[MLO] Re: Read Only or Locked File

2018-02-08 Thread Phillip Aiello
I realize now that the issue likely is what Alyona (MLO Support) 
indicated.  My desktop was not located on my local drive.  It was a network 
desktop, setup so if I logged into another computer, I would still see the 
same desktop.  I have since moved the MLO file to my local drive.  
Hopefully this resolves the issue.

On Wednesday, February 7, 2018 at 8:09:42 PM UTC-6, Alyona (MLO Support) 
wrote:
>
> It looks like you are using a network drive which is inaccessible 
> sometimes. Or is the folder where MLO files are stored synced with Google 
> Drive or similar services? If so, please do not store MLO files in such a 
> folder.
>
>
> The last update of Google Drive has changed the mechanism of how they are 
> backing up files. As a result, Google Drive often blocks the file before 
> the MLO manages to record it. We are waiting for an update from Google 
> Drive and still checking whether we can do something from our side.
>
>
>
> On Friday, February 2, 2018 at 9:36:23 AM UTC+8, Phillip Aiello wrote:
>>
>> Periodically I get the error shown in the attached file when trying to 
>> open an MLO file.  It indicates that the MLO file is read only or locked by 
>> another user.  I cannot figure out what triggers the file to be locked, but 
>> the icon for the MLO file is displayed as grayed out with a white "x" in 
>> the lower left corner.  This is frustrating as I have to open the backup, 
>> but will have lost a modest amount of work between when I last saved the 
>> MLO and when the last backup was performed.
>>
>>
>>

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[MLO] Re: Read Only or Locked File

2018-02-08 Thread Phillip Aiello
I thought that was the issue last year, so I moved my MLO file to my 
desktop.  The program files are on my local hard drive as well.  I just 
received the error message again today and am locked out of my file. 

On Wednesday, February 7, 2018 at 8:09:42 PM UTC-6, Alyona (MLO Support) 
wrote:
>
> It looks like you are using a network drive which is inaccessible 
> sometimes. Or is the folder where MLO files are stored synced with Google 
> Drive or similar services? If so, please do not store MLO files in such a 
> folder.
>
>
> The last update of Google Drive has changed the mechanism of how they are 
> backing up files. As a result, Google Drive often blocks the file before 
> the MLO manages to record it. We are waiting for an update from Google 
> Drive and still checking whether we can do something from our side.
>
>
>
> On Friday, February 2, 2018 at 9:36:23 AM UTC+8, Phillip Aiello wrote:
>>
>> Periodically I get the error shown in the attached file when trying to 
>> open an MLO file.  It indicates that the MLO file is read only or locked by 
>> another user.  I cannot figure out what triggers the file to be locked, but 
>> the icon for the MLO file is displayed as grayed out with a white "x" in 
>> the lower left corner.  This is frustrating as I have to open the backup, 
>> but will have lost a modest amount of work between when I last saved the 
>> MLO and when the last backup was performed.
>>
>>
>>

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[MLO] Re: Read Only or Locked File

2018-02-07 Thread Alyona (MLO Support)
It looks like you are using a network drive which is inaccessible 
sometimes. Or is the folder where MLO files are stored synced with Google 
Drive or similar services? If so, please do not store MLO files in such a 
folder.


The last update of Google Drive has changed the mechanism of how they are 
backing up files. As a result, Google Drive often blocks the file before 
the MLO manages to record it. We are waiting for an update from Google 
Drive and still checking whether we can do something from our side.



On Friday, February 2, 2018 at 9:36:23 AM UTC+8, Phillip Aiello wrote:
>
> Periodically I get the error shown in the attached file when trying to 
> open an MLO file.  It indicates that the MLO file is read only or locked by 
> another user.  I cannot figure out what triggers the file to be locked, but 
> the icon for the MLO file is displayed as grayed out with a white "x" in 
> the lower left corner.  This is frustrating as I have to open the backup, 
> but will have lost a modest amount of work between when I last saved the 
> MLO and when the last backup was performed.
>
>
>

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