RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

I’ve confirmed it’s a driver/Win10 issue. I imaged the same machine that would 
not WOL with our Win7 image, and it worked when powered down. The NIC lights 
were still on. I’m imaging it again with Win10 and will try your blog 
configuration baseline with this machine to see if it helps, and will see about 
finding a newer driver for the NIC.

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Wednesday, December 7, 2016 6:03 AM
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

No, it is completely up to the drivers and BIOS.

 

If both those settings are correct, try different drives. I've sometimes found 
the newest drivers break WOL on certain models. 

 

On Tue, Dec 6, 2016 at 4:56 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote:

So management is still pushing to get WOL working. Since every way I’ve tested 
doesn’t seem to work in Win10 when fully powered down, is anyone aware of a 
technology that will keep the NIC powered on when the computer is powered off? 
I’ve searched to no avail.

 

Mike

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ed Aldrich
Sent: Thursday, December 1, 2016 6:01 AM


To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

I have learned that we at 1E have a public article on the topic, FWIW…

 

http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN

 

Interesting thread all around!

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ed Aldrich
Sent: Wednesday, November 30, 2016 1:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 


Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Just getting caught up here… those of us who monitor this alias were all at the 
MVP Summit when this was posted. I was at least, followed by a couple weeks of 
running around… 

 

That said, I have to say that the “disable fast startup’ fix was a new one to 
me!

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 4:05 PM


To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

1e has a good little free tool for this too. Actually I am VERY surprised none 
of the 1e guys have commented on this thread, I am sure they know the answer.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM


To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

I tried 3 ways:

 

· CM 2012 app with “wake on LAN” checked in the deployment.

· Right click tools WOL via CM console.

· Wake on LAN util from depicus.com <http://depicus.com> 

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores
Sent: Monday, November 21, 2016 11:45 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

How are you sending the magic packet for your WOL tests?

 

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?

I have various OptiPlex models and they all seem to work fine

I’ve disabled Deep sleep and enabled WOL option in BIOS

When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

 

Shane

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com <mailto:mssms@list

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

Yes, its on my blog. I linked it earlier:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-part-one/



On Wed, Dec 7, 2016 at 11:57 AM Adam Juelich <acjuel...@gmail.com> wrote:

> Isn't there documentation out there on setting Configuration Baselines to
> check those 'Power Management' options under the NIC Settings?
>
> I'm trying to find it again
>
> On Wed, Dec 7, 2016 at 9:27 AM, Ketterman, Frank <
> frank.ketter...@oa.mo.gov> wrote:
>
> Ryan,
>
>
>
> You will need to either go into the Ethernet Adapter
> Properties/Power Management Tab and check the following;
>
>
>
> CheckAllow the computer to turn off
> this device
>
> This will all access to
> the other two box’s below
>
>
>
> CheckAll this device to wake the
> computer
>
>
>
> Check  Only allow a magic
> packet to wake the computer.
>
>
>
> Once this is done, *uncheck* Allow the computer to turn
> off this device. This should leave the bottom two boxes checked.
>
>
>
> The second option is to modify the registry to set  
> "HKLM:\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}"
> PNPCapabilities to a value of 280.  Note I do this with a PowerShell script
> that will check for the physical NIC and set this key.
>
>
>
> Once this is done the and you have turned off Windows (8/8.1/10) ‘Fast
> Start’, and made the required changes to BIOS, Wake on LAN should work as
> it did in Windows 7 and below.
>
>
>
> Frank Ketterman
>
> OA-ITSD-SDC
>
> Desktop Services
>
> Desktop Management Team
>
> W: (573)526-1880 <(573)%20526-1880>
>
> Desktop Management Hunt Group Number
>
> (573)751-4594 <(573)%20751-4594>
>
> CONFIDENTIALITY STATEMENT:
>
> This electronic transmission may contain information that is confidential,
> privileged, and prohibited from disclosure and unauthorized use pursuant to
> applicable law. If you are the intended recipient of this transmission, be
> advised that its use is restricted by law and for the purpose stated
> herein. If you are not the intended recipient of this transmission, take
> notice that any viewing, use, dissemination, or copying of the information
> transmitted herewith is strictly prohibited. If you have received this
> transmission in error, please return it to the sender and delete all copies
> from your system.
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ryan
> *Sent:* Wednesday, December 7, 2016 08:03
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> No, it is completely up to the drivers and BIOS.
>
>
>
> If both those settings are correct, try different drives. I've sometimes
> found the newest drivers break WOL on certain models.
>
>
>
> On Tue, Dec 6, 2016 at 4:56 PM Murray, Mike <mmur...@csuchico.edu> wrote:
>
> So management is still pushing to get WOL working. Since every way I’ve
> tested doesn’t seem to work in Win10 when fully powered down, is anyone
> aware of a technology that will keep the NIC powered on when the computer
> is powered off? I’ve searched to no avail.
>
>
>
> Mike
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ed Aldrich
> *Sent:* Thursday, December 1, 2016 6:01 AM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> I have learned that we at 1E have a public article on the topic, FWIW…
>
>
>
> http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN
>
>
>
> Interesting thread all around!
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Ed Aldrich
> *Sent:* Wednesday, November 30, 2016 1:10 PM
> *To:* mssms@lists.myitforum.com
>
>
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> Just getting caught up here… those of us who monitor this alias were all
> at the MVP Summit when this was posted. I was at least, followed by a
> couple weeks of running around…
>
>
>
> That said, I have to say that the “disable fast startup’ fix was a new one
> to me!
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.co

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

That still doesn’t work for me.

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ketterman, Frank
Sent: Wednesday, December 7, 2016 7:28 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Ryan,

 

You will need to either go into the Ethernet Adapter 
Properties/Power Management Tab and check the following;

 

CheckAllow the computer to turn off this 
device

This will all access to the 
other two box’s below

 

CheckAll this device to wake the computer

 

Check  Only allow a magic 
packet to wake the computer.

 

Once this is done, uncheck Allow the computer to turn off this 
device. This should leave the bottom two boxes checked.

 

The second option is to modify the registry to set  
"HKLM:\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}"
 PNPCapabilities to a value of 280.  Note I do this with a PowerShell script 
that will check for the physical NIC and set this key.

 

Once this is done the and you have turned off Windows (8/8.1/10) ‘Fast Start’, 
and made the required changes to BIOS, Wake on LAN should work as it did in 
Windows 7 and below.

 

Frank Ketterman

OA-ITSD-SDC

Desktop Services

Desktop Management Team

W: (573)526-1880

Desktop Management Hunt Group Number

(573)751-4594

CONFIDENTIALITY STATEMENT: 

This electronic transmission may contain information that is confidential, 
privileged, and prohibited from disclosure and unauthorized use pursuant to 
applicable law. If you are the intended recipient of this transmission, be 
advised that its use is restricted by law and for the purpose stated herein. If 
you are not the intended recipient of this transmission, take notice that any 
viewing, use, dissemination, or copying of the information transmitted herewith 
is strictly prohibited. If you have received this transmission in error, please 
return it to the sender and delete all copies from your system.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Wednesday, December 7, 2016 08:03
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

No, it is completely up to the drivers and BIOS.

 

If both those settings are correct, try different drives. I've sometimes found 
the newest drivers break WOL on certain models. 

 

On Tue, Dec 6, 2016 at 4:56 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote:

So management is still pushing to get WOL working. Since every way I’ve tested 
doesn’t seem to work in Win10 when fully powered down, is anyone aware of a 
technology that will keep the NIC powered on when the computer is powered off? 
I’ve searched to no avail.

 

Mike

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ed Aldrich
Sent: Thursday, December 1, 2016 6:01 AM


To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

I have learned that we at 1E have a public article on the topic, FWIW…

 

http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN

 

Interesting thread all around!

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ed Aldrich
Sent: Wednesday, November 30, 2016 1:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 


Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Just getting caught up here… those of us who monitor this alias were all at the 
MVP Summit when this was posted. I was at least, followed by a couple weeks of 
running around… 

 

That said, I have to say that the “disable fast startup’ fix was a new one to 
me!

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 4:05 PM


To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

1e has a good little free tool for this too. Actually I am VERY surprised none 
of the 1e guys have commented on this thread, I am sure they know the answer.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM


To: mssms@lists.myitforum.com <m

Re: [mssms] RE: WOL not waking powered off computers

[Adam Juelich]

Isn't there documentation out there on setting Configuration Baselines to
check those 'Power Management' options under the NIC Settings?

I'm trying to find it again

On Wed, Dec 7, 2016 at 9:27 AM, Ketterman, Frank <frank.ketter...@oa.mo.gov>
wrote:

