complete Buyer Protection
<http://www.emovieposter.com/unused/20120625ad_emovieposter_no_buyer_beware_buyer_warranty.jpg>
- *No time limit on our guarantees & *NO* buyer beware
* Hershenson Help Hotline
<http://www.emovieposter.com/images/announcements/20120906_mcw_ad_hershenson_help_hotline_forsite.jpg>
- *Direct line to Bruce (our owner!) for urgent problems
Also, please read the following three pages of in-depth* Customer Reviews *of
our company * - Page 1
<http://www.emovieposter.com/images/announcements/buyerreviews_page1.jpg>,
Page 2
<http://www.emovieposter.com/images/announcements/buyerreviews_page2.jpg>,
Page 3
<http://www.emovieposter.com/images/announcements/buyerreviews_page3.jpg>*,
which shows you in our customers' own words exactly what makes our company
and our auctions so very different from all others!

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