Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-23 Thread Jay Ashworth
- Original Message - From: Jimmy Hess mysi...@gmail.com I guess the networking equivalent is --- you stop paying for your OC3 with $BIG_TELCO for a few months, and you get it turned off, but for some reason the physical cabling isn't physically removed. A few months later, you decide

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-23 Thread John Palmer (NANOG Acct)
Actually, the unit still works as an e-mail filter. You can still access the Barracuda reputation list with it and it does SPF and Baysian filtering still. It also lets you configure black lists and other RBLs as well, so it still has utility. The thing that you don't get is updated SPAM and

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-23 Thread William Herrin
On Wed, Dec 21, 2011 at 8:46 AM, Nathan Eisenberg nat...@atlasnetworks.us wrote: In fact, it's not.  If you miss your renewal payment for, frex, Safari books, they actually slip your cycle date to when you renew -- since you don't [...] But, effectively, he's a new client, and should

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread James M Keller
On 12/21/2011 3:22 PM, David Swafford wrote: In my position within the enterprise vertical, backdating to the expiration (not the payment date) seems to be the norm. Cisco does this on SmartNet, as does SolarWinds and a number of other vendors I've worked with. We don't typically slip on

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread PC
This particular product is often used by the SMB types. This changes things a bit. While I disagree with paying for signature updates you didn't use (It's a service, and I don't care about their fixed costs, I went into it knowing I'd have a license for the signatures as they were expired), I do

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Leo Bicknell
In a message written on Thu, Dec 22, 2011 at 12:26:56PM -0600, PC wrote: This particular product is often used by the SMB types. This changes things a bit. While I disagree with paying for signature updates you didn't use (It's a service, and I don't care about their fixed costs, I went into

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Michael Thomas
On 12/22/2011 10:47 AM, Leo Bicknell wrote: In a message written on Thu, Dec 22, 2011 at 12:26:56PM -0600, PC wrote: This particular product is often used by the SMB types. This changes things a bit. While I disagree with paying for signature updates you didn't use (It's a service, and I

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Leo Bicknell
In a message written on Thu, Dec 22, 2011 at 10:54:55AM -0800, Michael Thomas wrote: At that point why should they sell iron at all? Seems like you get all of the downside of owning the iron, and all of the downside of paying for a cloud based service. Either you own what you own, or you pay

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Jon Lewis
On Thu, 22 Dec 2011, Michael Thomas wrote: At that point why should they sell iron at all? Seems like you get all of the downside of owning the iron, and all of the downside of paying for a cloud based service. Either you own what you own, or you pay for service that somebody else provides.

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Michael Thomas
On 12/22/2011 11:07 AM, Jon Lewis wrote: On Thu, 22 Dec 2011, Michael Thomas wrote: At that point why should they sell iron at all? Seems like you get all of the downside of owning the iron, and all of the downside of paying for a cloud based service. Either you own what you own, or you pay

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Jeremy Parr
On 22 December 2011 14:07, Jon Lewis jle...@lewis.org wrote: Presumably, Barracuda's hardware is i386/i686 compatible commodity parts. It's probably not at all useless. Just attach a USB DVD drive or USB flash drive, wipe the disk(s) and install your favorite Linux distro. It may take some

RE: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Eric J Esslinger
The vmware image is more expensive than the midrange hardware. (and you pay for how many processors it will use, ram, features like multi domain support, etc...) __ Eric Esslinger Information Services Manager - Fayetteville Public Utilities http://www.fpu-tn.com/

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-22 Thread Jimmy Hess
On Wed, Dec 21, 2011 at 11:54 AM, Jay Ashworth j...@baylink.com wrote: Leveraging a superior bargaining position to achieve more revenue from a kind of high-risk customer doesn't sound dishonest it sounds rational. Why would an agreement be denominated as 1 year maintenance if it could

Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread John Palmer (NANOG Acct)
Well look what was in my in-box this morning! Looks like Barracuda Networks is sending out spam again. Maybe word is getting around about their less that value-full renewal policy. Could it be that people are starting to resent being taken advantage of?? See my response below their message.

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Jay Ashworth
- Original Message - From: John Peach john-na...@johnpeach.com On Wed, 21 Dec 2011 09:36:08 -0600 John Palmer \(NANOG Acct\) nan...@adns.net wrote: Well look what was in my in-box this morning! Looks like Barracuda Networks is sending out spam again. Maybe word is getting around

RE: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Nathan Eisenberg
In fact, it's not. If you miss your renewal payment for, frex, Safari books, they actually slip your cycle date to when you renew -- since you don't *get* the service between the expire date and the renew date, I concur with his appraisal that you shouldn't be paying for it, either. If

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Jeremy Parr
On 21 December 2011 13:46, Nathan Eisenberg nat...@atlasnetworks.us wrote: I've always strongly felt that this was a rather foul business practice, wherever I've seen it. The justification for it is the utterly misguided belief that, if allowed to, customers will pay for a month then cancel

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Edward Dore
On 21 Dec 2011, at 18:46, Nathan Eisenberg wrote: In fact, it's not. If you miss your renewal payment for, frex, Safari books, they actually slip your cycle date to when you renew -- since you don't *get* the service between the expire date and the renew date, I concur with his appraisal

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread Daniel Seagraves
On Dec 21, 2011, at 1:09 PM, Edward Dore wrote: On 21 Dec 2011, at 18:46, Nathan Eisenberg wrote: In fact, it's not. If you miss your renewal payment for, frex, Safari books, they actually slip your cycle date to when you renew -- since you don't *get* the service between the expire

Re: Well Lookie Here, Barracuda Networks tries to get me to fall into their trap again...

2011-12-21 Thread David Swafford
In my position within the enterprise vertical, backdating to the expiration (not the payment date) seems to be the norm. Cisco does this on SmartNet, as does SolarWinds and a number of other vendors I've worked with. We don't typically slip on the dates intentionally, but our procurement and