Re: Best practices on logical separation of abuse@ vs dmca@ role inboxes

2018-08-06 Thread Daniel Corbe

at 8:56 PM, John Levine  wrote:


In article  you write:

I'm very sorry to read that, as an ISP, you have to comply with a
para-judicial process that puts you in charge of censorship.


Dealing with DMCA notices is a matter of statute law in the US, and it
is a really, really bad idea to ignore them unread.  It doesn't matter
what anyone here thinks about it.

R's,
John

PS: Here's why:

https://www.techdirt.com/articles/20180802/17420540355/sensing-blood-water-all-major-labels-sue-cox-ignoring-their-dmca-notices.shtml


This.

Plus I’m largely indifferent to it.   On one hand, I’m a firm believer in a  
free and open Internet.   But on the other hand, it’s so easy to hide your  
online activity that I have a hard time feeling sorry for anyone who gets  
caught up in the drag net.  Anyone who gets a notice from us is completely  
and utterly apathetic about online privacy and it’s astonishing to be just  
how lazy people really are.


I only have a few hundred users, so definitely not a representative sample  
size, but in all my time here we’ve only had a single repeat offender.







Re: Best practices on logical separation of abuse@ vs dmca@ role inboxes

2018-08-06 Thread John Levine
In article  you write:
>I'm very sorry to read that, as an ISP, you have to comply with a
>para-judicial process that puts you in charge of censorship.

Dealing with DMCA notices is a matter of statute law in the US, and it
is a really, really bad idea to ignore them unread.  It doesn't matter
what anyone here thinks about it.

R's,
John

PS: Here's why:

https://www.techdirt.com/articles/20180802/17420540355/sensing-blood-water-all-major-labels-sue-cox-ignoring-their-dmca-notices.shtml


Re: Best practices on logical separation of abuse@ vs dmca@ role inboxes

2018-08-06 Thread Jérôme Nicolle
Hi Daniel,

Le 06/08/2018 à 16:48, Daniel Corbe a écrit :
> It doesn't work like that though.   I can't just bitbucket DMCA takedown
> requests because I also provide people with cable TV service.  That
> means I have content contracts and these contracts are all very specific
> about what I need to do to process DMCA takedown requests.   I'm sure
> that they receive reports regularly from the companies they contract to
> do DMCA enforcment.    Or maybe they don't and I have no idea what I'm
> talking about.   But I'm still not going to put my content contracts at
> risk because I think my users would be even more pissed off if their
> cable TV packages were suddenly unavailable to them.

I'm very sorry to read that, as an ISP, you have to comply with a
para-judicial process that puts you in charge of censorship.

I'd like to think that you'd have some margin to let these "copyright
holders" fuck-off when it comes to your mere-pipe services. But I guess
it depends on the jurisdiction you're operating under.

Providing IP services and CATV are two different things that should not
be liable one to another.

If you have any right to give them a finger, please, on behalf of our
community, give it to them. If not, please work harder on denouncing
those indecent contracts.

Best regards,

-- 
Jérôme Nicolle
+33 6 19 31 27 14


Re: Best practices on logical separation of abuse@ vs dmca@ role inboxes

2018-08-06 Thread Michael Hallgren

Le 2018-08-06 16:03, Jérôme Nicolle a écrit :

Hi Jack,

Le 05/08/2018 à 21:51, na...@jack.fr.eu.org a écrit :

By "appropriate place", you mean "the trash bin" ?


Nope, that would eat-up storage and IOs. The proper destination is
/dev/null, unless they provide you with the required informations to
send a bill.


Straight to unless, right ;-)

mh



Best regards,




Re: Best practices on logical separation of abuse@ vs dmca@ role inboxes

2018-08-06 Thread Matt Harris
On Mon, Aug 6, 2018 at 10:09 AM,  wrote:

>
> Asked and answered already.
>
> On 8/5/2018 16:53:35, "John Levine"  wrote:
> >See https://www.copyright.gov/dmca-directory/
>
> If you are in fact registered there, it becomes *their* problem to send
> their reports to the address you registered.
>
>
I forgot that exists; seems like the only legitimate source for that
information, then.