> Ryan,
>
>
>
> You will need to either go into the Ethernet Adapter
> Properties/Power Management Tab and check the following;
>
>
>
> CheckAllow the computer to turn off
> this device
>
> This will all access to
> the other two box’s below
>
>
>
> CheckAll this device to wake the
> computer
>
>
>
> Check  Only allow a magic
> packet to wake the computer.
>
>
>
> Once this is done, *uncheck* Allow the computer to turn
> off this device. This should leave the bottom two boxes checked.
>
>
>
> The second option is to modify the registry to set
> "HKLM:\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}"
> PNPCapabilities to a value of 280.  Note I do this with a PowerShell script
> that will check for the physical NIC and set this key.
>
>
>
> Once this is done the and you have turned off Windows (8/8.1/10) ‘Fast
> Start’, and made the required changes to BIOS, Wake on LAN should work as
> it did in Windows 7 and below.
>
>
>
> Frank Ketterman
>
> OA-ITSD-SDC
>
> Desktop Services
>
> Desktop Management Team
>
> W: (573)526-1880 <(573)%20526-1880>
>
> Desktop Management Hunt Group Number
>
> (573)751-4594 <(573)%20751-4594>
>
> CONFIDENTIALITY STATEMENT:
>
> This electronic transmission may contain information that is confidential,
> privileged, and prohibited from disclosure and unauthorized use pursuant to
> applicable law. If you are the intended recipient of this transmission, be
> advised that its use is restricted by law and for the purpose stated
> herein. If you are not the intended recipient of this transmission, take
> notice that any viewing, use, dissemination, or copying of the information
> transmitted herewith is strictly prohibited. If you have received this
> transmission in error, please return it to the sender and delete all copies
> from your system.
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:listsadmin@lists.
> myitforum.com] *On Behalf Of *Ryan
> *Sent:* Wednesday, December 7, 2016 08:03
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> No, it is completely up to the drivers and BIOS.
>
>
>
> If both those settings are correct, try different drives. I've sometimes
> found the newest drivers break WOL on certain models.
>
>
>
> On Tue, Dec 6, 2016 at 4:56 PM Murray, Mike <mmur...@csuchico.edu> wrote:
>
> So management is still pushing to get WOL working. Since every way I’ve
> tested doesn’t seem to work in Win10 when fully powered down, is anyone
> aware of a technology that will keep the NIC powered on when the computer
> is powered off? I’ve searched to no avail.
>
>
>
> Mike
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:listsadmin@lists.
> myitforum.com] *On Behalf Of *Ed Aldrich
> *Sent:* Thursday, December 1, 2016 6:01 AM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> I have learned that we at 1E have a public article on the topic, FWIW…
>
>
>
> http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN
>
>
>
> Interesting thread all around!
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:listsadmin@lists.
> myitforum.com <listsad...@lists.myitforum.com>] *On Behalf Of *Ed Aldrich
> *Sent:* Wednesday, November 30, 2016 1:10 PM
> *To:* mssms@lists.myitforum.com
>
>
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> Just getting caught up here… those of us who monitor this alias were all
> at the MVP Summit when this was posted. I was at least, followed by a
> couple weeks of running around…
>
>
>
> That said, I have to say that the “disable fast startup’ fix was a new one
> to me!
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:listsadmin@lists.
> myitforum.com <listsad...@lists.myitforum.com>] *On Behalf Of *Marcum,
> John
> *Sent:* Monday, November 21, 2016 4:05 PM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> 1e has a good little f

RE: [mssms] RE: WOL not waking powered off computers

[Ketterman, Frank]

Ryan,

You will need to either go into the Ethernet Adapter 
Properties/Power Management Tab and check the following;

CheckAllow the computer to turn off this 
device
This will all access to the 
other two box’s below

CheckAll this device to wake the computer

Check  Only allow a magic 
packet to wake the computer.

Once this is done, uncheck Allow the computer to turn off this 
device. This should leave the bottom two boxes checked.

The second option is to modify the registry to set  
"HKLM:\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002BE10318}"
 PNPCapabilities to a value of 280.  Note I do this with a PowerShell script 
that will check for the physical NIC and set this key.

Once this is done the and you have turned off Windows (8/8.1/10) ‘Fast Start’, 
and made the required changes to BIOS, Wake on LAN should work as it did in 
Windows 7 and below.

Frank Ketterman
OA-ITSD-SDC
Desktop Services
Desktop Management Team
W: (573)526-1880
Desktop Management Hunt Group Number
(573)751-4594
CONFIDENTIALITY STATEMENT:
This electronic transmission may contain information that is confidential, 
privileged, and prohibited from disclosure and unauthorized use pursuant to 
applicable law. If you are the intended recipient of this transmission, be 
advised that its use is restricted by law and for the purpose stated herein. If 
you are not the intended recipient of this transmission, take notice that any 
viewing, use, dissemination, or copying of the information transmitted herewith 
is strictly prohibited. If you have received this transmission in error, please 
return it to the sender and delete all copies from your system.

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Wednesday, December 7, 2016 08:03
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers

No, it is completely up to the drivers and BIOS.

If both those settings are correct, try different drives. I've sometimes found 
the newest drivers break WOL on certain models.

On Tue, Dec 6, 2016 at 4:56 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
So management is still pushing to get WOL working. Since every way I’ve tested 
doesn’t seem to work in Win10 when fully powered down, is anyone aware of a 
technology that will keep the NIC powered on when the computer is powered off? 
I’ve searched to no avail.

Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ed Aldrich
Sent: Thursday, December 1, 2016 6:01 AM

To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

I have learned that we at 1E have a public article on the topic, FWIW…

http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN

Interesting thread all around!

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ed Aldrich
Sent: Wednesday, November 30, 2016 1:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>

Subject: RE: [mssms] RE: WOL not waking powered off computers

Just getting caught up here… those of us who monitor this alias were all at the 
MVP Summit when this was posted. I was at least, followed by a couple weeks of 
running around…

That said, I have to say that the “disable fast startup’ fix was a new one to 
me!

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 4:05 PM

To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

1e has a good little free tool for this too. Actually I am VERY surprised none 
of the 1e guys have commented on this thread, I am sure they know the answer.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM

To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

I tried 3 ways:


• CM 2012 app with “wake on LAN” checked in the deployment.

• Right click tools WOL via CM console.

• Wake on LAN util from depicus.com<http://depicus.com>

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores
Sent: Monday, November 2

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

No, it is completely up to the drivers and BIOS.

If both those settings are correct, try different drives. I've sometimes
found the newest drivers break WOL on certain models.

On Tue, Dec 6, 2016 at 4:56 PM Murray, Mike <mmur...@csuchico.edu> wrote:

> So management is still pushing to get WOL working. Since every way I’ve
> tested doesn’t seem to work in Win10 when fully powered down, is anyone
> aware of a technology that will keep the NIC powered on when the computer
> is powered off? I’ve searched to no avail.
>
>
>
> Mike
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ed Aldrich
> *Sent:* Thursday, December 1, 2016 6:01 AM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> I have learned that we at 1E have a public article on the topic, FWIW…
>
>
>
> http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN
>
>
>
> Interesting thread all around!
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Ed Aldrich
> *Sent:* Wednesday, November 30, 2016 1:10 PM
> *To:* mssms@lists.myitforum.com
>
>
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> Just getting caught up here… those of us who monitor this alias were all
> at the MVP Summit when this was posted. I was at least, followed by a
> couple weeks of running around…
>
>
>
> That said, I have to say that the “disable fast startup’ fix was a new one
> to me!
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Marcum, John
> *Sent:* Monday, November 21, 2016 4:05 PM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> 1e has a good little free tool for this too. Actually I am VERY surprised
> none of the 1e guys have commented on this thread, I am sure they know the
> answer.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Murray, Mike
> *Sent:* Monday, November 21, 2016 2:58 PM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> I tried 3 ways:
>
>
>
> · CM 2012 app with “wake on LAN” checked in the deployment.
>
> · Right click tools WOL via CM console.
>
> ·     Wake on LAN util from depicus.com
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Art Flores
> *Sent:* Monday, November 21, 2016 11:45 AM
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> How are you sending the magic packet for your WOL tests?
>
>
>
> I have a similar issue with the Dell 9020, if I send the magic packet from
> Win7 using the Cireson Remote Manage app, the 9020 does NOT wake up, if I
> send the magic packet from a Win10 VM using the same version of the Cireson
> Remote Manage app, the 9020 does wake up.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Shane McKeown
> *Sent:* Monday, November 21, 2016 1:04 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> Ok so did you confirm if you can see the NIC led blinking when the machine
> is fully powered off?
>
> I have various OptiPlex models and they all seem to work fine
>
> I’ve disabled Deep sleep and enabled WOL option in BIOS
>
> When machine is switched off and I plug in a network cable the led lights
> on the nic…this is the first step in confirming that at the BIOS level you
> are on the right path…
>
>
>
> Shane
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Murray, Mike
> *Sent:* 21 November 2016 17:17
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> Various. The last one was an OptiPlex 9010.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Shane McKeown
> *Sent:* Monday, November 21, 2016 9:02 AM
> *To:* mssms@lists.myit

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

So management is still pushing to get WOL working. Since every way I’ve tested 
doesn’t seem to work in Win10 when fully powered down, is anyone aware of a 
technology that will keep the NIC powered on when the computer is powered off? 
I’ve searched to no avail.

 

Mike

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ed Aldrich
Sent: Thursday, December 1, 2016 6:01 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

I have learned that we at 1E have a public article on the topic, FWIW…

 

http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN

 

Interesting thread all around!

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ed Aldrich
Sent: Wednesday, November 30, 2016 1:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Just getting caught up here… those of us who monitor this alias were all at the 
MVP Summit when this was posted. I was at least, followed by a couple weeks of 
running around… 

 

That said, I have to say that the “disable fast startup’ fix was a new one to 
me!

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 4:05 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

1e has a good little free tool for this too. Actually I am VERY surprised none 
of the 1e guys have commented on this thread, I am sure they know the answer.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

I tried 3 ways:

 

· CM 2012 app with “wake on LAN” checked in the deployment.

· Right click tools WOL via CM console.

· Wake on LAN util from depicus.com <http://depicus.com> 

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores
Sent: Monday, November 21, 2016 11:45 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

How are you sending the magic packet for your WOL tests?

 

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?

I have various OptiPlex models and they all seem to work fine

I’ve disabled Deep sleep and enabled WOL option in BIOS

When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

 

Shane

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Various. The last one was an OptiPlex 9010. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

What model is the machine? 

We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold… 

Also found this with some Vostro models(can’t remember the exact model) 

  

Shane 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

It does get the packet. A

RE: [mssms] RE: WOL not waking powered off computers

[Ed Aldrich]

I have learned that we at 1E have a public article on the topic, FWIW…

http://help.1e.com/display/NWE71/Fast+Startup+vs+Wake-on-LAN

Interesting thread all around!

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ed Aldrich
Sent: Wednesday, November 30, 2016 1:10 PM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

Just getting caught up here… those of us who monitor this alias were all at the 
MVP Summit when this was posted. I was at least, followed by a couple weeks of 
running around…

That said, I have to say that the “disable fast startup’ fix was a new one to 
me!

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 4:05 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

1e has a good little free tool for this too. Actually I am VERY surprised none 
of the 1e guys have commented on this thread, I am sure they know the answer.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

I tried 3 ways:


·CM 2012 app with “wake on LAN” checked in the deployment.

