RE: eur.army.mil net ops contact?

2010-05-19 Thread Robert D. Scott
Normally you need to contact the entity you cannot reach, and they will open a ticket backwards through MilNet. This is the only process I have been able to get to work. Robert D. Scott rob...@ufl.edu Senior Network Engineer 352-273-0113 Phone CNS - Network Services

Re: eur.army.mil net ops contact?

2010-05-19 Thread Malte von dem Hagen
On May 19, 2010, at 6:37 AM, Robert D. Scott wrote: Normally you need to contact the entity you cannot reach, and they will open a ticket backwards through MilNet. This is the only process I have been able to get to work. Well, some of our customers try to send mails to them without success,

Re: eur.army.mil net ops contact?

2010-05-19 Thread William Hamilton
On 19/05/2010 13:18, Malte von dem Hagen wrote: On May 19, 2010, at 6:37 AM, Robert D. Scott wrote: Normally you need to contact the entity you cannot reach, and they will open a ticket backwards through MilNet. This is the only process I have been able to get to work. Well, some of

Re: eur.army.mil net ops contact?

2010-05-19 Thread Suresh Ramasubramanian
On Wed, May 19, 2010 at 5:48 PM, Malte von dem Hagen m...@hosteurope.de wrote: We cannot reach www.army.mil, we cannot reach their nameservers, we cannot reach their MXes. Any further hints? In plainer english - Your customer contacts his contact (friend / relative / customer etc) in the US

Re: eur.army.mil net ops contact?

2010-05-19 Thread Malte von dem Hagen
Am 19.05.10 14:24, schrieb William Hamilton: Any further hints? Raise the issue from outside your network? That's difficult, without any contact information. Am 19.05.10 14:28, schrieb Suresh Ramasubramanian: Your customer contacts his contact (friend / relative / customer etc) in the US

Re: eur.army.mil net ops contact?

2010-05-19 Thread Suresh Ramasubramanian
There's this old joke - spread across multiple countries around the world - about there being three ways to do something .. 1. The right way 2. The wrong way 3. The army way viel glück On Wed, May 19, 2010 at 6:06 PM, Malte von dem Hagen m...@hosteurope.de wrote: Am 19.05.10 14:28, schrieb

Re: eur.army.mil net ops contact?

2010-05-19 Thread Jeroen Massar
On 2010-05-19 14:36, Malte von dem Hagen wrote: [..] I am aware of this way, sure. I just hoped, there would be a more... efficient way. State publically that you know the location of a known terrorist somewhere in the top X of the wanted list. Tell them that they can reach you at email

Re: eur.army.mil net ops contact?

2010-05-19 Thread Nils Kolstein
There is not. The various branches we worked with wouldn't touch it unless the ticket originated internally. Once that happened, we found them to be very cooperative and helpful. Another note - each branch is separate for the most part. If you're having problems reaching the Army, Navy,

Re: eur.army.mil net ops contact?

2010-05-19 Thread Matthew Palmer
On Wed, May 19, 2010 at 06:11:34PM +0530, Suresh Ramasubramanian wrote: There's this old joke - spread across multiple countries around the world - about there being three ways to do something .. 1. The right way 2. The wrong way 3. The army way I know it as 3. The railway, and boy ain't