Comcast - No complaints! [was: Re: Craptastic Service! (was: Re: comcast price check)]

2009-02-22 Thread Paul M. Moriarty
I've been using their biz offering for the past 18 months and have had a very good experience, including same day fixes all three times I reported problems (no truck dispatch required). For $105/month I get excellent speed and routable IP's. A good deal from my perspective. Oh, and you

Re: Craptastic Service! (was: Re: comcast price check)

2009-02-21 Thread Jim Popovitch
On Sat, Feb 21, 2009 at 02:44, Sharma, Kapeel kapeel.sha...@mckesson.com wrote: This is BS how narrow minded our providers are. It is also BS how high the expectations are for the $$ spent. ;-) -Jim P.

Re: Craptastic Service! (was: Re: comcast price check)

2009-02-21 Thread Steven King
I don't think the expectations are that high for the money spent. They are promising a service for a particular price. They either deliver on that service in a 100% working condition or its false advertising and thus is not honest. It isn't the customers fault they decided to promise a service at

Re: Craptastic Service! (was: Re: comcast price check)

2009-02-21 Thread Jim Popovitch
On Sat, Feb 21, 2009 at 12:00, Steven King sk...@kingrst.com wrote: I don't think the expectations are that high for the money spent. They are promising a service for a particular price. They either deliver on that service in a 100% working condition or its false advertising and thus is not

Re: Craptastic Service! (was: Re: comcast price check)

2009-02-21 Thread Ryan A. Krenzischek
While this is true, I had a 4 hour negotiated SLA with Bellsouth (ATT) for any outages on my DSL business circuit and I was paying alot less. Ryan On Sat, 21 Feb 2009, Jim Popovitch wrote: It is also BS how high the expectations are for the $$ spent. ;-) -Jim P.

Craptastic Service! (was: Re: comcast price check)

2009-02-20 Thread Ryan A. Krenzischek
Yes, they do. You can find more information here: http://business.comcast.com/ethernet/dedicated-internet.aspx Although, I'm sufficiently disappointed with Comcast's Business Cable service. I have had them since 6-NOV-2008 and they took 4 months and 1 week to fix a cabling problem at the

Re: Craptastic Service! (was: Re: comcast price check)

2009-02-20 Thread Jeffrey Lyon
Ryan, It's always your equipment. You should know that none of their customers have any clue how to run a network and therefore should remove them immediately. Any customer who is not running Windows and not connected directly to the router is to blame for any problems. Jeff On Sat, Feb 21,

Re: Craptastic Service! (was: Re: comcast price check)

2009-02-20 Thread Ryan A. Krenzischek
! (was: Re: comcast price check) Ryan, It's always your equipment. You should know that none of their customers have any clue how to run a network and therefore should remove them immediately. Any customer who is not running Windows and not connected directly to the router is to blame for any problems

Re: Craptastic Service! (was: Re: comcast price check)

2009-02-20 Thread Jeffrey Lyon
: Jeffrey Lyon jeffrey.l...@blacklotus.net To: Ryan A. Krenzischek r...@bbnx.net Cc: NANOG list nanog@nanog.org Subject: Re: Craptastic Service! (was: Re: comcast price check) Ryan, It's always your equipment. You should know that none of their customers have any clue how to run a network

Re: Craptastic Service! (was: Re: comcast price check)

2009-02-20 Thread Steve Pirk
: Well that explains it all since we are a *BSD shop. Ryan On Sat, 21 Feb 2009, Jeffrey Lyon wrote: Date: Sat, 21 Feb 2009 01:02:12 -0500 From: Jeffrey Lyon jeffrey.l...@blacklotus.net To: Ryan A. Krenzischek r...@bbnx.net Cc: NANOG list nanog@nanog.org Subject: Re: Craptastic Service! (was: Re

Re: Craptastic Service! (was: Re: comcast price check)

2009-02-20 Thread Sharma, Kapeel
: Sat, 21 Feb 2009 01:02:12 -0500 From: Jeffrey Lyon jeffrey.l...@blacklotus.net To: Ryan A. Krenzischek r...@bbnx.net Cc: NANOG list nanog@nanog.org Subject: Re: Craptastic Service! (was: Re: comcast price check) Ryan, It's always your equipment. You should know that none