·Right click tools WOL via CM console.

·Wake on LAN util from depicus.com<http://depicus.com>

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores
Sent: Monday, November 21, 2016 11:45 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

How are you sending the magic packet for your WOL tests?

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?
I have various OptiPlex models and they all seem to work fine
I’ve disabled Deep sleep and enabled WOL option in BIOS
When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Various. The last one was an OptiPlex 9010.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

What model is the machine?
We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…
Also found this with some Vostro models(can’t remember the exact model)

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK,

RE: [mssms] RE: WOL not waking powered off computers

[Ed Aldrich]

Just getting caught up here… those of us who monitor this alias were all at the 
MVP Summit when this was posted. I was at least, followed by a couple weeks of 
running around…

That said, I have to say that the “disable fast startup’ fix was a new one to 
me!

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Marcum, John
Sent: Monday, November 21, 2016 4:05 PM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

1e has a good little free tool for this too. Actually I am VERY surprised none 
of the 1e guys have commented on this thread, I am sure they know the answer.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

I tried 3 ways:


·CM 2012 app with “wake on LAN” checked in the deployment.

·Right click tools WOL via CM console.

·Wake on LAN util from depicus.com<http://depicus.com>

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores
Sent: Monday, November 21, 2016 11:45 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

How are you sending the magic packet for your WOL tests?

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?
I have various OptiPlex models and they all seem to work fine
I’ve disabled Deep sleep and enabled WOL option in BIOS
When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Various. The last one was an OptiPlex 9010.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

What model is the machine?
We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…
Also found this with some Vostro models(can’t remember the exact model)

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4).

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

Winna winna, chicken dinna! Thank you! I’ll set up a GPO to handle this via 
registry.  J

 

Mike

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ketterman, Frank
Sent: Monday, November 21, 2016 1:39 PM
To: 'mssms@lists.myitforum.com' <mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

If you OS is Windows 8/8.1/10 then turn off ‘fast startup’.  Once you do this 
S5 wake on LAN should work just fine.  Failure to do so, will result in Windows 
turning off the NIC irrespective of your BIOS and NIC Power settings.  See this 
article; https://support.microsoft.com/en-us/kb/2776718

 

Frank Ketterman

OA-ITSD-SDC

Desktop Services

Desktop Management Team

W: (573)526-1880

Desktop Management Hunt Group Number

(573)751-4594

CONFIDENTIALITY STATEMENT: 

This electronic transmission may contain information that is confidential, 
privileged, and prohibited from disclosure and unauthorized use pursuant to 
applicable law. If you are the intended recipient of this transmission, be 
advised that its use is restricted by law and for the purpose stated herein. If 
you are not the intended recipient of this transmission, take notice that any 
viewing, use, dissemination, or copying of the information transmitted herewith 
is strictly prohibited. If you have received this transmission in error, please 
return it to the sender and delete all copies from your system.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 14:56
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

No, that’s the problem. The NIC light is off. I’ve disabled deep sleep and 
enabled WOL in BIOS.  :/

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 11:04 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?

I have various OptiPlex models and they all seem to work fine

I’ve disabled Deep sleep and enabled WOL option in BIOS

When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

 

Shane

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Various. The last one was an OptiPlex 9010. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

What model is the machine? 

We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold… 

Also found this with some Vostro models(can’t remember the exact model) 

  

Shane 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

It does get the packet. And it will wake up when asleep, just now when powered 
off. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers 

  

You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem. 

  

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote: 

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer i

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

This was it. Thanks.  J

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Jason Sandys
Sent: Monday, November 21, 2016 1:12 PM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Sorry if this has been noted before (it’s a long thread), but have y’all seen 
or tried this https://support.microsoft.com/en-us/kb/2776718 ?

 

J

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

I tried 3 ways:

 

· CM 2012 app with “wake on LAN” checked in the deployment.

· Right click tools WOL via CM console.

· Wake on LAN util from depicus.com

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores
Sent: Monday, November 21, 2016 11:45 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

How are you sending the magic packet for your WOL tests?

 

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?

I have various OptiPlex models and they all seem to work fine

I’ve disabled Deep sleep and enabled WOL option in BIOS

When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

 

Shane

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Various. The last one was an OptiPlex 9010. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

What model is the machine? 

We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold… 

Also found this with some Vostro models(can’t remember the exact model) 

  

Shane 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

It does get the packet. And it will wake up when asleep, just now when powered 
off. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers 

  

You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem. 

  

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote: 

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states: 

  

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8

RE: [mssms] RE: WOL not waking powered off computers

[Ketterman, Frank]

If you OS is Windows 8/8.1/10 then turn off ‘fast startup’.  Once you do this 
S5 wake on LAN should work just fine.  Failure to do so, will result in Windows 
turning off the NIC irrespective of your BIOS and NIC Power settings.  See this 
article; https://support.microsoft.com/en-us/kb/2776718

Frank Ketterman
OA-ITSD-SDC
Desktop Services
Desktop Management Team
W: (573)526-1880
Desktop Management Hunt Group Number
(573)751-4594
CONFIDENTIALITY STATEMENT:
This electronic transmission may contain information that is confidential, 
privileged, and prohibited from disclosure and unauthorized use pursuant to 
applicable law. If you are the intended recipient of this transmission, be 
advised that its use is restricted by law and for the purpose stated herein. If 
you are not the intended recipient of this transmission, take notice that any 
viewing, use, dissemination, or copying of the information transmitted herewith 
is strictly prohibited. If you have received this transmission in error, please 
return it to the sender and delete all copies from your system.

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 14:56
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

No, that’s the problem. The NIC light is off. I’ve disabled deep sleep and 
enabled WOL in BIOS.  :/

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 11:04 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?
I have various OptiPlex models and they all seem to work fine
I’ve disabled Deep sleep and enabled WOL option in BIOS
When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Various. The last one was an OptiPlex 9010.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

What model is the machine?
We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…
Also found this with some Vostro models(can’t remember the exact model)

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

Also, if you try the above script, you'll need to reboot once before it
takes effect (the same with any NIC changes in the OS). One reboot to apply
the change, then you can shut down and test.

On Mon, Nov 21, 2016 at 3:34 PM Ryan <ryan2...@gmail.com> wrote:

> Are they Intel NICs? If it is, does it have the WOL setting "Wake on Magic
> Packet from Power Off" in advanced properties on the NIC?
>
> http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-part-two/
>
> If not, and if it's an Intel NIC, you might want to try the registry hack
> I have posted at that link to enable it. Here's the script I've run to
> enable it on hundreds of Dell computers:
>
> $Index = $null
> $query = "select * from Win32_NetworkAdapterConfiguration Where IPEnabled
> = 'True'"
> Get-WmiObject -Query $query | ForEach-Object {
> $Index = $_.Index
> if ($Index.Length -ne 4) {
> do {
> $Index = "0$Index"
> } while ($Index.Length -lt 4)
> }
> Set-ItemProperty -Path
> "HKLM:\SYSTEM\CurrentControlSet\Control\Class\{4d36e972-e325-11ce-bfc1-08002be10318}\$Index"
> -Name "EnablePME" -Value "1" -Type "String" -Force
> }
>
>
>
> On Mon, Nov 21, 2016 at 3:24 PM Murray, Mike <mmur...@csuchico.edu> wrote:
>
> No, that’s the problem. The NIC light is off. I’ve disabled deep sleep and
> enabled WOL in BIOS.  :/
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Shane McKeown
> *Sent:* Monday, November 21, 2016 11:04 AM
> *To:* mssms@lists.myitforum.com
>
>
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> Ok so did you confirm if you can see the NIC led blinking when the machine
> is fully powered off?
>
> I have various OptiPlex models and they all seem to work fine
>
> I’ve disabled Deep sleep and enabled WOL option in BIOS
>
> When machine is switched off and I plug in a network cable the led lights
> on the nic…this is the first step in confirming that at the BIOS level you
> are on the right path…
>
>
>
> Shane
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Murray, Mike
>
>
> *Sent:* 21 November 2016 17:17
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> Various. The last one was an OptiPlex 9010.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Shane McKeown
> *Sent:* Monday, November 21, 2016 9:02 AM
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> What model is the machine?
>
> We have Dell Inspiron machines that do it like this – they will wake from
> sleep but not from cold…
>
> Also found this with some Vostro models(can’t remember the exact model)
>
>
>
> Shane
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Murray, Mike
>
>
> *Sent:* 21 November 2016 16:31
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> It does get the packet. And it will wake up when asleep, just now when
> powered off.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Ryan
> *Sent:* Friday, November 18, 2016 4:29 PM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> You can check if the computer is getting the packet by running a WOL
> packet sniffer on it while it's on. Send the packet to the computer from
> the CM server and see if it comes through. If it does, it's probably not a
> network problem.
>
>
>
> On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu> wrote:
>
> OK, after working with our network team, WOL **does** work from CM, but
> only when a computer is sleeping. I tried your power into BIOS trick, and
> it still wouldn’t wake. I looked at the BIOS settings, and Deep Sleep
> Control was enabled. The article below suggests that disabling this might
> work, but it did not. If the computer is fully powered off, it still will
> not wake. The article also states:
>
>
>
> These systems should wake from the System Power States: *Sleep (S3)* or 
> *Hibernate
> (S4).* The *SHUTDOWN (S5)*power state is not supp

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

Are they Intel NICs? If it is, does it have the WOL setting "Wake on Magic
Packet from Power Off" in advanced properties on the NIC?

