Margi,
I ran into that years ago with AWS. I had a service provider clearing
calls for me, and they were hosted on AWS. Kept pushing my service
provider to open tickets with AWS. The issue would resolve for a day,
then return, etc. There was no permanent resolution offered by
AWS.
We have seen this in our consulting business with a large number of
smaller ISPs both FISP and WISPS
Often it is due to traffic leaving the network they believe to be an attack.
If you let them know the Network Blocks, ASN, etc in an email to
ab...@amazonaws.com they are very responsive.
I
You didn’t specify anything that would be useful to narrow down the issue (i.e.
location, asn, error codes, etc) - We had a somewhat similar issue at DET-IX
with routes to us-east-1 and us-east-2 seeing a lot of packet loss, but AWS
eventually just de-peered the exchange entirely since it was
Hi Nanog,
We are seeing this weird issue in one part of the network. Customers in one
public subnet are not able to reach certain websites suddenly which are hosted
in AWS like slack.com, bill.com..
We changed the subnet to new one and issue resolved, after 48 hours, we have
the same issue
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