Re: DOs and DONTs for small ISP

2019-06-05 Thread Baldur Norddahl
For some reason our network looks nothing like that. He either needs to define what a PoP is or define a module that does not have expensive gear like two redundant routers at every location. Regards Baldur tir. 4. jun. 2019 15.46 skrev Mehmet Akcin : > This Gem is fantastic by the way, > > >

Re: CenturyLink/Level3 feedback

2019-06-05 Thread Dovid Bender
If the FCC has their way the only place you will see the PSTN in history books. I can only hope that the same happens to faxing. On Wed, Jun 5, 2019 at 4:37 PM Mike Hammett wrote: > It's amazing how inconsistent the PSTN is. > > > > - > Mike Hammett > Intelligent Computing Solutions

Re: CenturyLink/Level3 feedback

2019-06-05 Thread Mike Hammett
It's amazing how inconsistent the PSTN is. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Dovid Bender" To: "Larry Brower" Cc: "nanog" Sent: Wednesday, June 5, 2019 3:31:36 PM Subject: Re:

Re: CenturyLink/Level3 feedback

2019-06-05 Thread Dovid Bender
For voice there are so many IP options I don't know why anyone even messes with the old school carriers. About 4 years ago we signed up for L3 VoIP. We sent calls to France and the callerID didn't make it. We opened a ticket we were told callerID wasn't guaranteed on international calls. That was

Re: DOs and DONTs for small ISP

2019-06-05 Thread William Herrin
On Wed, Jun 5, 2019 at 5:44 AM William Waites wrote: > It's not enough to have monitoring and a ticket system. You need to pay > attention to them, care for them and feed them. I can't count the number > of ticket systems full of ancient and irrelevant things or monitoring > systems that people

Re: CenturyLink/Level3 feedback

2019-06-05 Thread Mike Hammett
Anything more than a week for things not requiring last mile construction is ridiculous. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "JASON BOTHE via NANOG" To: "Mehmet Akcin" Cc: "nanog"

Re: CenturyLink/Level3 feedback

2019-06-05 Thread JASON BOTHE via NANOG
It’s taking over a year to get waves turned up in EU. I’m currently willing to wager on what comes up first, them or amazon peering (that’s taking just as long). After the merger, we have seen Level3 slide into the CL abyss becoming a pain to deal with. Pricing and ordering has been outsourced

RE: CenturyLink/Level3 feedback

2019-06-05 Thread Brower, Larry
Mehmet, Speaking strictly on their voice product, service has gone a bit downhill since the merger. We never had problems with Level3 before the merger. After Centurylink took over we started experiencing problems. Just a couple of examples: We waited months just to turn up a simple PRI. The

Re: CenturyLink/Level3 feedback

2019-06-05 Thread Danny Pinto via NANOG
Adding couple of 10G ports in EU has taken 4 months ..   still waiting. Can start to imagine how support can be ..As telcos grow bigger with M they become slower. How can telcos sustain / install agility as they grow ?  Could be interesting study on telco corp

Re: DOs and DONTs for small ISP

2019-06-05 Thread William Waites
On 06/03, Mel Beckman wrote: > I’m constantly amazed at the number of even medium-sized ISPs that have no > network monitoring. An NMS should go in as the first software component — > before billing starts and the provider is on the hook to deliver. > > The second lacking component is a ticket

Re: CenturyLink/Level3 feedback

2019-06-05 Thread Mike Hammett
Almost every M has been worse. The bulk of the times it hasn't been worse is when the alternative was liquidation. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Mehmet Akcin" To: "Danny Pinto"

Re: CenturyLink/Level3 feedback

2019-06-05 Thread Mark Tinka
On 5/Jun/19 12:31, Mehmet Akcin wrote: > In recent years at least i can not remember a single telco m which > has resulted with better service and product. The question is how fast > they can go back to the level of service they were providing prior, > because during mergers lots of talent

Re: CenturyLink/Level3 feedback

2019-06-05 Thread Mehmet Akcin
In recent years at least i can not remember a single telco m which has resulted with better service and product. The question is how fast they can go back to the level of service they were providing prior, because during mergers lots of talent walk away, and often misalignments happen burning