Re: Best practices on logical separation of abuse@ vs dmca@ role inboxes

2018-08-06 Thread valdis . kletnieks
On Mon, 06 Aug 2018 09:51:17 -0500, Matt Harris said:
> But then the question becomes "how are they supposed to find the 'proper
> address' for their reports?"

Asked and answered already.

On 8/5/2018 16:53:35, "John Levine"  wrote:
>See https://www.copyright.gov/dmca-directory/

If you are in fact registered there, it becomes *their* problem to send
their reports to the address you registered.



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Re: Best practices on logical separation of abuse@ vs dmca@ role inboxes

2018-08-06 Thread Matt Harris
On Sun, Aug 5, 2018 at 5:46 PM, Rich Kulawiec  wrote:

> This is a solvable problem.  If they're sending unsolicited bulk email
> (aka "spam"), then they are, by definition, spammers.  Block them and
> move on.  If/when they decide to send proper DMCA notices and send them
> to the proper address, perhaps you can then allow them to petition for
> the privilege of access to your mail system.
>
> ---rsk
>

But then the question becomes "how are they supposed to find the 'proper
address' for their reports?"  If you run a whois server and link it from
your RIRs or create a custom "DMCA Compliance" POC in the RIR listings then
you could maybe list that sort of thing there, but most address maintainers
do neither, so by default whatever address is listed on those net block
records with the RIR seems appropriate enough to me.  There's no other
established protocol for determining an appropriate contact (like calling
the associated phone number and asking, or trying to determine your web url
and browing that site for it, or something else much more involved.)  If
there should be a different protocol established for that, then we need to
figure it out and document that and get a critical mass of reporters to buy
in to it.


Re: Best practices on logical separation of abuse@ vs dmca@ role inboxes

2018-08-06 Thread Daniel Corbe




On 8/5/2018 18:46:36, "Rich Kulawiec"  wrote:


On Sun, Aug 05, 2018 at 07:43:36PM +, Daniel Corbe wrote:

This is a solvable problem.  If they're sending unsolicited bulk email
(aka "spam"), then they are, by definition, spammers.  Block them and
move on.  If/when they decide to send proper DMCA notices and send them
to the proper address, perhaps you can then allow them to petition for
the privilege of access to your mail system.




It doesn't work like that though.   I can't just bitbucket DMCA takedown 
requests because I also provide people with cable TV service.  That 
means I have content contracts and these contracts are all very specific 
about what I need to do to process DMCA takedown requests.   I'm sure 
that they receive reports regularly from the companies they contract to 
do DMCA enforcment.Or maybe they don't and I have no idea what I'm 
talking about.   But I'm still not going to put my content contracts at 
risk because I think my users would be even more pissed off if their 
cable TV packages were suddenly unavailable to them.








Re: Best practices on logical separation of abuse@ vs dmca@ role inboxes

2018-08-06 Thread Jérôme Nicolle
Hi Jack,

Le 05/08/2018 à 21:51, na...@jack.fr.eu.org a écrit :
> By "appropriate place", you mean "the trash bin" ?

Nope, that would eat-up storage and IOs. The proper destination is
/dev/null, unless they provide you with the required informations to
send a bill.

Best regards,

-- 
Jérôme Nicolle
+33 6 19 31 27 14


Looking for a CBS Interactive Contact

2018-08-06 Thread Neil Johnson
Can someone in Tier 3 level support from CBS Interactive please
contact me at neil-johnson at uiowa dot edu? (For some reason I can't
subscribe that address to this list).

(Yes, I'm a real network engineer at the University)

We are having reach-ability issues with CBS All Access content at the
University of Iowa.

I've tried reaching out to your support teams via your web page and by
phone, but never get a follow-up response.

If you need some incentive to respond,  your losing CBS All Access
subscribers in the dorms of  a Big 10 institution because they can't
access your content from some of our networks.

Thanks!
- Neil

-- 
Neil Johnson