Re: Spectrum (legacy TWC) Infrastructure - Contact Off List

2023-01-31 Thread Shawn L via NANOG
All i can say is good luck. We see the 'trash-bag mod' on a lot of AT aerial boots and PEDs, as well as Charter/Spectrum/TWC gear. A lot of times, they don't even get that. Unless you know how to get in contact with a local tech, they will most likely not respond until the customer

Re: Spectrum (legacy TWC) Infrastructure - Contact Off List

2023-01-31 Thread Andy Brezinsky
Access to the right-of-way in most areas is granted through a CATV Franchise agreement with your municipality.  This agreement will include a contact for disputes.  As another avenue, contact the local government and ask them to deal with the safety issue in the public right of way and let

Re: Spectrum (legacy TWC) Infrastructure - Contact Off List

2023-01-31 Thread Grant Taylor via NANOG
On 1/31/23 2:33 PM, Gabriel Kuri via NANOG wrote: Apparently the local infrastructure crew thinks it's OK to leave cable running between two cans in a residential neighborhood since at least July 2022. But it's OK, because they've cautioned them off with orange cones, right ? Multiple calls

Spectrum (legacy TWC) Infrastructure - Contact Off List

2023-01-31 Thread Gabriel Kuri via NANOG
Could someone from Spectrum who deals with the HFC infrastructure in Southern California, specifically the legacy Time Warner Cable area, contact me off list ? Apparently the local infrastructure crew thinks it's OK to leave cable running between two cans in a residential neighborhood since at

Looking for Northern IL Lumen\CenturyLink\CenturyTel\LightCore Field Tech

2023-01-31 Thread Mike Hammett
You left the door to your equipment in a CO's shared colo space open. I suspect that's unintentional. Phone number for the NOC (as printed on the equipment) doesn't work. Last field tech I met seems to no longer work for the company as email bounces. I'd appreciate any referrals.