On Wed, 6 Mar 2024 at 22:57, michael brooks - ESC
wrote:
> Funny you should mention this now, we were just discussing (more like
> lamenting...) if support is a dying industry. It seems as though vendor
> budgets are shrinking to the point they only have a Sales/Pre-Sales
> department, and
Good Afternoon,
Any Frontier Comm (AS 5650) engineers on the list ?
Beginning early today sometime, we're seeing dropped traffic to some of our
business customers in the Los Angeles metro area on your broadband fiber.
The voice udp stream is leaving our data center and never making it to our
Funny you should mention this now, we were just discussing (more like
lamenting...) if support is a dying industry. It seems as though vendor
budgets are shrinking to the point they only have a Sales/Pre-Sales
department, and from Day Two on you are on your own. Dramatic take of
course, but if we
For us this has been the experience to a point where 100s of nodes( from
vendor x) had to be swapped out because no one had the patience anymore…
On Wed, 6 Mar 2024 at 21:29, wrote:
> Interesting, this has never been my experience even with Cisco or Juniper,
> have always been able to escalate
Interesting, this has never been my experience even with Cisco or Juniper, have
always been able to escalate quickly to engineering. I wonder if it was related
to the size of my accounts.
Shane
> On Mar 6, 2024, at 1:27 PM, Pascal Masha wrote:
>
> Thought about it but so far I believe
Thought about it but so far I believe companies from China provide better
and fast TAC responses to their customers than the likes of Cisco and
perhaps that’s why some companies(where there are no restrictions)prefer
them for critical services.
For a short period in TAC call you can have over 10
I have been attempting to find someone with AWS that can help with this issue
but so far no one within AWS has responded. We are having issues reaching the
3.108.0.0/14 block within the ap-south-1 region. This is the only AWS subnet
that we are having issues reaching according to the ES2
Cool, wanted to follow up on request I already submitted.
On Wed, 6 Mar 2024, 17:52 Eric Dugas, wrote:
> You can submit your request here: https://cache.edge.apple/inquire
>
> On Wed, Mar 6, 2024 at 8:54 AM Aaron1 wrote:
>
>> peering-...@group.apple.com
>>
>> I think it’s AEC (Apple Edge
You can submit your request here: https://cache.edge.apple/inquire
On Wed, Mar 6, 2024 at 8:54 AM Aaron1 wrote:
> peering-...@group.apple.com
>
> I think it’s AEC (Apple Edge Caching). This might get you closer to
> speaking with someone in that group.
>
> Aaron
>
> > On Mar 6, 2024, at 1:46
peering-...@group.apple.com
I think it’s AEC (Apple Edge Caching). This might get you closer to speaking
with someone in that group.
Aaron
> On Mar 6, 2024, at 1:46 AM, Pascal Masha wrote:
>
> Hello,
>
> Looking for contacts for anyone from Apple who can assist with subject
> request.
>
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