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-part-two/

If not, and if it's an Intel NIC, you might want to try the registry hack I
have posted at that link to enable it. Here's the script I've run to enable
it on hundreds of Dell computers:

$Index = $null
$query = "select * from Win32_NetworkAdapterConfiguration Where IPEnabled =
'True'"
Get-WmiObject -Query $query | ForEach-Object {
$Index = $_.Index
if ($Index.Length -ne 4) {
do {
$Index = "0$Index"
} while ($Index.Length -lt 4)
}
Set-ItemProperty -Path
"HKLM:\SYSTEM\CurrentControlSet\Control\Class\{4d36e972-e325-11ce-bfc1-08002be10318}\$Index"
-Name "EnablePME" -Value "1" -Type "String" -Force
}



On Mon, Nov 21, 2016 at 3:24 PM Murray, Mike <mmur...@csuchico.edu> wrote:

> No, that’s the problem. The NIC light is off. I’ve disabled deep sleep and
> enabled WOL in BIOS.  :/
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Shane McKeown
> *Sent:* Monday, November 21, 2016 11:04 AM
> *To:* mssms@lists.myitforum.com
>
>
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> Ok so did you confirm if you can see the NIC led blinking when the machine
> is fully powered off?
>
> I have various OptiPlex models and they all seem to work fine
>
> I’ve disabled Deep sleep and enabled WOL option in BIOS
>
> When machine is switched off and I plug in a network cable the led lights
> on the nic…this is the first step in confirming that at the BIOS level you
> are on the right path…
>
>
>
> Shane
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Murray, Mike
>
>
> *Sent:* 21 November 2016 17:17
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> Various. The last one was an OptiPlex 9010.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Shane McKeown
> *Sent:* Monday, November 21, 2016 9:02 AM
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> What model is the machine?
>
> We have Dell Inspiron machines that do it like this – they will wake from
> sleep but not from cold…
>
> Also found this with some Vostro models(can’t remember the exact model)
>
>
>
> Shane
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Murray, Mike
>
>
> *Sent:* 21 November 2016 16:31
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> It does get the packet. And it will wake up when asleep, just now when
> powered off.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Ryan
> *Sent:* Friday, November 18, 2016 4:29 PM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> You can check if the computer is getting the packet by running a WOL
> packet sniffer on it while it's on. Send the packet to the computer from
> the CM server and see if it comes through. If it does, it's probably not a
> network problem.
>
>
>
> On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu> wrote:
>
> OK, after working with our network team, WOL **does** work from CM, but
> only when a computer is sleeping. I tried your power into BIOS trick, and
> it still wouldn’t wake. I looked at the BIOS settings, and Deep Sleep
> Control was enabled. The article below suggests that disabling this might
> work, but it did not. If the computer is fully powered off, it still will
> not wake. The article also states:
>
>
>
> These systems should wake from the System Power States: *Sleep (S3)* or 
> *Hibernate
> (S4).* The *SHUTDOWN (S5)*power state is not supported in Windows 7 and 
> *SHUTDOWN
> (S5)* and *Hybrid SHUTDOWN (S4)* power states are not supported in
> Windows 8 for Wake-On-LAN.
>
>
>
> Welp, I’m in state S5, so what to do?
>
>
>
> http://www.dell.com/support/article/us/en/19/SLN216918/EN
>
>
>
>
>
> Mike
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

No, that’s the problem. The NIC light is off. I’ve disabled deep sleep and 
enabled WOL in BIOS.  :/

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 11:04 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?

I have various OptiPlex models and they all seem to work fine

I’ve disabled Deep sleep and enabled WOL option in BIOS

When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

 

Shane

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Various. The last one was an OptiPlex 9010. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

What model is the machine? 

We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold… 

Also found this with some Vostro models(can’t remember the exact model) 

  

Shane 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

It does get the packet. And it will wake up when asleep, just now when powered 
off. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers 

  

You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem. 

  

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote: 

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states: 

  

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN. 

  

Welp, I’m in state S5, so what to do? 

  

http://www.dell.com/support/article/us/en/19/SLN216918/EN 

  

  

Mike 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers 

  

View page three of my troubleshooting WOL and SCCM: 

  

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/
 

  

Is the NIC On: 

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem. 

Is This A Windows Problem or BIOS Problem: 

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIO

RE: [mssms] RE: WOL not waking powered off computers

[Jason Sandys]

Sorry if this has been noted before (it’s a long thread), but have y’all seen 
or tried this https://support.microsoft.com/en-us/kb/2776718 ?

J

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

I tried 3 ways:


· CM 2012 app with “wake on LAN” checked in the deployment.

· Right click tools WOL via CM console.

· Wake on LAN util from depicus.com

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores
Sent: Monday, November 21, 2016 11:45 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

How are you sending the magic packet for your WOL tests?

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?
I have various OptiPlex models and they all seem to work fine
I’ve disabled Deep sleep and enabled WOL option in BIOS
When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Various. The last one was an OptiPlex 9010.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

What model is the machine?
We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…
Also found this with some Vostro models(can’t remember the exact model)

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off 

RE: [mssms] RE: WOL not waking powered off computers

[Marcum, John]

1e has a good little free tool for this too. Actually I am VERY surprised none 
of the 1e guys have commented on this thread, I am sure they know the answer.

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 2:58 PM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

I tried 3 ways:


· CM 2012 app with “wake on LAN” checked in the deployment.

· Right click tools WOL via CM console.

· Wake on LAN util from depicus.com

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Art Flores
Sent: Monday, November 21, 2016 11:45 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

How are you sending the magic packet for your WOL tests?

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?
I have various OptiPlex models and they all seem to work fine
I’ve disabled Deep sleep and enabled WOL option in BIOS
When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Various. The last one was an OptiPlex 9010.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

What model is the machine?
We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…
Also found this with some Vostro models(can’t remember the exact model)

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking 

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

I tried 3 ways:

 

· CM 2012 app with “wake on LAN” checked in the deployment.

· Right click tools WOL via CM console.

· Wake on LAN util from depicus.com

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Art Flores
Sent: Monday, November 21, 2016 11:45 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

How are you sending the magic packet for your WOL tests?

 

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?

I have various OptiPlex models and they all seem to work fine

I’ve disabled Deep sleep and enabled WOL option in BIOS

When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

 

Shane

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

Various. The last one was an OptiPlex 9010. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

What model is the machine? 

We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold… 

Also found this with some Vostro models(can’t remember the exact model) 

  

Shane 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers 

  

It does get the packet. And it will wake up when asleep, just now when powered 
off. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers 

  

You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem. 

  

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote: 

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states: 

  

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN. 

  

Welp, I’m in state S5, so what to do? 

  

http://www.dell.com/support/article/us/en/19/SLN216918/EN 

  

  

Mike 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers 

  

View page three of my troubleshooting WOL and SCCM: 

  

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/
 

  

Is the NIC On: 

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Bec

RE: [mssms] RE: WOL not waking powered off computers

[Marcum, John]

Not sure how you interpreted what I said any differently than what the article 
said. My comments were directly copied and pasted from the article.

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Monday, November 21, 2016 1:49 PM
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers

I was replying to your statement of:

No they are saying Windows doesn’t support it. “This change is due to Microsoft 
design changes in Windows 7 & Windows 8”

That's why I was saying WOL works on Windows 7, 8, and 10 from shutdown mode. 
It wasn't in response to the article, it was in response to you.

The article states that newer Dell models are not supported to wake from 
shutdown. At least that's how I interpret this:

The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN (S5) 
and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.  '

The annoying thing is it's up to the computer manufacturer to enable WOL from 
S4 and S5. Microsoft doesn't support it because of how Windows works. In those 
states, there's no Windows running to manage hardware devices to wake up the 
machine. When it's in Sleep mode, Windows is still running in the background, 
just a very low powered version. It watches for wake commands and then will 
turn back on when it sees one.

If Dell had properly configured BIOS / drivers, it would work fine. Here's 
Microsoft's support statement on it:

https://msdn.microsoft.com/en-us/library/windows/desktop/aa373229(v=vs.85).aspx

Note  WOL is not officially supported from soft off (S5). However, the BIOS on 
some systems may support arming NICs for wake, even though Windows is not 
involved in the process.

While I've worked with WOL, I've noticed some versions of drivers will 
interrupt this process. If during shutdown the OS powers off the NIC, BIOS will 
not always be able to turn the NIC back on after it's in S5. You need a driver 
that stops Windows from turning off the NIC at shutdown. In my article, I 
address this:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-part-two/

If you are using an Intel NIC, there MAY be another setting there called Wake 
on Magic Packet from power off state. This could also show up on the Power 
Management tab. Enable this setting also to make sure you can wake up the 
computer. This particular setting affects the computer when it is powered off, 
not sleep mode. Windows can put the NIC in a low power mode when the computer 
is shut down, and if it does you won’t be able to wake up the computer. From 
what I’ve seen, most Intel NICs have this setting, but you don’t always see the 
option in the properties of the NIC. If you don’t see it, you will need to 
enable it in the registry. More on that below…

On Mon, Nov 21, 2016 at 1:09 PM Marcum, John 
<jmar...@bradley.com<mailto:jmar...@bradley.com>> wrote:
You’ve incorrectly commented twice on the article which tells me you didn’t 
even read it. Go read the article…..

Dell has received complaints that newer model systems (OptiPlex 790, 7010 & 
9010 desktop & mini-tower system models for example) will not Wake-On-LAN (WOL) 
from a power off state

Modern improvements in power management of computer systems have caused 
problems for some system users as the newer model systems do not react to Wake 
On LAN requests in the same manner as older models due to WOL behavior changes 
in the Windows 7 and Windows 8 operating systems



From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Monday, November 21, 2016 12:44 PM

To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


So no computer with Windows 7+ can WOL from shutdown? I call BS.

The guide I wrote was specifically written for Windows 7 on Dells. I had 10 of 
their models walking up from shutdown. The only catch was to disable deep 
shutdown.

I've also worked on Lenovo computers with Windows 8.1 and had them working. My 
home built media center with Windows 10 wakes up from shutdown by WOL.

Unless something changed, it works if the driver supports it.

On Mon, Nov 21, 2016, 12:30 PM Marcum, John 
<jmar...@bradley.com<mailto:jmar...@bradley.com>> wrote:
No they are saying Windows doesn’t support it. “This change is due to Microsoft 
design changes in Windows 7 & Windows 8”



From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Monday, November 21, 2016 12:15 PM

To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

[External Email]
Is Dell

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

I was replying to your statement of:

*No they are saying Windows doesn’t support it. “This change is due to
Microsoft design changes in Windows 7 & Windows 8” *

That's why I was saying WOL works on Windows 7, 8, and 10 from shutdown
mode. It wasn't in response to the article, it was in response to you.

