Re: cgnat - how do you handle customer issues

2018-02-27 Thread Owen DeLong
IPv6. Even while many web sites and apps don't support > IPv4, enough do that it relieves some pressure on your CGN. > > Lee >> >> - Aaron >> >> >> From: Michael Crapse [mailto:mich...@wi-fiber.io] >> Sent: Tuesday, February 27, 2018 11:19 AM >

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Lee Howard
. Lee - Aaron From: Michael Crapse [mailto:mich...@wi-fiber.io] Sent: Tuesday, February 27, 2018 11:19 AM To: Mike Hammett Cc: Aaron Gould; NANOG list Subject: Re: cgnat - how do you handle customer issues For number 2, I'm a fan of what mike suggests. I believe the technical term

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Lee Howard
On 02/27/2018 11:30 AM, Aaron Gould wrote: Couple questions please. When you put thousands of customers behind a cgnat boundary, how do you all handle customer complaints about the following. 1 - for external connectivity to the customers premise devices, not being able to access web

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Chris Gross
ary 27, 2018 12:54 To: 'Michael Crapse'; 'Mike Hammett' Cc: 'NANOG list' Subject: RE: cgnat - how do you handle customer issues Thanks For #2 – what if the ports allocated aren’t enough for the amount of inet traffic the customer site uses ? …is the customer denied service based on insufficien

RE: cgnat - how do you handle customer issues

2018-02-27 Thread Aaron Gould
? - Aaron From: Michael Crapse [mailto:mich...@wi-fiber.io] Sent: Tuesday, February 27, 2018 11:19 AM To: Mike Hammett Cc: Aaron Gould; NANOG list Subject: Re: cgnat - how do you handle customer issues For number 2, I'm a fan of what mike suggests. I believe the technical term is MAP-T

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Michael Crapse
s WISP > > - Original Message - > > From: "Aaron Gould" <aar...@gvtc.com> > To: Nanog@nanog.org > Sent: Tuesday, February 27, 2018 10:30:21 AM > Subject: cgnat - how do you handle customer issues > > Couple questions please. When you put thousa

cgnat - how do you handle customer issues

2018-02-27 Thread Aaron Gould
Couple questions please. When you put thousands of customers behind a cgnat boundary, how do you all handle customer complaints about the following. 1 - for external connectivity to the customers premise devices, not being able to access web servers, web cameras, etc, in their premises? 2

Re: cgnat - how do you handle customer issues

2018-02-27 Thread Mike Hammett
: "Aaron Gould" <aar...@gvtc.com> To: Nanog@nanog.org Sent: Tuesday, February 27, 2018 10:30:21 AM Subject: cgnat - how do you handle customer issues Couple questions please. When you put thousands of customers behind a cgnat boundary, how do you all handle customer complaints abo