Re: Hurricane Maria: Summary of communication status - and lack of

2017-10-10 Thread Jean-Francois Mezei
On 2017-10-10 00:47, Sean Donelan wrote: > > The Puerto Rico government has posted threee maps of cellular coverage and > GPS coordinates of Cells on Wheels (COWs) in service. > > http://www.status.pr/Maps/ > > It still looks grim in Puerto Ricofrom a telecommunications perspective. I found

Clueful contact at Microsoft for Office365?

2017-10-10 Thread John Morrissey
Anyone have a clueful contact at Microsoft for Office365? We're having some deliverability issues, and haven't gotten anywhere by going through normal channels. The joys of turning up e-mail for a new domain, I guess. :-/ -john

contact ATT

2017-10-10 Thread Trey Nolen
We have a managed router which AT has put in place.   Because it is managed, we do not have control over the router.   It is going down every 5 to 6 days.  We were assured that it was a known issue for the model we have and worked for over 2 weeks to get the firmware updated.   The update did not

Re: ATT NOC

2017-10-10 Thread Gavin Henry
On 10 October 2017 at 17:47, Nimrod Levy wrote: > We're not accepting the route from our peers due to the AS-SET in the path: > 174 199659 {65002}, (aggregated by 199659 10.10.10.3), (received-only) > 2914 199659 {65002}, (aggregated by 199659 10.10.10.1), (received-only)

TWCC engineer lurking?

2017-10-10 Thread Bryan Holloway
TWCC erroneously shut down one of our East coast circuits, and we keep getting bounced around from department to department, even though accounting has conceded that the circuit is fine and should be up. If anyone could assist, please contact me off-list? Thanks!

Re: California wildfires - communications status

2017-10-10 Thread Sean Donelan
Expanding the area, Humboldt and Mendocino County sheriffs are reporting damage to a fiber-optic line has cut-off communications for parts of those counties. They are using amateur ham radio operators at hospitals and sheriff station for communications. AT and Verizon have confirmed

California wildfires - communications status

2017-10-10 Thread Sean Donelan
There have been many large wildfires in western states for the last couple of months, but most have been in less populated areas. Several folks have asked about cell phone problems because of the fires in California. Sonoma and Napa county sheriff departments are reporting widespread power

ATT NOC

2017-10-10 Thread Gavin Henry
Hi all, For a while now (11 days) we've been trying to reach ATT as it some of our traffic is dying within their network. It's traffic destined for their customer networks so we can't raise a ticket with ATT directly. We've emailed their NOC, but nothing and since then been trying to raise tickes

Re: ATT NOC

2017-10-10 Thread Gavin Henry
Hi Nimrod, Sorry. Our resolvers that are having the issue live at: 185.8.92.12 185.8.92.13 part of 185.8.92.0/22 Destination IP's we're trying to reach are: dns4.hertz.com has address 12.5.245.250 dns5.hertz.com has address 12.147.231.250 dns6.hertz.com has address 12.28.81.250 These live

Re: California wildfires - communications status

2017-10-10 Thread Sean Donelan
From Califonira Office of Emergency Services 77 cellular-services sites were damaged or out of service (35 repaired) A key cellular hub was damaged (location not provided) From Comcast 38,000 subscribers out of service Xfinity WiFi hotspots are available for free in the area until Friday

Re: ATT NOC

2017-10-10 Thread Gavin Henry
Hi all, In an effort to embarrass myself and let someone else stumble across this, I did not have remove-private on our transit sessions and AS65002 leaked out. It seems Cogent removed it though. NTT and Level3 trusted us. I've added this to those groups and peering groups. Really appreciate the

Why don't large carriers use alternate communication routes?

2017-10-10 Thread Sean Donelan
This is an op-ed, but most California internet folks know about recurring outages for a decade on this fiber route. What was unusual is the local governments eventually used public funds to help pay for an east-west alternate fiber route. Instead of leasing capacity on alternate routes,