The article states that newer Dell models are not supported to wake from
shutdown. At least that's how I interpret this:

*The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8
for Wake-On-LAN.  '*

The annoying thing is it's up to the computer manufacturer to enable WOL
from S4 and S5. Microsoft doesn't support it because of how Windows works.
In those states, there's no Windows running to manage hardware devices to
wake up the machine. When it's in Sleep mode, Windows is still running in
the background, just a very low powered version. It watches for wake
commands and then will turn back on when it sees one.

If Dell had properly configured BIOS / drivers, it would work fine. Here's
Microsoft's support statement on it:

https://msdn.microsoft.com/en-us/library/windows/desktop/aa373229(v=vs.85).aspx


*Note  WOL is not officially supported from soft off (S5). However, the
BIOS on some systems may support arming NICs for wake, even though Windows
is not involved in the process.  *

While I've worked with WOL, I've noticed some versions of drivers will
interrupt this process. If during shutdown the OS powers off the NIC, BIOS
will not always be able to turn the NIC back on after it's in S5. You need
a driver that stops Windows from turning off the NIC at shutdown. In my
article, I address this:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-part-two/

*If you are using an Intel NIC, there MAY be another setting there called
Wake on Magic Packet from power off state. This could also show up on the
Power Management tab. Enable this setting also to make sure you can wake up
the computer. This particular setting affects the computer when it is
powered off, not sleep mode. Windows can put the NIC in a low power mode
when the computer is shut down, and if it does you won’t be able to wake up
the computer. From what I’ve seen, most Intel NICs have this setting, but
you don’t always see the option in the properties of the NIC. If you don’t
see it, you will need to enable it in the registry. More on that below…  *

On Mon, Nov 21, 2016 at 1:09 PM Marcum, John <jmar...@bradley.com> wrote:

> You’ve incorrectly commented twice on the article which tells me you
> didn’t even read it. Go read the article…..
>
>
>
> Dell has received complaints that newer model systems (OptiPlex 790, 7010
> & 9010 desktop & mini-tower system models for example) will not Wake-On-LAN
> (WOL) from a power off state
>
>
>
> Modern improvements in power management of computer systems have caused
> problems for some system users as the newer model systems do not react to
> Wake On LAN requests in the same manner as older models due to WOL
> behavior changes in the Windows 7 and Windows 8 operating systems
>
>
>
>
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ryan
> *Sent:* Monday, November 21, 2016 12:44 PM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> So no computer with Windows 7+ can WOL from shutdown? I call BS.
>
> The guide I wrote was specifically written for Windows 7 on Dells. I had
> 10 of their models walking up from shutdown. The only catch was to disable
> deep shutdown.
>
> I've also worked on Lenovo computers with Windows 8.1 and had them
> working. My home built media center with Windows 10 wakes up from shutdown
> by WOL.
>
> Unless something changed, it works if the driver supports it.
>
>
>
> On Mon, Nov 21, 2016, 12:30 PM Marcum, John <jmar...@bradley.com> wrote:
>
> No they are saying Windows doesn’t support it. “This change is due to
> Microsoft design changes in Windows 7 & Windows 8”
>
>
>
>
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ryan
> *Sent:* Monday, November 21, 2016 12:15 PM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> *[External Email]*
>
> Is Dell seriously saying they no longer support waking up computers from a
> powered off state?
>
>
>
> Why?
>
>
>
> On Mon, Nov 21, 2016 at 12:10 PM Marcum, John <jmar...@bradley.com> wrote:
>
> On Windows 7? That’s not how I interpret this:
>
>
>
> The *SHUTDOWN (S5)*power state is not supported in Windows 7
>
>
>
>

RE: [mssms] RE: WOL not waking powered off computers

[Art Flores]

How are you sending the magic packet for your WOL tests?

I have a similar issue with the Dell 9020, if I send the magic packet from Win7 
using the Cireson Remote Manage app, the 9020 does NOT wake up, if I send the 
magic packet from a Win10 VM using the same version of the Cireson Remote 
Manage app, the 9020 does wake up.

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 1:04 PM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?
I have various OptiPlex models and they all seem to work fine
I’ve disabled Deep sleep and enabled WOL option in BIOS
When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

Various. The last one was an OptiPlex 9010.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

What model is the machine?
We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…
Also found this with some Vostro models(can’t remember the exact model)

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

View page three of my troubleshooting WOL and SCCM:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/


Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probabl

RE: [mssms] RE: WOL not waking powered off computers

[Shane McKeown]

Ok so did you confirm if you can see the NIC led blinking when the machine is 
fully powered off?
I have various OptiPlex models and they all seem to work fine
I’ve disabled Deep sleep and enabled WOL option in BIOS
When machine is switched off and I plug in a network cable the led lights on 
the nic…this is the first step in confirming that at the BIOS level you are on 
the right path…

Shane

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Murray, Mike
Sent: 21 November 2016 17:17
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

Various. The last one was an OptiPlex 9010.

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

What model is the machine?
We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…
Also found this with some Vostro models(can’t remember the exact model)

Shane

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

View page three of my troubleshooting WOL and SCCM:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/


Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike 
<mlin...@icc.illinois.gov<mailto:mlin...@icc.illinois.gov>> wrote:
Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.c

RE: [mssms] RE: WOL not waking powered off computers

[Marcum, John]

You’ve incorrectly commented twice on the article which tells me you didn’t 
even read it. Go read the article…..

Dell has received complaints that newer model systems (OptiPlex 790, 7010 & 
9010 desktop & mini-tower system models for example) will not Wake-On-LAN (WOL) 
from a power off state

Modern improvements in power management of computer systems have caused 
problems for some system users as the newer model systems do not react to Wake 
On LAN requests in the same manner as older models due to WOL behavior changes 
in the Windows 7 and Windows 8 operating systems



From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Monday, November 21, 2016 12:44 PM
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers


So no computer with Windows 7+ can WOL from shutdown? I call BS.

The guide I wrote was specifically written for Windows 7 on Dells. I had 10 of 
their models walking up from shutdown. The only catch was to disable deep 
shutdown.

I've also worked on Lenovo computers with Windows 8.1 and had them working. My 
home built media center with Windows 10 wakes up from shutdown by WOL.

Unless something changed, it works if the driver supports it.

On Mon, Nov 21, 2016, 12:30 PM Marcum, John 
<jmar...@bradley.com<mailto:jmar...@bradley.com>> wrote:
No they are saying Windows doesn’t support it. “This change is due to Microsoft 
design changes in Windows 7 & Windows 8”



From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Monday, November 21, 2016 12:15 PM

To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

[External Email]
Is Dell seriously saying they no longer support waking up computers from a 
powered off state?

Why?

On Mon, Nov 21, 2016 at 12:10 PM Marcum, John 
<jmar...@bradley.com<mailto:jmar...@bradley.com>> wrote:
On Windows 7? That’s not how I interpret this:

The SHUTDOWN (S5)power state is not supported in Windows 7





From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 11:16 AM

To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

We have disabled the deep sleep option, which I understand is supposed to allow 
WOL when powered down.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 8:59 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

http://www.dell.com/support/article/us/en/19/SLN216918/en




From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 10:31 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

So no computer with Windows 7+ can WOL from shutdown? I call BS.

The guide I wrote was specifically written for Windows 7 on Dells. I had 10
of their models walking up from shutdown. The only catch was to disable
deep shutdown.

I've also worked on Lenovo computers with Windows 8.1 and had them working.
My home built media center with Windows 10 wakes up from shutdown by WOL.

Unless something changed, it works if the driver supports it.

On Mon, Nov 21, 2016, 12:30 PM Marcum, John <jmar...@bradley.com> wrote:

> No they are saying Windows doesn’t support it. “This change is due to
> Microsoft design changes in Windows 7 & Windows 8”
>
>
>
>
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ryan
> *Sent:* Monday, November 21, 2016 12:15 PM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> *[External Email]*
>
> Is Dell seriously saying they no longer support waking up computers from a
> powered off state?
>
>
>
> Why?
>
>
>
> On Mon, Nov 21, 2016 at 12:10 PM Marcum, John <jmar...@bradley.com> wrote:
>
> On Windows 7? That’s not how I interpret this:
>
>
>
> The *SHUTDOWN (S5)*power state is not supported in Windows 7
>
>
>
>
>
>
>
>
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Murray, Mike
> *Sent:* Monday, November 21, 2016 11:16 AM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> We have disabled the deep sleep option, which I understand is supposed to
> allow WOL when powered down.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Marcum, John
> *Sent:* Monday, November 21, 2016 8:59 AM
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> http://www.dell.com/support/article/us/en/19/SLN216918/en
>
>
>
>
>
>
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Murray, Mike
> *Sent:* Monday, November 21, 2016 10:31 AM
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> It does get the packet. And it will wake up when asleep, just now when
> powered off.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Ryan
> *Sent:* Friday, November 18, 2016 4:29 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> You can check if the computer is getting the packet by running a WOL
> packet sniffer on it while it's on. Send the packet to the computer from
> the CM server and see if it comes through. If it does, it's probably not a
> network problem.
>
>
>
> On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu> wrote:
>
> OK, after working with our network team, WOL **does** work from CM, but
> only when a computer is sleeping. I tried your power into BIOS trick, and
> it still wouldn’t wake. I looked at the BIOS settings, and Deep Sleep
> Control was enabled. The article below suggests that disabling this might
> work, but it did not. If the computer is fully powered off, it still will
> not wake. The article also states:
>
>
>
> These systems should wake from the System Power States: *Sleep (S3)* or 
> *Hibernate
> (S4).* The *SHUTDOWN (S5)*power state is not supported in Windows 7 and 
> *SHUTDOWN
> (S5)* and *Hybrid SHUTDOWN (S4)* power states are not supported in
> Windows 8 for Wake-On-LAN.
>
>
>
> Welp, I’m in state S5, so what to do?
>
>
>
> http://www.dell.com/support/article/us/en/19/SLN216918/EN
>
>
>
>
>
> Mike
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ryan
> *Sent:* Friday, November 18, 2016 12:10 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> View page three of my troubleshooting WOL and SCCM:
>
>
>
>
> http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/
>
>
>
> Is the NIC On:
>
> If there are no link lights on the back of the computer, where the network
> cord is plugged in, then your NIC is probably not getting any power.
> Because of th

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

Windows 10. And that may be exactly what they’re saying. If so, that seriously 
sucks.

