Re: ATT DSL bypass first line

2012-04-10 Thread Faisal Imtiaz
Yes, you can ask them to change the 'profile', which can make things 
more stable.


Or you can dump you switch your DSL out for Uverse (Internet Only)...
Which is sold online (only) without any bundle.
In most cases you can end up with more bandwidth at the same or lower cost.

http://www.att.com/u-verse/shop/index.jsp?shopFilterId=51#fbid=y_8VIHP6LWJ

Faisal Imtiaz
Snappy Internet  Telecom
7266 SW 48 Street
Miami, Fl 33155
Tel: 305 663 5518 x 232
Helpdesk: 305 663 5518 option 2 Email: supp...@snappydsl.net


On 4/10/2012 1:45 AM, Seth Mattinen wrote:

On 4/9/12 8:21 PM, Brandon Ewing wrote:

I've been an ATT DSL customer for 3+ years, with no issues until
they started sending people into my neighborhood to start
retrofitting for UVerse.  Since they've visited, my PPPoE has
dropped once an hour, many times requiring me to restart my router
(Cisco 877) to get my virtual interface to come back up.

Speaking with the front line on the phone has given me nothing but
problems (in their defense, I do have a non-standard modem) --
could someone with knowledge provide me with a way to bypass the
CSRs and speak to someone with clue to work out debug logs and
figure out why I am suddenly an unhappy ATT customer?



The same thing happened to me. You can try asking them to simply
change the line from fastpath to interleaved or lower the sync
rate. I was transferred to someone who made the changes live on the phone.

After they retrofitted my neighborhood for Uverse, fastpath would no
longer hold sync. I ultimately had to give up ADSL via my 877W because
ATT coincidentally no longer offered anything better than 2Mbps ADSL
after the Uverse changes rolled through.

~Seth







Re: ATT DSL bypass first line

2012-04-10 Thread Jonathan Rogers
I can vouch for Uverse being excellent service, at least in my area
(Atlanta). It's fast, it hasn't gone down once in over a year since I got
it, and I went ahead and got the Uverse TV service as well which has proven
to be a better deal than cable offerings in my area (satellite isn't an
option due to the arrangement of my property). The 2WIRE gateway they
provide is surprisingly capable. Port forwarding, the ability to scan the
wifi spectrum to see what channels are occupied, and a lot more. I haven't
found the need to replace it although it doesn't support 802.11n so I'm
going to add an AP at some point.

Jonathan


On Tue, Apr 10, 2012 at 8:38 AM, Faisal Imtiaz fai...@snappydsl.net wrote:

 Yes, you can ask them to change the 'profile', which can make things more
 stable.

 Or you can dump you switch your DSL out for Uverse (Internet Only)...
 Which is sold online (only) without any bundle.
 In most cases you can end up with more bandwidth at the same or lower cost.

 http://www.att.com/u-verse/**shop/index.jsp?shopFilterId=**
 51#fbid=y_8VIHP6LWJhttp://www.att.com/u-verse/shop/index.jsp?shopFilterId=51#fbid=y_8VIHP6LWJ

 Faisal Imtiaz
 Snappy Internet  Telecom
 7266 SW 48 Street
 Miami, Fl 33155
 Tel: 305 663 5518 x 232
 Helpdesk: 305 663 5518 option 2 Email: supp...@snappydsl.net



 On 4/10/2012 1:45 AM, Seth Mattinen wrote:

 On 4/9/12 8:21 PM, Brandon Ewing wrote:

 I've been an ATT DSL customer for 3+ years, with no issues until
 they started sending people into my neighborhood to start
 retrofitting for UVerse.  Since they've visited, my PPPoE has
 dropped once an hour, many times requiring me to restart my router
 (Cisco 877) to get my virtual interface to come back up.

 Speaking with the front line on the phone has given me nothing but
 problems (in their defense, I do have a non-standard modem) --
 could someone with knowledge provide me with a way to bypass the
 CSRs and speak to someone with clue to work out debug logs and
 figure out why I am suddenly an unhappy ATT customer?


 The same thing happened to me. You can try asking them to simply
 change the line from fastpath to interleaved or lower the sync
 rate. I was transferred to someone who made the changes live on the phone.

 After they retrofitted my neighborhood for Uverse, fastpath would no
 longer hold sync. I ultimately had to give up ADSL via my 877W because
 ATT coincidentally no longer offered anything better than 2Mbps ADSL
 after the Uverse changes rolled through.

 ~Seth







Re: ATT DSL bypass first line

2012-04-10 Thread Seth Mattinen
On 4/10/12 5:38 AM, Faisal Imtiaz wrote:
 Yes, you can ask them to change the 'profile', which can make things
 more stable.
 
 Or you can dump you switch your DSL out for Uverse (Internet Only)...
 Which is sold online (only) without any bundle.
 In most cases you can end up with more bandwidth at the same or lower cost.
 

I did indeed end up switching to Uverse because it was the same price as
ADSL. The Uverse CPE can hand off its public address to a connected
device as well, so it doesn't preclude running your own router if you
have a need to do so.

~Seth




Re: ATT DSL bypass first line

2012-04-10 Thread harold barker


Can uverse do Proxy ARP?  Last time i tried, it made such a mess that i moved 
to Comcast.


ATT DSL bypass first line

2012-04-09 Thread Brandon Ewing
I've been an ATT DSL customer for 3+ years, with no issues until they
started sending people into my neighborhood to start retrofitting for
UVerse.  Since they've visited, my PPPoE has dropped once an hour, many
times requiring me to restart my router (Cisco 877) to get my virtual
interface to come back up.

Speaking with the front line on the phone has given me nothing but problems
(in their defense, I do have a non-standard modem) -- could someone with
knowledge provide me with a way to bypass the CSRs and speak to someone with
clue to work out debug logs and figure out why I am suddenly an unhappy ATT
customer?

-- 
Brandon Ewing(nicot...@warningg.com)


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RE: ATT DSL bypass first line

2012-04-09 Thread Nathan Anderson
On Monday, April 09, 2012 8:22 PM, Brandon Ewing mailto:nicot...@warningg.com 
wrote:

 I've been an ATT DSL customer for 3+ years, with no issues until they
 started sending people into my neighborhood to start retrofitting for
 UVerse.  Since they've visited, my PPPoE has dropped once an hour, many
 times requiring me to restart my router (Cisco 877) to get my virtual
 interface to come back up.

Although your problems with the service provider are definitely not good,
one might also make the observation that if you're needing to reboot your
router to get it to take action again, then it might not exactly be
blameless itself...

-- 
Nathan Anderson
First Step Internet, LLC
nath...@fsr.com