Re: Google Fiber (KC) NOC contact

2020-03-18 Thread Louie Lee via NANOG
Hey Blake, Thanks for reaching out. I’m the IP Address Manager. Since this is more a matter of the CPE or local gateway router configuration, I’ve referred the matter to our Operation team to follow up on. FYI, our frontline call center does escalate matters rather promptly after a report is

Google Fiber (KC) NOC contact

2020-03-18 Thread Blake Hudson
Does someone from Google Fiber hang out on this list? I've contacted arin-cont...@google.com (the WHOIS tech and admin contact), but not gotten any response and I suspect contacting a frontline callcenter would be fruitless. It appears that some portion of customers in KC are being provided