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Monday, November 21, 2016 10:15 AM
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

Is Dell seriously saying they no longer support waking up computers from a 
powered off state? 

 

Why? 

 

On Mon, Nov 21, 2016 at 12:10 PM Marcum, John <jmar...@bradley.com 
<mailto:jmar...@bradley.com> > wrote:

On Windows 7? That’s not how I interpret this:

 

The SHUTDOWN (S5)power state is not supported in Windows 7

 

 

 

 

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 11:16 AM


To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

We have disabled the deep sleep option, which I understand is supposed to allow 
WOL when powered down.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 8:59 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

http://www.dell.com/support/article/us/en/19/SLN216918/en

 

 

 

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 10:31 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

It does get the packet. And it will wake up when asleep, just now when powered 
off.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

 

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote:

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

 

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

 

Welp, I’m in state S5, so what to do?

 

http://www.dell.com/support/article/us/en/19/SLN216918/EN

 

 

Mike

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

View page three of my troubleshooting WOL and SCCM:

 

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/

 

Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

 

On Fri, Nov 18, 2

RE: [mssms] RE: WOL not waking powered off computers

[Marcum, John]

No they are saying Windows doesn’t support it. “This change is due to Microsoft 
design changes in Windows 7 & Windows 8”



From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Monday, November 21, 2016 12:15 PM
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers

[External Email]
Is Dell seriously saying they no longer support waking up computers from a 
powered off state?

Why?

On Mon, Nov 21, 2016 at 12:10 PM Marcum, John 
<jmar...@bradley.com<mailto:jmar...@bradley.com>> wrote:
On Windows 7? That’s not how I interpret this:

The SHUTDOWN (S5)power state is not supported in Windows 7





From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 11:16 AM

To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

We have disabled the deep sleep option, which I understand is supposed to allow 
WOL when powered down.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 8:59 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

http://www.dell.com/support/article/us/en/19/SLN216918/en




From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 10:31 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

View page three of my troubleshooting WOL and SCCM:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/


Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike 
<mlin...@icc.illinois.gov<

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

Is Dell seriously saying they no longer support waking up computers from a
powered off state?

Why?

On Mon, Nov 21, 2016 at 12:10 PM Marcum, John <jmar...@bradley.com> wrote:

> On Windows 7? That’s not how I interpret this:
>
>
>
> The *SHUTDOWN (S5)*power state is not supported in Windows 7
>
>
>
>
>
>
>
>
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Murray, Mike
> *Sent:* Monday, November 21, 2016 11:16 AM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> We have disabled the deep sleep option, which I understand is supposed to
> allow WOL when powered down.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Marcum, John
> *Sent:* Monday, November 21, 2016 8:59 AM
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> http://www.dell.com/support/article/us/en/19/SLN216918/en
>
>
>
>
>
>
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Murray, Mike
> *Sent:* Monday, November 21, 2016 10:31 AM
> *To:* mssms@lists.myitforum.com
> *Subject:* RE: [mssms] RE: WOL not waking powered off computers
>
>
>
> It does get the packet. And it will wake up when asleep, just now when
> powered off.
>
>
>
> *From:* listsad...@lists.myitforum.com [
> mailto:listsad...@lists.myitforum.com <listsad...@lists.myitforum.com>] *On
> Behalf Of *Ryan
> *Sent:* Friday, November 18, 2016 4:29 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> You can check if the computer is getting the packet by running a WOL
> packet sniffer on it while it's on. Send the packet to the computer from
> the CM server and see if it comes through. If it does, it's probably not a
> network problem.
>
>
>
> On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu> wrote:
>
> OK, after working with our network team, WOL **does** work from CM, but
> only when a computer is sleeping. I tried your power into BIOS trick, and
> it still wouldn’t wake. I looked at the BIOS settings, and Deep Sleep
> Control was enabled. The article below suggests that disabling this might
> work, but it did not. If the computer is fully powered off, it still will
> not wake. The article also states:
>
>
>
> These systems should wake from the System Power States: *Sleep (S3)* or 
> *Hibernate
> (S4).* The *SHUTDOWN (S5)*power state is not supported in Windows 7 and 
> *SHUTDOWN
> (S5)* and *Hybrid SHUTDOWN (S4)* power states are not supported in
> Windows 8 for Wake-On-LAN.
>
>
>
> Welp, I’m in state S5, so what to do?
>
>
>
> http://www.dell.com/support/article/us/en/19/SLN216918/EN
>
>
>
>
>
> Mike
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ryan
> *Sent:* Friday, November 18, 2016 12:10 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> View page three of my troubleshooting WOL and SCCM:
>
>
>
>
> http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/
>
>
>
> Is the NIC On:
>
> If there are no link lights on the back of the computer, where the network
> cord is plugged in, then your NIC is probably not getting any power.
> Because of this, it won’t be able to turn on the computer when packets are
> sent. Check BIOS and / or Windows to see which is turning off the NIC. The
> next trick will tell you how to narrow down which is causing the problem.
>
> Is This A Windows Problem or BIOS Problem:
>
> One interesting trick you can do is power off the computer, and then power
> it back on going into BIOS. Sometimes, Windows turns the NIC off when the
> computer is powered down, and this action will turn back on the NIC. Now,
> power off the computer (make sure it doesn’t boot into Windows) and try to
> wake up the computer. If it wakes up, and it never woke up before, you are
> probably looking at a Windows setting problem or a driver bug. If it
> doesn’t wake up, check the BIOS. make sure all the settings are correct,
> and if they are look into updating or downgrading the BIOS.
>
>
>
> On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov>
> wrote:
>
> Make sure you have the right NIC drivers.  We 

RE: [mssms] RE: WOL not waking powered off computers

[Marcum, John]

On Windows 7? That’s not how I interpret this:

The SHUTDOWN (S5)power state is not supported in Windows 7





From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 11:16 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

We have disabled the deep sleep option, which I understand is supposed to allow 
WOL when powered down.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Marcum, John
Sent: Monday, November 21, 2016 8:59 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

http://www.dell.com/support/article/us/en/19/SLN216918/en




From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 10:31 AM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

View page three of my troubleshooting WOL and SCCM:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/


Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike 
<mlin...@icc.illinois.gov<mailto:mlin...@icc.illinois.gov>> wrote:
Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: [External] [mssms] WOL not waking powered off computers

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

Various. The last one was an OptiPlex 9010.

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Shane McKeown
Sent: Monday, November 21, 2016 9:02 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

What model is the machine?

We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…

Also found this with some Vostro models(can’t remember the exact model)

 

Shane 

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

It does get the packet. And it will wake up when asleep, just now when powered 
off. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers 

  

You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem. 

  

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote: 

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states: 

  

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN. 

  

Welp, I’m in state S5, so what to do? 

  

http://www.dell.com/support/article/us/en/19/SLN216918/EN 

  

  

Mike 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers 

  

View page three of my troubleshooting WOL and SCCM: 

  

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/
 

  

Is the NIC On: 

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem. 

Is This A Windows Problem or BIOS Problem: 

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS. 

  

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov 
<mailto:mlin...@icc.illinois.gov> > wrote: 

Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed. 

  

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: [External] [mssms] WOL not waking powered off computers 

  

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered off. Is this normal? 

  

  

  

Best Regards, 

  

Mike Murray 

Desktop Engineer/IT Consultant - IT Support Services 

California State University, Chico 

530.898.4357
 <mailto:mmur...@csuchico.edu> mmur...@csuchico.edu 

  

Rem

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

We have disabled the deep sleep option, which I understand is supposed to allow 
WOL when powered down.

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Marcum, John
Sent: Monday, November 21, 2016 8:59 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

http://www.dell.com/support/article/us/en/19/SLN216918/en

 

 

 

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 10:31 AM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: RE: [mssms] RE: WOL not waking powered off computers

 

It does get the packet. And it will wake up when asleep, just now when powered 
off.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

 

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote:

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

 

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

 

Welp, I’m in state S5, so what to do?

 

http://www.dell.com/support/article/us/en/19/SLN216918/EN

 

 

Mike

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

View page three of my troubleshooting WOL and SCCM:

 

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/

 

Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

 

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov 
<mailto:mlin...@icc.illinois.gov> > wrote:

Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: [External] [mssms] WOL not waking powered off computers

 

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered off. Is this normal? 

 

 

 

 

Best Regards,

 

Mike Murray

Desktop Engineer/IT Consultant - IT Support Services

California State University, Chico

530.898.4357 <tel:(530)%20898-4357> 
 <mailto:mmur...@csuchico.edu> mmur...@csuchico.edu

 

Remember, Chico State will NEVER ask you for your password via email!  

For more inf

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

Neither work. I upgraded BIOS, too.  :/

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Monday, November 21, 2016 8:59 AM
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

What about the BIOS trick I talked about?

 

Turn off the computer, boot into BIOS, then shut it down (this is important, if 
it ever even starts loading Windows you have to restart the whole process). 
Now, try to wake it.  if it wakes up, it is an OS problem. If it doesn't wake 
up, it may or may not be an OS problem, but I'd say start looking at upgrading 
BIOS first.

 

 

 

On Mon, Nov 21, 2016 at 10:54 AM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote:

It does get the packet. And it will wake up when asleep, just now when powered 
off.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM


To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

 

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote:

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

 

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

 

Welp, I’m in state S5, so what to do?

 

http://www.dell.com/support/article/us/en/19/SLN216918/EN

 

 

Mike

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

View page three of my troubleshooting WOL and SCCM:

 

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/

 

Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

 

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov 
<mailto:mlin...@icc.illinois.gov> > wrote:

Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: [External] [mssms] WOL not waking powered off computers

 

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered off. Is this normal? 

