Re: Amazon Prime video NOC contact

[Anne P. Mitchell, Esq.]

May I have (at least some of) your permission to put this in front of someone 
at AMZ?

Anne

Anne P. Mitchell, 
Attorney at Law
GDPR, CCPA (CA) & CCDPA (CO) Compliance Consultant
Author: Section 6 of the CAN-SPAM Act of 2003 (the Federal anti-spam law)
Legislative Consultant
CEO/President, Institute for Social Internet Public Policy
Board of Directors, Denver Internet Exchange
Board of Directors, Asilomar Microcomputer Workshop
Legal Counsel: The CyberGreen Institute
Legal Counsel: The Earth Law Center
California Bar Association
Cal. Bar Cyberspace Law Committee
Colorado Cyber Committee
Ret. Professor of Law, Lincoln Law School of San Jose
Ret. Chair, Asilomar Microcomputer Workshop



> On Mar 21, 2019, at 10:13 AM, Brian Pierce  wrote:
> 
> Bradley & Davide,
>  
> I work for an ISP located in central Ohio and we’re experiencing the a 
> similar issue with a newly acquired IP Block, it’s flagged as a VPN/Proxy.
> I’ve not had any success trying their forums or trying to climb through their 
> customer service ladder to hope someone knowledgeable receives my ticket.
> Bradley, if you have any contact info I would greatly appreciate a message 
> off list.
> Davide, if you are able to resolve this issue, please advise how you were 
> able to do so.
>  
> From: NANOG  On Behalf Of Bradley Burch
> Sent: Wednesday, March 20, 2019 2:28 PM
> To: William Herrin 
> Cc: nanog@nanog.org; davide.gela...@wt-tech.it
> Subject: Re: Amazon Prime video NOC contact
>  
> ATTENTION: This email came from an external source. Do not open attachments 
> or click on links from unknown senders or unexpected emails.
>  
> I have had no luck from that forum.
> Davide, I will contact you off list.
>  
>  
> 
> On Mar 20, 2019, at 2:16 PM, William Herrin  wrote:
> 
> On Wed, Mar 20, 2019 at 11:03 AM Davide Gelardi  
> wrote:
> we are an italian ISP/WISP and we are experiecing trouble with Amazon 
> Prime Video. They blocked our customers that cannot view the video. The 
> error says that our IP class is located ouside italy. But this is wrong.
> 
> Have you a contact we can get in touch with?
>  
> Hi Davide,
>  
> You may have some luck here: 
> https://www.amazonforum.com/forums/digital-content/prime-video
>  
> Amazon staff working on Prime Video monitor and respond on that forum. The 
> individuals reading may not be the right people, but they'll likely be on a 
> first name basis with someone who is.
>  
> Regards,
> Bill Herrin
> 
>  
> -- 
> William Herrin  her...@dirtside.com  b...@herrin.us
> Dirtside Systems . Web: <http://www.dirtside.com/>

RE: Amazon Prime video NOC contact

[Brian Pierce]

Bradley & Davide,

I work for an ISP located in central Ohio and we’re experiencing the a similar 
issue with a newly acquired IP Block, it’s flagged as a VPN/Proxy.
I’ve not had any success trying their forums or trying to climb through their 
customer service ladder to hope someone knowledgeable receives my ticket.
Bradley, if you have any contact info I would greatly appreciate a message off 
list.
Davide, if you are able to resolve this issue, please advise how you were able 
to do so.

From: NANOG  On Behalf Of Bradley Burch
Sent: Wednesday, March 20, 2019 2:28 PM
To: William Herrin 
Cc: nanog@nanog.org; davide.gela...@wt-tech.it
Subject: Re: Amazon Prime video NOC contact

ATTENTION: This email came from an external source. Do not open attachments or 
click on links from unknown senders or unexpected emails.

I have had no luck from that forum.
Davide, I will contact you off list.



On Mar 20, 2019, at 2:16 PM, William Herrin 
mailto:b...@herrin.us>> wrote:
On Wed, Mar 20, 2019 at 11:03 AM Davide Gelardi 
mailto:ml-assoprovi...@wt-tech.it>> wrote:
we are an italian ISP/WISP and we are experiecing trouble with Amazon
Prime Video. They blocked our customers that cannot view the video. The
error says that our IP class is located ouside italy. But this is wrong.

Have you a contact we can get in touch with?

Hi Davide,

You may have some luck here: 
https://www.amazonforum.com/forums/digital-content/prime-video

Amazon staff working on Prime Video monitor and respond on that forum. The 
individuals reading may not be the right people, but they'll likely be on a 
first name basis with someone who is.

Regards,
Bill Herrin


--
William Herrin  her...@dirtside.com<mailto:her...@dirtside.com> 
 b...@herrin.us<mailto:b...@herrin.us>
Dirtside Systems . Web: <http://www.dirtside.com/>

Re: Amazon Prime video NOC contact

[Bradley Burch]

I have had no luck from that forum.
Davide, I will contact you off list.



> On Mar 20, 2019, at 2:16 PM, William Herrin  wrote:
> 
>> On Wed, Mar 20, 2019 at 11:03 AM Davide Gelardi  
>> wrote:
> 
>> we are an italian ISP/WISP and we are experiecing trouble with Amazon 
>> Prime Video. They blocked our customers that cannot view the video. The 
>> error says that our IP class is located ouside italy. But this is wrong.
>> 
>> Have you a contact we can get in touch with?
> 
> Hi Davide,
> 
> You may have some luck here: 
> https://www.amazonforum.com/forums/digital-content/prime-video
> 
> Amazon staff working on Prime Video monitor and respond on that forum. The 
> individuals reading may not be the right people, but they'll likely be on a 
> first name basis with someone who is.
> 
> Regards,
> Bill Herrin
> 
> 
> -- 
> William Herrin  her...@dirtside.com  b...@herrin.us
> Dirtside Systems . Web: 

Re: Amazon Prime video NOC contact

[William Herrin]

On Wed, Mar 20, 2019 at 11:03 AM Davide Gelardi 
wrote:

> we are an italian ISP/WISP and we are experiecing trouble with Amazon
> Prime Video. They blocked our customers that cannot view the video. The
> error says that our IP class is located ouside italy. But this is wrong.
>
> Have you a contact we can get in touch with?
>

Hi Davide,

You may have some luck here:
https://www.amazonforum.com/forums/digital-content/prime-video

Amazon staff working on Prime Video monitor and respond on that forum. The
individuals reading may not be the right people, but they'll likely be on a
first name basis with someone who is.

Regards,
Bill Herrin


-- 
William Herrin  her...@dirtside.com  b...@herrin.us
Dirtside Systems . Web: 

Amazon Prime video NOC contact

[Davide Gelardi]

Hi,

we are an italian ISP/WISP and we are experiecing trouble with Amazon 
Prime Video. They blocked our customers that cannot view the video. The 
error says that our IP class is located ouside italy. But this is wrong.


Have you a contact we can get in touch with?

thanks in advance!
Davide Gelardi
--
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