Re: SLA monitoring and reporting to customers

2007-03-19 Thread william(at)elan.net
On Sun, 18 Mar 2007, Rubens Kuhl Jr. wrote: What open-source or low-budget tools are operators using for SLA monitoring when the reports (current state and historical) should be available to customers ? Please define SLA in terms of monitoring. - 99.x% availability (defined by packet

Re: SLA monitoring and reporting to customers

2007-03-19 Thread william(at)elan.net
On Sun, 18 Mar 2007, virendra rode // wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 william(at)elan.net wrote: On Sun, 18 Mar 2007, Rubens Kuhl Jr. wrote: What open-source or low-budget tools are operators using for SLA monitoring when the reports (current state and historical)

Re: SLA monitoring and reporting to customers

2007-03-19 Thread virendra rode //
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 william(at)elan.net wrote: On Sun, 18 Mar 2007, virendra rode // wrote: -BEGIN PGP SIGNED MESSAGE- Hash: SHA1 william(at)elan.net wrote: On Sun, 18 Mar 2007, Rubens Kuhl Jr. wrote: What open-source or low-budget tools are

RE: SLA monitoring and reporting to customers

2007-03-19 Thread Gregori Parker
-Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of william(at)elan.net Sent: Monday, March 19, 2007 3:20 AM To: virendra rode // Cc: Rubens Kuhl Jr.; NANOG list Subject: Re: SLA monitoring and reporting to customers How is that part of SLA? Or do you mean

SLA monitoring and reporting to customers

2007-03-18 Thread Rubens Kuhl Jr.
What open-source or low-budget tools are operators using for SLA monitoring when the reports (current state and historical) should be available to customers ? Looking at NANOG archives, NAGIOS is the most prevalent tool, but its authorization mechanisms are somewhat below I would like so

Re: SLA monitoring and reporting to customers

2007-03-18 Thread william(at)elan.net
On Sun, 18 Mar 2007, Rubens Kuhl Jr. wrote: What open-source or low-budget tools are operators using for SLA monitoring when the reports (current state and historical) should be available to customers ? Please define SLA in terms of monitoring. Looking at NANOG archives, NAGIOS is the

RE: SLA monitoring and reporting to customers

2007-03-18 Thread Ray Burkholder
What open-source or low-budget tools are operators using for SLA monitoring when the reports (current state and historical) should be available to customers ? Here is one way to do it on the cheap. I have worked with Cricket and genDevConfig extensively. genDevConfig will scan a

Re: SLA monitoring and reporting to customers

2007-03-18 Thread virendra rode //
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 Ray Burkholder wrote: What open-source or low-budget tools are operators using for SLA monitoring when the reports (current state and historical) should be available to customers ? Here is one way to do it on the cheap. I have worked with

Re: SLA monitoring and reporting to customers

2007-03-18 Thread virendra rode //
-BEGIN PGP SIGNED MESSAGE- Hash: SHA1 william(at)elan.net wrote: On Sun, 18 Mar 2007, Rubens Kuhl Jr. wrote: What open-source or low-budget tools are operators using for SLA monitoring when the reports (current state and historical) should be available to customers ? Please