 

 

 

Best Regards,

 

Mike Murray

Desktop Engineer/IT Consultant - IT Support Services

California State University, Chico

530.898.4357 <tel:(530)%20898-4357> 
 <mailto:mmur...@csuchico.edu> mmur...@csuchico.edu

 

Remember,

RE: [mssms] RE: WOL not waking powered off computers

[Marcum, John]

http://www.dell.com/support/article/us/en/19/SLN216918/en




From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 10:31 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

View page three of my troubleshooting WOL and SCCM:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/


Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike 
<mlin...@icc.illinois.gov<mailto:mlin...@icc.illinois.gov>> wrote:
Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: [External] [mssms] WOL not waking powered off computers

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered off. Is this normal?




Best Regards,

Mike Murray
Desktop Engineer/IT Consultant - IT Support Services
California State University, Chico
530.898.4357<tel:(530)%20898-4357>
mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>

Remember, Chico State will NEVER ask you for your password via email!
For more information about recognizing phishing scam emails go to: 
http://www.csuchico.edu/isec/basics/spam-and-phishing.shtml


CONFIDENTIALITY NOTICE: The e-mail transmission (and/or the documents 
accompanying such) may contain confidential information. Such information is 
intended only for the use of the individual or entity named above. If you are 
not the named or intended recipient, you are hereby notified that any 
disclosure, copying, distribution, or the taking of any action in reliance on 
the contents of such information is stri

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

What about the BIOS trick I talked about?

Turn off the computer, boot into BIOS, then shut it down (this is
important, if it ever even starts loading Windows you have to restart the
whole process). Now, try to wake it.  if it wakes up, it is an OS problem.
If it doesn't wake up, it may or may not be an OS problem, but I'd say
start looking at upgrading BIOS first.



On Mon, Nov 21, 2016 at 10:54 AM Murray, Mike <mmur...@csuchico.edu> wrote:

> It does get the packet. And it will wake up when asleep, just now when
> powered off.
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ryan
> *Sent:* Friday, November 18, 2016 4:29 PM
>
>
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> You can check if the computer is getting the packet by running a WOL
> packet sniffer on it while it's on. Send the packet to the computer from
> the CM server and see if it comes through. If it does, it's probably not a
> network problem.
>
>
>
> On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu> wrote:
>
> OK, after working with our network team, WOL **does** work from CM, but
> only when a computer is sleeping. I tried your power into BIOS trick, and
> it still wouldn’t wake. I looked at the BIOS settings, and Deep Sleep
> Control was enabled. The article below suggests that disabling this might
> work, but it did not. If the computer is fully powered off, it still will
> not wake. The article also states:
>
>
>
> These systems should wake from the System Power States: *Sleep (S3)* or 
> *Hibernate
> (S4).* The *SHUTDOWN (S5)*power state is not supported in Windows 7 and 
> *SHUTDOWN
> (S5)* and *Hybrid SHUTDOWN (S4)* power states are not supported in
> Windows 8 for Wake-On-LAN.
>
>
>
> Welp, I’m in state S5, so what to do?
>
>
>
> http://www.dell.com/support/article/us/en/19/SLN216918/EN
>
>
>
>
>
> Mike
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ryan
> *Sent:* Friday, November 18, 2016 12:10 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> View page three of my troubleshooting WOL and SCCM:
>
>
>
>
> http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/
>
>
>
> Is the NIC On:
>
> If there are no link lights on the back of the computer, where the network
> cord is plugged in, then your NIC is probably not getting any power.
> Because of this, it won’t be able to turn on the computer when packets are
> sent. Check BIOS and / or Windows to see which is turning off the NIC. The
> next trick will tell you how to narrow down which is causing the problem.
>
> Is This A Windows Problem or BIOS Problem:
>
> One interesting trick you can do is power off the computer, and then power
> it back on going into BIOS. Sometimes, Windows turns the NIC off when the
> computer is powered down, and this action will turn back on the NIC. Now,
> power off the computer (make sure it doesn’t boot into Windows) and try to
> wake up the computer. If it wakes up, and it never woke up before, you are
> probably looking at a Windows setting problem or a driver bug. If it
> doesn’t wake up, check the BIOS. make sure all the settings are correct,
> and if they are look into updating or downgrading the BIOS.
>
>
>
> On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov>
> wrote:
>
> Make sure you have the right NIC drivers.  We have problems from time to
> time when the wrong drivers are installed.
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Murray, Mike
> *Sent:* Friday, November 18, 2016 1:04 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* [External] [mssms] WOL not waking powered off computers
>
>
>
> We have WOL enabled on our network. I’m able to wake a sleeping computer,
> but not a powered off computer. I verified WOL is enabled in BIOS and the
> network adapter is not getting powered off. Is this normal?
>
>
>
>
>
>
>
> Best Regards,
>
>
>
> Mike Murray
>
> Desktop Engineer/IT Consultant - IT Support Services
>
> California State University, Chico
>
> 530.898.4357 <(530)%20898-4357>
> mmur...@csuchico.edu
>
>
>
> Remember, Chico State will NEVER ask you for your password via email!
>
> For more information about recognizing phishing scam emails go to:
> http://www.csuchico.edu/isec/basics/spam-and-phishing.shtml
>
>
>
>
>
> CONFIDENTIALIT

RE: [mssms] RE: WOL not waking powered off computers

[Shane McKeown]

What model is the machine?
We have Dell Inspiron machines that do it like this – they will wake from sleep 
but not from cold…
Also found this with some Vostro models(can’t remember the exact model)

Shane

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Murray, Mike
Sent: 21 November 2016 16:31
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

View page three of my troubleshooting WOL and SCCM:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/


Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike 
<mlin...@icc.illinois.gov<mailto:mlin...@icc.illinois.gov>> wrote:
Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: [External] [mssms] WOL not waking powered off computers

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered off. Is this normal?



Best Regards,

Mike Murray
Desktop Engineer/IT Consultant - IT Support Services
California State University, Chico
530.898.4357
mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>

Remember, Chico State will NEVER ask you for your password via email!
For more information about recognizing phishing scam emails go to: 
http://www.csuchico.edu/isec/basics/spam-and-phishing.shtml


CONFIDENTIALITY NOTICE: The e-mail transmission (and/or the documents 
accompanying such) may contain confidential information. Such information is 
intended only for the use of the individual or entity named above. If you are 
not the named or intended recipient, you are hereby notified that any 
disclosure, copying, distribution, or the taking of any action in reliance on 
the contents of such in

RE: [mssms] RE: WOL not waking powered off computers

[Marcum, John]

What is the question here? You seem to have posted the answer to your own 
problem.

The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN (S5) 
and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.


From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Murray, Mike
Sent: Monday, November 21, 2016 10:31 AM
To: mssms@lists.myitforum.com
Subject: RE: [mssms] RE: WOL not waking powered off computers

It does get the packet. And it will wake up when asleep, just now when powered 
off.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com] On Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers


You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike 
<mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>> wrote:
OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

Welp, I’m in state S5, so what to do?

http://www.dell.com/support/article/us/en/19/SLN216918/EN


Mike

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: Re: [mssms] RE: WOL not waking powered off computers

View page three of my troubleshooting WOL and SCCM:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/


Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike 
<mlin...@icc.illinois.gov<mailto:mlin...@icc.illinois.gov>> wrote:
Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> 
[mailto:listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com>] 
On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com>
Subject: [External] [mssms] WOL not waking powered off computers

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered off. Is this normal?




Best Regards,

Mike Murray
Desktop Engineer/IT Consultant - IT Support Services
California State University, Chico
530.898.4357<tel:(530)%20898-4357>
mmur...@csuchico.edu<mailto:mmur...@csuchico.edu>

Remember, Chico State will NEVER ask you for your password via email!
For more information about recognizing phishing scam emails go to: 
http://www.csuchico.edu/isec/basics/spam-and-phishing.shtml


CONFIDENTIALITY NOTICE: The e-mail transmission (and/or the documents 
accompanying such) may contain confidential information. Such information is 
intended only for the use of the individual or entity named above. If you are 
not th

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

It does get the packet. And it will wake up when asleep, just now when powered 
off.

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Friday, November 18, 2016 4:29 PM
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

You can check if the computer is getting the packet by running a WOL packet 
sniffer on it while it's on. Send the packet to the computer from the CM server 
and see if it comes through. If it does, it's probably not a network problem.

 

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu 
<mailto:mmur...@csuchico.edu> > wrote:

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

 

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

 

Welp, I’m in state S5, so what to do?

 

http://www.dell.com/support/article/us/en/19/SLN216918/EN

 

 

Mike

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

View page three of my troubleshooting WOL and SCCM:

 

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/

 

Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

 

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov 
<mailto:mlin...@icc.illinois.gov> > wrote:

Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: [External] [mssms] WOL not waking powered off computers

 

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered off. Is this normal? 

 



 

 

Best Regards,

 

Mike Murray

Desktop Engineer/IT Consultant - IT Support Services

California State University, Chico

530.898.4357 <tel:(530)%20898-4357> 
 <mailto:mmur...@csuchico.edu> mmur...@csuchico.edu

 

Remember, Chico State will NEVER ask you for your password via email!  

For more information about recognizing phishing scam emails go to: 
http://www.csuchico.edu/isec/basics/spam-and-phishing.shtml

 

 

CONFIDENTIALITY NOTICE: The e-mail transmission (and/or the documents 
accompanying such) may contain confidential information. Such information is 
intended only for the use of the individual or entity named above. If you are 
not the named or intended recipient, you are hereby notified that any 
disclosure, copying, distribution, or the taking of any action in reliance on 
the contents of such information is strictly prohibited. If you have received 
this email in error, please notify the sender and then delete the email. Thank 
you for your cooperation. 

 

 






smime.p7s
Description: S/MIME cryptographic signature

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

You can check if the computer is getting the packet by running a WOL packet
sniffer on it while it's on. Send the packet to the computer from the CM
server and see if it comes through. If it does, it's probably not a network
problem.

