Re: Are the days of the showpiece NOC office display gone forever?

2020-12-22 Thread Mark Tinka
On 12/23/20 07:41, Wayne Bouchard wrote: And if the last 15 years has shown us anything, it is that when you can't get past the auto-attendant and talk to a real human, and if that person can't talk to you like a person instead of reading scripts at you, your stress levels go way up as does

Re: Are the days of the showpiece NOC office display gone forever?

2020-12-22 Thread Wayne Bouchard
On Wed, Dec 23, 2020 at 02:58:32PM +1000, Robert Brockway wrote: > On Thu, 17 Dec 2020, Tom Beecher wrote: > If the last 50 years has shown us anything it is that humans and computers > working together can achieve far more than either in isolation. > > Cheers, > > Rob And if the last 15 years

Re: Are the days of the showpiece NOC office display gone forever?

2020-12-22 Thread Robert Brockway
On Thu, 17 Dec 2020, Tom Beecher wrote: I'm sure when the automation is perfect and widespread to the point that it catches and alerts on every network event, the monitoring rooms will disappear. The chances of this happening are exactly 0%. Indeed. More broadly, a lot of people have

Sonicwall GEoIP Database

2020-12-22 Thread Justin Wilson (Lists)
Does anyone know what GEoIP database sonic wall uses? Their tech support has been horrid. We are not a customer but getting customers who are getting blocked by some sonic walls due to “unknot” country for GeoIP. I have checked the ips against the database providers listed at:

Telus Technical Network Contact

2020-12-22 Thread Adam Burnworth
Hello All! I am hoping to find a Technical network contact inside Telus; I have reached out to the listed address on their ARIN records a couple of times, and haven't heard back. If someone can point me in the right direction, it would be much appreciated. Thank you! Adam Burnworth (he/him)