On Fri, Nov 18, 2016, 6:26 PM Murray, Mike <mmur...@csuchico.edu> wrote:

> OK, after working with our network team, WOL **does** work from CM, but
> only when a computer is sleeping. I tried your power into BIOS trick, and
> it still wouldn’t wake. I looked at the BIOS settings, and Deep Sleep
> Control was enabled. The article below suggests that disabling this might
> work, but it did not. If the computer is fully powered off, it still will
> not wake. The article also states:
>
>
>
> These systems should wake from the System Power States: *Sleep (S3)* or 
> *Hibernate
> (S4).* The *SHUTDOWN (S5)*power state is not supported in Windows 7 and 
> *SHUTDOWN
> (S5)* and *Hybrid SHUTDOWN (S4)* power states are not supported in
> Windows 8 for Wake-On-LAN.
>
>
>
> Welp, I’m in state S5, so what to do?
>
>
>
> http://www.dell.com/support/article/us/en/19/SLN216918/EN
>
>
>
>
>
> Mike
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Ryan
> *Sent:* Friday, November 18, 2016 12:10 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* Re: [mssms] RE: WOL not waking powered off computers
>
>
>
> View page three of my troubleshooting WOL and SCCM:
>
>
>
>
> http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/
>
>
>
> Is the NIC On:
>
> If there are no link lights on the back of the computer, where the network
> cord is plugged in, then your NIC is probably not getting any power.
> Because of this, it won’t be able to turn on the computer when packets are
> sent. Check BIOS and / or Windows to see which is turning off the NIC. The
> next trick will tell you how to narrow down which is causing the problem.
>
> Is This A Windows Problem or BIOS Problem:
>
> One interesting trick you can do is power off the computer, and then power
> it back on going into BIOS. Sometimes, Windows turns the NIC off when the
> computer is powered down, and this action will turn back on the NIC. Now,
> power off the computer (make sure it doesn’t boot into Windows) and try to
> wake up the computer. If it wakes up, and it never woke up before, you are
> probably looking at a Windows setting problem or a driver bug. If it
> doesn’t wake up, check the BIOS. make sure all the settings are correct,
> and if they are look into updating or downgrading the BIOS.
>
>
>
> On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov>
> wrote:
>
> Make sure you have the right NIC drivers.  We have problems from time to
> time when the wrong drivers are installed.
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Murray, Mike
> *Sent:* Friday, November 18, 2016 1:04 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* [External] [mssms] WOL not waking powered off computers
>
>
>
> We have WOL enabled on our network. I’m able to wake a sleeping computer,
> but not a powered off computer. I verified WOL is enabled in BIOS and the
> network adapter is not getting powered off. Is this normal?
>
>
>
>
>
>
>
> Best Regards,
>
>
>
> Mike Murray
>
> Desktop Engineer/IT Consultant - IT Support Services
>
> California State University, Chico
>
> 530.898.4357 <(530)%20898-4357>
> mmur...@csuchico.edu
>
>
>
> Remember, Chico State will NEVER ask you for your password via email!
>
> For more information about recognizing phishing scam emails go to:
> http://www.csuchico.edu/isec/basics/spam-and-phishing.shtml
>
>
>
>
>
> CONFIDENTIALITY NOTICE: The e-mail transmission (and/or the documents
> accompanying such) may contain confidential information. Such information
> is intended only for the use of the individual or entity named above. If
> you are not the named or intended recipient, you are hereby notified that
> any disclosure, copying, distribution, or the taking of any action in
> reliance on the contents of such information is strictly prohibited. If you
> have received this email in error, please notify the sender and then delete
> the email. Thank you for your cooperation.
>
>
>
>

RE: [mssms] RE: WOL not waking powered off computers

[Murray, Mike]

OK, after working with our network team, WOL *does* work from CM, but only when 
a computer is sleeping. I tried your power into BIOS trick, and it still 
wouldn’t wake. I looked at the BIOS settings, and Deep Sleep Control was 
enabled. The article below suggests that disabling this might work, but it did 
not. If the computer is fully powered off, it still will not wake. The article 
also states:

 

These systems should wake from the System Power States: Sleep (S3) or Hibernate 
(S4). The SHUTDOWN (S5)power state is not supported in Windows 7 and SHUTDOWN 
(S5) and Hybrid SHUTDOWN (S4) power states are not supported in Windows 8 for 
Wake-On-LAN.

 

Welp, I’m in state S5, so what to do?

 

http://www.dell.com/support/article/us/en/19/SLN216918/EN

 

 

Mike

 

From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On 
Behalf Of Ryan
Sent: Friday, November 18, 2016 12:10 PM
To: mssms@lists.myitforum.com
Subject: Re: [mssms] RE: WOL not waking powered off computers

 

View page three of my troubleshooting WOL and SCCM:

 

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/

 

Is the NIC On:

If there are no link lights on the back of the computer, where the network cord 
is plugged in, then your NIC is probably not getting any power. Because of 
this, it won’t be able to turn on the computer when packets are sent. Check 
BIOS and / or Windows to see which is turning off the NIC. The next trick will 
tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power it 
back on going into BIOS. Sometimes, Windows turns the NIC off when the computer 
is powered down, and this action will turn back on the NIC. Now, power off the 
computer (make sure it doesn’t boot into Windows) and try to wake up the 
computer. If it wakes up, and it never woke up before, you are probably looking 
at a Windows setting problem or a driver bug. If it doesn’t wake up, check the 
BIOS. make sure all the settings are correct, and if they are look into 
updating or downgrading the BIOS.

 

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike <mlin...@icc.illinois.gov 
<mailto:mlin...@icc.illinois.gov> > wrote:

Make sure you have the right NIC drivers.  We have problems from time to time 
when the wrong drivers are installed.

 

From: listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com>  
[mailto:listsad...@lists.myitforum.com <mailto:listsad...@lists.myitforum.com> 
] On Behalf Of Murray, Mike
Sent: Friday, November 18, 2016 1:04 PM
To: mssms@lists.myitforum.com <mailto:mssms@lists.myitforum.com> 
Subject: [External] [mssms] WOL not waking powered off computers

 

We have WOL enabled on our network. I’m able to wake a sleeping computer, but 
not a powered off computer. I verified WOL is enabled in BIOS and the network 
adapter is not getting powered off. Is this normal? 

 



 

 

Best Regards,

 

Mike Murray

Desktop Engineer/IT Consultant - IT Support Services

California State University, Chico

530.898.4357 <tel:(530)%20898-4357> 
 <mailto:mmur...@csuchico.edu> mmur...@csuchico.edu

 

Remember, Chico State will NEVER ask you for your password via email!  

For more information about recognizing phishing scam emails go to: 
http://www.csuchico.edu/isec/basics/spam-and-phishing.shtml

 

 

CONFIDENTIALITY NOTICE: The e-mail transmission (and/or the documents 
accompanying such) may contain confidential information. Such information is 
intended only for the use of the individual or entity named above. If you are 
not the named or intended recipient, you are hereby notified that any 
disclosure, copying, distribution, or the taking of any action in reliance on 
the contents of such information is strictly prohibited. If you have received 
this email in error, please notify the sender and then delete the email. Thank 
you for your cooperation. 

 

 






smime.p7s
Description: S/MIME cryptographic signature

Re: [mssms] RE: WOL not waking powered off computers

[Ryan]

View page three of my troubleshooting WOL and SCCM:

http://www.ephingadmin.com/a-configmgr-admins-guide-to-wol-magic-packet-part-three/

Is the NIC On:

If there are no link lights on the back of the computer, where the network
cord is plugged in, then your NIC is probably not getting any power.
Because of this, it won’t be able to turn on the computer when packets are
sent. Check BIOS and / or Windows to see which is turning off the NIC. The
next trick will tell you how to narrow down which is causing the problem.

Is This A Windows Problem or BIOS Problem:

One interesting trick you can do is power off the computer, and then power
it back on going into BIOS. Sometimes, Windows turns the NIC off when the
computer is powered down, and this action will turn back on the NIC. Now,
power off the computer (make sure it doesn’t boot into Windows) and try to
wake up the computer. If it wakes up, and it never woke up before, you are
probably looking at a Windows setting problem or a driver bug. If it
doesn’t wake up, check the BIOS. make sure all the settings are correct,
and if they are look into updating or downgrading the BIOS.

On Fri, Nov 18, 2016 at 1:40 PM Linkey, Mike 
wrote:

> Make sure you have the right NIC drivers.  We have problems from time to
> time when the wrong drivers are installed.
>
>
>
> *From:* listsad...@lists.myitforum.com [mailto:
> listsad...@lists.myitforum.com] *On Behalf Of *Murray, Mike
> *Sent:* Friday, November 18, 2016 1:04 PM
> *To:* mssms@lists.myitforum.com
> *Subject:* [External] [mssms] WOL not waking powered off computers
>
>
>
> We have WOL enabled on our network. I’m able to wake a sleeping computer,
> but not a powered off computer. I verified WOL is enabled in BIOS and the
> network adapter is not getting powered off. Is this normal?
>
>
>
>
>
>
>
> Best Regards,
>
>
>
> Mike Murray
>
> Desktop Engineer/IT Consultant - IT Support Services
>
> California State University, Chico
>
> 530.898.4357 <(530)%20898-4357>
> mmur...@csuchico.edu
>
>
>
> Remember, Chico State will NEVER ask you for your password via email!
>
> For more information about recognizing phishing scam emails go to:
> http://www.csuchico.edu/isec/basics/spam-and-phishing.shtml
>
>
>
>
> CONFIDENTIALITY NOTICE: The e-mail transmission (and/or the documents
> accompanying such) may contain confidential information. Such information
> is intended only for the use of the individual or entity named above. If
> you are not the named or intended recipient, you are hereby notified that
> any disclosure, copying, distribution, or the taking of any action in
> reliance on the contents of such information is strictly prohibited. If you
> have received this email in error, please notify the sender and then delete
> the email. Thank you for your cooperation.
>
>